Recently hired them to swap out my old Sump Pump + resealed the pit lid with silicone caulk as I…read morealso have a Radon Mitigation System. Petr was responsive to my inquiry via Yelp and Jason, the plumber who came out was such a nice guy and he did a great job with swapping out and re-sealing the pit lid. The first sump pump that was installed unfortunately had an issue with the lighted plug but they came back out to replace it so it's all good now. I highly recommend Jason to anyone looking for a plumber - he's really one of the nicest plumbers I've met and he'd clearly and patiently answer any questions you may have. Their quote was also competitive. I'd definitely be calling them in the future for my plumbing needs! P.S. if you're unable to reach them at their phone/office number, try messaging them via Yelp. I didn't really have much luck when calling their number but they're always responsive via Yelp/text and would call you back as well.

Great service with minimal wait time,highly recommended. Had…read more3 separate issues and they took care of everything in one visit.

I'm happy to leave positive reviews when warranted, but unfortunately this experience fell short…read more That was even before any work was performed. I contacted LaCassa to get estimates for two projects. During my initial call, I was informed there would be an $87 fee for a technician to come out and provide an estimate. That was not an issue because I was also informed the $87 would be credited back if I signed a contract to perform the work. During the visit, I was then told it would cost an additional $395 just to assess the issue in order to provide the estimate I originally requested, and that was for the first project. This charge was described as a "diagnostic charge.' From my perspective, I had already paid for an estimate as I requested in my initial phone call, when in reality I apparently paid for someone to tell me I'd have to pay more to get that estimate. That within itself was misleading. For the second project, I was given a price with a condition attached, essentially, the price only applied "if" nothing went wrong. I was then asked if I wanted to move forward with the work, without being told what the cost would be if that condition wasn't met. I understand this is an older home and things could happen, but you can't give me a conditional estimate without providing the cost for both sides of that condition. I did eventually get that information after raising concerns, but it should have been clearly communicated upfront, providing me with the big picture. Overall, the lack of transparency and clarity during the initial interaction led me to make the decision to not move forward with this company. Communication is key. EDIT TO CARMEN: I do understand the need for an in person evaluation. However, your response is relative to the dishwasher part of the request only. With that said, I've never had a company come out to provide an estimate without performing the steps required to complete that estimate. In this case, I was simply told that you'll have to pay $87 for a visit (all good), but then you have to pay an additional $395 to get that estimate (not good) when I could have been told that over the phone just as you typed in your reply. Leading the customer down the path of thinking they're going to get an estimate instead of stating up front there could be additional steps/costs required to get that estimate is misleading. That's an example of my transparency concern. In regard to the outdoor spigot part of the request. You didn't address giving a conditional estimate without providing the cost for both sides. I had to ask for that when it should have been provided prior to me being asked if I wanted to sign for the work. Of course I'm not going to sign without knowing both sides of the coin. That's an example of my communication concern. We all have different expectations and I simply want others to know what happened to me. It creates an awareness of what they may be up against if the tech comes across something that as you state, isn't 'normal'. It may also help someone know what questions to ask to help prevent it. I felt the need to clarify that my concerns were not related to the $87. They were related to the communication and transparency since your response only reframes what your process is. Thank you for taking the time to reply to me though, as I really do appreciate it. Take care.

This company is very responsive, available and good. The quality and communication of services is…read moretop notch. They are also very expensive.

Hi, I requested Bates come out to replace a diverter valve in my shower. I was able to schedule it…read moreon Yelp. They replaced the valve, it took a bit under and hour and they charged $475. Which while not cheap is less than the last plumber I used who charged more than $600 for less than an hour of labor.

Asked them to install a backup sump pump + battery and couldnt be happier. Agreed on a price and…read morewhen they got here they went straight to work no bullsh*t. Finished the job in less than an hour with a clean install. Everything was quick and easy. Would hire again

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

We had a leaky bathroom faucet. These guys came out the next day. They were on time and job was…read moredone quickly. Service man was extremely kind to my elder mother as well. Price was more than reasonable. Will dinner put these folks on our call in case of emergency list.

Disappointing experience. I encountered several issues with J. Blanton's service beginning with a…read more$50 consult fee. (This is not industry standard. The plumber I called after J. Blanton didn't charge me anything for an assessment.) So Zach came and gave me an assessment that seemed like a more involved (and pricier) fix than I thought was necessary for my slow-draining bathroom sink, but I'm not a plumber so I trusted him and agreed to the service. He quoted me a time frame "first thing tomorrow morning" and when I asked how long it would take I was told, "not more than an hour." At 1:45 pm my plumber arrived, a young guy, nice enough, he replaced the part that was needed but was not able to rod the pipe. He said it was not possible and said the only way to clear my back-up would be a very invasive major undertaking involving tearing out the pipes from underneath the house and replacing them; a job he estimated at $3,200. I said no thank you. By the time he left four hours later, my sink was in worse condition than when he arrived. It had been a slow drain before and was now at a complete stand still. He left me with standing water in the sink, a big mess on the floor which he did not offer to clean, and the dread of a potentially hugely disruptive plumbing process looming. My story has a happy ending, though. The next day I called Elk Grove Village Sewer & Plumbing. They had someone out to fix my problem (without a costly assessment) the same day and that guy was able to do the "impossible" rodding job in under 15 minutes. My sink drains perfectly now, no pipe-cutting necessary. The redeeming factor I will mention is that everyone I spoke to, including the receptionists, were courteous. Even so, I won't be bothering with J. Blanton again.

From the owner: Home is where life happens, but unexpected disruptions like a burst pipe or a kitchen flood can…read moreshatter the peace. When the unexpected strikes, trust J. Blanton Plumbing to be there. Call us today!

So helpful! AC went out right before 90 degree temps are gonna hit. I called at 830am and Brian was…read morehere by 10am to fix it and gave advice on what to look out for and next steps. Thank you for the awesome and quick service!

They did an excellent job at an amazing price! The owner even followed up to make sure I was…read moresatisfied with their work and to see if I had any questions! Thanks for everything! I'll be referring you to anyone I know who needs HVAC work! You won't be disappointed going with Al's!

tec arrived quickly... 2 days later haven't heard from them since... Even after a second phone call…read moreI was told they would call back in about 15 minutes... Never heard back.

We called Hinsdale Plumbing to leave a message on Sunday and Victor, the owner, returned our call…read moreshortly. Matthew arrived the following morning to evaluate our pump issue and he resolved it quickly. He did an excellent job in sealing the cover of the pump. Matthew was very knowledgeable and professional. Victor and Matthew were very friendly and pleasant to work with. We highly recommend their team for your needs!

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Our HVAC units are on the newer side, but we have not had maintenance done on them due to finances…read morebeing tight. I didn't want to worry about paying through the nose for repairs, so when I saw great reviews about Cody and saw the pricing for his maintenance special, I thought it was time to play things safe and get our A/C checked out before the Chicago heat starts cooking us. Cody arrived on time and was polite, knowedgeable, and thorough. He was so nice and friendly, and his pricing can't be beat - DEFINITELY worth the (beyond reasonable) cost. He completed a maintenance clean and check of our A/C unit and also took time to give information and advice about things like filter use and our whole-house humidifier. We will definitely have Cody back for our fall furnace checkup and more well beyond that. Thanks, Cody!

Pilot light went out on our older hot water heater which is difficult to relight. Cody was able to…read morerelight it & had it up & running again in minutes. He charged us a very reasonable fee, & said he would deduct the amount should the hot water heater fail.

Absolute professionals. Job well done. Had an install of a new water heater and some ball valve…read morereplacement. The bill was the exact same as the projected invoice. I appreciate that.

I needed to replace my utility sink in the mud room, which would require new pipes and shut off…read morevalves. I obtained an estimate from Gary after sending some photos of my job, and the final invoice was right in line with that initial estimate. I was able to get the work scheduled in a couple days, and the communication was great. I got text message alerts of arrival time window, and who would be coming. Once the Andrew and Gustavo arrived at my house on the day of the job, they were friendly and went right to work. They wore shoe covers when coming into my house, and they were very knowledgeable and communicated what they needed (like turning on the faucets in my bathrooms when the main water line was shut off). I had bought the utility sink that I wanted to replace my old one with so Andrew and Gustavo figured out the new piping that needed to be put in, and went the extra mile to make sure that the install of the sink was perfect by stabilizing the sink so it wouldn't be so shaky. The entire job took a little under three hours, and I was very pleased with the craftsmanship. All the work was explained to me. They truly live up to their namesake, Plumbing Pros!