I highly recommend going to Morgan Crabtree in Zone 3 for your services. I've had two different services with her so far a facial and a lash lift and tint and both were excellent. She makes sure you're comfortable throughout the entire process. I've had lash lifts and tints done twice before at other med spas where my eyes burned both times, but I experienced no irritation at all with Morgan. The results are also the best I've ever had. I've already scheduled a brow lamination and tint with her next and can't wait to get it done. read more

I have had multiple bad experiences at this school. I've been going to beauty schools all my life for haircuts and colors without incident. But this place is a nightmare! The students are rude, easily offended and unwilling to admit when they make a mistake. The staff unfortunately backs them! I made a request of one young lady and she ignored me. Just flat out didn't respond. When I said "please respond when I speak to you" she just walked away. Then the instructor came back and said "I'll be finishing your service today. You offended our student." So much enabling it's just horrifying! I've never had such bad experiences in any hair service place in my life! Another time they turned my hair from Auburn to Black without apologizing. They blamed it on my hair. So unprofessional! And when I said it was black they argued with me. Apparently it's more important to be right than to be polite to your client there. Stay away and save yourself the trouble! read more

Penrose Academy Salon - Started with Auburn hair just wanting a color refresh. Ended up with black hair. - Hair Salons Near Me - Scottsdale, Arizona

I've been to Penrose Academy Salon several times for facials, chemical peels, and dermaplaning and I'm always happy with my results. Even though it's a school and the aestheticians are students, the services feel thorough and professional -- plus everything is very reasonably priced. I also appreciate that instructors closely supervise treatments to make sure products and settings are safe for your skin type. It gives me peace of mind. Only tip: parking can be tight, so arrive a little early. Overall, such a great spot for affordable skincare! read more

Penrose Academy Salon - Hair Salons Near Me - Scottsdale, Arizona

I've had multiple facials here and they were great! Very nice students and enjoyable experience

Great students, great prices, easy to book! The best part is they have night classes so you can book later in the evening. Though if you're looking to relax in a quiet place, it might not be for you. Separated by only curtains during facials, you can hear it all. Still very enjoyable nonetheless! read more

Penrose Academy Salon - Getting ready for facials! - Hair Salons Near Me - Scottsdale, Arizona

I went in for a laser service and Tyler was amazing!! She not only explained the procedure and what to expect, she also made me feel extremely comfortable. I highly recommend asking for Tyler. A true professional. Thank you! read more

Penrose Academy Salon - Fractional ablation for skin tightening. - Hair Salons Near Me - Scottsdale, Arizona

Great hair service, however strong warning against financial interactions with the front desk/store.. as the clerk fraudulently cloned/stole my credit card number. I spoke with the director of operations and was given a prompt response- of indignant denial without having reviewed any of the information. I can only hope others do not experience the same level of "service" that I did. Generally, when managing employees, your first response would be "I will look into this- and IF we find any wrongdoing, we will rectify the situation and take appropriate measures" - instead she completely denied & gave me a weak platitude devoid of any warmth or sincerity. Ongoing investigation by Chase Bank & the 3 establishments who were defrauded (Dutch Bros $50, 5 Guys $115, Whataburger $56) are also seeking restitution. Fortunately, camera recordings are present at all points of sale. read more

I had an excellent experience at the Penrose Academy during my facial. I highly recommend going to Cindy B Esti-nights! Cindy B Esti- nights was extremely thorough and explained every step of the process, which made me feel very comfortable and relaxed. The facial was so relaxing that I actually fell asleep! I will definitely be returning and requesting Cindy B Wsti-nights again! read more

Logistics. In Scottsdale, northwest corner of N Scottsdale and E Joan De Arc, in a business park. Vibe. Small waiting area because you need an appointment vs walking in and hoping for an opening. Top 40 music. Offerings. Full service hair salon, spa, and medical spa. Went for the back treatment and facial. Products are of quality. I feel amazing, relaxed, and refreshed every time I have been here. Glad to have found this place on Yelp. Book online for your appointments. Specials run monthly. Hospitality. I heart Penrose. This academy is like the special forces training for spa services. These are highly professional staff and students. Of Note. Come early to find parking. Loos clean and stocked. read more

Im soooo in love with my hair!! I asked Karissa to do a pink halo on me and she was just as excited as I was to get it done! I haven't been to an actual salon in over 11 years so I was a bit nervous but she did such an amazing job!! please if you love fun hair colors def book w her!! read more

Penrose Academy Salon - Hair Salons Near Me - Scottsdale, Arizona

I recently treated myself and booked eyelash and eyebrow tinting along with a microdermabrasion treatment at Penrose with Cindy B--and I'm so glad I did! From the moment I walked in, the atmosphere was calm, clean, and welcoming. The staff was friendly and professional, and they took the time to explain each service before getting started, which made me feel really comfortable. The eyelash and eyebrow tint turned out amazing--natural but noticeably enhanced. It made such a difference in framing my face, and I love not having to reach for mascara or brow products every day now. The microdermabrasion was just as impressive. My skin felt incredibly smooth and refreshed immediately after, and I noticed a brighter, more even tone over the next few days. The esthetician was gentle but thorough, and she checked in often to make sure I was comfortable. Overall, it was a relaxing and results-driven experience. I left feeling refreshed, confident, and already planning my next visit. Highly recommend for anyone looking to elevate their skincare routine with a little self-care! Thank you again Cindy B - Esthetician Nights read more

I'd like to take a moment to recommend Penrose Academy and give a huge thank you and Kudos to an amazing young lady, Claire... I received a facial with a Dermaplane, as well as a back facial, which we're truly amazing. Claire, She was able to effectively communicate and explain techniques and address any concerns i may have had. Her ability to adjust pressure to my preference. The heat of light, towels on my back was amazing. Her professionalism, including her demeanor and communication, she was able to effectively communicate effectively and explain her techniques. She'll be graduating soon, and couldn't be more thankful for her service, and can't wait for my next appointment before she moves forward on her next journey. Thank you Claire!! Penrose location: 13402 N SCOTTSDALE RD. STE B-160 Scottsdale , Az 85254 read more

Poor instructors. Poor ethics. Wasn't like this 10 years ago. Had spent a fortune in highlights over the years. Went in to have the yellow tone made more platinum. Came out a full brunette. When I asked the instructor what happened, she said it was my fault. It looked good when I went in. They teach their students how to tell their patrons to go to a real salon. With real hairdressers. Isn't that what you're trying to turn these students into real hairdressers? read more

I had an amazing experience here. My hair turned out amazing I loved it! It was my first time doing anything to my hair and I am so glad I did. Thank you so much MJ you did amazing!! read more

Penrose Academy Salon - I'm so glad I came my hair turned out amazing thank you so much MJ !! - Hair Salons Near Me - Scottsdale, Arizona

Just got a cut here a few days ago and am for sure going to come back once I need some toner in my hair! I had Amanda and she's graduating soon but she did a great job with my hair. Service takes a tad longer than your typical service as they are students but not anything too crazy. They also were having a deal so I only paid $15 for my hair cut. Such great prices!!! Everyone was extremely friendly and welcoming and really listened to what I wanted! read more

Phenomenal experience. Steffi from esthetics zone 2 performed a Diamond Glow with dermaplane and my skin feels amazing. She took the time to explain the service as well as the benefits and went above and beyond. While my mask was on, she massaged my neck, shoulders and arms (which in my experience with facials, the aesthetician leaves the room when a mask is on-I loved the extra pampering she gIves). I highly recommend Steffi as she cares about her work and her client's satisfaction. read more

Obsessed with my brows!! My tint + lamination turned out so good. They look full and natural thanks to Morgan Crabtree 10/10!

I got a facial by Morgan (zone 3) and it was great! she takes great care of your skin, is personable, and knowledgable. would recommend

I had gotten a facial done with Morgan Crabtree in Zone 3 and it was such a relaxing experience. She was very informative and made sure I was comfortable the whole time. read more

Taylor in zone 3 nights is THE BEST. Hands down. She's so welcoming and informative and truly does what's best for your skin. She always goes the extra step in making sure you feel comfortable and leaving with glowing skin. I've been to many facials/ estheticians, but she is one I will definitely be returning to! She's so kind and amazing.. Can't wait for my next appointment with her as I prep my skin for my wedding!! read more

I came to Penrose Academy Salon for a chemical peel by Morgan Crabtree in zone 3 and had the best experience ever! She was very informative about the whole process and recommended great products to keep my skin glowing. I plan to book with her again! read more

Morgan Crabtree did a wonderful job on my facial. She was very kind and gave great skincare recommendations! 10/10

So happy with my facial results by Taylor in zone 3!! She is seriously amazing at what she does! My skin was glowing for days after the most relaxing facial. I also got a lash lift and tint and looked like mascara for weeks!! Taylor is truly passionate and so good at her work! Book with her, you won't regret it! read more

This was easily one of the best facials I've had at Penrose Academy. Morgan's technique is gentle yet effective, and I left the clinic glowing. The attention to detail during the massage portion was a highlight. If you're looking for a student who is ready for the professional world, go see Morgan Crabtree in zone 3! read more

I went to Penrose Academy Salon for a chemical peel from Morgan Crabtree, and my whole experience was fantastic. Morgan was very professional and friendly, and she explained each step that she was taking. She was sure I was comfortable during the service and went over my aftercare instructions thoroughly. I highly recommend seeing her!! I think she is going to have a fantastic career as an esthetician! read more

MJ was Amazing! I'm so happy with my new hair color! The location is perfect & everyone was so chill & nice.

I got a facial + dermaplane + eyebrow tweeze by brookie and omg she is the sweetest girl ever. my skin is literally glowing now and i feel so much better! i totally recommend her :) read more

Oh my goodness! Terrible Student Salon. I thought I had lowered my expectations enough. I went in for color and cut. Arrived at 9:25 for a 9:30 appointment. 40 min later they told me the original student was doing something else so they found a new student Jane and said they would comp the hair trim. After the nightmare of a day I FINALLY left the salon at 4:50pm!! That's 7 1/2 hours. Yes you read that right! Seven and a half hours. The student clearly had not had enough practice on dummies before taking people and the other student who later started assisting her was enjoying being chatty about everything but my hair and not paying attention! I have color spots all through my hair. It's not even the color I asked for. They should have paid me for sitting in their chair that long! ALL DAY!! I had to cancel a Dr appt that afternoon because I still had foils in my hair. And then they ran out of time before closing so no free haircut. OMG never ever again!! Horrible! No I'm not going back to allow them to fix it. Now I have to tell my hair guy what I did and have him fix it. read more

Brooklyn and Katy at Penrose are some of the most talented hair stylists I know. Very professional and intimate consultation, smooth application process, and ecstatic vibes all around. Love my new red hair!!! read more

got a facial from morgan and it was amazing! such a soft touch and you can tell she's very passionate about what she does. definitely will be back! read more

I absolutely recommend Penrose. It's always great to be able to give back to the community and help to train individuals as well as get really good service for a fraction of the price. My only complaint about Penrose is that the parking is absolutely atrocious. Like beyond atrocious. It's so bad that they warn you about it and then you're pretty much left to your own devices to find parking. If you're five minutes late and getting a Med Spa treatment, they'll just move onto to the next client. This is all disclosed, but I'm here to tell you the parking is worse than I could've ever imagined. So leave plenty of time. read more

I've come here for several years and have recommended it to friends as well who have also enjoyed their experience. I've gotten many facials here and will continue to come any time I can. They work hard and are all professionals! Clean and wonderful pricing. read more

Mj did an amazing job on my daughter! She was so charismatic and made her felt comfortable and safe. She came in asking for blonde highlights and Mj did amazing! Being a single dad is a hard job especially not knowing what to ask for at a hair salon but i just let my daughter ask and she got everything she asked for! read more

Had amazing services with Nohemi & Janey yesterday. Excellent customer service, always checking on me to make sure the wax wasn't too hot & that I was in a comfortable position. Looking forward to my next appointment. read more

I got a facial with derma-planing and lash and brow tint. The facial and derma-planing were lovely. The brow tint was a little dark for my coloring. It took longer than a facial at a regular salon, but that is not surprising since these are students and the supplies they use are not close by. You certainly can't beat the price. I would definitely recommend facials at Penrose Academy. read more

I took myself, daughter and friend here for facials. Joanne took care of me and did an amazing job! Both girls had a fantastic experience with their estheticians as well. Great place! read more

I got a facial by Lauren Rapier and my skin has never felt better after. It was so glowy, and she picked the perfect products that would benefit me most with my lifestyle. She was so nice and friendly the entire time. I will definitely be coming back!!! read more

I had a facial with Blake T. Great experience! She was friendly and knowledgeable. She recommended sunscreen and a great face wash that I now can say is my favorite! Thx Blake!! read more

Penrose Academy Salon - Skin Medica ~ Facial Cleanser & Tinted SPF - Hair Salons Near Me - Scottsdale, Arizona

i went back & the girl who serviced me was so so kind, i can't remember her name but she made my hair look stunning and was so attentive! thanks penrose!!! yay!!! read more

I got my eyebrows and lashes tinted by Madi and I love them so much!! I also got waxed and I was so scared it would hurt, but Madi was so gentle and it didn't hurt at all! Best experience I've ever had and Madi was so nice. Definitely coming back to see her again. read more