I've had great service and product with this organization. James and Laura were wonderful to work…read morewith, and when a small problem came up, they were even better. They took care of the issue, they were helpful and kept service above and beyond.

The store is conveniently located in the center of town (on the third floor) of an office…read morebuilding, so they're not as easy to find, but they are friendly, helpful and the price was right...

The doctor is great. I am not worried getting my prescription wrong…read more But you order glasses, pick them up with NO case. We were told the person handing out the glasses didn't know which case these went with. If not sure, they should provide any generic case that would hold the glasses in. They shouldn't make others make another trip just for the case. Or they should advise no one is available to hand out a new pair of glasses. So, I am disappointed. I love to go there for an eye exam, but not buying a pair of glasses. When calling back, I was told my insurance didn't cover the case. The total price of the glasses was a bit over $500. A portion of it was paid by insurance, the rest by me. Anyone selling glasses at that price should have a case to go with it, even a generic one. Imagine a kid getting his first pair of glasses and not be given a case with it, but have it wrapped in a foil. The manager was contacted. They apologized. She is shipping the case to us. It makes one wonder how much does one need to spend on a pair of glasses to have the case go with it.

We have been with the practice for over 10 years. Ever since the ownership change this year, the…read morepractice has been very disappointing. Once they took your payment, you would not be able to find out your order status. No order status update, no delivery confirmation. They didn't know if our order has been shipped. They hang up the phone when we asked them to check with the mold manufacturer. Nothing but terrible service.

Dr. Siegel is an amazing optometrist. She is very committed to her patients. The staff are also…read moreincredibly friendly and helpful.

When I walked in the office, was warmly greeted by Josie. Then Nancy set me up to see Dr. Linda…read moreBelson. The Doctor was so nice and knowledgeable about my eye problem. I have never had an eye doctor explain everything as well as Dr. Belson did. I can't say enough about how great this Lens Crafters was. From now on, I will always go to this location. Thank you!

I went to Focused Eye Care based on reviews I read on 'Next Door'. The reviews were spot on because…read moreI had a very positive experience there, and Dr. McHugh is wonderful. She is kind, professional, and really listens to her patients. The support staff is very friendly and helpful too. I highly recommend this practice for your eye care needs.

Dr. Caitlyn McHugh is very thorough and attentive when giving exams. She fully answers all of my…read morequestions and concerns. Her staff is very knowledgeable and always helpful. I would highly recommend Focused Eye Care.

Rosen was supposed to add prisms to my glasses - now 4 months later they are claiming they lost it…read moreand I'm out of luck... Dr Weisberg is my doctor. I am mute and can't talk verbally so it's impossible to communicate with them. I'm now completely with out glasses for months and they won't do anything to help.

8 months later, and I am going to need new glasses. Because although i got anti scratch lenses,…read morethey are scratched up so horribly that whenever I look through them they are so blurry. I can't even see with these glasses anymore. I called rosin eyecare to ask if they had warranty for these since I bought them under a year ago, or if there was warranty through the lab, but all they told me was "just because it's anti-scratch doesn't mean it's scratch proof." But I don't like how they said that because I had glasses all my life and I never had this happen before to lenses. I only clean them with microfiber cloths too. They are very bad quality. I won't be coming here ever again and I recommend you go elsewhere for your eye care.

Dr. Prate is an outstanding optometrist. Received the best pair of glasses and the most accurate…read moreno lines bifocals prescription I have ever had. Absolutely satisfied, and have been going there now for years. I'll go nowhere else.

Have been here for multiple family members and will not go elsewhere. The staff are friendly, take…read moretheir time, and have a good sense for what looks good. Donna is the best. The Dr is very approachable also. While the selection isn't vast, it is focused on quality and fashion. I find that fewer excellent options is better than having to browse through too many.

Been going here for many of years. One time have a problem with my glasses. They did not fit my…read moreface right when the lenses were in them ask them if I could get a different pair. They charged me $106 for restocking fee.. Then they asked for the glasses back. The only problem is I threw my old glasses away, so I did not have a replacement pair of glasses to wear.. they were no help to me at all so I am stuck with the glasses that don't fit my face right because they said they need the glasses back, and I personally cannot see without my glasses. I will be looking for a new eye doctor.

Outstanding service from Dr. Gebert and his team! Great selection of eye ware and a convenient…read morelocation. Bought a new pair of prescription RayBan sunglasses here recently and very happy with the quality.

I was looking for a pair of glasses and have routinely used Lens Crafters. I had heard styles and…read moreselections vary by store and since I was in the area thought I would see what this store had to offer. The glasses are nicely displayed and they were organized by brand. When I walked in I immediately was greeted and asked what I needed. I shared I was browsing and was allowed time to browse with no pressure. I was torn between two styles and the sales associate offered her opinion. The entire process was easy and straight forward. Glasses should arrive in 7-10 days.

The only reason I'm giving two stars is because I truly liked Dr. Ashley Plotkin. It's very clear…read morethat she cares about her patients and takes her time during the exam. Unfortunately, my experience with the front staff was extremely disappointing. While I was looking at glasses, one of the employees answered a phone call from someone trying to schedule eye exams for herself and three others. She repeated the request out loud for Leo, who immediately shook his head and made an audible sound of annoyance. The employee on the phone also seemed irritated. It was uncomfortable to witness. As a customer, it's confusing to see staff react negatively to someone trying to schedule multiple appointments. While I was browsing, I already had a good idea of what I wanted. Leo told me to "look around and have fun" and to let him know if I wanted his opinion. A few minutes later, while I was trying on a pair of Dolce & Gabbana glasses, he approached me and said, "Oh no, those don't work." I hadn't asked for his opinion, and I actually liked them until that comment. It felt unnecessary and dismissive. I finally decided on a pair of Gucci glasses. When he rang me up, the total after insurance was nearly $700. I told him there was no way I would pay that much for glasses I rarely wear. He appeared visibly upset and slammed a cabinet before returning to the register to hand me my receipt. That reaction was unprofessional and uncomfortable. I was also told that a retinal scan would not be covered by my insurance. I have EyeMed, and this location is in-network, so the scan would have been covered. Additionally, as I mentioned at the time, I felt the pricing I was given was incorrect. I later ordered the same glasses--with comparable add-ons--for less than $225 after insurance. Given the significant difference, it left me questioning whether I was initially being steered toward higher-priced options to increase commission rather than being given transparent and accurate information. Overall, the level of professionalism from the front staff was very disappointing. Unfortunately, I will not be returning. Edit: Message for Leo, please take care of your oral health.