The food was horrible! You can literally smell the scorch from the food. It was burnt and scorched, we couldn't even finish it. My Husband has been gave up on the but I kept hope alive because I was really wanting Chinese food. I call to make a complaint not even wanting my money back, just making them aware of the issue. The manager reply was "you're the only one to complain" WOW! I will NEVER purchase Anything from this establishment again. & you don't either ! read more

Pearl Chinese Restaurant - Chinese Near Me - Mesquite, Texas

Not bad at all, super fresh and family amount for only 11 dollars for the rice and orange chicken. Doesn't come with broccoli and the lobby is closed but the food is still good. read more

Pearl Chinese Restaurant - Orange Chicken Crab Rangoon - Chinese Near Me - Mesquite, Texas

The food was not cooked as I desired and the atmosphere was very bland. I would have to try another time.

Customer service ok fried rice was the best on this side if Texas service through the fire was scratchy but it was worth the wait

The lady who works here was yelling as she was taking my order and hung up in my face and said I do not communicate good. I was trying to have an understanding so I could spend my hard earned money with her business. the sad part is truly that this is the way they treat their "Customers" terrible Service! I will not be ordering from here ever. read more

Someone shared this on Nextdoor app. They found maggots on their food. We order from them at least once a month, but will stop coming here after seeing this. read more

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I always order delivery (if you be mindful as the wait takes long or plan ahead of when you may want your takeout) but the food never fails. So yummy and comforting. One of the few places in the area I like to order from read more

Awful! Worst food... funky undercooked. was treated so rude and unprofessional. Threw all away. DO NOT EAT HERE!

I've been coming to this restaurant for years. Ordering shrimp with lobster sauce. Lobster sauce is a white based sauce. Today, i got shrimp in egg drop soup‍ read more

Pearl Chinese Restaurant - It's supposed to be Shrimp w/lobster sauce. - Chinese Near Me - Mesquite, Texas

Hunan chicken was not as good as when I have ordered it at other places. Slivers of chicken. Not sautéed well. I don't think I have had it with mushrooms before. Not really spicy. Just looks like they threw a lot of stuff in the styrofoam container and tossed some peppers in as an afterthought read more

Pearl Chinese Restaurant - Hunan Chicken - Chinese Near Me - Mesquite, Texas

Blahhh, I so wish I had anything positive to say. Haven't ordered Chinese food since King China. Everything was cold, chewy, and straight up and inedible. we trashed it all. read more

1- Food is delish 2- no napkins or plastic ware when PLATIC WARE WAS CLEARLY NECESSARY! (we're in a hotel so I can't whip out silverware) 3- I waited in eye sight of the girl behind the counter for about 2-3 min before I rang the bell. she waited another few minutes and as I was just about to lose my cool she stood up. good food cáreles customer service read more

Normally the food is very good and delicious. I have ordered many times using Uber Eats with no issues. Yesterday I placed an order with Uber Eats for a combo lo mien, lg won ton soup & a combo fried rice. I also upgraded to priority. Long story short the driver shows up but has two other peoples orders and not mine. I call Pearls and ask about my order. The lady starts yelling at me saying the order is on the way, I tell her that the driver is here with two other peoples orders. She says it is not the restaurants fault and it is Ubers fault. Then she calls me stupid and hangs up. I will never order anything from them again. read more

The food is good but the people working there seem like they dont like what they doing. If they hired people for customer service this place would be so much better. If you looking for good chinese food this the spot tho. (Dine in is close they need to fix that as-well) read more

Pearl Chinese Restaurant - Combination Fried Rice - Chinese Near Me - Mesquite, Texas

We ordered take out for pickup We got our food home minus the egg rolls that we order and paid for. We called about the missing items. My wife went back to pickup the missing items. When she was she expressed her dissatisfaction about it. The mother called her a B as she went back to the kitchen to correct their mistake. Been going there for years. Will never go back. read more

i am not sure who the lady is who runs this restaurant.but she is the rudest person ever. they got my pick up order wrong had me waiting and i asked to use the restroom. this idiot says its not for the public. i am a freaking paying customer.. this is the last time i will be ordering here. read more

Go-to Chinese spot. Love the jalapeño chicken plate, I order it with an extra side of rice and it's enough for me and my hubby to share. We both eat for less than $20 can't get that nowhere these days read more

All I can say is the delivery driver was nice. My entire $30 order was inedible. It tasted like nothing but really old grease. The rice, noodles, orange beef and wings were all just.... awful. With the same overwhelming flavor of extremely old deep fryer grease. The sauce was half grease on my entree which made for an extremely unpleasant bite. I tried a bite of each thing- swallowed none. Threw it all out. Sad to waste so much money on a completely inedible meal. read more

Pearl has absolutely gone to trash, we ordered 2 chicken fried rice with each $2 addtl chicken and a combo fried rice, again added $2 addtl chicken, $56 for 3 containers of rice! There were 9 mini shrimp in the combo fried rice, less than 1/2 measured cup of chicken per container and Ann's excuse was that since packaging prices have increased she can't fit as much meat into the containers-even though she acknowledged there was hardly any meat in the food, but refuses to cut back on the rice portion. So unless you are a huge fan of paying a ridiculous amount for rice, stay away. 18 years of going to Pearl and this is how they treat their loyal customers. (I did ask for a refund, owner refused even though she had the food right in front of her) . read more

Great spring rolls and Sweet N Sour Chicken it was all good Rice nice and soft and good costumer service

Great food!!! And lots of it! I got sweet & sour chicken lunch portion and could only eat half of it.

Lady over the phone is extremely disrespectful and called me a SOB while trying to explain the order Worst experience and will NEVER buy here again STAY AWAY read more

So I placed an order on Friday 8/4 at 8:08 PM, my total was $17.80 which was taken from my card. A hour passes by in I call to check the status of my order and was told that it was on the way. At 10:08 PM I call a second time only to be told that I hadn't placed an order, I asked the lady for her number so I could screenshot her the debit that was taken from my account. I sent it to her and she told me that she would have to look into it, of course I told her either refund me or have my food delivered. She tells me to fuck off in hangs up on me, only to call me back a few minutes later apologizing that I had placed an order after all and that my receipt was under a stack of menus. Needless to say that I didn't want the food anymore just a refund, I will never order from this place again. read more

I'm actually surprised at all of the negative reviews; while I haven't ate here a numerous of times, we have ate it a few times & never had a problem. With that said, we've never done delivery, so, I can't give my opinion on that (most of the complaints) Anyways, today, we had the Kung Pao Chicken & the happy family, with a side of lo mein for 24.00. While that sounds like a lot, the portions were HUGE. I'd say, at least three meals worth. Food was extremely hot & fresh, that I had to let it cool off. Server was very tentative & stayed on top of our drink refills. Again, we've had nothing but positive fine in & carry out experiences. read more

Pearl Chinese Restaurant - Kung Pao Chicken, and Happy Family - Chinese Near Me - Mesquite, Texas

Ordered Moo Goo Gai Pan and some Szechuan Beef. Both rocked! I ordered online and it arrived right on time. Great food! Nice big portions too. Egg rolls were just average. read more

I always order takeout and by far my favorite place for some orange chicken and fried rice. Their beef lo mien is delicious, along with their fried dumplings. The taste in food is always constant. Need to try their others plates but so far so good! read more

There was nothing extraordinary about the food. Here is a breakdown: Appetizer: I ordered crab rangoons. There were eight in the order. These were so small that I just didn't feel like I got my money's worth. They charged .75 for sweet and sour sauce... which was unusually thick :/ Entree: I had the sweet and sour chicken. The chicken was soggy and the rice was clumpy. Plus, you had to pay for the sweet and sour sauce. Service: I have to say the service was excellent. I accidentally told them the wrong address and they were so understanding. That is the reason that this was not a one star review. Also, it is nice that you can order online. read more

My favorite Chinese food ever!!! Always delicious, priced right, they deliver and never once have they messed up my order.

Pearl serves the best Chinese takeout in the area. Is it the best Chinese food ever? No, but it's actually pretty good compared to the nasty stuff the other Chinese spots around here serve! The cashew chicken is my favorite, along with the lo mein. I'm not a fan of dining at the restaurant, because for some reason the takeout always tastes better to me (that could be just cause I'm eating on my sofa watching tv haha but takeout is my personal favorite way to enjoy Pearl). If you pick up your food you'll have to wait about 20 mins, if you have it delivered it can take a lot longer. Bonus points for having an incredibly adorable neon rainbow installation by their entrance makes my visit just a tiny bit more special. read more

Came here for the first time because the menu flyer was put on my apartment door. Walked in and asked a few questions about the menu and the girl behind the counter was rude af. I asked her what her problem was and why she was being rude to me and she simply shrugged her shoulders and just stared at me. I walked straight out and went to Luckier Chinese restaurant literally right next door. They will definitely get my business from here on out. And the food was delicious at Luckier. read more

Good food, good prices, decent delivery times and friendly people from the lady on the phone to the deliver driver. The teriyaki chicken and combo fried rice is my go to order every time. read more

Staff doesn't pay attention to your order or refill your drinks. The workers sat at a booth on their laptops. We had to get their attention several times for service. Very disappointed. read more

Pearl Chinese Restaurant - Staff just chillin on their laptops. Not paying attention to guests. - Chinese Near Me - Mesquite, Texas

Alrighty, we are visiting the in laws and my eldest child wanted a 2nd dinner at 830pm and i wasnt in the mood to cook so i looked up the nearest delivery. SO all the reviews seems to be old and bad but I decided to take a chance and ordered. I'm glad I did! They arrived super quickly. 35 minutes total... granted we are literally on the same road as them. I tasted each item and man it was all yummy and hot! We ordered a veggie plate, general tso chicken, crab ragoon, and teriyaki chicken. It was all amazing! read more

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I've been ordering take out from Pearl for year but I've never written a review. I figured it was about time to give them a shoutout. They are the most consistent Chinese take out ever. My family ordered a very large take out last night and not only did it arrive very quickly for a Friday night and was absolutely on point. The flavors were amazing. I highly recommend trying Pearl if you have not and if you have and had a bad experience try them again, I promise it will be worth. read more

Sooo we are new to the area and when I think ordering take out, I think Chinese food. When I saw the reviews and the low star rate I was very hesitant BUT now I order from this restaurant every Thursday and Sunday. I try to order something different every time and so far our family has loved each dish. Speedy delivery and the same guy everytimeXD thank you Pearl Chinese Restaurant for serving some great dishes and my favorite Hot and Spicy Soup. I hope this review helps and customers see how great you guys are. read more

So most of their food is decent from what I've tried, however at times it's hard to get enough flavor. The Egg Foo Young is always fresh and delicious. Soups are also pretty good. One thing I would mention is that the service is really lacking. One of the people who answers the phone and gives you your order is extremely rude. But other than that it's a great place for Chinese food. read more

I was in the mood for Moo Shu pork and found Pearl to have it on their menu. It perfectly satisfied my itch and is now my go-to Chinese restaurant. And you gotta love their potions. Enough for two meals! read more

Lady over the phone is very rude. During a lunch special, I asked a pretty standard question. " Does the meal include drinks?" and she shot back with, " No. What do you think we are, fast food?" in avery condescending tone. I literally had to bite my tongue and try not to say somethins snarky back, beacuse unlike that lady, I HAVE MANNERS. And based on the other reviews, Im not the only one that thinks shs is rude too. I f she was the owneer then thats very unfortunante. Im surprised people still order from here. Food is sub par. But the "customer service" totally ruined it for me. read more

The egg rolls ARE SO GOOD! The owner makes them once a week and you can tell they are handmade. I always order veggie friend rice, such a great deal for a lunch special. Food is always ready in 10 minutes and is hot and fresh. Every person who has answered the phone and helped me at the restaurant has been very nice. Great neighborhood place to grab a quick lunch to go. No in-house dining but works for me. read more

Good basic Chinese came way earlier than expected huge portions will eat in this 3 days !!