The cashiers are always nice but the quality has gone downhill in a big way. You never know if they…read moreare going to be open and is dark so the only indication is the sign. I am finding things wrong with the food. The hot food breakfast sandwich is tough like shoe leather. The breakfast bakes are on top of a massive amount of soggy tater tots. I found another hair in my food the size of the burrito. It wasn't hidden and was hanging out of the wrapper. As I unrolled the burrito it showed more and more. I tried to pull on it and it snapped off so who knows how long the whole thing was. Obviously garbage so it was a waste of money and time. For your health and safety I would suggest you avoid this establishment. They do have coffee but it's like water. It's a shame because it is nice people.

I really like this little mom and pop place. They have everything. The prices are a little high,…read morebut that is to be expected. The service was friendly and prompt and they are not mask nazis since nobody else was in the store with me.

The man working this morning just told my husband to "get the F out". Apparently my husband wasn't…read morewearing his mask appropriately for the clerk. He was wearing the stupid mask over his mouth and nose however I guess the rude clerk wanted his eyes covered as well. We will never shop there again. We shop there just about once a week. Well never again.

Decent selection of wine, beer, spirits and tobacco, appropriate for the time and place; expectedly…read morepriced (modest surcharge to the lower 48).

This is one of Juneau's largest grocery stores, and it's very well stocked. They also have a…read moreseparate section that sells clothing and small appliances, so it's like a supermarket and department store all in one. There's a massive parking lot with plenty of spots, a full-service pharmacy, and an on-site fuel center too. Since this chain is owned by the same one that runs Kroger and Smith's I was excited that I could earn rewards points with my purchase! The store has a big deli and bakery with fresh items, and has all sorts of local and national brands. The prices are on the high side (this is Alaska, after all), but they carry just about everything you could ever need or want. There's even a small section that sells generic Alaska souvenirs if you need to pick up something for the folks back home.

A Well-Stocked Retail Chain with Room for Improvement in Customer Service! This longstanding retail…read morechain is a one-stop shop for everything you might need, from groceries and fresh produce to apparel, furniture, electronics, housewares, and more. Walking into the store, I immediately noticed the clean, well-organized layout, making it easy to navigate through the different sections. The selection is impressive, offering a variety of styles and options, whether you're shopping for clothing, home essentials, or fresh vegetables and meats. One of the biggest conveniences is the ample parking space, so you never have to worry about finding a spot, even during peak hours. Inside, the store also features a pharmacy, appliances, electronics, and plenty of other interesting finds, making it a great place to explore if you're looking for everyday essentials or even a few unexpected deals. While the store itself was clean, well-maintained, and had great promotions, the customer service was unfortunately not up to par. What really stood out was my experience at self-checkout. I expected a quick and smooth process, but the cashier assisting at self-checkout seemed unprepared and overwhelmed. When I asked for help scanning the barcode for my loyalty discount on the app, she didn't seem to know how to find it. Instead of trying to figure it out or asking another employee for assistance, she appeared stressed, nervous, and ultimately didn't make an effort to resolve the issue. She also seemed distracted and wasn't fully listening to my questions, which was quite disappointing. A little more attentiveness and willingness to help would have made a huge difference in the overall experience. Sign Up for Membership. Despite the customer service hiccup, the store does offer great promotions and discounts, but to take advantage of them, you should sign up for the free membership. It's fast and easy to do online by simply downloading the store's app. This will give you access to special deals, reward points, and additional savings at checkout. This store has a lot of potential, with its wide selection, fresh produce, and clean, organized layout. However, they could improve their customer service training, especially at self-checkout, to ensure a smoother experience for shoppers. Would I come back? Yes, for the convenience and selection. But I'd be prepared to navigate checkout on my own if needed.

This place offers hot food items already made, ready to go, inexpensive good hot coffee, breakfast…read moreitems till around 10am or till bought, other hot food items after 10am hot and ready to go with what you see available at the moment you're there.

I rented a car while visiting Juneau for the day, and I was really wanting a cold soda. Duck Creek…read moreMarket was the first place I saw, so I stopped. Tucked away amongst the trees, this place felt like it was a true representation of an Alaskan convenience store. The dudes working in there had huge beards and were burly, they looked exactly like what you'd think Alaskan mountain men would look like, which was pretty cool. They were friendly but a little intimidating! The inside of this store is old and rundown, with inventory boxes lying about and stuff crammed everywhere! Flyers about local events, fundraisers, and hunting and fishing restrictions were plastered all over the front windows. The prices, as you'd expect due to the remote location, are very high. I can't remember what I paid for a soda, but it was a lot. It was cold and didn't have an expired "use by" date, so I consider that a win. The place felt a little sketchy, and I would avoid it at nighttime or maybe if you are a female traveling alone. I didn't feel unsafe, but it made me a little uneasy shopping here based on the clientele hanging around outside. I know that sounds snobby, but I'm just trying to be honest. Duck Creek Market isn't fancy, but it's sort of a place I'd recommend if you want to soak up some truly local culture. Stopping is is an adventure in itself!

Rebecca the morning staff is so amazing and nice. She gets what you need in a fast hurry on my way…read moreto work. she keeps everything clean and organized. I always have what I need in the mornings . Thank you Rebecca.

Never would have expected the yummy breakfast by the walk up vibe. But those donuts were so yummy…read more The maple bacon longjohn was so good! Highly suggest. And the croissant was so buttery. Wish I discovered earlier in my trip. But will be back.

Tell the cashiers to get off their phones while there are customers around. There has been at least…read moreseven times that I have been ignored walking up to the cashier while they're on their phones.

I love to support local business and I certainly did support this one over many years. In March…read more2023, however, I had the absolute worst customer service of my life with the clerk behind the counter who, I noticed was already agitated and talking loudly as I entered the store, proceeded to complete lift-off when I went to the counter. 34.5 years in healthcare and I never had a patient interaction like that, much less a customer service interaction. I tried diffusing the situation without result. I should have left the fancy booze on the counter and just walked out, but I was so taken aback I simply made the purchase on auto pilot and got out of there. Moving forward, I will give all of my business to Breeze-In (their Lemon Creek location has a superior selection of liquor, wine, and beer anyway) or, if I need something beyond what they offer, I will lug it up from Seattle. From now on, very best view of this establishment will be from my rear view mirror.

Female Clerk on 2/21/22 was talking over store biz with other employee before getting to me. Was…read morea bit annoyed.