I am not satisfied with the orthodontic treatment I received. My expectation was to be treated and regularly checked by Dr. Patil, as that is what I paid for. However, throughout my two-year treatment period, she rarely came to review my progress--perhaps only three or four times in total, and each visit lasted only a few minutes. Most of my care was handled by her assistants, and there was no follow-up from her afterward. I generally do not complain, but I feel my patience was taken advantage of. Appointments were often scheduled with long gaps in between, which delayed my treatment progress. At my final appointment, Dr. Patil was supposed to check my progress for long gap follow up , but she did not come in to check me at all. I asked to the assistant for my concerns about food stacking areas, still got rotated teeth even the treatment period almost done in several months, overbite issue and uneven teeth so on, they ignored my concerns and didn't get a good answer. It was also difficult to ask her questions because she was always busy with other patients and did not have time for me. While I respect how busy a doctor can be, I believe patients deserve the attention and care they are paying for. Unfortunately, my experience did not reflect that, and I am very disappointed with the service I received. read more

We are very satisfied with our daughter's treatment. Her teeth are all straight and beautiful now . Thank you team Pearl for the seamless treatment of Ashmita. Really appreciate your helpful and friendly nature . Ashmita now feels way more confident with her smile read more

My daughter got expanders in Jan 2024 and in March I was told to start turning it every other day for 10 days. On that day they gave me the tool which is used for turning the expander and they never mentioned I needed to save it or more turning will be required in the future. In May I had checkup and was told to start turning every other day. I asked for the tool and she wanted $15. I wouldn't have minded paying if it was my fault and on top it, the receptionist was adamant that we tell everyone to save the tool and I know I was told no such thing. It's not about $15 but principal of it. After all, it is just a paper clip on a plastic stick. I stormed out and got it from another one around the corner for $5. I wasn't even their customer. Avoid this Dr. if you can. read more

Came here because my Dentist referred me for a consolation for Invisalign/braces to address a bite issue. The team here is amazing. They worked out an Invisalign treatment plan with me on my first visit. I am approaching the end of my treatment and the results are much better than I expected. The entire staff here is very friendly and welcoming but I have to give a shout out to Jessica for always being on point with my visits. read more

Not happy with Dr.Patil. She talks well initially, but after u sign up contract.... She doesnt care to talk nor give regular updates. Her assistants just say same story every appointment. We have some questions about her monthly billing charges. We were told something and now have been over charged. Will update soon after clarifications with her. read more

This is not a clinic but a scam. They took the the money from orthodontics money during my free consultation. They were so pushy and wanted to start the treatment during my free consultation visit that they put suspenders in my daughter's teeth without even telling me . I had told them not to charge me but learned after years that they took the money from our kids life time orthodontic treatment . read more

I was extremely pleased with the care and attention my son and I received from Dr. Sheetal Patil and her terrific staff! The office was warm and inviting and we felt very welcomed the minute we stepped in. She took the time in explaining the whole process and answered any questions we had. Her knowledge and expertise as well as current technology put me at ease in making the right decision for our teenaged son - Thank you! If you are looking for an orthodontist that is professional and friendly and truly cares, than I highly recommend Pearl Orthodontics! read more

My daughter had her consult today. The staff is amazing here and very welcoming! They take all necessary precautions with Covid-19. Booking an appointment with Noor was smooth and she's super sweet! Jessica greeted us at the door took our temperature and got us into the office to begin the ortho journey. Noor and Dr.Patil went over all the treatment we will begin and explained things thoroughly and enough for my 11 year old to understand as well as answer any questions. Susan was amazing with getting a financial agreement setup! I am very grateful and satisfied with our visit and hopeful with the treatment we will begin with our new ortho family here. Thank you all! read more

My son got his braces off 2 days ago! His teeth are perfect and we are so happy! His lower teeth were falling over each other and I was skeptical about how expanding his upper jaw would help. But Dr.Patil was right and the final result is beautiful! She is very thorough, skilled and patient in answering questions. She checks for dental hygiene etc., and asks parents to help kids do better. During Covid, she did phone consultations and was very careful in opening the office. Dr.Patil's office has a welcoming ambiance, friendly office, competent assistants and latest equipment. 3 of my friends' kids are her patients too and we are all very happy with her. I recommend Pearl Orthodontics without any reservations. Thank you, Dr.Patil. read more

Will not recommend Dr Patil or the staff, kept us hanging for 2+ months and did not gave an appointment; they kept rescheduling the appointment for their own reasons. When we asked questions on what to expect from the treatment they could not provide answers and instead denied the service. Terrible service stay away your kids will be better somewhere else. read more

The treatment coordinator is very sweet and accommodating to my schedule, even when I had a few last minute changes she made it work. When I had my initial appointment I was greeted warmly by the front desk and she helped me figure out the coffee machine! When I was brought back, she was very enthusiastic about giving me the tour of the office and especially the patients on the wall. She told me I'd be up there when I start here. When I met the orthodontist, Dr. Patil, she was very informative and helped me understand what was going to happen in my mouth. The dental assistants were very efficient and gentle while they were taking pictures and scanning my teeth. I would highly recommend this practice to my family and anyone who is looking for a professional and personal practice for braces!! read more

Worst doctor ever! Stay away. Their appointments are always messed up. The doctor discontinued treatment only because the child had questions about the process! Find other doctors but stay away from Pearl orthodontist! read more

I recently completed my ortho treatment at Pearl. It was a really good experience. Dr. Patil and team are amazing.

What a wonderful establishment! The treatment coordinator Noor was so nice and great to work with. She explained my treatment so well, and gave my parents such detailed information regarding my treatment. I've been in treatment for about 6 months now, and believe I have picked the best place in town. Dr. Patil is super sweet and very funny. I've seen so much progress, I couldn't be more happier. The staff is always warm and helpful with any questions we have. The financial lady helped my parents understand the fsa psyment options to help prepare them for next year. I recommend this office to everyone! Kudos to this wonderful team. read more

The people who works here are very nice. But the orthodontist is not professional or ethical!! During my free orthodontic evaluation, they took the x-ray and the x-Ray shows no wisdom teeth (I figured this out later). However, the orthodontist still told me to spend $50 to do another x-ray for the wisdom teeth. I paid the money and When I look at all the x-Ray pictures, I immediately realized that I got trapped. I don't need to spend the $50 on the unnecessary x-ray. So I asked the orthodontist why she let me spend $50 for the unnecessary x-ray when she already knew there is no wisdom teeth. She just said "sorry it was too late to tell the assistant to not take the x-ray." This is very unethical and acceptable. After this, I made my decision not to do my orthodontic there!! Seems like they only cares about money not their customer!! read more

Great team and amazing orthodontist . She really knows what she is doing and I love that my first experience was with them !

The treatment coordinator is very sweet and accommodating to my schedule, even when I had a few last minute changes she made it work. When I had my initial appointment I was greeted warmly by the front desk and she helped me figure out the coffee machine! When I was brought back, she was very enthusiastic about giving me the tour of the office and especially the patients on the wall. She told me I'd be up there when I start here. When I met the orthodontist, Dr. Patil, she was very informative and helped me understand what was going to happen in my mouth. The dental assistants were very efficient and gentle while they were taking pictures and scanning my teeth. I would highly recommend this practice to my family and anyone who is looking for a professional and personal practice for braces!! read more

My daughter is treated like royalty at this facility. Their attention to detail is like no other place you will find. They had a birthday basket for my daughter When we arrived a day prior to her birthday If you want to experience a top tier, one of kind service then you need to visit this place I couldn't be any happier with their fine costumer service and regret not finding this place before my treatment. read more

Amazing staff at Pearl. Lina, Maria and Laura are amazing and truly helped me out in my journey to a million dollar smile. Dr. Sheetal was super informative and made my experience relaxing and welcoming. She's the best ortho out there. Highly recommend pearl ortho. read more

Dr. Patil and team is amazing. My daughter Trisha had her treatment here, unfortunately I cannot post before/after pic on review otherwise it would tell the story. I am fully satisfied with the service of the support staff and talent of the Dr. Patil. She always takes time to answer your questions with full details. Love the outcome !! read more

Great Place to go for your ortho care. I've been a patient here for about half a year and every visit has been excellent. There are hardly any wait times and Dr. Patil has done amazing work on my teeth so far! I highly recommend Dr. Patil if you are looking for an amazing Orthodontist who does her best! read more

Wow! What An amazing orthodontic office. The staff and doctor here are very knowledgeable and very nice. My daughter has been in treatment for the last two months and I've been pleased. I continue to refer them to my closest friends and family members as it's been nothing but amazing. The front desk staff has been so friendly when we come in, they ladies help me with any questions I may have. The ladies in the back are so nice as well explaining what each tool is used for to better my daughters treatment. read more

I have been taking my daughter for her orthodontic treatment at this place. The dentist lacks personal interaction. Her office used to be less crowded before but now ,it has gotten so busy and very crowded . The dentist is unable to spare even 5 minutes to talk to the parents /family. During my daughter's last dental check, the dental assistant took care of some cleaning . At the end of the visit, i specifically requested to speak to the orthodontist since i had some questions about the treatment duration and progress, but she refused to talk to me since she was too busy. Really ? This happened multiple times and not just during one visit.What kind of doctor refuses to speak to the parent of a child? I have switched the orthodontist now. read more

Dr. Patil is great! She came to my daughters rescue when her regular orthodontist was out of town and she needed an emergency wire repair. She was very accommodating with her schedule and was extremely sweet and gentle with my daughter. I highly recommend her. read more

As someone who generally doesn't like going to the dentist often, I would recommend Dr. Patil's office to anyone who needs orthodontic treatment because you truly are going to be in the best hands. She and her staff prioritize patient care to the highest degree and strive to make their patients feel as comfortable as possible during visits. With over 20 years of experience, Dr. Patil is very knowledgable and personally oversees/completes all of the work done on patients while teaching her assistants as well. She has great rapport with patients (especially children) and their families. During my orthodontic treatment, I was able to get my overbite fixed in such a short duration for an affordable price that was competitive with many of the other orthodontists in the area. My family even switched insurance halfway through without any problems. I feel so happy and confident with my smile and I highly recommend Dr. Patil if you want to experience quality care from behind the front desk to chair side. read more