Services - Pearl Nails & Spa
Manicure
Manicure and pedicure
Nail fill-in
Pearl Nails & Spa Photos
You might also consider
More like Pearl Nails & Spa
Recommended Reviews - Pearl Nails & Spa
Start your review...
Reviews With Photos
Under new ownership- 1) Remove shellac from nails - she wrapped it in foil and acetone for 2 minutes then decided to remove w/dremel 2) cut nails down 3) put clear coat in nails 4) filed nails front to back only ( not left to right and around 5) painted and top coat At this point i said my nails are rough and the reply was i'll fix it later. 6) used dremel to grind down cuticles. while using dremel she nicked the sides of paint on EVERY finger. i mentioned it and the reply was - your fingers are too high and that is why there are bare spot on side of nails. She attempted to fix this by file the side of my nail to meet the polish as opposed to adding more polish. I went home and less than 2 hours later noticed the polish was peeling up in more than one nail. i returned and asked that my nails be redone, start to finish, not a patch job. she began to speak....it started out with how this was my fault. i then asked the gentleman to have someone else redo my nails bc i didn't want to have them done by someone with an attitude. then she starts screaming in her language, but it was evident she didn't like being critiqued and wanted me to leave. i calmly advised the man that i would be happy to have my nails redone and i would remain a customer OR refund my money and I will never return. He said he would do either, but she could tinier screaming in another language and said she would only return $35 of my $79 as I also had a pedicure and left a tip (the lady, Lee i think that did my pedicure was lovely). Screamer was adamant about only refunding my hands and refused to let the man redo my nails. i explained that my color in my feet was unique and another salon may not have an exact match. after more screaming, he discreetly refunded my entire amount. Thank you sir! However screamer needs to check herself and her customer service skills. This place had been run by a wonderfully hospitable woman. Screamer is not the proprietor, rather a family friend of the proprietors. They need to know, she is running customers away. And when you run a business, you need to have thicker skin. Admit, when you did something wrong and fix it. Don't take it so personal. MY NAILS WERE PEELING DOR GOD SAKE! picture is hours after work was done.
I brought my daughter here for a fill and color change. The woman charged her $58 and did a HORRIBLE job! She left the nail polish in skin. The lines are a mess and uneven on the nails. Would not recommend this place and will for sure never be back.
Jessica has been doing my nails for 8 months and every single time I am amazed at how amazing my nails look come see Jessica for any designs she will blow your mind I love my nails
So happy I came to pearl nails. She did my French tips & brows so beautifully and was so sweet and helpful definitely recommend!!
Best nail salon I've ever been to! Kind and very good at nails. I almost never ask out of a nail salon loving my nails this much! The owner also stayed after hours to finish my nails. Best customer service. Thanks so much!!!
I just moved up here not long ago. I was looking for a good nails place. I found Pearl nails on google map and I decided to give it a try. I absolutely love it. I do the dipped powder. If you are gonna do the dip power go to Tina. She does an excellent job. She doesn't rush, she took her time. She took about an hour to do your nails so it will look good and perfect. Also they are all very nice. I will keep coming here.
I've been here twice now and have been so happy both times! Tina and CC are wonderful! I have had bad experiences at other nail salons so I'm happy to have found this place! They are so sweet, clean and courteous. Best to make an appointment because they have lots of loyal customers from what i have observed.
I'm not impressed with this place. We walked in today since their sign says walk ins welcome, and they told us about 15 minutes to wait. #1 red flag is that you cannot find prices anywhere. On their website, in the store, or even on yelp. They quickly put us in pedicure chairs and we ended up waiting close to 45 minutes for anything. The pedicure chairs look super old, dirty and run down. The pedicure was rushed and the massage was half assed. They used "hot" stones that weren't even warm, and used salt scrub. I went with my sister, who never got the salt scrub, so I'm not sure if my woman gave me an upgraded pedicure without asking or if my sister was shorted on that portion. The manicure was the worst part. The woman painted my nails so quickly and thickly to save time that they wouldn't dry. Fast forward 2.5 hours later and they are still wet underneath the top layer. Thinner layers need to be painted on so I don't need to spend all night trying not to ruin my manicure. The weirdest part was paying. My sister was charged 37 dollars for her pedi/mani and 12 dollars for her daughters. I was charged 52 dollars for my pedi/mani. I didn't even realize until after I left. Why was I charged 15 dollars more for my service, when I got the same thing? Again, I went to their website to check why, and NO prices. This is shady. And if it was for the salt scrub, I would have never agreed to it if I was told that it was more expensive. To the owner, I recommend a price list that the women can hand to the people getting services PRIOR to the services being given. As far as I'm concerned, this whole experience was very slimy, disheartening and cheap when it comes to customer service.
5 months ago
4 months ago
5 months ago
Horrible place to get your nails done. Bad customer service bad nails bad attitude. Come here if you want to get ur nails destroyed. read more
7 months ago
4 months ago
1 year ago
1 year ago
Jessica is amazing! Great retention, super high quality and very sweet. Love getting my nails done with her read more
1 year ago
Under new ownership- 1) Remove shellac from nails - she wrapped it in foil and acetone for 2 minutes then decided to remove w/dremel 2) cut nails down 3) put clear coat in nails 4) filed nails front to back only ( not left to right and around 5) painted and top coat At this point i said my nails are rough and the reply was i'll fix it later. 6) used dremel to grind down cuticles. while using dremel she nicked the sides of paint on EVERY finger. i mentioned it and the reply was - your fingers are too high and that is why there are bare spot on side of nails. She attempted to fix this by file the side of my nail to meet the polish as opposed to adding more polish. I went home and less than 2 hours later noticed the polish was peeling up in more than one nail. i returned and asked that my nails be redone, start to finish, not a patch job. she began to speak....it started out with how this was my fault. i then asked the gentleman to have someone else redo my nails bc i didn't want to have them done by someone with an attitude. then she starts screaming in her language, but it was evident she didn't like being critiqued and wanted me to leave. i calmly advised the man that i would be happy to have my nails redone and i would remain a customer OR refund my money and I will never return. He said he would do either, but she could tinier screaming in another language and said she would only return $35 of my $79 as I also had a pedicure and left a tip (the lady, Lee i think that did my pedicure was lovely). Screamer was adamant about only refunding my hands and refused to let the man redo my nails. i explained that my color in my feet was unique and another salon may not have an exact match. after more screaming, he discreetly refunded my entire amount. Thank you sir! However screamer needs to check herself and her customer service skills. This place had been run by a wonderfully hospitable woman. Screamer is not the proprietor, rather a family friend of the proprietors. They need to know, she is running customers away. And when you run a business, you need to have thicker skin. Admit, when you did something wrong and fix it. Don't take it so personal. MY NAILS WERE PEELING DOR GOD SAKE! picture is hours after work was done. read more
3 years ago
I brought my daughter here for a fill and color change. The woman charged her $58 and did a HORRIBLE job! She left the nail polish in skin. The lines are a mess and uneven on the nails. Would not recommend this place and will for sure never be back. read more
2 years ago
2 years ago
2 years ago
4 years ago
Jessica has been doing my nails for 8 months and every single time I am amazed at how amazing my nails look come see Jessica for any designs she will blow your mind I love my nails read more
5 years ago
So happy I came to pearl nails. She did my French tips & brows so beautifully and was so sweet and helpful definitely recommend!! read more
5 years ago
2 years ago
4 years ago
Amazing job! Jessica did a gel pedicure and dip manicure in LESS THAN AN HOUR and every nail is perfect. Thankyou so much. Will be back!!! read more
5 years ago
Best nail salon I've ever been to! Kind and very good at nails. I almost never ask out of a nail salon loving my nails this much! The owner also stayed after hours to finish my nails. Best customer service. Thanks so much!!! read more
7 years ago
I just moved up here not long ago. I was looking for a good nails place. I found Pearl nails on google map and I decided to give it a try. I absolutely love it. I do the dipped powder. If you are gonna do the dip power go to Tina. She does an excellent job. She doesn't rush, she took her time. She took about an hour to do your nails so it will look good and perfect. Also they are all very nice. I will keep coming here. read more
Business owner information
Tina H.
Dear Jordan…
7 years ago
I've been here twice now and have been so happy both times! Tina and CC are wonderful! I have had bad experiences at other nail salons so I'm happy to have found this place! They are so sweet, clean and courteous. Best to make an appointment because they have lots of loyal customers from what i have observed. read more
I'm not impressed with this place. We walked in today since their sign says walk ins welcome, and they told us about 15 minutes to wait. #1 red flag is that you cannot find prices anywhere. On their website, in the store, or even on yelp. They quickly put us in pedicure chairs and we ended up waiting close to 45 minutes for anything. The pedicure chairs look super old, dirty and run down. The pedicure was rushed and the massage was half assed. They used "hot" stones that weren't even warm, and used salt scrub. I went with my sister, who never got the salt scrub, so I'm not sure if my woman gave me an upgraded pedicure without asking or if my sister was shorted on that portion. The manicure was the worst part. The woman painted my nails so quickly and thickly to save time that they wouldn't dry. Fast forward 2.5 hours later and they are still wet underneath the top layer. Thinner layers need to be painted on so I don't need to spend all night trying not to ruin my manicure. The weirdest part was paying. My sister was charged 37 dollars for her pedi/mani and 12 dollars for her daughters. I was charged 52 dollars for my pedi/mani. I didn't even realize until after I left. Why was I charged 15 dollars more for my service, when I got the same thing? Again, I went to their website to check why, and NO prices. This is shady. And if it was for the salt scrub, I would have never agreed to it if I was told that it was more expensive. To the owner, I recommend a price list that the women can hand to the people getting services PRIOR to the services being given. As far as I'm concerned, this whole experience was very slimy, disheartening and cheap when it comes to customer service. read more
Business owner information
Tina H.
Dear Dana…
7 years ago
I have been coming here since January 2019. I went to another salon for about 7 years before coming here. The last salon did a good job, but once I started going here I will never go back to the previous salon. I love the way Tina does nails, perfect in everyway. She's kind, sweet and very low keyed. I even have told her to speak up when she's on the phone as you can barely hear her. I saw a review that said she was screaming at them and rude, I find that hard to believe. I am posting a picture of my nails so the public can see, bumps?, polish all over? So for 7 months she has been doing my nails and not once have I had a bump or polish all over the place. I would highly recommend anyone wanting a pedicure or their nails done to use this salon. read more
Business owner information
Tina H.
Dear Kat…
3 years ago
4 years ago
I was looking for a nail salon around Cave Creek and thought I had done my research. Almost immediately I saw cracks in all of my nails which has never happened before. I should have known when she was brushing polish remover across them ... read more
8 years ago
Pearl nails is a great place to unwind and get beautiful! Get a pedicure ... have your feet rubbed... ah! Have a manicure... I get a Hard Gel French Manicure that looks so wonderful and lasts 3-4 weeks. When it's growing out nobody can tell but me! Tina, the owner is a sweetheart! Give her a chance.... get your mani- pedi at Pearl Nails and see what I'm talking about! read more
Business owner information
Tina H.
Dear Beth…
5 years ago
I was only planning on just getting my nails done but so glad I found out Jessica does waxing too. I came out a new person . It was a great experience and I will definitely go back. read more
4 years ago
This place is absolute scam, They say $32 at the store then when you get to the register they put a random ass price on the register and it ended up turning $52. She said it was more money because she did it under 30 minutes and because there was Gel but she said nothing about that at the door. They're not nice to customers when you have a complaint and they don't try and work things out. They don't give your money. Don't go to this place unless you want platypus nails. read more
5 years ago
4 years ago
Jessica did an amazing job with my prom nails! She is so sweet and makes sure they are always perfect! read more
5 years ago
12 years ago
It's been over a year and my daughters and I will only have Scott do out nails. Scott is a PERFECTIONIST, his work is always OUTSTANDING! Scott will not allow us to leave his shop unless we are happy and satisfied. My gel nails last as long as 4-5 weeks without ever lifting. They are always shiny, strong and worth the money and time. Lee is the cutest lady who performs the most amazing foot massages. I always look forward to pedicures when Lee give them. I wish I could get them all the time! I refer ALL my family, friends and acquaintances. Pearl Nails is the best nail shop in town!!! read more
4 years ago
5 years ago
Jessica was very friendly, and did my nails exactly like I wanted them, they are beautiful!! Nice salon, I will go back and I would recommend. read more
3 years ago
8 years ago
Business owner information
Tina H.
Dear Jessica…
5 years ago
Love love love this place! Jessica is so sweet and good at what she does. I came in for SNS and left 45 minutes later with a new set and a polish change on my toes for a great price. 10/10! read more
4 years ago
Page 1 of 3
More info about Pearl Nails & Spa
28230 N Tatum Blvd
Ste C8
Cave Creek, AZ 85331
Directions
(480) 419-6664
Call Now
Hours
Payment methods
Services
Outdoor Amenities
Other Amenities
Ask the Community - Pearl Nails & Spa
Review Highlights - Pearl Nails & Spa
You might also consider
Why does Yelp recommend reviews?
25 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
6 years ago
12 years ago
12 years ago
12 years ago
11 years ago
9 years ago
12 years ago
10 years ago
13 years ago
12 years ago
5 years ago
12 years ago
10 years ago
10 years ago
12 years ago
12 years ago
14 years ago
12 years ago
10 years ago
8 years ago
