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    Pearl Design Group

    3.7 (12 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Pearl Design Group

    Countertop installation

    Plumbing inspection

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    INSINK Plumbing

    INSINK Plumbing

    4.3
    (19 reviews)

    Requested toilet replacement due to bad flange on existing toilet creating sewer smell in bathroom…read moreand, if needed, a drain clean out. Waited a week for an afternoon appointment. Morning of appointment, plumber calls to reschedule to that morning due to a personal appointment he had scheduled that afternoon. We scramble to accommodate but inform that due to reschedule there's no one to help carry the toilet up and light of stairs. Instant attitude. Plumber arrives with helper, is rude, condescending, asking why we want the toilet replaced, I list the services requested. He then denys there's drain clean out requested while waving his phone around telling me I'll have to reschedule. There's an obvious sewer smell in the bathroom, yet he can't smell anything. I tell him that was the purpose for his being there. He again denies it's on the service request so I tell him I'll call husband, he states he'll go get the toilet. I'd had my husband on the phone listening to all of this the whole time when plumber arrived and started being rude to me. Told husband I wasn't going to have someone in my home that I'm paying for a service, that is being so rude to me, that now don't trust to do this service. He agreed. I went to garage and cancelled service. He tells me I owe him $59. I tell him I'll call his office, he repeats I owe him $59. I tell him I'm not paying him a dime, I'll call his office and to leave. He says some choice words, I tell him good luck at his Drs appt. While closing garage door. Handy more choice words, I then tell him to get off my property or I'm calling the police. He leaves, I go inside. Husband's still on the phone and heard everything. He's outraged and called their office. Plumber told then owner I was nasty to him, was told that my husband heard everything because he was on the phone with me the whole time. Apologies were said and he asked if he could send someone else out, we've declined their service.

    $325 to change a cartridge in the bathtub faucet and the water pressure is even worse now.read more

    Murphy Plumbing and Sewer Service

    Murphy Plumbing and Sewer Service

    5.0
    (12 reviews)

    After recently purchasing a new home in Schaumburg, it was obvious we needed to not only replace…read moreour 3 year old working horse of a sump pump, but also needed a battery backup system. Our home inspector and electrician both recommended Murphy Plumbing & Sewer so I called them for a quote. I spoke with Matt, who was very easy going and set up a free estimate. Dan came out and was very professional and friendly. He was informative about how our French drain/sump pump system worked. We got a verbal quote to install the new sump pump. After a little due diligence, I realized it was a very reasonable price so I gave the go ahead and scheduled an appointment. Matt came to do the job and was very courteous and professional. He helped fill out the warranty paper work and did the job fast and helped explain other features of our new house. He cautioned us that our hot water was at the age where we should look for signs that it needed to be replaced. He emphasized it still had some time left and I always appreciate how there was no pressure or upselling. It feels good knowing I have a reliable plumber and I highly recommend this small business.

    Impressed with this company! They fit me in their schedule quickly; made needed repairs with…read morereasonable fee. To me standing behind your work is even more important than the original job. I highly recommend Murphy Plumbing in Roselle because of their responsiveness, timeliness, professionalism, and customer service. Definitely is the only plumber I'll go with in the future. Fair pricing, great service. Matt, the owner, cares about each customer. Thanks, Karen

    Pearl Design Group - countertopinstall - Updated June 2026

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