**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

I won't be coming back to this place after spending $204 they done ruined my bathing ape shirt with…read morea small stain in 2 areas and my BP white crew shirt with stains in two areas come on now what is the coincidence for both white shirts. After paying all that money I had put it thru my machine on delicate and wash it just to show that it wasn't there prior. I came to yall trusting that my items would be protected and didn't mind paying watever it cost but it seems as if y'all like to be dishonest. If your workers noticed they did something wrong when it came time to drying ironing, steaming whatever it is you do, they should of immediately brought it to someone attention and fixed it immediately, not give me my shirt looking the way it did especially when I know I didn't give it to you in that condition. That's being dishonest and trying to get away from your error. I gave them only 2 white shirts and I get it back with stains on it, the rest of the shirts were all black. 11 shirts but in all total 16 items. I checked every single item throughly before giving to the lady at the front and mention to her about a jacket that had chocolate on the sleeve but never ended up giving it to her cuz my son said he will just wash regular cuz it was like a rain coat type zip up so it would came off easily which it did when we took it home. Who ever took the time out to dry and press or iron my order should of had curiosity and respect that you clearly LACK to put it back through a clean and fix what you created. Especially knowing that you created the problem but instead you like be sneaky and not mention it when I pick up my items hoping I'm not paying attention and think it was already like that nope run them cameras back cuz that shirt was not stained when I went thru every item I gave to the lady and laid each item out on that table one by one. People pay attention if y'all see similar stains don't think it's already from you giving it to them they did that mess and my pictures show proof. How a fresh dry clean shirt got stains but I come home and gotta wash it to prove it wasn't there prior now. I waste my money paying for service that clearly wasn't great, where's the Aloha? I guess this is what you get when you paying 50% more for a 2 day rush service job smh.

Excellent service here at Hakuyosha. Been coming here for the last three years to dry clean my…read moredaughter's uniform. It does take almost a week to get it because they are closed on Sundays and Wednesday. If you tell the staff that you want it sooner, they will try their best to get it on the requested day. Service is great!

I love bringing my cleaning here. Luz has been working there for over 19 years and she makes me…read morelaugh and smile every time I come, no matter what mood I'm in. I've never had any issues with the finished product and will continue to drop off my dry cleaning there. Super convenient location. Just remember that the days that they are closed, Sundays and Wednesdays.

Right when you park it is right there near the parking lot. He quoted me a reasonable price and I…read moreactually declined. But, the gentleman was very kind and I just didn't have the time to get them done. Thank you for being kind.

Service- 5 stars Ambiance - 3 stars…read more I have been a patron of Aloha Dry Cleaners for several years now. They offer one of the most efficient dry cleaning services on O'ahu. I am always greeted with care and warmth whenever I am dropping off my business attire and have never been disappointed. The only downside to this location is that it's always congested. I'm not a fan of visiting Ala Moana mall so if you come to this location , I'd make a trip out of it. Get a bite to eat, do some shopping and maybe run around Ala Moana park.

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

This was my first time trying this place and I needed two of my blazers dry cleaned. The shop is…read morelocated outside of foodland with lots of parking. Things to keep in mind: 1. Pre-payment is required 2. Pick-up takes about a week The sales clerk Rebecca was kind and gave me a discount of 20%! So I ended up paying $28 instead of $32. I'm not too sure if this is reasonably priced or not (because it's my first time at any dry cleaners). But overall she gave amazing customer service. UPDATE: After a week I came in and picked up my blazers. They were in amazing shape & so clean! The process was quick (I just handed my receipt to Rebecca & was all set). Im very satisfied & will be coming back again

I used to come here years ago to get my cleaning and alterations done. In fact he did my wedding…read moredress back in 1991. I just called and learned they are permanently closed. This is sad news, but it's a family operation and this day would come at some point. Years ago there was no Yelp or social media to share experiences about a business. So for all the missed years, thank you Waipahu Dry Cleaners. You were the best out there. Quality and value. All the best to you in this new season. You will be missed.

I brought in a silk christening outfit that was stained. While it was beyond removal, they still…read moremanaged to carefully clean and press it and make it look beautifully presentable. Fast and friendly service, with attention to detail, for reasonable price!

Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

This Aloha Dry Clean is attached to the Hickam mini mart on Kunz ave. Base access required…read more I dropped off two coats on a Thursday, paid $22 each and they were ready within a few days. The lady working was very friendly and helpful. In and out within 5 minutes. I'm so impressed with the results. Very clean, minimal fragrance. One coat had such a strong perfume smell that they were able to get rid of. Hours: Monday-Friday 9:00 am-6:00 pm Saturday 10:00 am-4:00 pm Closed on Sunday

When you just can't put it in the wash…read more I came here to pick up a set of curtains my mom wanted dry cleaned. This is why I have blinds by the way. The lady at the counter was very nice and help me right away. Well there was no one else there and it was the holiday season. Yea I'm finally finishing this review. Looking back at the past the place is small but well organized and clean. Parking is an issue since they are located on the same mall as Don Quijote. I know you read that review. Overall four stars. The attendant was nice and she did inform my mom, who passed on to me, that one of the curtains' stains might not come out. She did warn that we would get charged and well they did their best. Now excuse me, I gotta wipe my window blinds. M

It was very obvious to the naked eye that they ruined the suit yet they tried to pass it off to us…read moreanyways. And when we pointed it out only then did they mention they knew there could be issues dry cleaning this brand. BOSS. Long story short. They ruined an $800 suit and refused any responsibility. I even had to asked for a refund for the dry cleaning, and at first they refused and I had to argue with them $23!

Great service here. Friendly and accommodating. They also do repairs which was a nice bonus.read more

It was my first time using this dry cleaner and I was pleased with the service. I took a woman's…read moreblazer for cleaning which was ready for pick up in 5 days, not too bad. It cost $18+ which was reasonable. The lobby is actually quite nice and the worker was nice. I would go back for dry cleaning needs. It's located in the shopping center behind Zippy's where Wholesale Unlimited and K Bros is.

In a rush before a trip abroad, I desperately looked for someone who can make adjustments to pants…read moretoo long for me. After messaging about five different tailors in my surrounding area, Tuyet was the only one who responded and was most reliable. It was hard to get an appointment with her and once I saw her in action, I understood why. Tuyet is incredibly talented, very sweet and professional. She understands fashion, comfort, and most importantly, meeting deadlines. It's hard to get an appointment with her because there are people literally waiting in line out the door for her services, but she makes the wait worthwhile. She's the only Seamstress I will go to on the island

Wonderful alteration gem found in Waikele. Tuyet was very accommodating with what I wanted and she…read moreshared her knowledge how to go forward with my request. Her main expertise is wedding and prom dresses. She mentioned rarely she does mens aloha shirt alterations. I decided to give her a try and was very impressed with the results! Value, location, and superb customer service is what I'll remember. Will be a returning customer! Mahalos!!