So for starters a while back in april I ran over some real stiff roadkill at going about 45 -55 on a back road. Popped a hole in my rad on my 2010 Ford focus . It overheated and burned out the gasket to my timing cover of course I had to get both parts replaced replaced. My rad was replaced at a shop in waukee called Willard Garage wonder full place great people. At the time I worked at the fareway right next to this place in Pleasant hill and while i was at work I figured it would save me time to just take it to performance plus its close it, should be a quick fix, right? I go drop it off and i get it back a day later cool right? No, I STUPIDLY singed their little piece of paper saving the from any liability BEFORE I herd my car running. When the "mechanic" who worked on it drove it out, you could hear metal grinding on metal. I drove it around the block, no power, car wouldnt change gears and it felt like it wanted to die everytime I full stopped and didnt have a foot on both the break and gas. I took it back to the tech told him what was happening and the car wouldnt car. It is an older car and made some noise here and there but never GRINDING or dying at red lights. He SHRUGGED HIS SHOULDERS AT MY CONCERN, told me he did "everything right" and reassured me the car would not die at a red light if i were to drive home. Well I drove the 20 -30 mins back to waukee to have my car DIE AT A RED LIGHT. I called the tech and he sounded like he did not care. I even tipped the guy who did the work $20 before leaving causes I, again stupidly took the word of someone who worked here. Right after i hung up the phone with the tech that cant do anything. I called my dad and grandpa and explain what happened. They tell me to give them the car, they drove 2 hours down from waverly same day to trailer my car and drive it back, in the mean time my dad gave me a Pontiac vibe to drive while they figured out what was messed up. They took my car to a shop in Janesville run by a man named David. I was in the shop when he took my engine apart, the techie hired at performance plus put my timing chain back on wrong, missed it by 2 or 3 teeth the real mechanic informed me. This resulted in a totaled engine, my dad, grandpa, and I spending a few days trying to find a replacement engine in junk yards for my ford. Finally after a total of 3 weeks, a new engine was found and dropped in my car, and because I already paid the scum shop $1200 to replace the gasket and ruin my car through incompetence. My grandpa the amazing man he is paid David $1700 to put the "new" engine in my car, after also paying the yard for the part. This place and the people who work here are trash and no nothings, do yourself a favor, take your cars out of the eastside to get repairs. Id recomend any shop in waukee since those people see expencivse cars daily and will take care of your car even if it isnt something real fancy. This place does not care about quality, the customer, or anything id imagine. There are NO mechanics at this location like David or the people at willard garage, they could barely be called technicians. Learn from my sorrows, dont trust this place to even air up your tiers. They are frauds and not mechanics.
I even signed up for yelp cause I know they'll recognize my name. I will not let this go next time im in des moines, im gonna be standing in front of this place and telling anyone who will listen to me that this place is not to be trusted and i will be handing out willard garage cards to all. Look at that 2.8 they do such good work here. NOT. read more