1. Chong Orthodontics

    1. Chong Orthodontics

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    Union City, CA

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    Chong Orthodontics

    4.8 (96 reviews)
    Closed 8:30 am - 5:00 pm

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    Reviews With Photos - Chong Orthodontics

    Last day of braces!
    Kristine A.

    Dr. Chong and his team are awesome! My son got his Cross-Bite fixed with braces from Dr. Chong. The check-in is easy by tapping your name on the iPad. They schedule your next appointment one and/or two months in advanced which is great for me because I like to plan and organize my life ahead (especially with 3 little kids!) They have an area for your child to brush their teeth prior to their appointment (which is great when you're picking them up straight from school). They also have books and toys for little siblings to play in the lobby. I love them!

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    8 months ago

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    7 years ago

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    15 years ago

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    3 years ago

    Horrible orthodontist! Stay away he's rude, disrespectful, unprofessional. Go to Shemirani Bobby DDS in Fremont.

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    7 years ago

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    6 years ago

    Dr Scott Chong did a great job perfecting my son's smile. He is very warm and friendly and great with the kids.

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    7 years ago

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    12 years ago

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    Page 1 of 3

    Chong Orthodontics Reviews in Other Languages

    Ask the Community - Chong Orthodontics

    Is there any employees that speak Spanish?

    Si, en la oficina, Veronica y Erica se habla espanol. En la clinic, Kimberly, Carlos, y Kasandra se habla espanol. Y tambien, Dr. Scott Chong se habla espanol para los examinaciones. (Es posible que el necesita un pocito ayuda con palabras mas… 

    Do you accept transfer cases?

    Yes, provided that it is safe to continue treatment. The best thing to do is call our office to schedule an exam. Any photos/X-rays that you have are helpful. We can take a look and give you choices on how to proceed.

    Does anyone know if they do braces with swollen gums still?

    Swollen gums generally means that there is gum disease. Because braces takes a couple of years, I would recommend that you make sure that your gums are healthy and stable before starting treatment. If you're not sure, I'm happy to see you for an… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Chong Orthodontics

    Scott Chong has always been attentive and welcoming when I've come in with questions about how to get started again.

    Mentioned in 31 reviews

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    Aki Todd, DDS MS

    Aki Todd, DDS MS

    4.8(17 reviews)
    2.2 mi

    This review is long overdue. I saw Dr. Aki ~10-13+ years ago when I got braces in high school. He…read moreis a kind doctor who takes the time to create the best treatment plan for you. He is a kind man who truly cares about his patience and their health. His staff was/is also very friendly and they do try to remember personal things about you to make the visits a little more warm. I also appreciated all the other small things they did for their kid patients such as monthly games, for example guessing how many balls were in a jar. There were various things you could win, like movie tickets. At least you would leave the office each time with some hope that you could potentially win a prize even as your teeth are sore from your braces being tightened. With these added treats, you can tell Dr. Aki and his staff cared about the overall experience. I loved my end results and anyone who had braces would say it's worth the pain, inconvenience, and $$$. However, I did wish I was more consistent with wearing my retainers every night the years right after coming off braces. My teeth have definitely shifted a bit but they are still in great shape! I've received compliments from my dentist and dentist friends that he did a good job. I saw Dr. Aki recently just to do a quick check-in with my retainers and mouth guard situation. Thankfully my teeth are still looking good! I'm also glad to see that he is still in business despite the rough year coming out of the pandemic. I highly reco his office if you are looking for an orthodontist!

    Have gone to Dr. Aki's for years. He's a great orthodontist and the entire staff are friendly.read more

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    Aki Todd, DDS MS
    Aki Todd, DDS MS
    Aki Todd, DDS MS

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    BirchTree Orthodontics

    BirchTree Orthodontics

    4.8(53 reviews)
    4.7 mi

    My biggest fear about braces was pain. Dr Sharma was very upfront that there would be some soreness…read moreafter adjustments but explained exactly what to expect and how to manage it. She was right. The first few days after each adjustment are tender but completely manageable. Dr Sharma called me to check on me as I was very nervous. The team always checks in to see how I am doing. Having that honest conversation upfront made all the difference. I would rather know what is coming than be surprised. Coordination with insurance was smooth. All in all no surprises anywhere in the process, no pushy sales and full transparency. 5/5 I recommend them.

    Update on Dec 17, 2025 PM hrs --…read more Response to Dr. Sarma's note - Thank you, Dr. Sharma, for taking the time to respond and for reviewing the feedback. I appreciate that changes were made to the appointment reminder language in response to patient input. I would like to clarify why I attached screenshots. During our many years under **Dr. Wong**, including as recently as **April** , our appointment reminders did not include cancellation or missed-appointment penalty language. The reminder highlighted in red reflects what we consistently received during that time, while the other reminders that are highlighted in black shared were sent after the ownership transition. The attachments are just few examples. To be clear, we have never been charged any penalty--my feedback was about the **tone and frequency of the messaging**, not an actual charge. My comments about the atmosphere and interactions were intended to reflect how the experience felt during recent visits. I appreciate your explanation regarding the open floor plan and your involvement in care, and I'm glad to hear that patient comfort is a priority. My intent was not to question anyone's professionalism, but to clearly convey how the experience felt to a long-standing patient during a period of transition. I'm encouraged that this feedback has already led to adjustments, and I genuinely hope the practice continues to preserve the warmth, trust, and continuity that so many families valued under Dr. Wong and his long standing team. _________________________________________________________________________ Review from Dec 17, 2025 AM hrs The rating is purely based on the new mgmt take over exp & not Dr. Wong's or the services provided by his long standing staff. We've been patients of this orthodontic practice for 8-10 years under **Dr. Wong**. We originally came here through a referral, and over the years we've confidently referred many others as well. The office was always bustling--every station filled--built on trust and word of mouth rather than heavy marketing. Until recent times our experience was excellent. Dr. Wong wasn't overly chatty, but he had a quiet warmth and genuine care that made you feel confident and respected. You always felt he knew your child's history and truly cared about the outcome. I also want to recognize the staff--**Kimberly, Jennifer, Rena, front desk receptionist (forgot her name) and the dental assistants**--who have always been consistently kind, professional, and attentive. Even when Dr. Wong was traveling, his team stepped in seamlessly to care for my child, which speaks volumes about the culture he built. Since the practice transitioned to **Dr. Manu Sharma**, the experience has changed. In the last two visits under Ms Sharma the appointments felt rushed (1 min literally) and impersonal (robotic), with little acknowledgment of treatment history. The overall atmosphere now feels more uptight and transactional. During last visit from 2 weeks ago she was standing nearby and eavesdropping in on our conversation which felt uncomfortable and unnecessary. I was shocked with the unprofessionalism!! Another noticeable change is the **frequent emphasis on cancellation penalties in nearly every communication**. While I understand the need for policies--and to be clear, we have never been charged any penalty--the repeated messaging feels excessive and contributes to a rigid tone that wasn't previously part of this practice. I fully understand that transitions take time, but when taking over a well-established practice with such a strong reputation, it's important to first understand and honor the existing culture before reshaping it. I am genuinely concerned about how the practice will evolve once **Dr. Wong fully steps away**, and whether the ;policies, values of care, trust, and continuity that defined this office will be preserved. This feedback comes from a long-standing patient who truly valued what this practice represented and hopes it can continue to live up that standard.

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    BirchTree Orthodontics
    BirchTree Orthodontics
    BirchTree Orthodontics

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    Chong Orthodontics - orthodontists - Updated July 2026

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