Longest weight I have ever had for fast food been waiting over 30 minutes. I've noticed other people who have come in to get their orders after I have already ordered horrible wait time. also every single table inside the restaurant is completely dirty. I had to clean my own table to sit down and eat. read more

Had a hankering for a Philly Cheesesteak after having one at "The Dam Deli" out in Ocoee and this was one of the absolute best cheese steaks I have ever consumed. read more

Right off the top, the girls who were working treated me as I walked in and were super polite and attentive. My food was prepared quickly and accurately. I ordered a chicken Parmesan sub on whole grain bread with French fries. The food was absolutely delicious and I was stuffed when I was done. The dining area was very clean and well kept. I have already recommended it to friends and family. read more

Penn Station East Coast Subs - Chicken Parmesan - Sandwiches Near Me - Hixson, Tennessee

Located in a small strip mall along busy Highway 153, it's a bit hard to find due to all the signs and other businesses. Luckily there are two entrances to the parking lot, so as you pass it you have a second chance. Parking is ample, and there are handicapped spaces in front of the door adjacent to the building. I tried to order online, but the website does not allow for specifying options if you order the monthly special. On the ordering site it only allows chips and Pepsi products. In the description it indicates fries and any drink. When I called in, the person was more than pleasant and I was able to get the monthly special as indicated in the description. I was told my food would be ready in 10 minutes. Walking in about 10 minutes later, the menu is on the wall to your immediate left. There are a lot of choices, and I'm sure that area can be crowded when they are busy. The order station is also right there, which would add to the congestion. Since I had ordered by phone, I just walked to the end of the line for the pickup. I was greeted by the same friendly person who took my order. She immediately put fries into the fryer and told me it would take two minutes. I can certainly wait two minutes for hot and fresh fries. The sandwiches were already made, and she also got my drink ready while waiting for the fries to cook. The Reuben monthly special was quite good. There was plenty of meat and sauerkraut, and enough Thousand Island dressing to taste without dripping all over everything. The bread started getting soggy at the end but never fell apart. The cheesesteak sandwich was also quite good. Plenty of meat and other ingredients. The fries were excellent. They are hand cut, and it certainly makes a difference in the taste. I was a little disappointed in the fresh squeezed lemonade. It was a little weak, although it was nicely tart. I wished for more lemon flavor. Although my server was very friendly and pleasant, the other two workers never looked up from their conversation. The entire time I waited they were talking to each other, although one was making a sandwich. Granted, my server was more than able to complete my order, but it would have been nice if the other workers at least once acknowledged someone else was in the room. I certainly know which worker I prefer. read more

Penn Station East Coast Subs - Reuben with fries - Sandwiches Near Me - Hixson, Tennessee

Best sandwich place in Hixson, really good fries. Never a line to wait in. Only took a couple minutes to make my order.

We just left the restaurant. My order for 3 subs and fries was $70.00. 12 ppl came in AFTER we ordered and they were all served before our order. One....they lost our order. Two....not one sub was made like we ordered. The fries were cold and we had to go back and get an order of fries that was NOT in the bag. The restaurant was busy and way under staffed. NOT HAPPY AT ALL!!!!!!!. we had to get something else for our lunch. My brother was with me and I was getting really mad. I had to go out to the car to keep from saying something. I understood they were busy, but this is unacceptable!!!!! read more

First time diner, I got there just before the lunch rush & was greeted by a pleasant lady ready to take my order. I chose the classic Philly Cheesesteak with everything it came with plus the fresh cut fries. It was delicious & the fries were great! The dining area was clean & had plenty of seating with a Philly sports vibe. read more

Everyone is always so pleasant when you come in. They are clearly understaffed but still had smiles on their faces. Best Philly in town! Fries like my Granny made. Fresh squeezed lemonade that is actually freshly squeezed! Come on with the free Wi-Fi I love to spend my lunch break here but it's also a great place to bring the kids for dinner! Don't forget about this place! read more

Penn Station East Coast Subs - And it tastes good! - Sandwiches Near Me - Hixson, Tennessee

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So much better than any other "chain" out there. Came in to the Hixson location for a late lunch, and was pleasantly greeted immediately. The menu was easily navigated but I went straight for the Philly cheese steak. Got it all the way with extra provolone. This one comes with banana peppers instead of green peppers, onions and mushrooms. You have 3 sizes to choose. The 9" regular was perfect! The bread was super soft and tasted very fresh. I order a medium (hand cut) order of fries. Fantastic! All in all I LOVED my meal! But the extra thing I noticed was how spotless this place was! I know a well run establishment when I see it. Big kudos to the staff! Will definitely be back! read more

Penn Station East Coast Subs - Philly cheesesteak with hand cut fries. - Sandwiches Near Me - Hixson, Tennessee

Just found this place. Takeout twice. Orders have been perfect. Food is great. The team is very quick and personable. Love the fries. Keep it up! read more

I had never been to Penn Station before this encounter and I will say it was a good experience. Good sandwich at a reasonable price read more

Penn Station East Coast Subs - a sandwich and fries - Sandwiches Near Me - Hixson, Tennessee

Phenomenal experience for me! I walked in during a slower time (about 3:30) and the place was spotless. I was greeted quickly with a smile from the actual owner. I asked for his recommendations and he told me the top 3 sellers and I chose the Philly cheesesteak. Every order is cooked to order. The fries are not frozen fries that taste plain. They use hand cut fries and you can Taste the difference! I personally like malt vinegar on hand cut fries, which thankfully they had. By the time I paid, got my drink and ketchup, napkins etc. I waited about 7 minutes. The bread had a crisp on it. The ribeye steak was cut thin and perfectly cooked, with the right amount of cheese for this melty sandwich of deliciousness! The fries were outstanding. A few minutes later I noticed the owner cleaning everything. He works clean, and it's evident that he wants his patrons to know his place is clean. As I was finishing my meal, he walked over and asked if everything was good. This always impresses me when an owner cares enough to get input from their customers. He is genuine and cares about your experience there. A tip for anyone that has a flexible schedule: Get there around 2:45-3:45 if you can! This place is an absolute 5 star sandwich shop. read more

Penn Station East Coast Subs - Philly cheese and fries. Delicious!!! - Sandwiches Near Me - Hixson, Tennessee

Very nice staff and service but overall small, bland subs. We were a bit disappointed when we ate our lunch. The subs were a bit sparse, had no real flavor, and were tether small compared to other places. The staff were very nice and helpful plus the atmosphere was calm and relaxed which makes for a nice place to eat. Unfortunately, the food just doesn't match up. I honestly would not come back because of how disappointed I was in the subs we tried. I do not say that lightly as we got a selection of small subs to sample their offerings and no on in our group was impressed. read more

Penn Station East Coast Subs - Chicken Cordon Blue - Sandwiches Near Me - Hixson, Tennessee

I've seen the place for years & kept saying I would check them out. I finally went and had the chicken Philly. The only disappointment I had was that I didn't get two. This sandwich was beyond delicious. I plan on going back my next off day. read more

Best sub I've ever had. Get the original sub no banana peppers and no pizza sauce that's just too must that takes away from the awesome bread cheese onions meat and mushrooms. Hands down some of the best fries I've ever had too. You can see the pike of fresh potatoes and they slice them in front of you and you can really taste how fresh they are. And there is something to say about the carbonation level of their machine and it's set perfectly really good Pepsi. Definitely definitely worth going to. read more

Good place to get a sandwich! Bread is good and meat too! Fries are the best! You have to get fries even if it's a small order!

This was my first time eating at Penn Station. Our order was missing a sandwich. But When I called they were happy to fix the situation. Staff was amazing. They more than made things right. Food was phenomenal. We will definitely be back!! read more

I love chains that start in one region with food from another. In this case it's Ohio bringing us "east coast" sammiches. I guess there's one of these near my brother in Knoxville. He likes to inform us of food in Knoxville like it's amazing (hint: it's not) and so when one of these opened up near our parents' house, we got sandwiches from there on Saturday. I guess its closest chain relative around this area would be Firehouse or Jimmy Johns? You don't have that pick your toppings sort of experience like Subway. You pick from the menu, though there is a build your own option, and can add/subtract. Then you walk down to the other end of the counter and pay. I have no idea really where you order the fries, it makes most sense at the front so that's what we did. The fries thing is a bit like Five Guys, they hand cut the potatoes, and you can get a massive bucket. They have four sandwich sizes to confuse and irritate you: 6", 8", 10", 12". There are a couple chicken sandwiches, but none of them sounded appetizing to me...teriyaki, chicken parmesan, chicken cordon bleu. A buffalo one was the monthly special but meh. There's a cheeseteak and a rueben for beef options. Then a club, a pizza, an Italian, and a sausage one. There's also an option for a veggie sandwich, an artichoke sandwich, or chicken/tuna salad. They are incredibly slow, and there is not any very good place for standing and waiting for your order. I got the Philadelphia Cheesesteak, which is not remotely like one at all, because they put pizza sauce on it. Yeah. I thought that sounded fun so I got it. It wasn't bad. It had meat, provolone, banana peppers, sauteed onions, mayo, brown mustard, and pizza sauce. The onions really needed to be sauteed a couple minutes longer. That was really my only complaint but there was nothing that amazing about the sandwich. The fries weren't that great. It just wasn't anything that stood out about the food. Just another sandwich chain, honestly. Oh and everything is canned, so even though a grilled artichoke sandwich sounds great, they come from a giant can as seen on display by the checkout. No. And they serve Pepsi so I guess I'll probably never see one of these in Atlanta. read more

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Order was wrong. Teriyaki chicken sub came minus any type of teriyaki flavor or sauce. Ordered another sandwich that was not supposed to be toasted, it came toasted to a crisp. Was like eating a crouton sandwich. Fries were cold and greasy and no flavor. Staff was not friendly. Ill for sure skip this place from now on. read more

I ordered a grilled club and fries. The fries tasted like fish and were very dark like they had been cooked too long or the oil had been burned. The grilled club wasn't good enough to ever order again. Very disappointed in the food. My order was delivered by Grub Hub, quicker than proposed, and the driver rang my bell to let me know he was there. read more

These guys definitely hit their Mark as a sandwich shop. The food here was really really good. These guys cut and Fry up their own potatoes and their french fries are absolutely delicious! My friend and I here on a Friday for supper and the Place wasn't super busy, but we ended up waiting a while for our sub anyway. If you do visit, make sure you have time to wait at least 10 to 25 minutes to get your food. But I have to admit the food was definitely worth the wait I really appreciated that they took the time to make the sub carefully instead of throwing it all together super fast and forgetting stuff like a lot of sandwich shops and fast food joints seem to do these days. The shop itself was nothing extraordinary, but it was clean and that definitely counts for something. It's not a bad place but I think if they spruced it up a bit and cut the waiting time a little that this could easily become a four or possibly five star little sandwich joint. read more

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No salads. They have not one salad on the menu and can't "create one" They should look at the Subway, Quiznos, Firehouse etc menus...I do not eat bread. There was nothing I could eat and he seemed shocked I would even try and order a salad. So can't comment on quality of food, we left without eating. read more

I placed an online order to pickup. Everything was hot, food was good, order was correct. Everyone there was very friendly when I picked it up. Looks like they're doing some remodeling because half the tables were taped off and they had plastic over the back half. read more

I would have given it a FIVE but that is perfection, the sandwich was the PHILADELPHIA SUB, I just wish they would have served it like I use to get in BOSTON, MA. with diced dill pickles and tomatoes but this was a good start! read more

Penn Station East Coast Subs - East coast sub fix a little pricey. The fries were soggy for my taste. - Sandwiches Near Me - Hixson, Tennessee

Very bad wait time with no one else in the restaurant the staff is lazy and very rude. I do not recommend this place to anyone. The food is overpriced and just overall bad quality made food. It was disgusting after waiting a half hour for ONE sandwich with four employees!!! read more

Better than Subway, Walmart and Blimpie, but that is about it. .The first time I went in the place was semi busy so I assumed that it would be decent. The bread was fresh from the oven and it looked great. The bread was OK. The fillings were sparse and virtually devoid of taste. This is the polar opposite of "real" east coast subs. Those subs are much much bigger with better toppings and bread that seems like it is baked for a sub instead of an Olive Garden. Real East Coast style subs aren't cheap but they are Amazing. Save your money. This sub was just over $10 with tax. Penn Station wouldn't last a week on the east coast. I am not sure it would last much longer if it were close to a Publix. NG = Not Good read more

Nice spot by the new Holiday Inn. But my fries were prices and not worth the price. The food was good not great but then again that's my opinion. read more

Penn Station East Coast Subs - The kitchen - Sandwiches Near Me - Hixson, Tennessee

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Still great food made to order. Very friendly staff. The cookies are the bomb!. Love eating here when I'm starving. Lots of food.

I DON'T RECOMMEND. I placed a DoorDash order and the restaurant never confirmed my order. I tried calling the restaurant for assistance but all I got was a busy signal. I tried calling several times. I will not be ordering from this restaurant ever again. read more

I have been to the Hixson location several times. I can not think of one negative experience, thought or mood. From entering to leaving. Always exactly as requested, hot and fresh. Drink and condiment stations always clean and well stocked. Dine-in area cleaning duties really shows. Their freshly cut fries are awesome (cooked to order, like Five Guy's.) Can't sway away from their Philly Cheese Steak... I am a sucker when cooked correctly. I'm sure you will be pleased with anything your order. I haven't tried their signature lemon aide, yet. Looks very authentic. Because you have your order doesn't mean you no longer have someone to assist, answer questions or get a special request for you. When you do go in you'll understand this will be your best sub shop in their area. read more

We were served by an awesome staff member named Kendra last night and the food was equally incredible! We each ordered 6" subs with grilled veggies, topped off with fresh sliced tomatoes and a side of homemade fries was pretty much all I could eat - and I really wish I could have eaten more, it was so good! The dining room was clean, spacious and relaxing. The portions of the food prep area that were visible were spotless. The food was wonderful. The dining room was clean, quiet and relaxing. The staff were clean, well groomed and very pleasant. The price was good. A+ experience! Thank you, Penn Station EC Subs! read more

The food was delicious and the service was great (probably some of the best I have had in a while)!! I can't understand why someone would rate them only 3 stars. Definitely worth dealing with the location! read more

My biggest gripe about this restaurant is that FOX News was on the tv. Let me repeat that. FOX News was on the huge tv above the tables. In this day and age, no restaurant, bar, or any establishment that wants to keep their customers has Fox News on their tv's. This news channel is so divisive and full of lies that I couldn't even enjoy my dinner. I'm sure half the people in their were as upset as I was. ANY other channel would have been more acceptable than the liberal hating, bible-thumping Fox News. Other than that, the subs were good, but way overpriced. The French Fries were okay. Too many small pieces and at almost 6 bucks for a large fry, also way too expensive. I won't go back. read more

The Mrs. and I generally like this place. They have good bread and I like their lemonade because it's so tart. This particular occasion is a mixed review. We came in on this night and ordered. The blonde lady that took our order was super nice and helped us order something different than usual and walked us through our options. We slid down to the register to pay and get our drinks. There were several of us that night and we had a guest with us. We wanted to pay for her dinner and she wanted to pay for ours. So naturally there was a struggle to swipe our card first. Well, our guest was a little fiestier than we anticipated and won out. During the power struggle to pay, the brown headed girl at the register had been saying something about cookies. I thought the Mrs. had been paying attention to her and she thought the same of me. We finally all looked up while laughing about the payment fight and the look on her face... She was not amused. She said "Do you want cookies and drinks or not?" I half thought she was kidding the way she said it. I said, of course we want drinks, but no cookies. The girl was not happy with us. And she showed it. It was like we were putting a real damper on her work evening. Geez, chick. Lighten up a little bit. The other employees were super nice. Of course, the "cookie" girl brought out the first run of food to our table. She was the antithesis of delight. The food was good. I never get enough of those fries and lemonade. Everything was fresh and the bathrooms were decently clean. I will come back, but only because I'm not scared of that little teenager with the bad attitude. (; Oh, and the TV was way too loud. read more

There was nobody else in line, only one table occupied. When we went to sit down there was not one single clean table available. The place was empty and there were three people behind the counter. There was no excuse for the place to be this filthy. When I asked one of the guys to please clean a table he made it very clear that I was bothering him. It's a shame, we first visited when they opened and it was much better. Neither the food or the cleanliness were close to what we experienced the first time. I doubt we'll go back. There are way too many other options in the area to choose from. read more

Second time here. Food is good, staff is friendly. They are either understaffed or just poorly equipped for busy times. It was twenty minutes from the time I ordered until I got my food. Tough to go at lunch time. First time I came was a Saturday and it was a long wait that time as well, not even as busy. Just don't be in a hurry if you come here. read more

This place is pretty good. So far between the club, the sausage and the philly cheese steak-the philly cheese steak is the best. It is pretty greasy but good. The sausage had too much seasoning and it was overpowering-otherwise pretty good. The club was a pretty decent standard club however like all the of their 6 in subs pretty small. The fries are really good-only big let down was that there is no coke at all. It's a nice place looks clean and everything- I recommend it! read more

If overpriced mall food was the theme they have nailed it. The lemonade is amazing and cuts through what needs to be. The cookie is great. The sub, though not worth 10 bucks as we always order vegetarian subs like the artichoke sub, is really good if a bit salty at times. Iron stomach food. At times anyway. Left over that artichoke sub becomes my version of a foodie delight when the fat and oil congeals. It really is better grilled but then allowed to come down to room temperature. I have eaten steaks that were worse back when I ate steak. I like their fries. That is the thing as a combo of solid things it is good, but the price versus what is there keeps me from favoriting it. I would want more options in my artichoke sub, more freedom to fix it like I wanted after they did a la Jason's Deli salad bar, and at the same price probably or a tad higher. I like Penn Station but do not see it getting to favorite status with me without significant changes that will not be made. read more

Waited over 30 minutes to get my sandwich and fries. The staff was having a hard time making the orders and felt like I was being held hostage. Would not suggest coming here unless you have nothing better to do than wait. read more

We really like this place! The food is good and the service is great! The fries are awesome!!