Great atmosphere, super awesome sandwich makers. Great service. Love to bring the kids here when we are downtown

First time trying this restaurant for the price not bad just wish more came when spend $20 plus dollars. So I ordered the rice bowl with steak and sausage. I wanted shrimp but was told they didn't have any. I went through drive thru and they gave me recommendations. So I got the rice bowl with steak and sausage with all the veggies and sauce. Tasty and yummy. Definitely come back again. Nice pepper taste. The service is great and very informative. Didn't get to go inside cause of the rain and all. read more

Pepper Jax started in Omaha and has spread into a 5-state area. It is still headquartered here and I like that. I came to Pepper Jax in the Old Market to see if it's a more affordable spot than other places to eat here. And...with my bill coming to $15 for an entree and tip, it's not, really. But it is faster than other places and is convenient. I got a rice bowl with sausage and all the grilled vegetables, including jalapeño and banana peppers. She asked me if I wanted something (I forget what they called it but it is the juice from the pepper jars). Yes please! I don't like cold toppings on hot rice bowls (lettuce? No thanks). But I did get more jalapeños and banana peppers put on there. "You like it spicy." She said; she made sure things were the way I liked them. I appreciate that. There were not a lot of customers dining in (zero actually, although there were some people getting food to go). It is a large space there, and dimly-lit. It did not seem appealing in the winter evening, though it is probably nice on a sunny day. So I took mine back to my apartment. It is a big meal. I did have enough left over for breakfast and lunch, so that made it a better value. read more

PepperJax Grill - Restaurant entrance - American Near Me - Omaha, Nebraska

I have not yet experienced any issue with the customer service here. The food always cooked fresh, on this particular day my Philly was a little dry could have used extra sauce but still delicious. Normally the location lobby is clean if you want to sit inside and eat. read more

PepperJax Grill - Pepper Jax Grill - American Near Me - Omaha, Nebraska

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The cheesesteak was good but the level was not Philly worthy. The service was quick and the vibe was nice. In a pinch it was good but hard to compare to Philly level. read more

Best nachos I've had in a while. Most places when you go to pick up nachos, they're soggy. Not PepperJax, they have separate bags they put the chips in. I loved the open-style kitchen, you can see them make your food at the one I went to. read more

The women behind the counter were very nice and helpful. But the establishment was dirty and smelled funny. I've noticed a few other pepper jacks like this one. I couldn't order. I had to leave. read more

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Great service and great food! I ordered the philly cheese sandwiches and I was not disappointed .. I watched them make my sandwich, so you know it was served fresh and hot!!! read more

PepperJax Grill - American Near Me - Omaha, Nebraska

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Super yummy, they make it right in front of you. Lots of veggie add-ins, and SHRIMP!! Not many pescatarian (vegetarian) options in the Great Plains. Good find!! read more

Good enough food and good service. I have to admit, though, PepperJax phillies and fries do tend to taste a lot better after a night on the town in the Old Market area ;) read more

PepperJax Grill - So messy, but so good! - American Near Me - Omaha, Nebraska

Would love to eat here again. I would order more now that I know the food is good. The people were nice and understanding. There were no other customers while we were there and the atmosphere was nice. Felt like a private restaurant. Bathrooms were also clean and nice. read more

Food was cold and made sloppy. The cheese wasn't even melted. Only getting the second star because of the side of ranch that they didn't have to make read more

PepperJax is hoppin' on late Friday and Saturday nights, especially with the college students getting their late night drunk food fix! Quite honestly, it's a tad bit expensive for what you get, but I love myself a philly cheesesteak, so it was worth it. Nothing too fancy, just a normal cheesesteak with all the fixings: bell peppers, cheese, mushrooms, and banana peppers. PepperJax is a great place for a quick meal! read more

I was honestly astonished at how great my sub ended up being after walking in. I didn't know what I was getting into upon seeing the ordering station when I first arrived - as it seemed a bit grungy. However, what came out of that were some great service staff and an even better sub sandwich. Kudos to PepperJax! I knocked them down a star because it was crazy expensive compared to other sub sandwich shops. read more

PepperJax Grill - Chicken Sub and fries - American Near Me - Omaha, Nebraska

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The steak rice bowl is to die for. The bowl is definitely the perfect size for lunch or dinner. I always have a little bit left over for a small snack later on. They have tons of topping options that are amazing!! Definitely will be coming back again soon for more. read more

PepperJax Grill - Steak Rice Bowl - American Near Me - Omaha, Nebraska

This a good place to stop for lunch when your in downtown old market. Everything is fresh and they cook it right there in front of you. read more

PepperJax Grill - American Near Me - Omaha, Nebraska

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Wow. These Philly's are to die for...especially late night after downing a few sodas. Careful though; these Philly's are known to be super hot, but they're so delicious, you can't stop yourself from burning the s*** out of your mouth. So worth it though. Don't be afraid to fireball your Philly, it'll get you sweatin' read more

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We ordered 2 large fries and 2 Phillies. both subs came out wrong and the portions for the fries were way under. read more

PepperJax Grill - American Near Me - Omaha, Nebraska

Not sure if anyone would agree with me but according with the store manager, photo below, is what a large fries looks like. I came in to this location with very little time before work. I wanted and ordered a shredded pork burrito, with large fries. The manager was there and also got me the "large fries". My order was wrong and the fries look like a small portion. I know thats not lrge bc i have gone to the 72nd and Pacific location this is not large, in fact looks like small or less than. I called it in once i arrived at work as i had a little bit of time to eat - turns out i instead got barely any fries and my burrito was beef not shredded pork... I am very disappointed at this location, this isnt the first time my orders are messed up but its food, i didnt maje a big deal until now. I paid about $12.26 for the wrong order and barely any fries read more

PepperJax Grill - "Large fries" - American Near Me - Omaha, Nebraska

Quick casual with a focus on service. I wish there was more to it, but really it's a great concept. When I ask for a veggie philly, they ask if I would like the grill cleaned and I reply "yes". they kind of make a big deal by shouting "Cleaning Grill!" and they then proceed to clean the entire surface of the grill, change utensils, new gloves and start my food. It's like they are preparing to birth my sandwich and they do it every time and with a smile. It isn't that hard to cook mushrooms and peppers, melt some cheese on them and put it in a bun. I enjoy this slightly overpriced sandwich quite a bit. The best part? No capers! read more

For a quick meal this place is perfect. The staff is super friendly and the food is made to order so it's fresh and hot. The last two nights we've had a cheese-steak, burrito, and loaded nachos. All have been very good. The meat used in cheese steaks can sometimes be tough and gristly. The meat here was neither of these. Veggies were fresh and the rolls were soft and fresh. If you are looking for a quick meal in Omaha, give this place a try. read more

PepperJax Grill - Nice, clean dining area! - American Near Me - Omaha, Nebraska

Kids wanted a Philly sandwich and this ice didn't disappoint. So good. Large sandwiches. Delicious fries. Quick service. We'd definitely eat here again. read more

The floors looked liked they need to be mopped but the rest of the restaurant seemed to be clean. The food was good and the service was alright. It did seem like the workers had no clue what they were doing but everything worked out in the end. read more

I'll start with this... Ooooooooooohweeeeeeeeeeee!!! Now that that's out of the way, my review. The bread, soft and sturdy. Holds up to whatever condiments placed on the sandwich. Next, the cheese. A Swiss/American mix; salty and a bit sweet. Melted to perfection, binding the bread with the main attraction. The steak! Hot, savory and plentiful. Whether it stayed on the sandwich or fell off, it was so jam good!! All components together made for a delicious meal! In closing, they will get more of my business and I'll get more of that meaty, cheesy goodness!! read more

Here is what I know for certain... 1. I hadn't eaten for 4-6 hours prior and felt fine. 2. I ate at this pepperbox 3. Before I could even finish my meal here, I had to visit the restroom and became VIOLENTLY ILL and continued to be violently sick upon my 5 block walk home. 4. The person I went here with shortly after had the same thing happen. 5 I will NEVER eat here again NO matter what, even though I live close and the food seems like it would be good. NOTHING is worth food poisoning. AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FOOD POISONING!!!!!!!!!!!!!!!!!!!!!!!! read more

Door Dash delivery tonight (4/10/2020), between 7 & 7:30 pm. It took over 15 minutes to get my order. Only one cook and a lady manning the register, phone and Door Dash orders. She exclaimed that 8 Door Dash orders came in a row, and they'd probably run out of food. A lady came in to pick up her order. The cook pointed to it, but the lady at the register was too frantic and dismissed it. After 5-8 minutes the lady customer asked for her food. The employee dropped the food on the counter and said it just got done (when it clearly didn't). The female customer called the employee a "b&*ch" as she walked to the door and the employee said, "Well, we don't need your $10!" In my full-time job of 21 years, where I deal with the general public, I would be fired for this behavior. I understand the frustration with being short handed, but when you are the face of the business that employs you, you do not act this way. I will NEVER visit this location for my own, personal dining. I've thought hard, and I've never witnessed such behavior before. read more

Fast service. solid cheesteaks and grill items. Great employees. The cheesteaks are crisp and fresh. I love em. 10/10 reccomend. Great for drunk food or a snack. Try it!!! read more

You can never go wrong with pepper Jax The rice bowls in Philly steak cheese sandwiches are great. I was craving some pepper jax for lunch so I decided to go to the downtown location. This location is real convenient and nice and clean and friendly. Also if you're just in the downtown area you can grab you something to eat and then walk the old market. I also took my friend there they have never ate pepper Jax before. And of course they loved it they have a chicken rice bowl next time they will try to Philly sandwich. read more

I heart Pepperjax in a serious way. I've tried the phillies, wraps and bowls and I've never been disappointed. I prefer chicken, but the steak must be great bc that's what everybody else is getting. #againstthegrain If you're looking for a little extra heat, ask for your food to be "fireballed," which I'm pretty sure is just jalapeño juice but it's delicious all the same. And idk what they put on the French fries but they are crazy good. Especially with their ranch, which is some of the best I've had. Just make sure that if you're getting them to-go, that you eat them quickly. They get soggy super fast. read more

This place is awesome for late night eats. Go here after the bars for the best drunk food you've ever had. I'm not saying it's as good as you'd get in Philly, but for Omaha it's a pretty decent cheesesteak! read more

PepperJax Grill - Steak - American Near Me - Omaha, Nebraska

The customer service here is great! Kyle, you're awesome. For a fast food location, the food is really quite impressive. There are a lot of options. Going back to the great customer service, the employees make sure that you know your options and what they have to make your choice even better. I'm from the nearby the home of the cheesesteak (we don't call them a "philly"). If you want to try one of the most authentic Philadelphia-style cheesesteaks, ask for steak with onions and the queso they use for nachos. It's called a wiz wit in Philly. read more

The go to after the bars close place for most people when they're hungry. Pepperjax never disappoints to end that late night craving.

I'm mean pepperjax is delicious but this place is a sh*t show. I don't what has happened with there management but it feels like the place is ran by 16 year olds read more

Should you base a review on only buzzed after bar food experiences? Well if not, ignore me. Out drinking downtown and it's time to head back, but you are soooo hungry? I know, no taco hell in plain sight. Calm down because the cool calm cooks at PepperJax hook you up for a late night meal. True they only stick to cheese steaks and fires past a certain hour, but dang in my buzzed opinion as I've waited here before for nourishment, the line moves pretty fast in the early morning hours. read more

This was a great find!!! One of the best Philly cheesesteaks I have ever eaten! A definite must try place. Great food!!!

I don't often give 5 stars. Fresh made fast food especially. The Philly is as good as I've had anywhere in the country. They also have mushroom gravy for your fries! Prices are very good for the amount and QUALITY of food. I have found my new favorite in downtown Omaha. read more

Late on a Friday night, a couple of my friends and I decided to stop by Pepperjax Grill on 12th and Howard for a quick meal before we headed back to campus. This was my first time ever eating at a Pepperjax, and before setting foot in the restaurant I knew I was in for a treat. Before even entering the restaurant, I was treated to an oasis-like glow of the soft light amongst the rest of the businesses closed in the surrounding area. This location is open until 3:00am on weekends, making it one of the only business still open very late at night. The warm atmosphere continues inside as well, with a pretty simple yet welcoming interior. When going to order, I was greeted by a friendly member of the staff who took care of me through every step from making my order to ringing it up. My favorite part about Pepperjax is that everything is made to order right in front of the customer. It is very similar to Chipotle in that sense. What I had made to order in front of me was the best Philly I've had since actually being in Philadelphia. I had a steak philly with jalapeños, an American and Swiss blend cheese, and ranch. It came out to me on a soft, thick bun that brought the whole thing together. It was incredible. Pepperjax is a great place to go pick up a quick meal because the atmosphere is great, the service is wonderful, and the food is delicious. This is the place to spend your money if you're looking for a good, quick meal that's a step up from fast food. read more

One of the few places to get food after last call. It's greasy and comparable to fast food but who's expecting gourmet @ 3AM. Never been here any other time so I can only speak on their late night service. The guys on the grill looked at me crazy and tried to skip me when I attempted to order a salad @ 215AM, lol. I got a plate of meat, extra onions and bell peppers, jalapeños and a piece of cheese it was pretty good and fatty especially w/ that yummy spicy ranch. read more

A very solid 3 star experience...luckily the madhouse of the Old Market wasn't happening upon my visit...ordered a chicken burrito with rice, pepper, refried beans and jalapenos...had them put spicy ranch and spicy salsa on and it turned out to be pretty damn good...everything was tasty and spicy just as I like it...price was fairly reasonable for what I got and the people working seemed to be in good spirits...I'll come back at some point... read more

PepperJax Grill - American Near Me - Omaha, Nebraska

Fair food for a fair price. Reminds me of what I could get in a mall (minus the extensive selection of sauces and dressings on the side). Seems great for a late night snack but the food doesn't strike me as fairly remarkable. Kudos to the staff though for working so quickly - service was swift, just like fast food is supposed to be. read more