Thorough assessment of my car as I heard a "funny noise". Got me in, checked everything out, gave…read moreme a complete rundown and saw nothing needing repair. Appreciate the honesty and integrity. Worth the cost any day!

This place exceeds expectations regarding quality and efficiency. Im from out of town and needed my…read morewindshield wiper transmission replaced quickly and these guys were able to get it done in under an hour of total wait/labor time. Very friendly staff, easiest 5 stars around.

The price is reasonable compared to other oil changes in the area. They are super fast with…read moreservices and make sure you are taken care of and answer any questions you have.

I truly hate to write a negative review, but I only am in hopes to prevent others from having a…read moresimilar experience. Unfortunately, during a service, we believe a service provider at this location caused a crack in our oil pan that resulted in an oil leak. What raised concerns for us was that we were not informed about any crack until the end of the attempted service. The explanation they provided was that whoever serviced it previously had supposedly caused the damage over a year ago. However, our truck had only ever been serviced by the head of service at a Ford dealership, and there had never been any signs of leaking oil or any indication of a crack prior to this visit. After speaking with several mechanics afterward, multiple professionals agreed that the explanation we were given did not make much sense. If the crack had truly existed beforehand--which is already unlikely--it seems it would have been noticed immediately before attempting to refill the oil. Instead, we only learned about it after the service was attempted. We ultimately had to spend approximately $1,400 to repair the issue. What was even more concerning was that another customer had the SAME issue after receiving an oil change at this location just about a week before. I always try to give businesses the benefit of the doubt, and I understand mistakes can happen. What matters most is honesty, transparency, and integrity when addressing those mistakes. Unfortunately, we did not feel that happened here, and we felt the situation was handled dishonestly. I sincerely hope no one else has to go through a similar experience.

I have been going there for 8 years. I don't know what has changed but recently my wife stopped in…read moreto get the oil changed. The 2023 vehicle came home with an oil leak all over the driveway. She went back and they denied everything so she went to the dealership. Dealership total her plug was cross threaded. I didn't want to believe my guys I've trusted for so long would do us so shady. I took my truck in everything the guy touched was bad power steering fluid, transmission fluid, differential fluid. Basically leading me to believe I was going to break down any second if I didn't pay them $800 to change everything. I told him I'd go to the dealership, and I had a massive oil leak directly after. Took it into a different shop oil filter finger tighten half turn on the oil plug. All the stuff he claimed was bad the new shop said it was a lie. I wouldn't go there because they are up selling and if you don't pay they make sure you will later. Terrible

"Sparkle" in Coloma, MI is 5-STAR Service! Just moved here recently & last time I went somewhere…read moreelse locally that cost me almost $300. "Sparkle" in Coloma, MI not only changed my oil & oil filter, but my cabin filter, aired up all of my tires, checked all of my vehicle's fluids, & included a FREE car wash. All for less than $100 with a Senior Citizen Discount I didn't even have to ask for. :) I know where we're going from now on! TY "Sparkle!" The only thing that outshines our vehicle now is your Super Stellar 5-STAR Service! :)

Just all around A plus service, fast pleasant, honest prices ,locally owned and operated, quality…read moreproduct, highly recommend

I just went there for my first time and it was a great first experience. They were quick, friendly…read moreand very sufficient. While I was waiting for them to do the oil change they kept up good conversation so there was no time for any awkward moments. I'm very happy this place was recommended to me, I will be going back for my oil changes from now on.

We bought a brand new Accord in September and 3 days later seen that the plastic on the heater knob…read morewas broke, immediately took it back and Jess the service manager said he would have to talk to Honda to see if it was covered by warranty, never heard back from him, called Honda Corporate, well finally 6 months later they called and said Jess said we did it. Spoke with Shania our sales girl, she said it's out of her hands. Husband went in again to talk to them and told them he is filling a former complaint with Honda, and the sales manager told him to leave and never come back. Shame on you Tyler Honda of Stevensville, got the money from us and that is all they cared about!! Never would I recommend!!

They are not transparent with their total costs with customers. They go over individual line items…read morefor recommended services and have a parts cost included to add a bit more confusion. I provided feedback that total cost should be outlined after the recommended services are accepted so the customer can have a clear picture of the cost (which would include labor) to prevent any misconception of cost - as a second chance to make sure everything was understood. I was met with resistance from their Operations Services Manager implying we didn't look in the right spot but why didn't they say - this is going to cost this based on what you're accepting - he didn't agree and said that wasn't part of their protocol. I took full responsibility for misunderstanding but said they can be more obvious and clear about total end cost when folks are accepting recommended repairs - this feedback was not accepted. So make sure you're asking total cost (looking at the far right side of the quote sheet) and ask for the complete total cost of all the repairs because they are NOT going to offer that to you unless asked. But they'll say afterward they did tell you that or were shown the information but you got to make sure you look at the right column. I won't be back and hopefully this prevents someone from getting surprised at the total cost when they're paying.

Matt's to the rescue again! My mother was passing through town and heard a noise under her truck…read morewhich was troubling. Matt's got her truck in the same day and fixed the noise for an extremely reasonable price. Honest, kind business. Have had numerous positive experiences for many years. Lucky to have this business in our area! Thank you!!!

I needed new brakes and new to the area. They were friendly and professional. I thought I needed…read morereplacement brakes for both front and back and they called and said only front! Honest guys!

don't go unless you want to be talked down on like you've been dropped on the head by an egotistic…read morerude man. I came in for an estimate a while ago and was treated as if I was stupid. I'm not stupid. This rather large guy (don't know his name, therefore working off of physical description.) immediatly looked at me with an actual scoff. Took one look at my car and veered at me like I was gum under his shoe. Not only did he not DO HIS DAMN JOB but had the nerve to not write anything down, no quote, no numbers, no names. NOTHING. Then walked away with a pathetic "this is gonna cost a lot of money. not worth it." If you don't want to do your own job, then quit. He treated me disrespectfully even as though I was "beneath" him. POS. Don't go here.

Great help on the phone when I needed it. Needed help with jump start charger, team kindly answered…read morethe call and gave me some pointers.

We are in town to attend Daughter's graduation services at a nearby University. Daughters car has…read moremultiple needs, so after the services, Discount Tire recommends Valvoline on East Ireland. In a word -- Aaaaaaaamazing! Thankfully, there is no line and we were able to drive up into the empty bay. After a friendly and courteous greeting and inquiry re: needs, Matt and his crack team get us in and out in less than 30 minutes -- more like 20, to be exact. From centering to exiting, Matt explains each step of the process; the computer monitor clearly lists the services you are charged for; it also swings around, allowing you to view in real time, who is under your vehicle and what is being done; they are in constant communication with each other, via verbal calls and echo verification. I appreciate how the 3 man team works quickly, efficiently and most importantly safely. I am at ease, knowing that they are paying attention to the tasks in progress, are NOT on their phones, you see/hear them at all times. EVERYONE is safe. Can you tell how important "safety" is?! Especially for these gainfully employed young men who (most definitely are not 'ne'er do wells') showed up for work and have their whole lives ahead of them! If you are asked to turn the vehicle and it's wipers on/off, they provide a reasonable rationale behind it. Matt kindly reset the vehicle's service reminder for us, and gave us the window sticker reminder (listing recommended mileage & oil type replacement) -- Excellent! Some people want conversation, that's not why we're there. I appreciate how they respect our time -- No inane conversation/questions about the weather or invasive questions re: where are you from, what you're up to/plans are. Professional courtesy up front, state your business, then Matt and his team go all in like BOSSES. After the oil is changed, you are shown the new oil level, so you have eyes on it and have confidence in their work. After applying the online coupon, it was $133.73 for Daughter's Sport edition SUV: fluids topped off, filthy air filter changed out, 4qts full synthetic oil, multiple point safety check/verification in under 30 minutes. Pricey? Perhaps, but a more than fair price for SAFE, efficient, no-frills/no-pressure sales pitches. The time saved is WORTH IT! From a cynical health care professional in a very time driven, every detail is crucial role -- stellar, impressive work ethic/flow! This generation still has people who work hard to earn a fair day's wages. Thank you, Matt and team -- You all were great!

It's 8:05 on 1/12/24 and the store cannot open because the manager is not there so I've been…read morewaiting outside.