It hurts to give what feels like such a low rating when the service alone was 5 stars! Alas, Chicken Salad Chick's food is just not up to par as it once was, though. I usually love this chain, and it has been some odd years since visiting a Chicken Salad Chick, but this was my first time trying this location. Ordering was straightforward, and despite being a bit busy with the lunch crowd, service was friendly, efficient, and helpful (shoutout to Abdallia who rocks!). The facility and outdoor tables were clean and comfortable, which is much appreciated. Unfortunately, the food and portions have changed, and not for the better. Today, I ordered the Fancy Nancy sandwich on a crossaint with pasta salad side ($9.50), which is my go-to order whenever I do visit Chicken Salad Chick. The chicken salad taste was good, but the portion size doesn't justify the price. The croissant barely had any chicken salad on it. In the past, I remember being able to bite the crossaint sandwich and the chicken salad filling would smoosh out. The amount of chicken salad for this visit was barely enough to taste and made the bite dry and very crossaint bread heavy. Also, unfortunately, the crossaint bread was a little tough, like that of a bit of stale bread. I also remembered the crossaint sandwich having lettuce and tomato on it. But again, today, the sandwich did not contain either. Lastly, the pasta salad was dry, lacking in dressing "sauce" and a bit of flavor. It was a bit sad visiting Chicken Salad Chick today, and finding what was once reliable and "worth it" is no longer. I am hoping that today may have been a fluke because I would love to visit Chicken Salad Chick again, but hopefully for the yummy and better portioned crossaint sandwiches and sides they once served. Nonetheless, thank you to the friendly staff at this location. read more

Chicken Salad Chick - Dog friendly patio seating. - Sandwiches Near Me - Chattanooga, Tennessee

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The closing time online is incorrect! They close at 8:00 PM but left door unlocked so customers could still come in. I just wanted a quick "Fast & Easy" to go and they would not sell to me. I won't be coming back to this Chicken Salad Chick. read more

I picked up an order with poblano soup and two chicken salads. It came with a buttercream cookie and a pickle. It was all delicious! I didn't have a service experience because they were busy. The dining room was clean, bright and spacious. I wish I had one closer to where I live because it was delicious! read more

Order a curbside pick up on the app, strawberry pecan salad, for pick up at 1:45. Checked in and waited 15 minutes and had to call the restaurant, the lost my order. Finally got my order and the salad was wilted, looked leftover, and had no strawberries or pecans on it. I have sent 2 emails to the company, no response. read more

I have some conflicting feelings about Chicken Salad Chick. First off, the chicken salad is legit. I can't deny that. I love eateries that find their niche and stick to it. That means they know what they do well, and CSC can make chicken salad. I didn't expect it to be a nice sit-down place, but if you have a few minutes, by all means, take a seat. The atmosphere is casual, the place has a lot of natural lighting and the tables are clean and orderly. By all means, if you have a few minutes, take a seat. I got the classic carol on a croissant today. The chicken salad wasn't runny with mayonnaise (huge plus!), the flavors were smooth and the croissant was soft and buttery. I got a side of broccoli salad as well. I should have figured it'd have bacon on it but I didn't think about it (I don't eat bacon). The good news is that the bacon is piled on top and not mixed into the salad. So after I took off as much as I could, I had a few bites. It was good as well. the biggest plus was it wasn't overpowered by watery mayo/dressing like other broccoli salads are. It's pretty simple: broccoli florets, shredded cheese, mayo/dressing, bacon. Nothing to call home about, but it was a good side. The croissant and salad were mild, and the pickle added a nice burst of stronger flavor to the meal. So here's where my conflict comes in: too little chicken salad on the croissant, and the ending bill was pricier than I'd like. The prices aren't insane, but I find them too expensive for the portion of chicken salad I got on my sandwich. Unbalanced ratios like that are what make me not return to an establishment, even if the meal was good. 3.5 stars out of 5 (but 4 since I can't give half stars on Yelp). read more

Chicken Salad Chick - Classic Carol on a croissant with a side of broccoli salad. $8.51 - Sandwiches Near Me - Chattanooga, Tennessee

I was tired of the same lunch places so I was looking for something different. I had heard of this place a few times before but never been. Stopped for lunch and was surprised by the large crowd. I'm you're wondering where all the older ladies eat, this may be it. This was like going to grandmas house for lunch. In a good way... They have many different types of chicken salad. Some unique combinations...101 ways how to do chicken salad. I had the BLT chicken salad sandwich with loaded potato soup. They also include a sugar cookie for that sweet touch at the end. All had that homemade comfort food taste. This was more than enough for one person. In fact I couldn't finish it all. Service was fairly quick considering it was packed for lunch. Overall, I enjoyed my lunch and will be back. read more

Chicken Salad Chick - Chicken salad BLT with cup of loaded bake potato soup - Sandwiches Near Me - Chattanooga, Tennessee

We eat here (various locations) at least once a month. The food is always served fresh and the quality is consistent. I love their App with their rewards program. It always makes me feel good to get an occasional freebie and to be alerted to various specials. We tried the BLT today on toasted wheat bread instead of the usual Chick trio we always get. I think the sandwich had a little more chicken salad than we typically get on a croissant. Sassy Scotty and fancy Nancy are my two favorites. The loaded potato soup is always a reliable side. And gosh knows I love that little cookie. Good lunch. Pleasant and friendly staff. The manager came by our table (which I always appreciate). The restrooms were clean and well stocked. The staff did a great job keeping the dining room clean during the lunch rush. read more

Chicken Salad Chick - New ad for new chicken salad - Sandwiches Near Me - Chattanooga, Tennessee

I have been here quite a few times. Growing up eating chicken salad as a kid, I was thrilled to find a place that specialized it. Talk about cornering the market! They really have a lot of options when it comes to chicken salad. I usually go for their everyday deal of a scoop or sandwich and a side. The food is always fresh and you can depend on the taste being the same no matter when you go. They have good options for sides, including another scoop, soup, and various salads. I have been the the other locations in the area, and they are all very good but this is my favorite location. They have some nice outdoor seating and the employees are always very friendly and eager to help. I will continue to come here! read more

Chicken Salad Chick - Fancy Nancy on a croissant , with a side of loaded potato soup. - Sandwiches Near Me - Chattanooga, Tennessee

I really enjoyed lunch with my coworker at this place. I always wanted to eat here, and thought how many different chicken salads you can make just with chicken... the place is very cute , and it reminds me of a country cafe. The people there are so friendly. Menu is simple. I picked a salad with grapes and pineapple since I love fruit , and my side was broccoli salad. The broccoli salad was amazing. And we both got free cookies. The crackers are wheat ones , and they tasted very good. I will visit this place again. read more

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Moved my family from California to Tennessee to experience that southern hospitality that is highly sought after. This place makes you feel right at home from the moment you enter the door. We brought our 2 year who was immediately treated as if were their own. Overall the food is quite delicious, we suggest trio plate so you can get a little bit of everything. I highly suggest the loaded potato soup. My last thought before leaving was I will probably never visit Panera bread anymore. Great sweet tea!!! read more

While the food was decent (although nothing to write home about), the service and even the customers gave me a whole man- hating sjw vibe. The service was slow and pretty bland. There was only ONE customer in front of me who really seemed to be taking her own sweet time on purpose..tasting everything the place had before finally deciding after 20 min. Another person came in behind me and it was only then the other person behind the counter opened up the other register to take her order. If you are a physically feminine woman or a straight man..this place will treat you like you have an infection from the moment you walk in. I will not be back..as the food was not good enough to justify the super poor service and hard looks given. Also..about 30 min after I had eaten my food (ordered a Lauryns Lemon Basil on a croissant) I had stomach issues. read more

This was the most pathetic display of food for my catering order that was ordered to feed 30 people for $454.00 I was so embarrassed. I ordered enough food to feed 30 people for sandwiches and 2 sides. The broccoli salad was great but my office had to ration the food in order to make it go as far as possible, which was not all the way. When I order, I order so that there are leftovers and people so t have to feel like they need to ration or go out to eat so the office has enough When $454.00 is spent to feed 30 people you should expect well over plenty of food. I would NEVER recommend using them in a catering situation unless you want to pay $20.00/pp to make sure that is adequate amounts of food. read more

Chicken Salad Chick - This is what $454.00 worth of food looks like! Y'all should be embarrassed! - Sandwiches Near Me - Chattanooga, Tennessee

As always, this company never disappoints with consistent products and great service! The chicken salads taste the same at ALL the CSC restaurants I've been. Clean dining rooms and friendly service in addition to their chicken salad varieties keep me loyal to this restaurant. chicken salad chick delivers in Chattanooga as well as the Hendersonville, TN location. read more

If you are on Gunbarel and looking for a great place for lunch this is it. They have almost as many types of Chicken Salad as Baskin Robins has flavors of ice cream. I have only tried a few of them but they were all good. Service was good and the food was great. This makes for a perfect combo for me. read more

Chicken Salad Chick - Sandwiches Near Me - Chattanooga, Tennessee

Great post orange theory fitness lunch since it's right across the street in the same plaza as david's bridal, Moe's, and firehouse sub and adjacent to the earth fare and target. This plaza has it all :) I came in ravenous and since it's been a while from my last visit here, i thought I'd give it another try and try some different chicken salads. I chose the classic salad with 2 scoops, the fancy Nancy and the kickin kay lynne. Both very good. The fancy Nancy is the traditional way i eat chicken salad with the grapes, Fuji apples and pecan. It has a good crunch and sweetness to it. And the kickin kay Lynne was a new one for me, with buffalo sauce, jalapeño and sriracha it's for those like me who likes a little kick. I didn't think it was as spicy as i was anticipating but the flavors were great. My salad came with leafy greens that were very large, could have been cut up a bit, and grape tomatoes, plus cucumbers, with a side of ranch dressing. They also gave me a pickle spear and a sugar cookie with icing on top. Very sweet and soft. Perfect way to ruin a semi healthy lunch haha but it's all about balance right. Overall i enjoyed the visit. It cost about $10 and i left full and with leftovers. P.s you order at the front cashier, and it's either take out or you can dine in. If you dine in, they have a seating area that has about 15 tables and the wait staff will bring you the food. Then you dispose of your trash when you leave. The drinks are self-serve. Also they have a huge parking lot out front so parking would not be an issue. read more

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Love the Classic Carol, Fancy Nancy and Pimento Cheese. Leave room for some awesome grape salad! read more

I have tried Chicken Salad Chick at various festivals and events around town and have really enjoyed their chicken salad. I never got the opportunity to eat in until recently. I will say that the ambiance of the place is very nice. Very southern and lady-like, almost like a tea room. You do have to order at the counter though and then they give you a table number and do deliver to your table. I order one of the fruity, nutty chicken salads as a sandwich on a croissant. I also got a side of the Chicken Florentine soup. I wish I would have just gotten a scoop the the chicken salad and not the sandwich. There wasn't really enough of the salad portion and mostly it felt like I was just eating a croissant. The soup was tasty. Nice amount of chicken and spinach. I did need to salt it but I understand not wanting to make it too salty for those who don't care for that. I very much enjoyed the pickle and small cookie with it. Overall a very pleasant lunch and I enjoyed my first in-house experience. I will definitely go again. read more

I have to say that when my wife asked me to go to a place called Chicken Salad Chick, I was like.. ehhhh! The name threw me off. I was thinking we were going to a tea party or something. I almost thought she was going to make me wear that pink button down shirt I keep in the back of the closet. Fortunately, this was not the case. This place is awesome. So lots of options here. There's not just one kind of chicken salad here. There are like 16! And they are constantly updating the menu. The high sellers stay and the others get replaced after a while. My favorite kind is Kickin' Kay Lynne! It has buffalo sauce, ranch, bacon, cheddar, and jalapenos! Boom! You can get it as a scoop or on a sandwich. Sandwiches come on white, wheat, croissant, or sourdough. You can order sides like pasta salad or fresh fruit. It comes with a soft cookie. The ladies at the counter have always been sweet and patient. They hand you a number to take to your table and they will bring your order out to you quickly. Never had a bad meal at this place. You should Totally go try this if you haven't. There is this location as well as one with lunch hours downtown. read more

Ordered a chicken salad sandwich . It came out quickly and looked awesome , it tasted great About 5 minutes after leaving the restaurant my stomach started to wrench . So I guess I found out what their secret seasoning is MSG !!!! Thanks for ruining my day with your secret I will not be back to try any more of your secrets . read more

Food was pretty good. The young lady working the cash register and taking orders on 12/17/18 around 1:30pm was not friendly at all. Rushed us through our ordering process. Was my first experience here and will not be back. Maybe she was just having a bad day but shouldn't have been up front dealing with customers for sure. read more

The food is amazing! Glad my daughter suggested this, I've had it bookmarked for awhile. Great location while you're out running errands near Hamilton Place Mall. read more

Chicken Salad Chick - Sandwiches Near Me - Chattanooga, Tennessee

Great addition to East Brainerd. Who doesn't like chicken salad? I arrived at 12:45 and the place was full, but the lady behind the register was quick. I told her I had never been there before, and she helped me through the menu. I wanted plain chicken salad, and that's one of the selections they offer. Solid salad without veggies or spice, so I will definitely branch out next time. And, the food was at the table before I had time to take out my cell phone. Friendly people, fast service, and good food. I'll be back. read more

Came here on the recommendation of my fiancé. I ordered the BBQ chicken salad wrap without lettuce or tomato with a side of loaded baked potato soup and a yummy white chocolate macadamia cookie. Left with a full belly and happy wallet! I will definitely be back! We need one in Cleveland! read more

Chicken Salad Chick - BBQ Chicken Salad Wrap without lettuce or tomato, Loaded Baked Potato Soup, and a White Chocolate Macadamia Nut Cookie - Sandwiches Near Me - Chattanooga, Tennessee

I was looking for a quick but good place to have lunch with my granddaughter who works close by and suggested CSC. I was pleasantly surprised at the quick service, variety of kinds of chicken salad and sides. Pricing was great for the quality and quantity of the food. I will recommend it to family and friends 11 read more

I've been passing this place and sneering at it for a while going to Moes. I mean what kind of gimmicky name is this. I get it now, a chick that does chicken salad. I'm thankful that the chick went into this line of business and not porta potties. That being said the estrogen does appear to be a little thick, from the decor, the clientele, and the menu. The food is good. A very tasty sandwich or two scoops of salad in place of the bread. Various soups and salads can be ordered as sides. The meal came also came with a pickle spear and an insulin shock inducing sugar cookie. Their tea is also very good. The service was friendly and quick. All in all a nice experience. Be prepared to drop a ten spot for most of the meals. Recommended. read more

Love, love, love this place. The chicken salad is the best ever. The soup is so tasty! And that little cookie....oooo la la!

I've been to this location 4 times and it's just OK. It gets a lot of hype because it's a unique concept but there is really much better chicken salad to be had right across the parking lot at Panera. What you get here is likely canned chicken in several different flavors. They're all overly creamy/mayonnaisey and unexciting. The service is slow and often awkward and the prices are above average --especially for the quality and quantity of food. My fourth visit will be my last. There are just too many other better options nearby. read more

I usually have my order delivered from the downtown location. Which they are GREAT!!!! Hamilton Place location is friendly. But sad to say that my croissant bread had mold on the top. Took it back in they apologized and still got bread from the same box!!!!!!!!! Will not be going to this location again I will stick with downtown. read more

I've been regularly visiting this Chicken Salad Chick since it opened, mostly calling in lunch orders for myself and sometimes co-workers. The quality of the food has never disappointed any of us, but I agree with a previous poster that sometimes I don't always get my complete order (most of the time just missing a cookie) and have started having whoever picks up the order check it before leaving. I don't have any complaints about service or food, but do think they need to put menus at the front of the restaurant. When they first opened, they had several laminated menus available for people to review before getting in line. It's very frustrating when I'm trying to pick up a call in order, or just even order, and so many people aren't ready to order. It would also be helpful if there was a dedicated place to go for call in orders. Overall I love the chicken salad and sides, which prior to coming here, chicken salad would never be my first item of choice on a menu. I've tried maybe 5 different varieties of chicken salad they offer and have loved them all, much to my surprise. One time I did get a roast beef sandwich and soup and found both to be lacking in flavor, but again, it's a chicken salad restaurant. At first I would agree it's a little pricey, $7 for a scoop of chicken salad, a side, and cookie, $8 for the same thing and an extra side, but anywhere for lunch these days that's not fast food and that's pretty reasonable. Overall definitely recommend! read more

This location still has the serve yourself drink station. They have a note asking to use a napkin to get your drink however the napkin dispenser was empty. The most disgusting thing is that they have a container by the trash can asking you to place your unopened cookies and crackers there. They should make them available upon request if they are trying to avoid waste. I do not want something one the plate next to my food that could have been on someone else's plate or in a pail at the trash can. read more

This is a very clean and polite place to eat lunch. They are so helpful and the food is fresh, delicious, and fast! They bring it to your table! Talk about service! Employers are very sweet and well mannered. My mom and I eat there every Friday! Can't wait to bring my whole family.... They do catering too! Brittany Allen is very organized and on top of things. If you want to cater your next bushings luncheon, call her! read more

I have been a few times and last week we placed a large to go order. The food is fantastic, consistently. I have tried the fruity Fran, the original and the one with bacon and ranch. Definitely the bacon is my favorite! Perfectly savory, with the right amount of mayonnaise. The sides are just as yummy. The broccoli salad, grape salad and seasonal green salad are all solid choices. I took a star off because they don't seem to have it together when it comes to take out orders. They left part of it out, had to go back in to get it. Then got back to office and one sandwich was wrong. All of this was neatly written out on the fax form clearly... And emailed (their fax machine was down). But seriously, you target women, and offices, and catering... You need to fix this!! read more

I like this place. But this is the FIFTH time I've ordered the Fancy Nancy chicken salad - Grapes and Fuji Apples - where there were little to NO (literally) grapes in the scoop. Previous times ONE grape. This time two very small grapes - one the size of a cranberry. If I were making this salad I would be sure each scoop had ample grapes - either by noticing what I scooped or by making sure there are enough grapes to make a difference. (This time there were 3 very small bits of apple as well.) I've reviewed this issue on their survey and here on Yelp. Maybe they don't read either. Service is excellent!!! Overall experience is nice! Just add more grapes please!!! read more

Kind of wished I would've listened to the Google reviews about customer service. I asked for extra crackers and the guy said "I put extra in there because there's some in the box." I drive 20 minutes away and low and behold, the only crackers in there are the 3 "extra" he put in there. Food was great as always but a piss poor mistake that they could've taken 2 seconds to check since there was only 2 customers in the entire building. read more

Amazing lunch. Love the berry nut one on a croissant. Fresh food... Great staff....friendly service. I live in PA and travel to TN with my husband. I eat there every time i visit. Love it!...oh yeah.... Claire was super! read more

So Chicken Salad Chick is a favorite! Today I ordered curbside at the Gunbarrel Rd location in East Brainwrd Tn., and after waiting quite a while - 40 mins - just because everywhere is short staffed right now and I didn't want to be a Karen! - I went in and asked about the order, told them I had waited 40 mins and told them I did tip! She asked my name and I told her and she handed me the food and started to just walk off. I asked were they not doing curbside and she didn't say anything and kept going. It was pretty rude but I shrugged and walked towards the door. Got a few steps and heard "ma'am!" I went back thinking the man who called me was gonna apologize for the rude lady. But when I got up there he just goes "what?" Took me a little by surprise but I said "well I had ordered curbside and waited 40 mins and my food was just sitting in here." He pointed to a computer screen and said "see that? Our curbside is down. We are extremely short staffed and there's a line to the door." Then turned to the next customer and said "next!" I was already leaving. I didn't make a scene or complain. He called me back up there so he could be an ass and double down on his terrible service. read more

Chicken salad (fancy Nancy) was disappointing- 2 grapes and tiny pieces of Apple. Had the side salad, which was good. Most unimpressed with the service. The place was almost empty, but the cashier was short and not very helpful. While I waited for my to go order, I brought to her attention a large water spill by the counter. She took no action to clean it up. Slip and fall hazard just waiting.... Probably would not bother to go back. read more

Ate here for the first time while traveling through Chattanooga. This place is amazing. They have 15 kinds of chicken salad. I got the soup and sandwich with a new flavor (Curry) that the cashier suggested I try. The soup was great as well (loaded potato). The server who delivered my food was extremely friendly and later even refilled my drink and cleared my table. You don't find service like that at fast food/quick service places very often. The restaurant was very clean as well. I will definitely be back next time I'm in Chattanooga! read more

Great place! Josh the owner is so nice and provided us great service! Must go! Plan to eat here again. Great good variety.

I bought a pint of Fancy Nancy. Delicious. Everyday I ate it got a headache- MSG???????