I am thrilled to say that I have found the most amazing team of great men to help service my BMW. My grandson had become acquainted with Greg and told me that I MUST take my car to him. Then I met Matt and Jose and I was so happy to find that everyone at Performance Dynamics is equally wonderful! (I'm sure there were others that I didn't get a chance to meet). They were efficient, professional, skilled, fast and polite not to mention extremely nice! What would have been an extremely expensive job turned out to be a much more affordable job done with great vehicle knowledge! I can't recommend this Team more highly, you will thank your lucky stars that you trusted them with your car! Jan Difu (very happy customer) read more

The BMW pit crew will dail your vehicle into peak performance... Best shop you ll ever find.. top notch work..Best customer service as well. Very detailed and thorough...i only take my e90 too them n im grateful.. read more

I've been using PD for regular maintenance and mods on my 2024 X3MC and they have been nothing but amazing from a service and performance standpoint. Very knowledgeable and will make sure you're always taken care of. They have done lowering springs, exhaust and all the work came out great. Thanks PD! read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

PD has completed extensive service work on my 2006 BMW E60 M5 at very reasonable prices. I was referred to them over a year ago by a BMW mechanic who had his S65 connecting rod bearings replaced by PD and was impressed enough to recommend them for my S85 rod bearing service. That recommendation proved fully justified. PD works on a significant number of S85 engines and demonstrates deep expertise with this uniquely complex motor. Their work on my car has included connecting rod bearings, upgraded throttle actuators, valve cover gaskets, PCV system components, injectors, plugs and coils, long-tube headers, exhaust installation and custom fabrication, brakes, wheels, and advanced SMG-III transmission services. Equally important, PD communicates clearly and professionally throughout the process. On the rare occasion an issue has arisen, they have taken responsibility and corrected it promptly, without defensiveness or customer pressure. They are my go-to shop for the S85 and the only automotive shop I have repeatedly trusted with my vehicles. I consider myself fortunate to have found them and hope they continue delivering both high-level technical work and excellent customer service. read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

After they performed a thorough PPI (and compression test), I decided to have Performance Dynamic go forward with transmission repairs, extensive preventative maintenance and elective suspension upgrades on a high-mileage e90 m3. They were already familiar with the car, having worked on it for the prior owner. My goal was to fully sort the car and have it road trip ready to pile on more miles. They were great to work with over the multi-week process. Skilled mechanics, good communication and employees who clearly care about what they are doing. Couldn't recommend them more highly. read more

Performance Dynamic - ohlins road and track - Auto Repair Near Me - Mountain View, California

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I always take my car to PD because Greg and the team treat my car as if it were their own. Amazing service and honest people. Whether it's maintenance, modifications, or trouble shooting, the PD team does it all. Huge shoutout to Mike and Joe as well, great techs! read more

Performance Dynamic - Front lip install - Auto Repair Near Me - Mountain View, California

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Great service. Great work. Jose and Greg took in my E93 M3 in for rod bearings and a whole catalog of services. They communicated well throughout the whole process and definitely made me feel my car was in good hands. They gave the TLC my car needed and now she's back on the road driving better than before. They went above and beyond and I couldn't thank them enough! If you need any bmw work these are your guys. You'll never look back. read more

Performance Dynamic - E93 m3 - Auto Repair Near Me - Mountain View, California

I got my Active Autowerke equal-length midpipe installed here on my F87 M2C. I did an after-hours drop-off, and they had the job done just 30 minutes after opening. They even helped me install my shift knob for free since I couldn't get it off myself no matter how hard I tried. Their pricing for the exhaust install was reasonable, but it's their service that really sets them apart. They genuinely seem like a group of car guys--super friendly and professional. I highly recommend them and will definitely be back for more work! read more

I purchased an F80 M3 and took it straight to Performance Dynamic for a pre-purchase inspection (PPI). After researching and reading their numerous fantastic reviews, I knew they were the right choice. I was fortunate enough to squeeze into their extremely busy schedule. When I arrived at the shop, I was warmly greeted by the team and the owner, Greg. They were incredibly helpful and answered all of my questions. After the inspection, they found several issues with the car that the previous owner hadn't disclosed. I was both upset and shocked to see the damages under the car and hood, which I hadn't noticed during my initial check. Azeem went above and beyond in helping me find parts for my car. He communicated clearly and demonstrated deep knowledge about every part I asked about. Greg and his team were honest and only recommended the parts I needed, without trying to upsell me. I was truly amazed by their expertise, and I couldn't be happier with the experience. Greg and his team worked long days and nights to repair and build my car within a tight timeframe. They helped me in every way possible to create my dream car, which became a reality when I picked it up! The car performs better than I expected and looks amazing. Hats off to Performance Dynamic! The long drive from Sacramento to Mountain View was absolutely worth it. I'll continue to bring my car here because of their exceptional service and workmanship. These guys take pride in what they do, and their work speaks for itself! read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

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I call Greg "The Doctor" because he gave new life to my aging F30. With a loan approved, looking for a new car, my current car started to make a knocking sound on the steering rack. Brought it to Performance Dynamic. As I was talking with Greg, he picked up on my concerns about the car (suspension, power, safety) and how I use it (Woodside and Skyline for fun, and regular commute, etc). Based on this information he made some sound recommendations. We worked a plant to make the improvements. After he was done with my car, it feels better and more fun than when I first bought it. Now I look for for any reason to take it on the road, feels so good. Getting a new car? Nah, I am having too much fun driving this one. The entire team is very generous, sharing experiences, information, useful practical tips. Caring for my car as if it was their own. Very accommodating and working around my schedule. The price? Well, it is a BMW. There are some shops that are cheaper than Performance Dynamic, and some that are more expensive. For me, it is the peace of mind knowing that when I pick up my car the problem is gone and it is running better than when I dropped it off. That has not been my experience with other shops, regardless of the price. Definitely recommend them. You take care of the car, the car takes care of you. read more

I have been to Greg and PDyanmic for 6+ years. He's the only person/ shop that I trust with my BMWs. From E92 M3 to F87 M2CS. His work is meticulous, very detail oriented and just totally awesome. I highly recommended PDynamic. read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

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These guys know their Bimmers! Brought my 535i in and they did an amazing job! Greg is a great technician and Azeem is a great at communicating exactly what is needed and also kept me informed and updated about my vehicle. If you have a BMW and need some work done come see these guys! Top notch! read more

Azeem and Greg are awesome people. Greg explained the issues very well, returned my calls on time and fixed my BMW at a reasonable cost - much cheaper than dealer's quote. These people are very confident about their "BMW knowledge". My car was fixed and ready at the promised time. read more

It's always a great experience dealing with Azeem and Greg. These guys know BMW's. Hands down one of the best BMW shops in the Bay Area. My go to shop for my 750i. read more

I had a bunch of things to be repaired on a 2019 BMW 440i that I just purchased used from an out of state dealer and which came with a few issues. The main problem was a broken parking brake cable clip, which produced a scary scraping sound under high acceleration, a part that only costs 10$ but is a bit difficult to access and somewhat labor intense to replace. I got a wild spectrum of cost estimates from different shops for replacing that part and if you go to the wrong shop it can cost over $1k to repair due to labor estimates differing so wildly (including at the other indy BMW shop across the street of PD). Performance Dynamic replaced it at a fraction of the price BMW quoted me. They also offered an upgraded part made of metal instead of the fragile OEM plastic clip to avoid breakage of this part in future - some part I knew existed but none of the other dealers suggested. PD knowing about the upgraded part gave me sort of reassurance that they have done this particular repair before. As second problem I had some vibration under breaking issue which they diagnosed correctly as coming from warped rotors and after replacement of pads and rotors the car seems much more stable under braking. They initially quoted a price that was slightly higher than BMWs Value Service Special (BMWs promo price for certain services) for the brake pad+rotor job, but after a quick discussion with the parts supplier they could not only match but also beat the BMW Value Service Special price, while using the same parts. They even did a free alignment afterwards as well. Lastly they replaced my cabin filter (only charged small amount of labor) for a part I got from amazon. I would've normally just installed this by myself, but they quoted a reasonable labor price to replace that, so I just let them do that work as well and safe myself some time. Overall I was very happy with the service and communication. Service advisor (Azeem) and technicians seem knowledgeable and honest, prices are competitive and results seem great. I also liked that they send you quotes upfront electronically for every work item. You can approve these estimates electronically or ask questions easily by email or text message. But if you wanna have a call, they're also quick to pick up or return your calls (no annoying waiting queue like you sometimes have at BMW dealers). They charge a 3% credit card payment fee, but they made this very clear upfront and it's disclosed very explicitly in the estimates as line item plus included in the total, so no issues with that (unlike some other businesses which put stuff like this into fine print). I paid via Zelle so they removed the CC fee from the final bill and I paid in fact a little less than the approved estimate. Definitely recommend and I'll probably come here again in future for my BMW service needs. read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

PD was recommended by Ercan at OG Performance and Tuning. I needed my F30 N26 engine swapped with a custom rebuilt from Miami Engine. They did a great job in less than quoted time. Greg and Akeem are very knowledgable and worked with me on all details. After the swap and E85 tuning (OGPT) we got about 355hp out of the engine on the stock turbo. At first event on new eng. and tune I dropped from 2:03 to 1:55 at a NASA TT event at Sonoma Raceway. I highly recommend them for any BMW work! read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

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Great team, the owner Greg is super friendly and knowledgable, and by far the most competitive pricing for my car's needs! Greg opted for a more cost/labor efficient install on my car, saving me money on both parts cost and for the cost of his work. Azeem is a friendly and knowledgable advisor as well, and the shop has so much experience with general maintenance and performance needs. I would happily recommend any BMW owner visit the shop. It's run by enthusiasts and they took great care of me. read more

Do not take an M car to any place other then PD. Most knowledgeable technicians I have ever met with absolutely phenomenal customer service and widespread connections to source parts OEM and after-market. I trust PD on m performance vehicles more then dealers. Professional. Honest. Fast. They replaced an entire motor within a few days of getting it. Greg and his team will also tell you about any known issues or upcoming service to help keep the car healthy and out of the shop! You can tell that these guys care more about making customers happy than the money which is a sight for sore eyes. -Remy read more

They did a great job my valvetronic full titanium exhaust. Top quality job for sure. Came in a bit early but was very understanding. Answered all the questions I had. Will definitely come back. Thanks again Greg read more

First time customer. I took in my 335is for service and I was highly pleased with the outcome. They're great, honest, hard working people here. Very knowledgeable. Very respectable. My go to shop from here on out. read more

Greg and His team are the best. They provide great customer service and very straightforward with their work. Their communication and pricing are incredible unlike other shops I brought my car to. I drive a Bmw 335i and I brought it in for a valve cover gasket replacement, faulty injector, and a valvetronic motor replacement. They diagnose every issue that I had on my car very accurately and would consider their recommendation of any sort of replacement/upgrades that I would need to keep my car running perfect! read more

Performance Dynamic - Valve cover + valvetronic motor replacement - Auto Repair Near Me - Mountain View, California

If you are looking for a place to bring your BMW that actually knows what they are doing, then this is the place for you! After having a horrible experience at the dealership, I needed a new place to get my services done. Performance Dynamic was recommended to me, and boy am I glad I came here. My 340i was slowly losing coolant and after having 2 different shops take a look and not able to locate the leak, Greg was able to immediately diagnose the issue, get the part necessary for the repair, and install said part all within 1 day. Problem solved quickly and efficiently. Shortly thereafter, my car started dumping white smoke and making a high-pitched squeaking sound. After shopping around and getting a few quotes (~$2,000), Greg was able to fix my issue once again within a day, and for less than $300! The shop knows this is my daily, and I need it back in a timely manner so I don't have to spend money ubering to and from work. Much appreciated! I was also looking into a new suspension but was having difficulty figuring out what brand coilovers to go with and what size tires I would need to complete the setup. After explaining to Greg that I didn't want the "stretched" look that the last shop installed (even after telling them I didn't want the tires stretched), I was able to get some Ohlins coilovers and some pilot sport 4s tires. Man, do these feel amazing and look stellar to boot! No more stretched tires! I was able to complete my suspension/tire/wheel setup, and the best part was it cost about HALF of what other shops wanted to charge me! Not only is the work quality and timely, but the price is affordable as well. If you're looking for a shop you can trust, look no further, Performance Dynamic is the place to be! Greg, Azeem, and the team, THANK YOU! read more

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Greg, the owner of the shop, did an awesome work fixing my car's stripped oil pan. He is honest and upfront about these kind of issues can be easily fixed through an inexpensive repair, rather than requiring a three / four thousand dollar job replacing the entire oil pan. The entire job was done within an hour. Excellent work, highly recommend the place. read more

Let me tell you, I had bought a lemon e92 m3. The car needed multiple sensors, transmission service, pulleys, suspension, mounts, bearings and threw many codes. Greg and Wyatt had gotten my car from broken in the garage to become my daily between San Jose and San Francisco within a week. Not only is the work great, the prices are super reasonable. Thank you Greg and Wyatt. read more

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Having picked up an e92 M3 a little over a month ago, I knew establishing trust with a competent mechanic/shop was going to be crucial. The first thing I wanted to take care of was the infamous rod bearings on these s65 engines. I began shopping for quotes and was quickly turned off by the ridiculous prices I was getting from the "must go to" BMW specialist shops in the Bay Area. Other options I was looking into was sourcing the parts on my own and trusting a random guy in their garage to do the job for me. Then, I came across Performance Dynamic and Greg from an e92 FB group. After checking out his instagram page I reached out over a private message and he was quick to get back to me with the pricing info I was looking for. BTW - his price was in-line with what those guys in their home garages were asking. When it came to scheduling and dropping off the car, Greg was awesome to deal with and took the time to explain everything he was going to do and answer any questions I had. I was a bit shocked when I got a text from Greg about an hour and half after he started with the first rod bearing out of the car.. He works FAST! The software this shop uses to manage booking, updates, invoicing is pretty slick as well. I appreciated how I was kept updated over text messages throughout the time my car was at Performance Dynamic. Greg's knowledge about BMWs, his honesty, integrity, and fair pricing has earned my business for the long run. I can recommend Performance Dynamic to any BMW enthusiast without hesitation! read more

Performance Dynamic - Worn Rod Bearings at 64k miles on 2012 M3 - Auto Repair Near Me - Mountain View, California

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This is THE place to get your BMW serviced/modified. Greg is a very down to earth guy and really knows his stuff, needed a charge pipe and charge cooler changed from my F82 and he gave me full details on what needs to be done and how long it would take. Other shops quoted me 2x-3x more for the cost and time. Greg did it all super fast I would honestly only get my car serviced at this stop. Highly recommend! read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

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Customer For Life period. Writing to back up all the positive comments about Greg and his shop. Excellent experience at all levels and is the main reason why I continue to drive from Tracy for his service. Amazingly knowledgeable and most importantly, a cool guy you want to keep bringing business to. I've had all recovery work from nightmare shredded serp belt to leaking trans line to down pipes and recently full exhaust. Greg continues to provide quick and efficient service at great rates and highly recommend his service! Recent good news is that he's expanding which says a lot about the level of work that he does. In life they say you need good accountant, good Dr. and good mechanic. Check that box off... Done.. read more

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I would give this place 10 starts if I could! I've owned numerous BMWs and have worked with a few local mechanic shops before but ended up going to Performance Dynamic after hearing so many good things about his good work & great rates. My 2011 335is had a boost leak and was due for 100K service. I've called them and scheduled an appointment with Greg and told him what I need to get done basically. When I got there Greg pointed out everything that was worn / needed to be replaced. I got the car back in 4 hours and it runs great now! He replaced vacuum lines as well as some radiator hoses, cabin filter and cleaned my K&N filter even though I didn't even ask him (at no charge). He wiped down my engine bay which I really appreciated because there was some coolant all over after a radiator hose blew a while ago. I'm so glad that my friends have recommended this place to me. I was really happy with his work & very fair pricing. Greg is a great person who explains and goes over everything with you and has a great knowledge about BMWs in general. This is definitely my mechanic to go to for anything I need in the future! read more

Performance Dynamic - Auto Repair Near Me - Mountain View, California

Greg and the team are BMW fans through and through. And they're extremely helpful and kind to boot. I've trusted them for years with my bimmers from m4 and m5 all the way back to my e30. They can and will do it all. I actually live in contra costa and bring all my cars here, no matter the distance. 10/10 would recommend. read more

After getting into my 2008 335i I found that keeping up with maintenance is key to keeping my car running at it's best. Having gone to the reputable shops before and seeing the dents they make in my very small wallet really made it difficult to keep up with the basics of my car. Thankfully I found Greg and his shop, Performance Dynamic. From the conversation that I had with him, I can tell that he had a wealth of experience with these cars. Also, the unbiased advice that I got was sincere and seemed as though he cared for my car as much I did. That's a pretty good boost to my peace-of-mind. I spent more time at the shop then I probably should have, asking everything I could about my car and Greg didn't flinch to give me his advice and thoughts on it. From what I gathered, he's been everywhere from BMW tech to Dinan and now to shop owner. That kind of experience is hard to come by and the professionalism that I was shown is going to keep me coming back in the future. Big job or small job, I'm certain that it will be done right with Greg and Performance Dynamic. read more

Love how Performance Dynamic treats their customers. Took my car in to see if there's an external leak. They pressure tested the car and found nothing. They didn't charge me anything and I know other independent shops/dealers would've charged me for diagnosis. Would highly recommend taking your car in for service and other needs! read more

Can't say enough. Greg the owner is extremely knowledgable with BMW platforms. Doesn't try to pocket gouge and gives solid opinions on maintenance and modifications. I had an injector fail on my 2013 M5, Took it over to Performance Dynamic and had the answer to the problem same day. Car was finished following day due to parts needing to be ordered. Quick and easy experience. Because of the professionalism and honesty, I will continue to bring my car here as long as I can. read more

After meeting Gregory at a car meet years back I had got to know him a little bit and realized he was very sharp and passionate about his automotive craft. Finding somebody who is not only intelligent but factory trained, dealer certified, and most importantly somebody who also cares for the quality of work they put out seems to be rare nowadays. After botched installs of many different parts my car had not run properly for almost 3 years. When I heard Greg had opened his own shop and I asked him if he could fix my single turbo 335. After discussing the details I brought the car to to him and he had it apart and ordered parts within the week while also working on other customer cars (we had established that my car was low priority if other customers were in need of service due to the complex nature of my single turbo). A week felt like a flash after I have been waiting for approximately a year for the first attempted install. Greg looked the vehicle over from top to bottom checking for coolant leaks, oil leaks and addressed other issues I had mentioned. In the 2 weeks my car was at the shop RUNNING! He had sourced all the parts we needed to repair the mistakes made in previous install as well as improved the car in many ways he did not need too re wiring headlight wires due to sloppy previous install, changing vacuum hose to a black color instead of a loud blue that was previously installed, and more. All small things but meaningful in showing his attention to detail. Again I will stress that is very rare to find somebody today who is as dedicated their craft and is obsessed with providing a good service and making sure that the customer is happy. I personally know because my car has been to many different people and most have turned out to be nightmares. I would recommend that anyone and everyone work with Greg if they are able to, he made the process a breeze and was very affordable as well. Performance Dynamics is a new shop starting up in Santa Clara but I 10/10 would vouch for the shop and owner for being top notch. read more

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Thank you performance for getting my M5 right. These guys know everything inside and out and will never steer you wrong. Got my car dialed in and I am beyond impressed. Greg absolutely knows everything about Bmw so you are in good hands there. The staff there is truly amazing and I would recommend this place far over any other custom Bmw shop. Will definitely be back for some more fun stuff and with the next car. Five stars is an understatement. read more

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***2014 BMW M6 CLUTCH REPLACEMENT*** Thank you once again to the Performance Dynamics team for delivering such a great service with a fast turnaround. If you haven't read my review about my M6 engine replacement also done here, definitely scroll down and give it a read if your on the verge of deciding if this is a trustworthy shop. Ive had nothing but great experiences here. So as all of you may know, or own a DCT transmission, The Bmw Oem Clutches are already maxed out in terms of power on the Stock S63TU engines. (M5-M6) etc.. well im tuned and all that power on a stock clutch will definitely accelerate the wear on the clutches. So i knew the right person to call @Performancedynamic . They did the complete swap to SSP SPEC R upgraded 900lb torque clutch. They got it done very fast and also explained to me how the clutch works and how it possibly went out. I will be uploading pictures so that you can see what my clutches looked like. Greg and Zach were wonderful to work with. You can ask them literally any questions and there super informative on the subject at hand. There scheduling was super easy and they also use an up to date system that actually sends you text message alerts about whats going on with your vehicle or when the job is complete. I will be now going to this shop for many more services and oil changes. Most trusted shop i have ever been to or experienced. Thank you to the Performance Dynamic Team for always going above and beyond for your customers. Highly Appreciated. Thank you! read more

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The best shop for all of your BMW needs ! Performance Dynamic is the go to shop for anything BMW related. Greg is the most competent, experienced, knowledgable and honest person in the industry and the only person I trust to work on my cars. He's an enthusiast at heart who has owned quite a few M cars and his past experience as a master technician at BMW and Dinan are unparalleled. Greg has been working on my cars and our families cars for a few years now prior to him opening Performance Dynamic and his work has always been exceptional. Not only is his work top notch, his pricing is also extremely reasonable and competitive compared to other shops in the Bay Area. We just finished doing strut tower reinforcements on my E46 sedan as well as a complete brake service (pads, fluids), oil change and CSF intercooler install on my M2 and I could not be more stoked on how the cars are performing. Sending in a work request and setting up an appointment is also incredibly easy through the website. If you give this shop a try, you won't be disappointed and will be apart of the Performance Dynamic family for life. read more

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I took my 2011 BMW 335d here and was more than impressed with their service. The previous owner of the car had taken it here and had extensive emissions work done, that included replacing the DEF tank. The car developed a DEF leak that left residue on the bottom of the car and rear bumper. I called Azeem and explained the situation and that I was the new owner. He remembered the car and after talking a bit about the car he had me book an appointment. He was able to get it in prompty and called me later in the day. He said they had found a seal on the tank that was defective, or damaged during the installation. They covered the repair under their warranty and returned the car the same day. I also asked them to check the rear brakes and see if it was due for an oil change. When I picked up the car, Azeem told me I was a little early for the oil change and that rear brakes still had some life. I really appreciated their honesty and willingness to stand behind their work. Thank you, Joseph read more

Used these guys now for a couple of jobs, one was a Spec stage 2+ install, camber plates and now they just installed my new Vargas GC turbo along with other things that I needed fixed. Guys fixed the rattle, bled my clutch, oil change and turbo install and couldn't be happier! Guys do good work and you don't get jacked when it's time for the bill like other BMW shops in the area. read more

Performance Dynamic - Ready to hit the track! - Auto Repair Near Me - Mountain View, California

The Ultimate Mechanics for The Ultimate Driving Machine ! My son suggested that I take my E60 to Performance Dynamics for it's next service appointment and I was very happy that I did. My 525i was experiencing a coolant leak near the front right tire and I wasn't able to locate the source of the leak. Performance Dynamic was able to quickly find the source of the leak - a hidden crack underneath the expansion tank - and replace the part. They also performed a full coolant flush and the total cost for everything was about half the price quoted by my previous shop and the work was top notch. Greg was great and he even took the time to show me the old tank and where it had failed. Greg also reviewed a few other things that I'll need to look out for in the future, like a leaking Oil Pan Gasket (nothing major yet). I was thoroughly impressed with his work, his BMW knowledge and his professionalism. I'm now a 100% SATISFIED CUSTOMER FOR LIFE. read more

Performance Dynamic - BMW 525i - Auto Repair Near Me - Mountain View, California

This shop has stellar reviews, but this was only one of the reasons I had my BMW serviced there. The main reason is that they quoted me a very reasonable estimate for a kind of repair that most shops do not even offer. Getting an appointment was an ordeal. It took months, like you are going to visit a specialist. In the meantime, my car developed other problems. So when it came time to service it, I asked them to diagnose what the other problems were. They did that for a $180 refundable fee. They found several items that needed fixing, with different degrees of urgency. In the end, I agreed to do some of those. The work was performed fast and I when I got the car back it had been detailed cleaned inside and out. This is a much better cleaning than what you get at the stealer. It turned out that they had correctly diagnosed the problems. So this place is competent, even more so than a typical stealer. No surprise, the shop owner is likely to work on your car here. So no complaints on the quality of their work. However, there are downsides, hence the 4 stars rating. First, their labor rate of $200/h. I am sorry, but that's unreasonably high. Second, they charge a 3% fee for credit card payments. This is the first time I see something like that at a car repair shop. Unfortunately, I missed that on the estimate, and only saw it at pickup time. IMHO this is unacceptable. Yes, the banks/credit card company will take a fee, but this should be considered part of the cost of doing business. Are we asked to pay a fee to cover your taxes? Your kids' daycare? Where does it stop? So, would I return? It depends. I think I made a mistake to let them work on non-essential repairs, because of their excessive labor rate. It makes sense to use this shop when (a) you get a good estimate, or (b) you have a difficult problem. And only have them fix that problem. For all other cases, my suggestion is to find another, more reasonably priced independent shop. read more