My biggest fear about braces was pain. Dr Sharma was very upfront that there would be some soreness…read moreafter adjustments but explained exactly what to expect and how to manage it. She was right. The first few days after each adjustment are tender but completely manageable. Dr Sharma called me to check on me as I was very nervous. The team always checks in to see how I am doing. Having that honest conversation upfront made all the difference. I would rather know what is coming than be surprised. Coordination with insurance was smooth. All in all no surprises anywhere in the process, no pushy sales and full transparency. 5/5 I recommend them.

Update on Dec 17, 2025 PM hrs --…read more Response to Dr. Sarma's note - Thank you, Dr. Sharma, for taking the time to respond and for reviewing the feedback. I appreciate that changes were made to the appointment reminder language in response to patient input. I would like to clarify why I attached screenshots. During our many years under **Dr. Wong**, including as recently as **April** , our appointment reminders did not include cancellation or missed-appointment penalty language. The reminder highlighted in red reflects what we consistently received during that time, while the other reminders that are highlighted in black shared were sent after the ownership transition. The attachments are just few examples. To be clear, we have never been charged any penalty--my feedback was about the **tone and frequency of the messaging**, not an actual charge. My comments about the atmosphere and interactions were intended to reflect how the experience felt during recent visits. I appreciate your explanation regarding the open floor plan and your involvement in care, and I'm glad to hear that patient comfort is a priority. My intent was not to question anyone's professionalism, but to clearly convey how the experience felt to a long-standing patient during a period of transition. I'm encouraged that this feedback has already led to adjustments, and I genuinely hope the practice continues to preserve the warmth, trust, and continuity that so many families valued under Dr. Wong and his long standing team. _________________________________________________________________________ Review from Dec 17, 2025 AM hrs The rating is purely based on the new mgmt take over exp & not Dr. Wong's or the services provided by his long standing staff. We've been patients of this orthodontic practice for 8-10 years under **Dr. Wong**. We originally came here through a referral, and over the years we've confidently referred many others as well. The office was always bustling--every station filled--built on trust and word of mouth rather than heavy marketing. Until recent times our experience was excellent. Dr. Wong wasn't overly chatty, but he had a quiet warmth and genuine care that made you feel confident and respected. You always felt he knew your child's history and truly cared about the outcome. I also want to recognize the staff--**Kimberly, Jennifer, Rena, front desk receptionist (forgot her name) and the dental assistants**--who have always been consistently kind, professional, and attentive. Even when Dr. Wong was traveling, his team stepped in seamlessly to care for my child, which speaks volumes about the culture he built. Since the practice transitioned to **Dr. Manu Sharma**, the experience has changed. In the last two visits under Ms Sharma the appointments felt rushed (1 min literally) and impersonal (robotic), with little acknowledgment of treatment history. The overall atmosphere now feels more uptight and transactional. During last visit from 2 weeks ago she was standing nearby and eavesdropping in on our conversation which felt uncomfortable and unnecessary. I was shocked with the unprofessionalism!! Another noticeable change is the **frequent emphasis on cancellation penalties in nearly every communication**. While I understand the need for policies--and to be clear, we have never been charged any penalty--the repeated messaging feels excessive and contributes to a rigid tone that wasn't previously part of this practice. I fully understand that transitions take time, but when taking over a well-established practice with such a strong reputation, it's important to first understand and honor the existing culture before reshaping it. I am genuinely concerned about how the practice will evolve once **Dr. Wong fully steps away**, and whether the ;policies, values of care, trust, and continuity that defined this office will be preserved. This feedback comes from a long-standing patient who truly valued what this practice represented and hopes it can continue to live up that standard.

Dr. Salins and his team goes to great lengths to make his patients feel welcome, comfortable, and…read moregoes the extra mile to get you your results. I came with crooked teeth, was totally fearful of what to expect, and dreaded the process. It ended up being much quicker and easier going than I had anticipated, and he was able to help me get braces off one day before the two year mark (I was told braces were needed for two years) - just in time for my wedding! Thank you Dr. Salins for giving me a smile I can wear proudly every day. It has been life changing.

Dr. Salins and his team were incredibly thorough in explaining my treatment options for my teeth…read more The staff made me feel comfortable and at ease.They all had positive attitude and ability to create a welcoming environment. I told Dr. Salins that I am getting married and I would like to get Invisalign. It was such a smooth process and I was able to finish my treatment before I got married. Highly recommend! -Ashley

i have never been a fan of anything associated with dental work, its always been so expensive and…read morepainful until Dr. Wong... I was relieved after my first visit with Dr. Wong! When I first walked into the office, I was greeted very friendly by the staff, they made me feel welcome and at ease, they also did everything to assist me with understanding the paperwork as well as dealing with my insurance information. Dr. wong was very thorough, and explained everything to me and answered every question I had, I could tell from my visit that he had my best interest at heart, where other Dentists/Orthodontists usually insisted on giving me unnecessary visits and expenses...Dr. Wong did none of that... I have to say that coming to this office is one of the best things I have done, I am so happy with my new smile and I would recommend Dr. Wong to anyone who is interested in having Orthodontics . work done..

Dr. Wong is very patient and very caring. He is working on my son's braces and doing an excellent…read morejob so far. Highest recommendation.

I was recommended to Dr. Michael Ricupito by a family friend, and I'm so glad I chose this office!…read moreThe entire team is very professional and welcoming. One of the biggest perks for me is their office hours. I can schedule early morning appointments and not miss any work, which makes everything so convenient. The practice is also located near my job, so it's easy to stop by without rearranging my whole day. They helped me set up my insurance and worked with me to create a payment plan that fits my budget. I really appreciate that payments are automatic so I don't have to worry about remembering due dates. Every time I come in for an appointment, I never have to wait. The techs are always on point with their timing, and visits are efficient. Whenever I call the front desk with questions, they're helpful and patient every time. Thank you to Dr. Ricupito and the whole team for making this process smooth and stress-free! Highly recommend.

Was referred by my new Dentist. Called both locations all day! Went to the Fremont office and no…read moreone was there! No message saying office closed etc! Not sure what to think at this point! I guess we'll see how long it takes to receive a response and get booked! TBC......

Great dental/ orthodontic place, and best office staff with accommodating schedules .read more

Very nice and professional staff. We started coming over since my son was 5, and my son loves…read morecoming here!

I highly recommend Dr. Jelson Yalung and his incredible team! I needed a new retainer made, and…read morefrom the very first phone call, the staff was amazing - extremely friendly and helpful. When I went in, Dr. Yalung was equally fantastic: so nice, pleasant, and incredibly thorough. On top of the top-tier care, they were actually the least expensive option I found to get a retainer made. I was also thrilled to see how much the technology has changed since I last had this done. There was no disgusting mold or goop in my mouth at all; the entire thing was done with a quick, digital scan. My retainer arrived exactly on time two weeks later and fits perfectly. The entire staff is wonderful, and I highly recommend this office!

I've been a patient here for the past 2 years & they have been great. I needed braces to prepare…read morefor jaw corrective surgery and Yalung's office was a recommendation from my dentist in getting the consultation for how to look into my underbite and potential jaw corrective surgery later on. It was determined through Dr. Yalung that jaw corrective surgery with Kaiser was needed and braces to prepare and make adjustments for that surgery was needed as well. Dr. Yalung's office has been terrific along this journey the last couple years. The entire staff is very friendly and welcoming. There are personalized messages in the waiting room for new patients & for checking in, etc. Along with decorations for the time of year and such. They make you feel very comfortable and welcome. Even if I've wanted to come back after an appointment to ask for an adjustment they have been very accommodating. After every appointment the very friendly & knowledgeable Dr. Yalung will stop by to give you another look-over and give you any updates or answer any questions you may have. I have nothing but good things to say about them.

Awesome visit! I really liked meeting Dr. Chong. Everyone I encountered in The office was very…read morefriendly. I'm ready to get started on my treatment plan!

Kindest most trusted orthodontist in the area. Dr.Scott is amazing! He will go above and beyond to…read morefulfill your needs and concerns. Highly recommend. Great staff! Most caring dental team! Terry and Trina are super Awesome! If you're looking for a good orthodontist... your search is over! Get a free consultation and meet him for yourself. You won't regret it :)

I genuinely look forward to my appointments at Long Luu and that says a lot! Dr. Long Luu and his…read morewife are friendly, professional, and they really care about their patients. Couldn't ask for a better place thats accommodating and welcoming. Highly recommend!

A great orthodontist that genuinely care about every patient. He is also great with kids. He make…read morehis patients feel at home. He would go over his plan with you so you know what is expected. They also offer free consultation. Plus, his office is super clean and his administration is so friendly. I would definitely recommend this place to anyone who is looking for an awesome orthodontist.

I recently ordered retainers from their office for 450$. The plastic used is very cheap, cloudy and…read morebubbly. It is chipping at several places which would be dangerous to our health. I went and asked them to remake it before posting the review. The second time also they sent me the same quality retainers. it's not worth. They are not maintaining the standards. Totally upset with their services

Poor business practices. Incompetent staff that makes too many mistakes in billing and claims. It…read morewas a drag dealing with them.

This ortho has been the best experience- let me explain why:…read more This is my second round of orthodontics. I was NOT excited about this. However, dr Vogel and his staff have made it quite a pleasant experience. His staff are super friendly. They remember me and treat me with kindness. Dr Vogel himself is very helpful and honest. The accounts specialist, Karen, has guided me on how to save money for myself (instead of using my cc to pay for my ortho treatment, she explained fsa - which has saved me so so so much money), and was very thorough in explaining everything to me. My kid now needs braces, and I will be using him and his team, once again. 10/10.

Con:- Dr Vogel says $ and then he charges this $$$. Pro:-…read moreHe is professional and his staff is friendly.