My entire experience with MoldGone was first rate, in line with all the other reviews. I submitted…read morea request online and heard back from several companies, including MoldGone. After reviewing the ratings, MoldGone was the clear choice. I spoke with Kevin who scheduled a visit within days of my request. He tested for mold, explained the various remediation options, with very reasonable pricing. Kevin was professional and knowledgeable, and instilled great confidence. If you have any concerns about mold, call MoldGone. You won't regret it.

Wanted to get an estimate for mold issues. Never got a response after leaving voice mail messages…read moreand emailing John. Wasted time waiting for them to respond, based on good yelp reviews.

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

Excellent experience. It sucks to find mold/mildew but Val responded quickly to my initial call and…read morewere able to remediate the problem within a short time. Val and his team were professional, detail-oriented and courteous. They explained the process, gave me a reasonable price and did the work with minimal disruption. Good communication the whole time. Would definitely recommend.

Professional. Easy to deal with. Thorough. We were on a very short time frame to get an…read moreinspection completed and Pro Spex was the answer we needed. i recommend them highly.

I have nothing but good things to say about my experience using Pro Spex for our home inspection…read more We are first time home buyers, so we didn't really know what to expect, but I left feeling like I knew the house and what to look for and plan for going forward. I chose this company because Robin followed up with me when I didn't complete the scheduling process after seeing that they didn't have availability that would work for our schedule. Not only did Robin manage to find someone who could do it, but she answered so many questions that I had and really made me feel like we would be in good hands if we went with this company. Robin was the reason we ended up going with them instead of another company, and I am SO GLAD we ended up with Pro Spex because Robert Martin, our inspector, was amazing! He took the time to explain things to us, went out of his way to show us where things were and how things impacted each other. I felt like he was inspecting his own home! His process was methodical, organized, and detail-oriented. He knew SO MUCH; I was so grateful that he shared his knowledge with us through the whole process. I don't have anything to compare to, but I know that I left that inspection feeling informed, confident, and more knowledgeable about our (prospective) home's maintenance and quirks. Pro Spex, Robin and Robert both were integral in making our experience with y'all a great one! I will be recommending this company now based on my experience, and we will use yall in the future! Thank you Robert and Robin for taking such great care of us and helping us through the process like we were your own family! You two made this scary part in the process actually a positive one!

Our basement sump pumps failed and the company that installed them was no longer around and…read moretransferred us to Affordable. They answered right away and showed up the next day on short notice and repaired the issue. They were responsive and did a great job. I'll definitely use them again for ANY issue that they can service. The tech traveled a long way and did a great job. Anyone whose ever dealt with ths type of problem knows how stressful the situation can be when water starts pouring into your basement. Thank you Billy and Affordable.

I cannot be more pleased with this company! They were extremely informative. They worked with my…read moreschedule. Billy and the crew explained everything they had to do. They were very professional and nice. The communication with the office was exceptional. My basement is dry! They cleaned up afterwards like you couldn't even tell they were there. I highly recommend this company.

Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

Roto Rooter fixed my problem, and, after some back and forth and comments and feedback, made sure I…read morewas satisfied and appreciate the extremely responsive customer service!

A very bad experience. Roto Rooter over-charged me by about 40%, as demonstrated by independent…read moreinsurance experts inspection , they did not provide me with an estimate ex ante, they executed un-requested work without estimate and send me an inflated bill, they pressured me to sign ambiguous paperwork. By now, I am out for .... $ 5,500 for the replacement of 15 inches of a drain pipe. Most of the cost was "ventilation for humidity" (I did not ask for that), mold cleaning (there was no mold). Be warned!

I'm sure L4 has performed good work for customers in the past based on what we see here in reviews…read morebut I'll never know because we didn't get that far. I called the 800 number on Nov. 3 and it was clear that it wasn't an office but some manner of call service that plugged me in with another individual. The gentleman was pleasant enough and said that a tech would call me before EOD. I received a TEXT from Abi, not a call, at 6:08 pm. I never had someone text me instructions about a potential home visit before but, as I'm desperate for repairs, I went with it despite my reluctance. I asked in the text to have the tech please share their license and credentials. I don't know these people. I just needed to know who I'm letting into my home. I received a call from a gentleman I assumed to be the owner or operator who took umbrage at me asking for the credentials of the tech, and proceeded to call it "weird" (that is the word he used) that I'd ask since, and I quote, "all we're doing is an estimate." I don't care if you were building the Ark of the Covenant divined by God himself, I am not letting someone in my home without knowing fully who they are. Call it paranoia, call it weird as that person did, but they can take that attitude and go the other way. I'll find someone else.

Sewer drain backup in basement. I needed cleanup and to make sure everything sufficiently dry in…read morebasement. They came right away when called. Very responsive. Very professional and honest. Even did extra.

Great response time and completed efficiently ... great experience ... Konstontinos was greatread more

The overall service was professional, efficient, and provided by a well-knowledgeable technician…read more The technician arrived on time and clearly explained everything during the plumbing inspection. He answered all my questions thoroughly and gave honest, helpful advice without any pressure. I left feeling confident about the status of my plumbing and the next steps. Highly recommend Michael & Son Services for plumbing inspections!

Very Disappointed - Misleading Service and Poor Communication…read more I scheduled an air duct cleaning service and specifically requested air duct cleaning. The customer service representative assured me that an air duct vacuum would be performed and even recommended a promotional package that supposedly included both vent and duct cleaning. However, when the technician arrived, he only cleaned the vents and did not perform the air duct vacuuming as promised. When I questioned this and called the supervisor, he informed me that I had purchased only the basic package, which does not include air duct cleaning--contradicting what the representative had told me. To make matters worse, I felt pressured to proceed and pay for the service because they insisted the technician was already at my home. This felt misleading, unethical and felt like a bait-and-switch tactic. I would not recommend this company to anyone looking for honest and transparent service.

This company offered a low price of $99 to clean the laundry vent in a two bedroom rental unit…read more Once there, they claimed the 2nd story unit, also on the top floor, had a very long vent that exited on the roof and each foot cost more money. So the bill came to over $500. Then the vent started leaking water, and they claimed it wasn't their fault, because their equipment didn't reach the roof! Sounds dubious. They said they would return the extra charge to reach the roof, but never did.

Listen to the reviews. This place is a scam. As shared by others, the price they quote you onsite…read morewith is egregiously different than the prices online and over the phone. Ended up paying $6k to have the vents cleaned and when consulting with others about the issue later, there were other options available. It was a complete rip off. I didn't do my due diligence and made the mistake of going with them because I was crunched on time but obviously it was a big mistake. Do your diligence, get multiple opinions/offers, decide from there. Their job is to scam and get the most out of you.

Be VERY wary of this company. There is no relation to the teaser prices they quote initially and…read morewhat they finally present you with. The personnel have been trained to squeeze as much out of the customer as possible. The standard fear they put into you is mold. And for the prices that they charge the work is superficial and barely takes 1/2 hour. A thorough cleaning should normally take a couple of hours. But no, not for Proclean. They spend 5 seconds at each supply/return. Deep Clean - really? But, I fear that every other Duct Cleaning company is probably in the same boat.