1. Perfection By Thread

    1. Perfection By Thread

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    Rancho Cordova, CA

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    Perfection By Thread

    4.7 (154 reviews)
    InexpensiveThreading Services
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

    Services - Perfection By Thread

    Threading

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    Sam is always great! My eyebrows are always on point! FYI, she will now be open Mondays! And will be closing at 8pm every day now! Book your appointment now!

    I got turned away around 3:08 as you can see and here are all the available times that she did not want to see me at.

    I honestly hate to write this review because Sam's work on my brows has always been good, but her attitude and professionalism are the worst I've experienced. I've been a client for almost a year, and while I've tolerated her behavior up to now, my most recent visit was the last straw. I had an appointment scheduled for 4:10, but I showed up at 3:05 just to ask if she could take me in earlier. I was met with the rudest and nastiest attitude, being told she was "really, really busy" and I had to come at my scheduled time. Mind you she was sitting on her phone with a client in her chair. But when I went to cancel my appointment, I noticed she had available slots at 3:20 and beyond. It felt completely unnecessary and unprofessional. It would have been okay if she had just said to come later nicely. At first, Sam comes off as really nice, showering you with compliments, but once she considers you an established client, her true colors come out. As a paying customer, I expect to be treated with respect, not as if I'm an inconvenience the moment I walk in. Sadly, all the negative reviews about her attitude are completely accurate. She accepts payments through Venmo and similar services, and all the transactions appear as "payments among friends." Pretty sure you need to have a business account set up with these services because we are certainly not friends. Just be honest, Sam--transparency matters! I've taken my business elsewhere and am now much happier with the service I'm receiving. Sam, if you're reading this, please work on your attitude. This is my first time ever writing a review, and it's unfortunate it had to come to this after today's experience.

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    7 years ago

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    7 years ago

    Sam always does a great job on my eyebrows! I recommend her if you are looking for getting your eyebrows into their best shape.

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    7 years ago

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    6 years ago

    Sam is so sweet and brought my eyebrows back to life!!! I love my arch #eyebrowsonfleek

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    6 years ago

    Omg!!!!! My first time doing eyebrows threading and she did really did excellent job!! Thank youuuu

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    7 years ago

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    7 years ago

    Loved the service here, the salon is clean, pretty and smells wonderful. My eyebrows look amazing, will be coming back in two weeks.

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    7 years ago

    First time here and I had a great experience. I am so pleased to how my eyebrows outcome. Great customer service. Highly recommended!!!

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    7 years ago

    Sam does any amazing job on my eyebrows every time! She is the sweetest and always takes care of me. Thanks Sam :) !!

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    6 years ago

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    7 years ago

    first time threading and im 100% coming back. she's so sweet and makes sure it's done right.

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    7 years ago

    Amazing work by sam! Great environment and a great experience! My brows have never felt so full! Highly recommend!!

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    Page 4 of 4

    Ask the Community - Perfection By Thread

    What do u charge to get both eyebrows threaded?

    $10

    Is Perfection by Thread opened or closed? Want to get my eyebrows done but don't want to drive if they are still closed due to the virus.

    Open

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    Review Highlights - Perfection By Thread

    I've been coming to Sam for almost a year after having such a bad experience at another threading place (that will not be named).

    Mentioned in 119 reviews

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    I've been to this location a couple of times but at my last visit, I had a very great experience…read more Jasmine did my eyebrows as well as my upper lip and she was so so gentle! She took her time and left my eyebrows exactly how I wanted them. Definitely will be coming back to check out the other services they have to offer!

    I have been a loyal customer for a long time, which is why this experience was so disappointing and…read morehurtful. During my most recent appointment, a noticeable portion of the front of my eyebrow was threaded off. As soon as she finished, I immediately told her that my eyebrow had been messed up and that a large part of the front had been taken off. Her response was, "Oh, I see, but it's only a little bit," and I was offered just $2 off. What may seem like "a little bit" to someone else is not a little bit when it is your face. Eyebrows take time to grow back, and they play a huge role in a person's confidence and appearance. I felt completely dismissed and like my concerns were not being taken seriously. What hurt the most was that nobody apologized while I was there. Nobody acknowledged how upset I was. Nobody offered to make it right. I still paid for the service and left feeling embarrassed, upset, and honestly heartbroken. I ended up crying afterward because I was so unhappy with the outcome and how the situation was handled. The only reason the issue was eventually addressed was because I reached out afterward myself. After contacting the business, I did receive an apology and was offered a refund, which I appreciate. However, I wish that same level of care, concern, and accountability had been shown while I was actually sitting in the chair and checking out. Word of advice, I will not be returning. I truly hope that moving forward, long term customers are treated with more respect, understanding, and sympathy when concerns are brought up. Mistakes happen, but how a business responds in those moments matters just as much as the mistake itself. I hope no one else has to leave feeling the way I did.

    Photos
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    Grand Re-opening special.

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    Grand Re-opening special.

    Perfection By Thread - threadingservices - Updated July 2026

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