The breakfast food and coffee are the the best in Essex county. The entire staff are friendly and work very hard . On Sunday February 22 I oredered my usual breakfast and something for my wife. I was also ordered muffins and cookies for my daughter and her husband. They both love perfectos but live far away. However on my mobile wallet no payment for all items were listed. I was bewildered at home after our breakfast. At about 10:30 I was heading to back to Perfecto' to pay the money for all the items I thought were scanned correctly. Oddly there were two police cruisers blocking traffic and created a roundabout detour perhaps and car accident? I must make good on all the items I thought were scanned correctly. I cannot safely do that Monday with a dangerous blizzard dumping snow. The staff are really nice to me but I suggest they monitor transactions a little closer. I want that nice place to have their money. However their checkout machine give me fits . I thought transactions were correctly processed and they were not. I will go there Tuesday If roads are safe. I have a few faults but none involving non payment. I'm just getting older and the smartphones are smarter than me; on Monday morning ill be eating food I have not paid for yet. I have not been in this position before; These errors have caused me distress. I'll eat well on Monday blizzard day . I just won't enjoy it as much. James Dennehy read more

This place has gone completely down hill. Been coming here since it opened. Horrible rude customer service. Coffee sucks now. Do not recommend. Go to crack'd read more

No matter what time of day I stop at Perfecto's, my iced coffee (hot too) is perfect. Never old and stale or bitter. The muffins are a huge hit with family and friends... as everything else is too. When I arrive with guests, we sit outside and enjoy the beautiful weather and gobble up our food. Many times, I am on my way home and order at the drive thru and the service is always wonderful and friendly. There are so many goodies to choose from. I am hoping they keep the out-of-this-world corn muffins on their menu. Sandwiches are also very good. This is a wonderful place to just order something delicious and go outside to one of their tables and "chill". If not, just take the food home and enjoy every bite. read more

They have a real sense of urgency issue. I was an every day customer until recently. It has just been taking way too long at the drive thru on week days. Girls at the window should be held accountable for long window times. People use the drivethru for efficiency. Too long for mid coffee. Reading and Tewksbury locations give better service and the coffee is better. read more

Absolutely disgusted today...picked up a half dozen bagels for our family (and young kids)...got home to find there was MOLD growing on them! Yes, $29.96 in food we threw out. Can't trust them. Never going here again! Just gross. read more

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Food amazing.... The Employees are extremely RUDE... Only reason why I'm saying this is because I have had these little girls give me attitude. This being the third time. read more

The hash browns are absolutely DISGUSTING! Do not order them. They are the same as McD's except the taste microwaved. I also got a spinach breakfast sandwich. There's like one leaf of spinach on it. Def needed more toppings. The croissant itself was delicious just needed more spinach and cheese esp considering how overpriced it is. read more

Perfecto's Caffe - Spinach and cheese breakfast sandwich - Bagels Near Me - Peabody, Massachusetts

Great bagels here . The breakfast sandwiches are fantastic. The people are already super friendly.

Rude, rush you when ordering, which makes them get it wrong because,,, they rushed, then you wait, and wait a lot more, overpriced, your fault when order is wrong "that's not what you said" pushy with tip machine pushed in your face, overall arrogant, You drive up in a good mood,, leave aggravated. Bagels are good if it's worth it to you. read more

This place seems to always be a hit or miss. It used to be great years ago, but for sure down hill. The coffee I got today barely had a flavor and tasted like water? I have no idea how that's possible but I guess it was. Paninis are okay, but they overload the meat. Not sure what's going on but very disappointed. read more

If you are looking for the best bagels around, this is the spot for you. I have been a long time customer of Perfectos and regret anytime I switch it up and go elsewhere. read more

Been here a few times before I moved, after a couple of year of being in Cali, I really appreciate the different flavors of coffee they offer here. They really got the flavor to coffee taste down to the T. I've tried a handful, but they keep adding and changing flavors depending on seasons. So far, I enjoy all of it and it doesn't leave a weird aftertaste. I enjoy cranberry muffins, this place adds oranges to it. Different as it sounds, it's actually really good! Probably my favorite. The orange doesn't alter the taste much, it enhances it if anything. No tart flavors. Farmers special is okay. I had it on an everything bagel, dipping it in maple syrup definitely makes it better. But probably not my go to sandwich here. It just tasted very basic, at home plain breakfast sandwich. Customer service is pretty good, although it has a rush vibe, which is understandable since it's a decently busy place. read more

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Watch closely to the Food.....purchased 6 Blueberry muffins and tried one then the next and they had hair in them. Threw them out. My mother said you should have saved them and put them back in the box. She said she would of returned them. I am a clean freak when that happens, "I am positively done". read more

Great coffee, delicious sandwiches! I like to get the egg, turkey and cheese on a croissant. Delicious! The service is super friendly and the food comes out quickly! It took me a couple visits to realize there is a drive through. When you come into the lot, drive behind the behind the office park and then you will see it. Will be back many more times! Cafe inside is cute and a great place to quickly catch up with a friend. read more

Website crashed during my order, got no receipt but got charged, latin manager told me to come show the charge to get the food, i went and was refused my order and got no refund, what a joke, got robbed and no food read more

Perfecto's Caffe - Bagels Near Me - Peabody, Massachusetts

I haven't been to this Perfecto's location in forever but I remembered they had brews and didn't rely on syrups so decided to wander in and see what they had and wow, I was not disappointed. We went on a Saturday morning and it wasn't busy at all which surprised me, but won't complain about that! They have tons of brewed coffees. I ended up trying the milky way and it was fantastic. Tasted as I expected and didn't rely on a syrup. I saw they had whole wheat bagels so we also got an egg and cheese along with tomato and cream cheese on a whole wheat. It was so good and totally packed with cream cheese. Very yummy. I'll be returning here very soon! read more

Come here every now and then, pretty great coffee and decent sandwiches. I don't care for their fluffy scrambled egg on their breakfast sandwiches but it's different when you wanna zest up your routine. Always generally a pretty positive staff. Definitely recommend the jalapeño cheddar bagel with lox. Delicious combo read more

Perfecto's is a hidden gem. Excellent, unique coffee flavors that are always changing, delicious scratch made pastries, and one of a kind fresh breakfast sandwiches. Highly recommend their farmers special breakfast sandwich. The service is always fast and attentive, the business is clean, and you can often find the owner there making sure everything is done correctly. read more

So beyond rude and judgement staff. I went it and felt like I wasn't wanted. They need to hire people that want to work. They are miserable and so rude. Why were they so stuck up? It's a cafe? I left right away because they clearly didn't want my business read more

The bagels are good but the service is awful. The lady at the drive thru looks like she hates everyone. While I'm paying with card, she walks away and has a cook hand me my food. The owner must not care because there are multiple reviews on here stating the same. read more

Just came from Perfectto's, Peabody. I ordered a French toast bagel, plain, untoasted, and a croissant. Is an untoasted bagel supposed to be so hard you have a hard time slicing it in half? The croissant at least was a little bit fresher but not by much. Perfectto's used to be so good but the last few times I've been there (the hot chocolate was basically hot water; I added my own cocoa when I got home) it has been so disappointing that I don't think I will throw my money away there again. read more

Just left Perfectos and it was a horrid experience. Not only did they get our order completely wrong they were rude and seemed mad we were there. The food we were served looked like someone got in a fight with it. read more

Great service, great coffee(and Chai), great bagels and breakfast sandwiches! Staff is always friendly and the space is always clean!

This place is my number one stop for coffee in the morning because there are so many choices and the flavors are delicious! The staff is always friendly and they have been especially accommodating during the pandemic, as their drive-thru remains open with the full menu available. I love how the coffee tastes, it's not too strong and it definitely helps me get the day started. The food here is always good and made to order with so many options, whether you want a simple toasted bagel or a delicious sandwich made with fresh ingredients. My Order: Lg Iced Twix coffee BLT on a toasted focaccia bagel read more

A great spot for coffee and bagels/breakfast sandwiches. Just don't ever order their macaroni and cheese. $4.79 and it looks like this.

I am like others I don't write reviews often but feel like I should. I've been to this Perfectos location probably 100 times over the last 8-9 years. I go because of the quality food and drink offerings and have always been happy to pay more than the Dunks next door. I'll agree with another reviewer however that over the last 3 years or so the personal touch with this location has been lost. Robotic order taking, no eye contact with its customers, almost feels like they are making you work to order something from them. I don't get that at Dunks or Honey Dew. I don't need you to remember my name or make lots of small talk with me but I would like to feel valued a little bit since you have seen me weekly for years now. I hope they read all these so-so reviews and change. I'll be the first to start going back to them if they do. read more

I love this place!!! They make the absolute best coffee. I got a the brown sugar latte and it was the perfect blend where the brown sugar wasn't overwhelming! I loved it! Also everyone that works there really got the job done and was so nice! read more

Wish I could give zero stars. I don't care how good your food is customer service is everything and their customer service is terrible. Ordered from them on door dash and ordered a half a dozen bagels and they only gave me one option to choose cream cheese, I chose my two flavors which one would assume at $1.50 a piece there would be enough for all the bagels or else why would they have an option for a half dozen right? WRONG there was only enough for one bagel then when I called they gave me an extremely hard time. I was given a manager who said to me "I don't know what else to tell you that she didn't. You got what you paid for." Well then, don't have an option for a half dozen bagels in the first place. I'm a Peabody resident (26 years old) have been coming here since I was in middle school living in Lynnfield (10 years old). Will probably never come back. Was told the owner would call me and he did not and now I'm sitting here in isolation due to being presumed positive for covid 19 and have a bunch of bagels and nothing to put on them. Also the caramel freezato taste like frozen sugar water there's no Caramel sauce or anything in it doesn't taste like coffee at all it tastes like island oasis ice cream base in a blender with ice. I'm all set with the place used to go often will now never go back. Bagel world is way better! Also have a friend who used to work here who told me to never eat the food because it wasn't very sanitary conditions. Also the coffee flavors NEVER taste like anything they're supposed to. It's wild that the flavors sound so good but all taste the same (like watered down coffee). read more

Perfecto's Caffe - Those are the only cream cheeses given so of course that is about one bagel worth when it's that size .. also those cost $1.50 a piece LOL - Bagels Near Me - Peabody, Massachusetts

Coffee was very watery. Asked for sugar and got a dirty look. The bagel sandwich was super doughty and the egg ratio was insane. Weird vibes. Had to go to dunks right after to get a replacement coffee read more

Its been a while since I have been in this location, the coffe and the service was great but I got disappointed when I order a cup of water and I was charged 53 cent. I don think is fair for a costumer to pay this amount over a sink water when most of the coffee shops just gave it to you for free. read more

Foccacia bagel, scallion cream cheese, a couple of fresh tomato slices, and a little salt and pepper. Breakfast of Champions! I used to work in Peabody and we would get Perfecto's on special occasion mornings. The bagels are abosolutely scrumcious and they also have wonderful muffins, biscotti, and chocolate dipped pretzels. They make delightful sandwiches out of their bagels and have a wide array of regional and flavored coffees. I may never be back to Perfecto's, since it's now so far away... but I miss it sometimes.... read more

A notch above fast food in terms of quality and expense. The coffee is a disappointment though, unless you like it weak and watery. read more

Lots of flavor options and combinations. The pastries also look great although I have not given them a try. They also make good breakfast sandwiches. Always am satisfied with what I order. read more

$6 wrap?? Comical.. xs amount of egg, lots of cheese and on a huge wrap. All bread and definitely not worth the money. read more

Perfecto's Caffe - Western wrap - Bagels Near Me - Peabody, Massachusetts

Great staff and great food! They are always so sweet and keep it going! I like their recommendations on helping me choose what to order as a first time customer! I came back twice already within two days! Safe to say, I'm a regular now! Can't wait for my next trip! read more

Perfecto's Caffe - BLT on a cheddar jalapeño bagel! NO WORDS! - Bagels Near Me - Peabody, Massachusetts

Perfecto's is the best drive thru breakfast cafe in Massachusetts. Everything from here really is perfect and worth waiting. The eggs always taste very fresh. The drive thru menu lists egg sandwiches, however more lunch sandwich options are available online on the menu, so check first. Sandwiches can be enjoyed on a croissant, bagel, or wrap. The bagels are very fresh and flavorful; my favorite is the Focaccia bagel paired with bacon scallion cream cheese. For people abstaining from bacon, this location serves turkey sausage. There are SO MANY coffee flavors, at least a couple dozen. There are half a dozen iced tea or lemonade flavor options. The muffins are huge and the tops are like cookies - the best one is double chocolate caramel. If you add meat or extra toppings to any sandwich, double check that they put it on the correct sandwich. read more

Stopped this morning for the first time and was greeted quickly and warmly. Purchased a blueberry cheesecake muffin and coffee- both very good. They had unique flavors of coffee and pastries but was most pleased with the customer service :-) will come back again when I'm in the area. read more

Reductio Ad Absurdum. That's the true name. Though they have two dozen varieties of beans displayed in shiny containers above the brewing operations, you can't have a cuppa. You've got to buy in bulk. Five flavored coffees and the one breakfast blend were available. I tried the "Wake Me Up" one, since it did not have a flavor on the label. They do so much grinding and preparation of flavored coffees, even it had a hint of flavoring. Flavored coffees are so cloying. Can I have an Italian Roast sitting on the wall? No. What about a latte ground with robust Italian or French Roast? No can do. Everything I wanted around a cup of coffee was met with Nos! How do they expect customers to take home a pound if they can't even get a taste? Bagel and lox were tasty and fresh. read more

The food? It's all just wonderful, ok... I mean, any bagel place that had stale, or crappy, bagels wouldn't even need a review about the bad bagels because it just wouldn't last very long to begin with... So, the iced coffees, coffees, bagels and so on are all just super delectably wonderfulicious... Then there's the service.... Now, of course, I'm such a big bad meanie because they are all very nice and mean well but here's the scoop... for better or worse, I'm one of those who's grown up in the "fast food drive thru" and "convenience store" culture. When I actually get out of my car to go into a place that serves stuff that should take under 5 minutes (iced coffee 30-60 seconds, untoasted bagel 45-90 seconds, waiting and ring up time, 2-3 minutes), I would like it to be under 5 minutes. If that's not a big deal to you, then just ignore the rest of this and go enjoy a pleasant re-enactment of the "Three Stooges" with cashiers confusing your order with the drive-thru window orders; people accidentally ringing you up twice and well-intended employees bumping into each other like Moe, Larry and Curly (or Maureen, Larrisa and Colleen). And, it's quite possible my experience was the exception... on THREE separate occasions... only three, so it's ok, right? I just don't see how they can survive with a Dunks 2 buildings away. read more

I haven't had any problems with Perfecto's products or service before this, but my most recent experience has left me wondering why I went out of my way to support them. I purchased a clear, plastic hot tumbler last Thursday. Before I even got to use it, it fell out of my work bag and cracked in several places on the lid. I went back to Perfecto's yesterday and requested a replacement. (This tumbler has never been used and still has the sticker placed inside the lid by Perfecto's employees.) The cashier "politely" informed me that I would have to purchase another tumbler. When I inquired about store credit, they refused. Why would I want to pay full price for a second tumbler that is liable to break AGAIN before I get to use it? Ugh. I will not be supporting Perfecto's anymore. Their return policy is absolutely ridiculous and any big-name company would have at least done something for my defective product. read more