We have tried for over 3 weeks to put in an add celebrating our parents 50th anniversary. Finally…read moresomeone reached out to us after multiple messages. They told us a price of $150. We accepted that and designed an add and submitted it. My wife looked at our bank account and they took out double the price. Then on top of that the add was not submitted for the day agreed upon. We asked for a refund and withdrew the ad. We were told the money would be back in our account by the end of the day. Now it would be nice to tell you that happened, but that was not the case. They are very inept, unprofessional, and unorganized. No wonder newspapers have started to go by the wayside. Thanks Herald Democrat for making our parents 50th wedding anniversary so special, and turning it into a nightmare.

I am in shock with the delivery change. I could adjust to the 5 days but not the delivery by the…read moremail. This was a very very bad decision. It was bad enough not to get a Monday paper, but now no Sunday and it being delivered between 4-5pm when I have no time to read it. And I feel sorry for the poor mailmen who have to deliver that my papers 5 days a week! I hope it doesn't take long for you to correct this.

There used to be two major Daily Newspapers in Dallas. The Dallas Times Herald which was an…read moreafternoon paper and the Dallas morning news. Then the owners of the LA times rolled into town in the 1960s with a ton O cash and bought the Times Herald. 15 years later and a newspaper war and the Times Herald closed its doors after 112 years! That left the Dallas Morning News which was traditionally a conservative paper read by the upper crust of Dallas(and those that wanted to be). I was a faithful reader of the Sunday paper for decades. I love chilling out on Sunday taking my time all morning with the paper. It was so thick It took 1/2 a day. Then the digital age arrived and newspapers have slowly gone the way of the dino. I quit reading the Dallas Morning news completely about 10 years ago. There just wasn't much in there and the price had increased to $2.00. Recently, my youngest daughter gave me a subscription to the Wall Street Journal for fathers day. It's an old school doorstep delivery and I love it. With that came the unexpected Sunday delivery of the Dallas Morning news. I was shocked when I opened it for the first time. It has actually kicked its game back up and seems relevant. Interesting news both locally and nationally. What? When did this happen? I've been very happy with it and glad I rediscovered the Morning news.

I have a missing or late paper all the time for home delivery. I have complained many times and it…read morewill get better for a little while, then back to the same old thing. Mostly late deliveries. Who wants to read a morning paper when you get home from work that evening. When I complained that my credits for missing or late papers didn't reflect the credits on my monthly bill, the paper's customer service told me that credits are applied to the end of the subscription life. I have received the paper for 9 years and have not canceled my subscription, so how does extending the subscription life do me any good. It is just lip service. If you can get your news another way I would look into that.

A trip to Stonebriar Mall with the grandkids, and of course we had to stop in at Barnes & Noble…read more Thankfully, they all love to read! Readers are leaders! We checked out the young reader section and the displays in the children's area. Since school is starting soon, we didn't buy anything this trip. They pointed out some books that they had read over the summer. They found a cute Pusheen (stuffie cat) that is exclusive to Barnes & Noble. But, the price was pretty pricey for a stuffie. I'm sure if we have a book on our shopping list and we are in this area, we might stop in again.

Today was my first time to go to the Stonebriar Mall Barnes & Noble store, and I was impressed with…read moretheir selections. It's one of the biggest B&N stores I have been to so far. The children's area had the most toys I've ever seen at any of these places. And even thought it's large, I saw things that remind me of what a thoughtful bookstore should have in it. Children sitting on benches reading and laughing. Teens talking about the books they're buying and looking forward to reading that story. And adults having fun with their children. And I must say, isn't that what a bookstore should be about? Laughter, imagination, excitement to read. It truly made my heart happy to see and feel their joy as I walked through the book isles. There's a B&N store close to my house, and I never see or feel what I experienced at this store. That speaks volumes to me. And yes, I bought a book. Every year I look for that special Halloween book I can share with my granddaughter. Today I added the children's book, "We Are Already Haunting Here" by Gideon Stere. I can't wait to share it with her!

Today is the last day for the Plano location. They are officially closing this wonderful store…read more How sad. There is one located in Allen. A little more difficult to get to, but it's there. I always enjoyed coming over here after I ate at Norma's. Yet another bookstore bites the dust. June 2025

And now,the time has come when they must face,the final curtain ( in your best Sinatra voice)!…read more That's right, another one bites the dust. I remember when this shop was brand new. The year was 1994 and Plano was still in its initial stages of exponential growth. Everyone was so excited that B&N was opening one of their huge and well stocked book stores. I spent many hours in this store over the years. Not so many lately as it has declined in a significant way. On a positive note they have recently opened a smaller store in the area. But,it looks like the Giant bookstore is a thing of the past. Rest in Peace

Sydney was amazing!! I called to find two books in the middle of a series I'm reading on a busy…read moreSaturday and Sydney worked diligently to help me find them. They found both books at another location and one at their store, but when they double checked their inventory, they found the second book for me too! I appreciate the time and efficiency they took to help me and now I can finish one of my favorite series in time for the final book!! Thanks Sydney! :)

I've been here a few times now and the selection is decent, the prices are good. I usually bring my…read moredaughter here to check for books she likes before we buy them new at Barnes and Noble or Amazon. The service is good, because if they don't have the book they'll check other locations or you can order them online. There isn't any seating.tontest read a book however. However they do sell other stuff bills8, like Comics, CDs, Records, etc.

I'm actually going to leave 2 different reviews one for the Sherman store and the second for the…read moreonline order and shipping. First the Books a Million store in Sherman Tx.... I love books. I enjoy reading several different genres so I don't mind going to the store and browsing. What I don't understand why the store will not price reduce on the books THEY know they can. Also many of the popular authors why you're not keeping hard backed and paperback in stocked yet 3 stacks or rows of science fiction? really? Plus, I didn't appreciate the sales pressure to join Your Book Club!!! I have not saved any money. Which takes me to the second problem with Books a Million online order and shipping. My experience was this. I ordered a particular book because it was not available in your store. Was promised delivery in 2 days. After 10 days, I finally sent email to cancel. The reply back was unable due to my order was processed and in route. 2 days after THAT reply I received A BOOK. But not the book I ordered!!!!!!! Not great service. I'm done. Do I recommend? I'm only providing information that happened here. Buyer beware is my recommendation

For years we have been a customer of this store. I purchased their discount card about every year…read more My wife bought a number of books the other day and the cashier forgot to ask if she had the discount card. The cashier would not cancel and start over so she could use the card. It's amazing how quickly a business can lose a good customer.