I called to get an estimate on my sprinkler system. They sent out a technician to fix the problems…read more When I said I just wanted to get an estimate I was charged a "Service Estimate ". This was never stated when I called or on their website. This should have been explained when I called.

I had been a customer for over 7 years. Last week I tried starting my sprinkler system. There…read morewere parts lying on the ground and a cracked plastic top by the system shut offs. The system was not working. Everything was working fine until Best Irrigation winterized my system last fall. I called the company and they told me there must be damage from the freeze that had happened. This damage was not communicated to me, noted in the service techs notes, nor anything said about any damage that could have happened because of the freeze. The parts were lying on the ground and parts were obviously broken. The service tech told me everything went fine. If parts were lying on the ground and cracked parts, then there was obvious damage and it should have been communicated. If I knew there was damage I would have scheduled an appointment. The lack of communication is unacceptable and I will be finding a new irrigation company. I spoke to Best Irrigation and they did not want to remedy or help fix the problem.

Rob was Professional and courteous. He was quick to respond to communication. Easy online invoice…read moreand payment options.

Fair priced, on time, knowledgeable and professional. What more would anyone need or want. Glad…read morewe connected.

I called Wet n Wild Irrigation as I had a leak in the supply line to the valves. They were able to…read morecome out same day and repaired the leak. The two men who came out were nice and were able to complete the necessary repairs to get the system up and running prior to a home inspection. I would use them again and will have them service my new house.

Exorbitant Charges and Mispresented Service I recently had…read morea terrible experience with Wett and Wild and its founder, and I cannot emphasize enough how disappointed and frustrated I am with their services and misrepresentation that this individual is still part of the company. The most egregious issue was the exorbitant charges they levied on me. They charged almost $500 for just four sprinkler heads, 20 feet of line (did not need to dig or bury) and 90 minutes of labor! When I spoke to the business office about the charges, they said that the founder no longer works for the company but he'll sometimes go out and do service calls when customers call his phone - the original phone number for the company. As a remedy, they said they'd put a new phone number sticker on my control box this fall when they blow out the system. Lack of character on all counts - not taking accountability. We've used Wett and Wild for almost 10 years. That ended today. My advice: Save yourself the trouble and money, and look elsewhere for a reputable and honest lawn sprinkler service.

Jordan and his crew do fantastic work! They are very thorough and quick. I would recommend DeVries…read moreLawn and Landscaping to anyone that will listen!

From the owner: Highly educated and experienced people, we are a business that focuses on quality work and our…read morecommunity.

Started great. Ended horribly…read more Homeowners: beware - hidden fees & poor communication. We hired Rock Solid Landscape & Irrigation to extend an existing rock bed with vinyl edging to match what we already had. The proposal and rendering illustrated vinyl edging all the way around -- but mid-project, the crew told us there would be an extra $1,500 charge to add it to the outer edges beneath our fence line. The conversation we had with the onsite crew was about bumping the bed back past the fence line (like our previous bed already was), while apparently they were referencing adding vinyl edging to the back fence line. After the rock went in and they called it "done," we were told it would now be $3,000 more just to add vinyl edging along the back side -- leaving us with rocks spilling into our neighbors' yards. This is a textbook case of hidden change fees and poor project management. Jeff, the project manager, allowed the crew to deliver and communicate a major change order without ever clarifying with us. Once complete, Jeff told us that "natural edging" was the norm for most projects - although during our initial consultation and walk through before work started, the term "natural edging" had NEVER come up. We were also told over and over that the work they were doing would match our existing bed (which has vinyl edging all the way around). Jim, the owner, backed this up with ego instead of taking responsibility for his team's miscommunication and doing right by the customer. Their lack of accountability, empathy, and detail was the downfall of this project. Alex and the crew did great physical work, but it's a shame their effort is overshadowed under such unprofessional leadership. This company has a pattern of hidden fees and misaligned expectations. Would NOT recommend.

Love rock solid, good customer service…read more Very good company and Jim is solid, thank you

RJ responded to me right away. He was able to come out the same day, within a few hours of my…read moreinitial contact. He showed up and walked me through everything he was doing. Very respectful, friendly and professional. Great price too. Thank you!

RJ did a great job installing our sprinkler system. He kept us informed and was willing to work…read morelong hours to finish our project on time.

Down to earth guy. He will ask you to text him your info if he's busy, this is normal. Showed up on…read moretime, managed to help rectify a poorly upkept irrigation system enduring getting a pipe burst on him, working in a 3-ft crawlspace wrenching an almost impossibly placed overflow valve out to be replaced, and replacing multiple sprinkler heads with ease. This is the definition of someone who works for you and is reliable through and through. Could not recommend higher for having your irrigation system worked on.

From the owner: A new irrigation service company headed by a tech with 16 years experience. My goal is to bring…read moreyou, the customer, professional and prompt irrigation service. You won't find a more dedicated irrigation service professional anywhere else.

Non-responsive, customer service, not very consistent service in the past. Plenty of other…read moresprinkler companies out there.

Todd, and his crew built our sprinkler system six years ago, we haven't had a problem with it since…read moreas we have him come out in the spring and fall to start up and close. I highly recommend Todd and Midwest Lawn Service if your looking for a sprinkler system.