Service is great. They are very good at what they do. I have been disappointed. They were also the…read moreonly one that I found close to my work that would clean large table cloths. The price was great and they did an excellent job. I will definitely recommend them to everyone I know.

Very demeaning and embarrassing customer service on behalf of Lisa…read more Upon picking up my items I was told I owe money on my ticket due to an error made during drop off. I was told I owed $16 more. I asked for clarity on what I paid and what the difference is. Lisa then was very dismissive and said you know what it's good just go. It's taken care of. Mind you there was a line of people in the store to witness this. I felt so embarrassed and belittled. I've been frequenting this business for quite some time now because they're local and convenient. However, today's transaction truly impacted my decision on not to return. I'll be picking up my last item and taking my business elsewhere. Lisa, if you're having a bad day, I hope it gets better and I hope no other customers experience this kind of treatment from you Mahalo to Jason for personally calling me to apologize for this horrible experience. he mentioned that he spoke to Lisa in length about the importance of providing quality customer service in hopes of not repeating this in the future. Word of mouth travels fast, especially in an island community and can have severe impacts positive or negative. as I do have one piece left to pick up, I may consider patronizing them again in the future.

Service- 5 stars Ambiance - 3 stars…read more I have been a patron of Aloha Dry Cleaners for several years now. They offer one of the most efficient dry cleaning services on O'ahu. I am always greeted with care and warmth whenever I am dropping off my business attire and have never been disappointed. The only downside to this location is that it's always congested. I'm not a fan of visiting Ala Moana mall so if you come to this location , I'd make a trip out of it. Get a bite to eat, do some shopping and maybe run around Ala Moana park.

Right when you park it is right there near the parking lot. He quoted me a reasonable price and I…read moreactually declined. But, the gentleman was very kind and I just didn't have the time to get them done. Thank you for being kind.

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

Lots of parking around the store so drop off and pick up is easy. The staff who assisted me was…read morefriendly and professional. When I told her that I wasn't going to be on island for the pick up date she said it wasn't a problem. They will hold it until my return. It's not often that I get dry cleaning done and having them in easy distance is appreciated.

I used to come here years ago to get my cleaning and alterations done. In fact he did my wedding…read moredress back in 1991. I just called and learned they are permanently closed. This is sad news, but it's a family operation and this day would come at some point. Years ago there was no Yelp or social media to share experiences about a business. So for all the missed years, thank you Waipahu Dry Cleaners. You were the best out there. Quality and value. All the best to you in this new season. You will be missed.

I brought in a silk christening outfit that was stained. While it was beyond removal, they still…read moremanaged to carefully clean and press it and make it look beautifully presentable. Fast and friendly service, with attention to detail, for reasonable price!

They responded promptly so I called them up and they responded. I ended up using them for this…read moreproject. What was helpful is telling me whether they could do it by a certain time. They are very accommodating as well as what you want to try and what is possible with any alterations you want. They are also very nice!!

I brought my wedding dress here to see if it could be repurposed, and I really appreciated the…read morehonesty and professionalism. Instead of trying to sell me on an expensive project, she took the time to explain the work involved and was upfront about the cost. It's hard to find businesses that are this honest, and try to work within your budget. Even though I decided not to move forward with the alteration, I would recommend her to anyone looking for a tailor or hemming service. The space is small so I would recommend making an appointment to make sure they can accommodate you. I scheduled an appointment through Yelp.

Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

This Aloha Dry Clean is attached to the Hickam mini mart on Kunz ave. Base access required…read more I dropped off two coats on a Thursday, paid $22 each and they were ready within a few days. The lady working was very friendly and helpful. In and out within 5 minutes. I'm so impressed with the results. Very clean, minimal fragrance. One coat had such a strong perfume smell that they were able to get rid of. Hours: Monday-Friday 9:00 am-6:00 pm Saturday 10:00 am-4:00 pm Closed on Sunday

I only went to HAKUYOSHA Dry Cleaning because it was close to my home in EWA Beach WestLoch…read moreFairways Townhomes - During my law enforcement career and after I only used AL PHILLIPS Dry Cleaners in KAPOLEI Shopping Mall until their closure - Then they centralized their dry cleaning services at the Ala Moana Shopping Center mall street level on the Mauka side until they finally "CLOSED" for good - I had developed a friendly relationship with the staff, a mother and her 2 sons who all worked at both stores. Al PHILLIPS was the only company that gave me a "law enforcement" DISCOUNT that amounted to $6.00 per clothing article - In those days that was a deal considering how expensive other dry cleaners charged - Today I pay TWICE that price at HAKUYOSHA - They are thorough and efficient - but not as fast as Al Phillips and absolutely no discount even though I'm retired - HAKUYOSHA is only opened on certain days NOT LIKE THE "7-days" a week that Al Phillips had maintained - AND their OPEN work hours are very limited, NOT LIKE AL PHILLIPS was - It's a necessary service that I depend on to maintain the life and appearance of my clothing - I have ex-military service, Vietnam War, and graduated from the KAMEHAMEHA SCHOOLS Boys School before it transitioned to co-education which was the end of a great tradition, back in the day when ROTC was mandatory for all male students , a college preparatory high school (many qualified seniors earned "APPOINTMENTS" as cadets to either WEST POINT, AIR FORCE ACADEMY and or the U.S. NAVAL ACADEMY - IMUA

When you just can't put it in the wash…read more I came here to pick up a set of curtains my mom wanted dry cleaned. This is why I have blinds by the way. The lady at the counter was very nice and help me right away. Well there was no one else there and it was the holiday season. Yea I'm finally finishing this review. Looking back at the past the place is small but well organized and clean. Parking is an issue since they are located on the same mall as Don Quijote. I know you read that review. Overall four stars. The attendant was nice and she did inform my mom, who passed on to me, that one of the curtains' stains might not come out. She did warn that we would get charged and well they did their best. Now excuse me, I gotta wipe my window blinds. M

Great service here. Friendly and accommodating. They also do repairs which was a nice bonus.read more

It was my first time using this dry cleaner and I was pleased with the service. I took a woman's…read moreblazer for cleaning which was ready for pick up in 5 days, not too bad. It cost $18+ which was reasonable. The lobby is actually quite nice and the worker was nice. I would go back for dry cleaning needs. It's located in the shopping center behind Zippy's where Wholesale Unlimited and K Bros is.

Update: 9 Aug 26 App was working as of three days ago. I…read morerandomly checked and my funds are still there. Still annoyed about the whole inconvenience and lack of communication. That's what socials are for; post if you have an issue like a down app! Original rant from 4 Aug 26: Ask me how many people came in tonight and could not use the app? I had to use some of the large machines that are $14 for a wash $20 something if you need hot water and no app!! I ended up spending $50 in quarters to do this. Most of the machines are not working. There are entire rows where the machines don't work. Some machines have detergent powder residue left in them. No attendant on duty. The soda machine doesn't work; took my $4.00. Ugh!!

Easy and fast to dry pillows... parking could be better but there is a parking lot. There is an app…read moreyou can use or still use quarters.