Went here the day before leaving for a two-week trip to South Korea because I planned on buying glasses overseas where prices are a lot better. When I first called, the earliest appointment available that worked with my insurance was in July. I figured I was out of luck, but the staff were incredibly kind and actually called me back when an opening became available so they could squeeze me in before my trip. I was so grateful. The exam itself was very thorough. Unlike some places I've been where parts of the visit are done virtually, I saw an actual doctor who took the time to do a complete eye exam, including dilation and a full evaluation. It felt like real healthcare rather than being rushed through an appointment just to sell glasses. I also really appreciated how clean and professional everything was. They still have a lot of their infection-control practices in place, including hand sanitizing when you enter and cleaning frames after people try them on. As someone who notices those details, I loved seeing that level of care. My only challenge wasn't really their fault. I have a gigantic head so finding frames that both fit comfortably and look good on my face is always an adventure. I didn't have much luck finding the perfect pair this time, but that's a problem I run into pretty much everywhere. Overall, a great experience from start to finish. Friendly staff, thorough care, and a clinic that genuinely felt focused on patients first and eyewear sales second. I'd happily come back. read more

Pennsylvania Optometrics - Optometrists Near Me - Philadelphia, Pennsylvania

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I've been here 3 times since moving to philly and each time has been great. They don't have EMRs so it's funny watching them sift through little folders to find your chart, but everyone is exceptionally nice- starting with the very patient and friendly receptionist. Dr. Pervaiz takes her time with you during her exam and puts you at ease. What I really appreciated during my most recent exam was that we thought my prescription changed in one of my eyes so she increased the lens strength while testing my eyes. Then, she went back to double check my old prescription before deciding on increasing it. It's a good thing she cross checked because my old prescription was actually correct. They have a lot of options for glasses and work well with VSP (my vision plan). I would recommend this office to anyone looking for new glasses, contacts or an eye exam! read more

The lenses salesperson told me they only had Hoya lenses, and write a price down for me on a piece of paper after seeing the brand of my frames (probably a well considered price given how expensive my frames are). Then, I want to see if there is a price chart for me to compare different options they have. And he literally left me in the lobby sitting there for 20 minutes alone. I finally agreed the price. When I got the lenses, the lenses' cloths are from another brand (not Hoya). Then, I guess it is reasonable to ask them to provide a proof that my lenses are from Hoya but not other random brand. Then all of the front desk persons and the salesperson became extremely defensive and want to make me feel like my request is not reasonable. Also, I see on Hoya's official website that there are two ways to verify, but either way they cannot verify the lenses. https://www.hoyavision.com/en-hk/my-focus-is/for-spectacle-wearers/product_verification/ Then the salesperson sent me out of the office and ask me to come a week later for the main doctor. I will see how they are going to show me what I purchased is what I actually got. Be really careful about this office. read more

I've gone to Dr. Pervaiz for years. She offers top-tier optometric care. She does not run the sort of practice that rushes patients through a few computer tests and out to buy glasses - she takes time to understand concerns and to properly diagnose and treat problems. Her eye health exam is second-to-none. Her staff isn't pushy, and her prices are good. How do I know? I'm an optometrist, and she's MY eye doctor. If you want to go where eye doctors go to get THEIR eyes checked and their prescriptions made right, this is the place. read more

I have a been a patient of Dr. Pervaiz for many years now and I recommend her practice to ANYONE who mentions that they need their eye sight checked or require new glasses/contacts. And let me be clear, Dr. Pervaiz is not your typical eye doctor. I've never experienced the kind of care that she provides. Always spending time at the start of the appointment to go over my overall health and medications to ensure that she's aware of anything that might also affect the eyes. A truly holistic experience. I can't recommend her practice enough. read more

Dr. Pervaiz is really nice. Though my overall experience with this place is not pleasant and I will not come back. The front desk ladies are so incompetent and slow in whatever they do. The first time I called to make an appointment I specifically asked how long it would take to finish the appointment, she told me 30 minutes to an hour. I then arranged a meeting 1.5 hours after the start of my appointment just so that I have ample time to walk back. Now the whole appointment took 2.5 hours! And it was them making excuses like the printer was slow, etc. I am not the nit-picky type of person usually, so I understand that there are circumstances that are unforeseen, and I forgive them for the first time. Now, the glasses are said to be ready in 7 days, but it wasn't. I called two weeks from the appointment date asking where my glasses are. The front desk lady said "I was about to call you". Okay. Then I came to pick them up, they made me wait for 20 minutes. While I was waiting, Dr. Pervaiz came out several times and saw me not attended to and started asking the front desk ladies if I was being helped, only then they started giving me my glasses. The thing that really pissed me off is I specifically said I need my prescriptions together with my glasses, and they did not prepare them. After I got the glasses, I asked where my prescriptions were, they said they forgot to get them ready! Then it took them another 15 minutes to get them ready. Everyone's time is valuable. I am paying a great deal of money for the glasses and service at the place but did not get the quality of service I was expecting. Needlessly to say this place is super expensive for students. I don't understand why Penn SHS recommends students here. You will be paying an overpriced amount for poor service. Don't come here. read more

I love coming here to see the Doc. The staff is all very courteous and knowledgeable. John is always the best person to ask when looking for new glasses. It sounds odd, but looking forward to my appointment next year. read more

I really hated my service here at pennsylvania optometric and will not be returning next year. The front desk lady Denise has the biggest attitude and will take everything you say to offense. She will be very defensive and treat you like a child. I've called the front desk about a billing issue about 5 times. She will say that she will call back but never does. When you ask for the billing department she will refuse to transfer you. The doctors is okay. She is a nice person and she seems to be a good doctor but I was thrown off that she insisted that my prescription was final. She only told me this when I was paying for the visit and did not mention this when we were in the exam room. Avoid if you can read more

I haven't been to an optometrist's office for several years because I couldn't stand the process. This office restored my faith! A super helpful and friendly staff that is knowledgeable. They work with you every step of the way. Even when my glasses were a little loose, they helped me again at no extra cost. I'll definitely be back. read more

Pennsylvania Optometrics - The front door of Pennsylvania Optometrics - Optometrists Near Me - Philadelphia, Pennsylvania

My in-network providers for Aetna switched this year and I had to switch my vision center from Modern Eye to Penn Opto. I have to say, I'm so glad I made that switch! Dr. Pervaiz was much more thorough with my examination and laid out all my options regarding daily disposable contacts and choosing new glasses. Penn Opto also had a larger selection of eyeglasses at much more affordable prices than Modern Eye. The staff was also incredibly friendly and considerate during my visit. My only complaint is that when I was waiting for my frame measurements and options (e.g. pupillary distance measurements, lens thinning, etc), I was nearly forgotten about. I was told to wait as the assistant was busy with someone else, and when he was finished, he ended up leaving and telling the receptionist to call him if he was needed even though I was sitting right in front of her. Fortunately there was another receptionist who reminded her that I was still waiting. There was no issue with my insurance to pay for the exam and frames but I would advise to double check what your insurance accepts and how it pays for your frames/contact lenses. I had a great experience at Penn Optometrics! Definitely happy with their overall service and would love to come back! read more

Five stars for the eye exam, one star for the frame salesman. The young woman at the counter was very friendly and personable. She did great job at the preliminary exam. I then saw Dr. Pervaiz, who was extremely professional, friendly, and had a sense of humor. She did an excellent job of explaining everything she was doing, and was obviously knowledgeable and clearly communicated ever step of the process. Five stars, no question. Then things went downhill. The first thing out of the salesman's mouth was that they didn't accept my insurance, but I could use the $125 reimbursement. He was nice enough to double check to see if I had another type of insurance that my employer used to carry, but no luck. When he came back, he had me at $175 before I knew what happened. Then I had to buy frames... He pointed out the mens frames, told me I was at least $175 if I wanted non-reflective lenses, or $99 without. Frames were going to be on top of that amount. I'm not super picky, but for my first pair of glasses I wanted something decent. I couldn't find anything under $125, so at this point I was looking at $300 with a $125 reimbursement that I had to deal with... When he noticed my frustration with the escalating costs, he walked away. When I went over and told him I needed to get back to work and would return at a later date, he couldn't have to cared less. Needless to say, I left quite frustrated with the whole experience (starting out so positive, and ending so poorly [and w/o glasses!]). The next day I made a few phone calls and found For Eyes. They immediately told me my insurance options, and accommodated me right before closing. I found a good pair of frames, got the non-reflective lenses, and paid $12 out of pocket. 'Nuf said... read more

Being the tool that I am, somehow I managed to break BOTH pairs of my glasses on the bridge of the nose. Both in one week. How does that even happen? When Gorilla Glue failed, I figured I'd go back to where I got them and see if maybe they could help me out. The first pair: they made a phone call and found a pair of my frames still in stock. These are frames that I originally acquired in 2005. I'll have my lenses in them and back tomorrow. The second pair: they were acquired in 2003 so couldn't be found anymore. However, they found a similarly shaped pair, popped my lenses right in, and I was on my way. Great service, and they didn't even laugh at me when I produced a baggie containing four broken glasses parts. read more

There is an extremely thorough doctor at this POVC location - Dr. Zeest Pervais. I chose this particular vision center, not because of testimonials or recommendations, but because of its proximity to my office. Lucky I did that! I was more than a little pleased by what she did for me - I had been having a lot of trouble with my disposable contacts and really wanted to go back to an old brand. She talked about every option and all the new contacts on the market and why I should probably try something new. Plus, she forced me to set up another appointment to take some sort of test... I feel like this is the only follow-up care that has ever been offered to me from an eye doctor. A couple of comments on the rest of the staff, etc, at this center: I waited a very long time (due, undoubtedly, to how long Pervais spends with each patient), the rest of the staff seemed a little bit jumbled and at times unfriendly, and the shop is a little cramped with a smallish selection of frames. read more

I have nothing but positive things to say about Dr. Pervaiz, Pennsylvania Optometrics and her wonderful office staff, as well as the optician, John. I ended up going to Pennsylvania Optometrics by chance -- I was actually scheduled for a different optometrist when I first moved to Philadelphia, who couldn't see me for THREE MONTHS, canceled me at the last minute and tried to re-schedule me for three months later... I ended up at Pennsylvania Optometrics due to proximity and I am SO happy I did. They got me an appointment ASAP (I was running out of contacts due to my delay from the other place). Dr. Pervaiz is so wonderful - she takes all the necessary time to get your prescription perfect, counsel you on appropriate eye care, and discusses the pros and cons of different glasses/contacts with you at length. She is incredibly knowledgeable and knows the evidence behind the best standard of care and delivers!! Her office staff is wonderfully helpful. They always call to confirm appointments, and work to find you an appointment that works. They give you EOBs for FSA/HSA reimbursement at point of service. I am a medical resident, so my schedule is a nightmare and they always manage to get me in/seen. I have a difficult prescription to match with glasses, and the staff/optician met with me multiple times to get the perfect glasses and I LOVE them. If your frames don't come in correctly/fit you correctly, they make sure to address the problem immediately. read more

Great quality care. Dr. Pervaiz is very attentive and cares about her patients. All the staff here are friendly and willing to make sure you have the care you deserve. read more

This place is a great option in Center City for eye exams and for purchasing contacts and frames. The Doctor is wonderful! Very thorough and informative. She is very professional and super friendly as well. I felt that she took her time with me and listened to any concerns or questions I had so she could answer them fully and make sure I understood everything. The rest of the staff is also very friendly! Great service, I will most certainly come back for my next eye exam! read more

Dr. Pervais is just amazing. Competent, caring, and really works with her patients. The staff is super friendly and tries to be helpful as well, particularly with our odd insurance plan. I recommend this practice highly. You will not be disappointed. read more

I have had an extremely positive experience with Pennsylvania Optometrics and Dr. Pervaiz. The staff is kind, helpful, and always moves my appointment along quickly. And Dr. Pervaiz does a great job of offering advice without trying to sell me on products I didn't want or need. Highly recommend this place! read more

Dr. Pervaiz is excellent. She's smart, thorough, and friendly, and I always enjoy visiting the office.

Driving at night was starting to get tough for me, so I figured it was time for my first Optometry visit. Dr Pervaiz and her knowledgeable/friendly staff did an incredible job walking me through my first appointment and getting me all set up. I'm so glad I chose this office and I will definitely be back. read more

A few months ago, I needed to find a new optometrist in Philly. I chose Pennsylvania Optometrics because of the convenient location and positive reviews of Dr. Pervaiz. The experience at this practice far exceeded my expectations! Dr. Pervaiz was able to work with my schedule, and she and the front desk staff were very flexible and helpful. They answered my insurance questions with patience. The front desk staff went above and beyond to make sure I got my contacts in a timely manner after my appointment. Ms. Denise especially was so caring and persistent (when I didn't pick up my contacts for a few weeks... oops). Overall, Dr. P and her team are communicative and personal. I felt welcomed into Pennsylvania Optometrics. As long as I live in Philly, I will recommend Dr. Pervaiz to anyone in my network. read more

Dr. Pervaiz is an incredible optometrist. I have had struggles finding a pair of contacts that comfortably fit me and gave me clear vision for a very long time. Dr. Pervaiz was very patient and worked with me for weeks to find me the perfect fit. I have been seeing Dr. Pervaiz for over a year now and would not go anywhere else. You can tell she truly cares about her patients. read more

I love this place and the nice people who run it. Dr. Pervaiz was pleasant, efficient, and thorough with my exam. The lovely ladies at the front desk contacted my previous optician for additional information. John was amazing - I felt that he cared about his work and my glasses. My trifocals didn't feel right, so he did lots of research, figured out the problem and made sure I was happy with my glasses. Three attempts and no extra charge! Highly recommended. read more

I've been seeing Dr. Pervaiz for years and she is kind and knowledgeable but ultimately, I can't handle the incompetence and rudeness of the front office staff. With the exception of 1 or 2 people, the other staff can be really rude, pushy, disdainful and impatient. Denise at the front desk had always been nice to me before but apparently me coming at 1:30pm today while she was eating lunch really set her off. After acting like she'd never met me before and like she hadn't told me to come in "any time today," she sent me off to wait (like I was a bad child) for someone to deal with me. As another staff member adjusted my new frames, Denise yelled at me from across the room. She then literally yelled at me to "COME OVER HERE!" so she could deal with me at the counter and demanded I answer multiple questions about payment and pay immediately while not being able to read what she was pointing at. I asked her to give me a second as I came closer (I had been talking to the person adjusting my frames and suddenly I was being yelled at and I couldn't see what she meant because my glasses were being adjusted!) It was extremely off putting and I asked her to watch her tone. She never apologized and actually shoved my papers over to the person adjusting my frames and indicated she no longer wanted to deal with me which I was grateful for as I will never be coming back to this place again except to pick up my last set of contact lenses. I will also stop referring customers to this business. In previous visits, the 2 brothers who adjust the frames were also unfriendly and seemed highly demanding about what kind of customers they did and didn't want to deal with. The front office staff also often talked crap about customers who called with questions or other customers who had come in and left--I know I was not an exception to this rule. It's unfortunate that Dr. Pervaiz does such good work but her staff are sinking her--they seem more miserable than ever having to be stuck working with each other. It's a really uncomfortable dynamic and in the past I just tried to ignore it but it was really upsetting to get treated like this after giving them my business for so many years and recommending them to friends. read more

Excellent polite and professional servicing. Large enough selection of lenses. Dr. Pervaiz is fantastic.

Dr. Pervaiz is great, as is the front desk staff! I'm glad I chose Pennsylvania Optometrics as my preferred vision center upon moving to Philadelphia. They always send me away with plenty of free samples! read more

Great doctor. Very thorough and helpful. The filing/admin system is inefficient, using lots of scraps of paper which can delay collecting contacts, etc. but the doctor is fantastic. read more

Hands down to the best Optometrics! Prices can be steep, but it's well worth the money-kind front desk lady, great doctor, and highly professional frame/lens salesmen! Small but nice selection of frames, and attention-to-detail services! Highly recommended! read more

I don't usually write reviews but I think this experience was so absurd i thought i should write something. First off i have been here twice. Dr Parvaiz is really good. However, the front desk people were strange. I had some question regarding the charges after taking my insurance into account. The front desk lady couldn't explain and then I went to talk to the doctor. I started to talk with her when the front desk person actually asked me to keep shush as if I was a 2 year old. They hurriedly took me to this other room where the doctor spoke to me about the charges. I would understand if i was screaming etc but I wasn't and i don't think it is nice to shush a customer who is in the middle of a conversation. read more

Dr. Pervaiz was friendly during the examination and quick to answer my various questions. As well, the ladies at the front were incredibly patient as I indecisively tried on frames after frames before helping me find a pair that I absolutely love. The experience was quick and painless, and my glasses arrived much sooner than expected. read more

I chose to seek out Dr. Pervaiz because I'm new to Philly and read some positive reviews of her practice online. It turns out, they were spot on! Dr. Pervaiz proved to be extremely pleasant, patient, and informative. The care, attention, and information I received at Pennsylvania Optometrics exceeded that of any other optometrist and eye glass center combo I've been to in the past. On the frames side, Jerry does excellent work in finding the style and look you're going for. They don't have a huge selection, but it's solid, and Jerry goes the extra mile to find or order what works for you. read more

I've never needed glasses in my life until now and this is the perfect place to go if you need them. I advise everyone to go here because, it has a family atmosphere and and they welcome you with open arms from making your to getting checked in as well as being seen in a timely manner. And when selecting my I needed to do nothing because Mr. John Kernaghan aka (my uncle John lol) helped me select the best glasses for me which were at an amazing price and fit for my face, also within my budget and I barely had to say a word. He and they made me feel like I was family and I appreciate them so much so if you need glasses I would recommend you attend here and ask for uncle John and enjoy the amazing experience. Impressed to say the least read more

Doctor was very thorough and explaind things and answered questions. I did wait for quite a while to get seen, but as the other person said, it's probably because the doctor takes a long time with each person. If you ask me, I probably would not come back to this place -- simply because the lady at the front desk had terrible manners and seemed immature - a passive aggressive person. I am surprised that she has a job in this economy. read more

didn't have to deal with the doctor, so I"ll leave him out of this. I looked at frames for nearly a half hour before I realized nobody was going to ask if I needed help. I asked the male if he could help me find some frames - he asked me what I was looking for. "frames and lenses". He said he knew that, but what kind? I said I didn't know, but wanted to get an idea of how much I would be spending to get a pair of reasonable rounder frames with lenses. Completely uninterested, he sighed and looked around - held up a pair of frames across the room and said "like this?" - I was thinking I'd see a catalog or something, as the selection is very small. I was nearly an hour into my adventure there, and I'd had enough - I left. He looked up, rolled his eyes and went back to yakking with the female up front.. Man, LensCrafters is looking pretty good right now! 0 stars if I could... read more

This place is AWESOME!!! They are very accommodating and are all very nice. I would def recommend going here.

Dr. Pervaiz is incredibly personable and good at her job. As others say, she is very thorough with the exam and makes sure everything is as it should be. She even helped me decipher what my insurance would pay for and what it wouldn't. It was easy to get in quickly, I had an appointment a week from when I called. This place made the process easy! read more

Showed up on time for my appointment, was made to wait for over an hour. When I attempted to discuss the situation with the optometrist, she was quite flippant and made told me quite bluntly that my opinion of their customer service didn't matter to her. I'll never go back there again. read more