AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

The service technician was nice, clean, professional, and fast! Also they were less than half of…read morewhat another company had quoted me for the entire project. I love my new toilet! They definitely have a new customer for life.

I requested their help on a kitchen drain clog. They gave me their price and let me know most…read moredrains can be cleared in an hour or less. My service took three hours at a rate per half hour. I feel they stretched the service time out to get more money and clearing a kitchen drain should not have taken three hours.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

Excellent plumbing company, service the way it used to be. They have replaced our sump pumps,…read moreincluding resealing the pit from a previous radon remediation. They replaced our water heater, as well as a small job. Showed up on time, they put down drop cloths to not make a mess, and very reasonable prices. He knows his business, the bill was exactly what he said it would be.

It's always fun when you start a project and run into an issue from 60 years ago that was just…read morewaiting to bite you square in the ass... Turns out we had a clean out that was broken and was just covered up... amazing the things you learn when you excavate. I knew someone that had used Earl before and called him up and sent a few pictures. Knowing time was an issue, as we were in the middle of a project, he was able to get to use within a couple days. I cannot even tell you how happy we are with the job and will have a clean out that is to grade now and will be serviceable for the future - his pricing was very fair for the work and now have him listed in my phone as my go to for anything plumbing related!!!

Could not ask for better service and communication. I needed…read moresome help on a property that was closing. Excellent work. Fully up to code and at a fair price. Does not get any better than that.

Requested toilet replacement due to bad flange on existing toilet creating sewer smell in bathroom…read moreand, if needed, a drain clean out. Waited a week for an afternoon appointment. Morning of appointment, plumber calls to reschedule to that morning due to a personal appointment he had scheduled that afternoon. We scramble to accommodate but inform that due to reschedule there's no one to help carry the toilet up and light of stairs. Instant attitude. Plumber arrives with helper, is rude, condescending, asking why we want the toilet replaced, I list the services requested. He then denys there's drain clean out requested while waving his phone around telling me I'll have to reschedule. There's an obvious sewer smell in the bathroom, yet he can't smell anything. I tell him that was the purpose for his being there. He again denies it's on the service request so I tell him I'll call husband, he states he'll go get the toilet. I'd had my husband on the phone listening to all of this the whole time when plumber arrived and started being rude to me. Told husband I wasn't going to have someone in my home that I'm paying for a service, that is being so rude to me, that now don't trust to do this service. He agreed. I went to garage and cancelled service. He tells me I owe him $59. I tell him I'll call his office, he repeats I owe him $59. I tell him I'm not paying him a dime, I'll call his office and to leave. He says some choice words, I tell him good luck at his Drs appt. While closing garage door. Handy more choice words, I then tell him to get off my property or I'm calling the police. He leaves, I go inside. Husband's still on the phone and heard everything. He's outraged and called their office. Plumber told then owner I was nasty to him, was told that my husband heard everything because he was on the phone with me the whole time. Apologies were said and he asked if he could send someone else out, we've declined their service.

$325 to change a cartridge in the bathtub faucet and the water pressure is even worse now.read more

After recently purchasing a new home in Schaumburg, it was obvious we needed to not only replace…read moreour 3 year old working horse of a sump pump, but also needed a battery backup system. Our home inspector and electrician both recommended Murphy Plumbing & Sewer so I called them for a quote. I spoke with Matt, who was very easy going and set up a free estimate. Dan came out and was very professional and friendly. He was informative about how our French drain/sump pump system worked. We got a verbal quote to install the new sump pump. After a little due diligence, I realized it was a very reasonable price so I gave the go ahead and scheduled an appointment. Matt came to do the job and was very courteous and professional. He helped fill out the warranty paper work and did the job fast and helped explain other features of our new house. He cautioned us that our hot water was at the age where we should look for signs that it needed to be replaced. He emphasized it still had some time left and I always appreciate how there was no pressure or upselling. It feels good knowing I have a reliable plumber and I highly recommend this small business.

Impressed with this company! They fit me in their schedule quickly; made needed repairs with…read morereasonable fee. To me standing behind your work is even more important than the original job. I highly recommend Murphy Plumbing in Roselle because of their responsiveness, timeliness, professionalism, and customer service. Definitely is the only plumber I'll go with in the future. Fair pricing, great service. Matt, the owner, cares about each customer. Thanks, Karen