Immediately responsive during an after hours pipe flooding event!…read moreThe knowledgable, effective and polite plumber was able to direct me over Facetime to shut off a valve behind a door. Solved the problem!

Huge shout out to the Bratschi Plumbing team. Thanks to Carrie, Betsy and Al for coming to our…read moreimmediate rescue following a sewage ejector pit failure in our basement. Special thanks for plumber John for the quick same day response and efficient replacement of our pump. Bravo Zulu Bratschi Team.

One of my pipes broke on a Sunday night. I shut the main…read morewater off. I called them first thing Monday morning. They came mid morning - right on time. He found the broken pipe right away and did a quick fix. He didn't make the problem into a big project. I would definitely recommend and will use them again.

I have used A-Keveloh plumbing for years. Ted and Rick do great work at reasonable fees. Neighbors…read moreand family members have used them as well, and all are pleased. They won't disappoint!

I'm sorry to say three weeks after Tony came to my house and rodded out my main line, it was…read morebacking up again. As I said in my initial review, he was trying to upsell to a hydro jet, from the beginning and therefore said he couldn't guarantee the job...and that is why I wrote in my initial review it seemed like he was not really trying too hard to fully clear out the line. And I paid them $550, and what happened only three weeks later? I had to call another company that I could trust to do the job right, and for significantly less money. Here is a picture of what they pulled out of the line, THREE weeks after I paid Dr Drain $550 to do the same thing! So I had to pay another company to do what Dr Drain did not do. I reached out to Konstantin two weeks ago, and after an initial correspondence, he's been silent. So I am now forced to update my original review.

Requested service one night through yelp and they were able to quote me right away. They came out…read morethe next day and was able to get our toilet water pipe fixed in an hour or so. One of the pipes was cut and needed to be hooked up to the toilet. We had a quote previously from another company (ABC Plumbing) for $2000-3000, saying they needed to tear down the drywall to get to the pipe(that alone being $500), then replace all the pipes, etc. Emergency plumbing was able to fix the issue for a tenth of the price and did not need to tear anything down. Highly recommend Emergency Plumbing!

I would highly recommend anyone that is reading this to AVOID this company at all costs…read more I called this company for an urgent emergency - raw sewage was backing up into my tenant's basement unit (toilet gurgling, sewage coming up through the bathtub). Jeremy from Grayson Sewer and Drain came out to assess the situation. He evaluated the tenant's toilet and tub and ran a camera from the yard catch basin. He wasn't able to run his camera out into the city's line due to a blockage. Based on his assessment, he recommended a repair on the sewer line and installing a clean out. I quoted $3,900.00 for the work which I proceed with based on his professional recommendation as a licensed plumber. They did the digging and installed the clean-out. But when he tried to hydrojet the line afterward, the basement was STILL backed up. He claims that there's a "secondary blockage" underneath the concrete steps and immediately tried to upcharge me another $10,000.00 for additional repairs. This only includes the demo of the steps and not rebuilding it. I was suspicious of a bait-and-switch so I brought out a second independent plumber for a second opinion. The new plumber instantly proved that this company excavated and replaced the WRONG infrastructure. The pipe they spent days working on and charged me $3.9K for was actually a completely unrelated greywater/storm runoff line. The true sanitary sewer line handling the toilets and tubs runs a completely different route to the front doors and hadn't even been touched. I paid $3,900 for a guess that left a raw sewage biohazard active in my tenant's home. When I professionally approached the Jeremy about these massive diagnostic errors to ask for a refund, he completely refused to cooperate. I understand that he had completed some work (even though it's unrelated to the issue I had call him in for) so I only requested a partial refund of $1,900.00. However, he resorted to insulting my property, calling my building "run-down" and claiming it wasn't taken care of - completely deflecting from his own mechanical incompetence. I literally called him in to help with maintaining the property. In short, if you are a homeowner or a landlord dealing with an emergency, stay far away from this company. They do not do proper diagnostics, they will dig up the wrong lines, and they will try to trap you into a five-figure bill once they realize they've messed up.

I used Yelp to find a repair for what I thought was a leaky service line-- it turned out to be both…read morethat AND a leaking sewer line. FUN. Jeremy was the fastest response with the best price and timeline. He's a nice guy and texted/called a bunch to give me updates or ask questions if I wasn't in the house at the moment. He showed us the camera (my partner made him do it twice so I could see it because he thought it was 'cool'), offers financing, and responded quickly when I reached out with a question or something. Things to remember: most sewer/drain businesses don't fix your landscaping, so don't expect it (though he did put sod down on my neighbor's parkway since it wasn't mine). Most don't work weekends, so be clear on when you'll see them next and what time. Great experience overall and a nice guy to work with.

They responded very quickly, provided top-notch service, and offered great value. I will continue…read moreto have them service our systems.

John was great! He came in and was able to replace my AC when it shut down. He was very thorough…read moreand honest through the entire process. I would highly recommend Glen Ellyn Heating and Cooling because of the amazing experience I had.

Satisfied with the work as agreed upon. Will likely call Mr. Rooter next time. I like how they…read moreoffer a free estimate whereas most other plumbing companies try to get you on the hook with a $75-$80 fee just to provide a quote which makes comparing costs difficult.

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

Absolutely great professional service! Suburban Boiler was able to solve a problem that no other…read moreheating company could figure out. And with very reasonable prices. We have used Suburban Boiler for years and will continue to have them maintain our heating system. Maggie O.

Had a new boiler installed. Jason was very knowledgeable and explained the whole process. Extremely…read morehappy.