I recently purchased an bike from TEMU. However, I couldn't figure out how to fold it so I can…read moretransport it to and from my destinations. I met Whitney in the shop area, she greeted me with a smile. I explained the reason for my visit. She advised me that the Technician was on break, then she then told me to bring my bike into the shop and someone would assist me. It was just a few minutes later, I met Hadrian. He and Whitney weren't sure how to make it fold either initially. Then, I remembered I had a manual ony phone. I showed it them. Hadrian and Whitney figured it out immediately. The next thing I knew, my bike was folded!!! He did it so fast, I barely saw what he did. It was as if he had been doing this for years. I tried and still couldn't fold it. I asked him to please show me again, he immediately obliged me. They absolutely positively unequivocally made my day! They were so welcoming, polite, courteous, personable. They provided me with outstanding customer service. REI is fortunate to have them as employees. Thank you Whitney and Hadrian for a job well done, I truly appreciate you. If anyone ever asks me to refer a Bike Shop, I guarantee it will be REI~this location.

Great customer service. Knowledgeable sales people in the shoe department. Helped me until I found…read moreexactly what I needed.

Stopped in here checking out some shoes. I asked "Evangeline" for assistance. Although she was busy…read moreat that time doing other things, she took the time to answer my question with a friendly attitude. That is customer service going above, and beyond to be helpful. Great job Evangeline! Regards, William K.

Stopped by with my husband to try a particular pair of shoes that he needs and just have due to a…read moredisability. Even called ahead of time and asked rep to hold in front as we were driving from Sacramento. The entire time my husband was walking/trying the shoes on we had a bunch of what appeared to be loss prevention folks near us and following us all the way to the paying line. Didn't they feel dumb that we were NEVER going to steal anything and were in fact paying for the shoes. Truly unacceptable, unnecessary, and even felt racist. No further comment.

Picked up 1,000 rounds of ammo (9MM FMJ) and the whole process was pretty smooth from start to…read morefinish. Placed the order online, got the "it's ready" email, went in during a weekday and was out fairly quickly. The only thing that slowed it down was the staff member having to enter all my license info manually because their reader doesn't seem to work with the newer licenses the DMV sends out now. I just had to verify everything was correct on the screen afterward. Kind of unfortunate because having the a newer reader or another workaround would definitely save some time. I did some comparing around some local gun shops near me and it comes out way more. I believe I'm getting a good deal buying from Sportsman's Warehouse. Overall, customer service was friendly and everything went smoothly. Definitely recommend going during the week if you can. Weekends can get pretty busy.

I had a great experience there today with 4 different associates from front to back of the store…read more It's the Cal & Fed commies that suck.....Buying a gun now is freakin' CrAzY! And you have to give them a free rectal example - None of their fuckin' business! The staff there was excellent, knowledgeable, friendly & did their best to get me through that governmental intrusion Bullshit as straight-forward as possible.

I ran into several issues ordering a fishing pole, and after waiting for it to arrive at the store,…read moreI found out it had been damaged. Needless to say, I was frustrated. That's when Amber (Customer Service) stepped in. She immediately took ownership of the situation, genuinely cared about making things right, and brought Mike (Manager) in to help. Instead of making excuses, they worked together to find a solution and made sure I left satisfied. Great customer service isn't about never having problems, it's about how those problems are handled. Amber and Mike went above and beyond, turning a dissatisfied customer into a loyal returning one. They truly know how to treat people, and that's the kind of service that deserves to be recognized. Thank you both!

Most definitely the right stop for every outdoor activity & I value them. Service is always at your…read morefingertips. They always have enough employees to help with your selection for the right activities. Here at bass pro shop they always value our time and have the best selection in the market and they have the best value for your business. I for one would like to see your review on how your experience was when you visit bass pro shops Thank you

Excellent customer service... Attention to detail and timely orders. Their shipment and return…read morelabel procedures are super simple. Staff was very knowledgeable and friendly.

Great customer service and quality work wear at a fair price. I purchase almost all of my gear from…read morethis location as they are one of the few places that carry bigger sizes, they have an amazing selection to choose from

This used to be an OfficeMax. It's a large space and they have a broad selection of stuff but at…read morethe end of the day, there is no specific area in which they specialize. It feels like it's a surplus store. They bought too much of a certain item so it lands here at discount. Is that the case? No idea. It also feels like it's what is needed in this town. Instead of running off to San Francisco or Sacramento, you can find clothes here. There are going to be plenty of other retail outlets doing similar things like Nordstrom Rack over at the old U-Mall. Would have been nice to have had this here in previous years though. It was also a lot of different specialties under one roof. A bit of the jack of all trades, master of none style. Buy shoes, dog food and a bicycle? This is your place. No one is going to want to do that though. Or surprise me...I'd like to see something land in this retail space and thrive for more than a few years at a time. From AI: Sierra Trading Post opening in East Hanover Sierra is known as an off-price retailer specializing in outdoor and activewear apparel, footwear, and gear. They offer a wide range of products at generally lower prices than department and specialty stores, with savings typically ranging from 20-60%. Sierra is part of the TJX Companies, which also owns T.J. Maxx, Marshalls, and HomeGoods.

Friendly staff, clean store and well organized. I know they've only recently opened but the…read moreselection has gotten filled up pretty fast. They have a lot of outdoor selections you might need for the snow, hiking, sports ect. A ton of animal beds for great prices.! Good name brand items for great prices.

I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

This store does not appear to care about their customers…read more The store left me two voicemails saying I had until close of business on August 21 to pick up a roughly $1,000 firearm. I relied on that and went well out of my way to get there well before closing, only to learn that they had canceled the transaction earlier that morning. Mistakes happen. But what really bothered me was the response. First they blamed me - they said I was late and this was just their policy, despite *two* voicemails from their team member (Michael) telling me otherwise. The manager (Kevin) then told me that *I'd* need to pay for another background check and initially refused to cover it due to their mistake. I later emailed the store manager, Bill Curtis, to explain what happened and give them an opportunity to address it. He did not respond. I don't live anywhere near the store. I relied on their representations and wasted a good part of my day. I'd think twice about trusting them and doing business with them in the future.

Ken Takeuchi and staff with rewards program go above and beyond in terms of customer service which…read moreI believe is worth the price for this premium product and brand.

North face broadway plaza. Nice location. Hopefully the VPs stick around for a while. I like their…read moreclothes, coats, and BAGS. Good customer service staff was nice. Answered all questions. Love to support local businesses.

Great store with a wide selection of gear and accessories! They have shoes and footwear for…read morerunning, hiking, and other outdoor activities, along with running vests and plenty of other essentials. The ladies working there were very friendly, welcoming, and helpful, making it easy to find what we needed. They do close fairly early on weekdays, so plan your visit accordingly. It's definitely worth checking out!

Heather was very knowledgeable and focused on ensuring that my needs were met. I'm very happy that…read moreI was pointed in the direction of Sunrise Mountain Sports for finding the proper shoes to address my ongoing plantar fasciitis issues. I'll definitely be back.

Went in looking for sneakers for hubby, not greeted when we walked in. Went to look for a certain…read moresneaker & didn't see on the back wall. I finally found someone to ask & he said "nope we don't have them". Lucky for us I happen to see what they had on clearance, low & behold the sneaker we were looking for was on clearance in the size we needed. They were only $5.00 off regular price but oh well.

I walk in and looked at the knife display counter, there 3 employees chatting and no one has…read morebothered to ask if I want to see any of the knives. Very poor costumer service.