NEVER, I repeat, NEVER go to this Petco , or Petco in general…read more my 10 year told husky has been going to this location for the past 3 years that we've been on island. he has had weakness in his back legs that makes him unable to jump around, like he used to. it has never been a problem until today, apparently. after trying to make an appointment the associate on the phone relayed to their manager that my dog had "lameness" in his back legs. The manager then decided to "refer out" my dog due to them not having an emergency vet on site, according to their policy that they have had since Petco grooming became a thing. Although I understand the safety concern, my dog's health has not changed in the past three years We have been making him monthly appointments. now all of a sudden, every manager and service worker in that Petco is concerned? So you're telling me for the past three years all your groomers have been out of policy? If this was missed for three years in a row , What else have your groomers done that has been outside of policy? I'm not only hurt because my dog is older & picky with his service people and never gave the groomers any trouble, but I'm also worried for the other animals out there that visit this location because who knows what else these people are sweeping under the rug or cherry picking what becomes in and out of policy. at my dogs elderly age, I just want him to be comfortable and serviced correctly. Petco was asking for a letter from the vet to say that he has no underlying conditions that would affect the service of trimming, his nails. A letter from a veterinarian ? To tell a groomer that an old dog's legs are weak, and he can't jump up on a table ? A letter from a veterinarian ????????????????????? comfortability at an elderly age. that's all I want. This Petco location made it seem like that was way too much to ask for, even though I have evidence of three years worth of grooming confirmation text messages. I hate that you blamed my dog for being old and aged. I hate that in his old age you're making him meet new groomers and learn a new routine. And I hate that the evidence of his age no longer made him a candidate to be comfortable in your establishment anymore. me and my family will never step foot in another Petco on this island or off this island again. Please do better by the animals you serve in the community that you're in. Or, don't and keep wondering why youre getting one star reviews‍

Heads up for people going to grooming before hours. There's a sign on the right to call grooming to…read morelet them know you're outside. Manager SHERRY came to the door to point it out and walk away after I saw my groomer at the door of grooming watching Sherry walk away. My call rings twice just for her to come out to unlock the door. No one answered. What was the point because I mentioned it just for her to say "you literally just called" but I was relaying what I was implying on what I was told to do for my call to be missed. I get it, manager busy gossiping about the green turtle/frog right at the door front entrance with the other clerk 2 min after.... I recorded my experience this time. As a paying customer of 11 years my anxiety here is high because the last 2 were HORRIBLE. Sadly I won't be back.

This is one of the only full line pet centers that is independently and locally owned and operated…read moreon Oahu. They are your one stop for all your pet needs. The owner and management has lots of experience and is very knowledgeable. The staff is always friendly and helpful. No grouchy people here! LOL

Amazing staff, very helpful. They always have a great variety of puppies... super happy found a…read moreGolden Doodle today... great explaining all vet care, personal care, and knowledgeable staff. They let you hold pets to see temperament. Warning: you won't be able to let them go! Great location and open Sundays! Free complimentary vet care, food, and toy when purchased! Thanks Kalihi Pet Center...Highly recommend!

As always, great staff, and really nice facilities. I am able to leave the island and NEVER worry…read moreabout my kitty. Best care ever...

This was my cat, Rockyʻs second hotel stay at Pounce Hawaii. This past trip we ended up cancelling…read morebut we still took Rocky to Pounce Hawaii knowing that he is in good hands because we have another trip in the near future and we thought why not reassure Rocky that itʻs just another hotel stay. Erin was wonderful about reassuring me how well he was doing with getting comfortable in his room. The staff is excellent and prompt with answering emails and very accomodating with changes that we needed to make. I am so glad that we discovered Pounce Hawaii!

Adorable little pop up with homemade Hawaiian dog treats. They're at the Ohana Hale on weekends and…read morearound the island throughout the week. Our pup is older with less than perfect teeth, so we were unsure if she could eat these as most treats are too hard for her. We bought a box ($8) as these treats are soft and she loves them! We have to break them in half for her, but that just means they last twice as long! Side note: my husband tried a sample lol and said they'd be great with tea. Got to love an all natural treat for your pup that is safe for you to eat, too!

I was able to stop by their booth at the Saturday farmers market. They had many options. My dog…read moreloves their blueberry beef so much that I had to order some more to the main land

My dog, Quey, is an incredibly picky eater. So much so that we feed him dog friendly home cooked…read moremeals. He won't eat just anything, including treats. He LOVES 808 Bow Wow treats. So much that we make a monthly trip to town to stock up. Whenever we see Hyungjung at her store or at the farmer's market, Quey is always so excited to see her because he knows she has treat samples. Quey is also allergic to chicken and whenever we see Hyungjung, she remembers and she never offers him chicken treats. Incredibly thoughtful business!

very nice and knowledgeable owner who puts a lot of time into his craft, very high quality animals…read moreand materials

Friendly and helpful staff are a wealth of knowledge with aquascaping. I'm new to the hobby and am…read morevery pleased with my set up thus far.

I looked everywhere on Oahu and Red teacup poodles are not easy to find. We finally found her at…read morethe little tcup boutique on Keeaumoku. She is perfect! If you are looking for a tiny pocket pet this is a great place to find them. While we were visiting our poodle she had a tiny shitzu there. So adorable, you'll want to take home more than one, but make room on your credit card. These babies are NOT cheap, but totally worth it!

Best puppy boutique on the island! I purchased two puppies from the owner Ms. Park, she's great…read morewith her puppies and very loyal to her customers. She's reachable if you have any concerns about your new puppy. this place!