My water heater failed and I needed a quick replacement. Mandel was the first company to respond to…read moremy quote request, responding at 8pm offering a call immediately to give an accurate quote. The next morning, Patrick came and installed a new Bradford White water heater and did a great job. Thank you for your prompt and expert help!

Thanks to Mandel and the crew for taking care of my plumbing issue back in January. Rapid Action…read moreRooter's knowledge and custimer service was greatly appreciated. I have been waiting to make my review to ensure all is well and so far so good...going on 3 months

I emailed them on Thursday and received next day service…read more Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars

We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They…read morealso had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation.

Responsive (you need to send photos with texts) with reasonable quotes, George & his team have done…read moreindoor and outdoor heater/plumbing projects for us. A great, local family business you'd love to see succeed.

****** Six Stars on a Five Star Rating I called at 8:00 pm…read moreand the gentleman answered my call, I explained that my hot water heater was showing any sign of life. He asked me if the outlet worked and, I answered by saying I plugged my phone charger in and it worked, his response was try with an extension cord another outlet and let me know what happens, I did as asked and it worked. Saved me a bundle and my wife is happy. I really appreciate his honest diagnoses and I will use his services for all my future plumbing work.

I reached out to several companies and had a few come out to my property, but Ryan from Water…read moreHeater Pros immediately stood out. He took the time to explain all my options and the pros and cons of each. You can tell he's genuinely passionate and very knowledgeable. He even carefully assessed my older home to figure out how a tankless system could work. Other companies rushed through quotes, and one even tried to pressure me into deciding on the spot. Their pricing was very competitive. When I asked about add-ons other companies recommended, they honestly explained why those weren't necessary for my situation -- they could have upsold me, but didn't. Jose was also great to work with -- experienced, clear, and professional. They did exactly what they promised, cleaned up afterward, and didn't bombard me with numerous emails, texts and calls. I called, they showed up, gave me a fair quote, and got the job done. Simple and professional. Highly recommend. I will definitely use them in the future.

A++! Couldn't have asked for better. Very responsive! Same day service. Ryan and Joseph…read morearrived exactly at the scheduled time. Professional and considerate. Fixed our Noritz tankless water heater code 11 error quickly. Answered all of our questions and then some. We highly recommend Water Heater Pros! They have been added to our speed dial and will be our first call for any plumbing needs. Thanks Ryan and Joseph!

I think I've found my go-to plumber. I had a clogged kitchen sink and called Dave at 8am, leaving a…read moremessage. He returned my call within about 10 minutes. After I explained the issue, he said he could be there by 10am. It turned out the P-trap was probably around 80 years old and likely original to the house. He ended up cutting it out, snaking about 30 feet of the kitchen line, and installing all new drain pipes under the sink. The whole job took about two hours. He was very mindful of how gross the old pipe was and made sure to keep the area clean while he worked. I'd definitely recommend him. Thanks for being available so quickly.

As others have stated, Wallace Plumbing is an outstanding independent business. David Wallace has…read moreyears of experience and can fix anything. As a victim of the January 25 Wildfires, I had to buy a new home. When one buys a new home, there are always hidden surprises. As time goes on, I have had to call David a few times for help. He is prompt at replying, has a flexible schedule, and reasonable charges. He is a kind and compassionate person, and wants to do the best for his clients. Call him, you won't be disappointed.

Had an amazing experience with ZH Plumbing and Water Heaters. From the first call, Zorro was…read moreincredibly responsive and easy to work with. I initially contacted him to perform maintenance on my tankless hot water heater since I had just moved into a new home. Zorro showed up on time, was extremely patient, and took the time to answer all of my questions (it was my first time dealing with a tankless system). Because of how great the experience was, I ended up asking him for a quote on a whole house water filtration system as well. During the installation, one of the filter tanks unfortunately had a crack. Zorro immediately got on the phone with his supplier to get a replacement as quickly as possible. He kept me informed every step of the way, even sending me the tracking number so I could follow along. When the replacement arrived on a Saturday, Zorro was at my house within the hour to finish the job. That level of responsiveness and accountability is rare. It's also clear he really knows what he's doing. He even handled cleanup and made sure everything was working perfectly before leaving, which I really appreciated. You can tell he takes great pride in his work of the finished install. If you need a plumber just call ZH. Highly recommend.

I had an excellent experience with Z & H Plumbing & Water Heaters. They recently installed a new…read morewater heater at my home and the entire process was smooth from start to finish. They showed up on time, explained all my options clearly, and gave me a fair, upfront price. The installation was done professionally and efficiently, and they left the area clean like they were never even there. You can tell they really know water heaters inside and out. What impressed me most was their attention to detail and customer service. They made sure everything was tested, working perfectly, and answered all my questions before leaving. If you're looking for a reliable plumbing company in Los Angeles for water heater installation, I highly recommend Z & H Plumbing. Honest, skilled, and professional.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Zach and his team installed an 80 gal Bradford White Heat Pump water heater at my house today and I…read morecouldn't be more thrilled with the results. Showers used to have to be speed ran with an undersized tank on a new build, so after talking with Zach he advised on the size and quality of a Bradford White. I'll admit I shopped around before coming back to them, they not only demonstrated the expertise of the install but matched the best quotes and even installed a regulator on the mainline to my house for the same price I was quoted on install alone from others. Heater install area looks clean and it runs like a dream. Wish I had better pics, they don't do it justice. Highly recommend giving them a call if you're in the market for a new water heater upgrade.

Had to replace my water heater after it gave out and I'm so glad I went with this company. I got…read morequotes from several vendors, and they offered the best value by far, no upselling, just honest pricing and quality work. From the very first call, their customer service was outstanding; they were responsive, professional, and genuinely helpful. They clearly know their stuff and I felt confident I was in good hands. Sam handled the installation and he was an absolute magician. Incredibly knowledgeable, efficient, and courteous throughout the process. Everything was done right the first time, with zero hassle. It's rare to find a team that combines technical skill with great service, but they nailed it. Highly recommend - these folks are top-tier.