Bought my first firearm here. Got a great deal during a Black Friday event. Staff was very…read morehelpful and informative. Looking forward to more purchases in the future

Support your local small Firearms store. NOT THIS ONE. Even gave them two chances…read more Now I know why they have low reviews. It's the lack of service and staff, has created a number system that is not efficient and just doesn't work for the customers. Selection is limited, be prepared to wait. Staff is rude and has no interest to help, Walmart has better service, too bad they don't sell firearms and ammo anymore.

CRAB: This place is hit and miss with mostly misses. The crab is ok one day and the next time i go…read more(after buying70.00 crab it tasted like rusted metal. TWICE. When you buy the cleaned crab they do not clean the hairs off. PEOPLE DONT LIKE DIRT FILLED HAIR ON CRAB !!! Your best bet is to go to Cotsco to get some clean fresh sweet crab. Im never going back to Fishermans catch again. I don't have money burn on gross food

Be careful buying anything from here and check the expiration date!!!…read moreSold bad OJ with MOLD around the lid!

I come and buy a quarter pond shrimp for bait for a friend and the lady at the shop followed me…read moreoutside, yelling at me that I was not allowed to do that. She was very rude and cussed me out from in the store and out and wouldn't leave me alone. All I did was buy bait for a friend. This kind of service is very upsetting and I don't appreciate the things that were said to me. I would not recommend others to go to this bait shop with how I was treated.

From the owner: We are family-owned and operated, and the harbor master has more than 38 years of experience. We…read moreare licensed and insured and operate with a skilled, fully-trained team of professionals. At McAvoy, we are also proud to provide you with experience and knowledge, as well as a conveniently located location--right in the middle of the fishing hole. We are also very close to several duck-hunting clubs. Rentals can be short-term or long-term on a monthly basis. If you are interested in learning more about our harbor or the services we offer, give us a call today at (925) 458-2568.

Shout out to an employee named Sam who provided awesome customer service for me today. He did a…read moreshock cord replacement on the poles for my tent. He went above and beyond. Kind, friendly, patient and hardworking. Sam deserves a raise. Thank you!

great store, great people. our go-to store for sports gear and bicycle gear and maintenance…read more shout out to grace and alon in the shoe department. both helped me with a new pair of Hoka's. Thank you! Also, love that fact Sports Basement recycles used shoes and other gear.

After the California waiting period, I came back today to pick up my firearm and once again had a…read moregreat experience. Even on a busy Saturday afternoon, the customer service was on point. Angel helped me out and made the whole pickup process smooth and easy. We talked about upgrades and accessories, and I really appreciated how knowledgeable he was about my specific firearm and other options. I have an optic and light ready for it, and he knew exactly which ones and gave me some pointers. This store has a great team all around, and I'll definitely be back for ammo and camping gear in the near future.

Based on the Yelp reviews, I had anticipated long waiting times and poor customer service. I didn't…read moreexperience either on Tuesday, 12/2/25, which I am grateful for. I was greeted as I entered the store. I did notice quite a few people waiting. I scanned the QR code, and was 7th in line. I observed other people waiting. Some looked annoyed. It seems like if you're not in line to do paperwork or pick up, it's easy to feel overlooked. I arrived at 12:20 and finished everything: DoJ paperwork, demo, and fingerprint/background payment at 1:09pm. Tabitha assisted me and also scheduled my pickup appointment. She is a gem and gave excellent service. I would recommend doing all firearm-related purchases, paperwork, or pick-ups during the workweek and before 4pm. Use your PTO. You earned it and deserve it. No excuses. Word on the street is that speedy service isn't available on the weekend, and Sunday is the worst day. You've been warned. I purchased my firearm online, completed the demo & paperwork on a Tuesday, and had a pick-up appointment 10 days later on a Friday at 1pm. I also received a text message on pick-up day reminding me to be on time. For appointments, they'll call your name; no need to scan the QR code. My name was called at 1:05, and I was walking out to my car with my firearm by 1:30pm. Shoutout to Edwin. He also provided superb customer service. I visited the store on Saturday evening around 6:30 to pick up a mag loader, and the gun counter was practically a ghost town. The sales associate assisting me at the front said that, hours earlier, roughly 100 people were waiting. Overall, my experience was splendid. I'll definitely be a frequent customer, and I live 48 miles away.

Canyon sports is an awesome gun store! The staff is very knowledgeable and they have a great…read moreselection. They have a great sense of humour too, if you're waiting in line, you will hear some banter and non-pc joking. The shop dog named Target gets a shout out in this review, she's a good girl and always brightens my day! The prices seem comparable to every other gun store and the quick service definitely beats the big box stores. I have brought 3 people in to buy their first firearm, and all have made this shop their go-to spot. I couldn't be happier with this store!

Exterior looks can be deceiving. Once inside wow this place has a lot of quality merchandise packed…read morewithin. Great selection of quality products. Great display of long guns and handguns. Staff were knowledgeable and friendly. All the negative reviews are probably related to the fact that Customers need to know proper etiquette, respect & responsibly while in gun shops.

I've been to quite a few shops over the years, and City Arms East stands out as the best in the…read morearea. They consistently have a strong selection, whether you're looking for something new or digging through their consignment inventory for a solid find. What I really appreciate is the balance they strike. Great inventory across handguns, shotguns, and rifles, but also a staff that actually takes the time to help. They're knowledgeable, easy to talk to, and not pushy, which makes a big difference. You can ask questions, get real answers, and feel comfortable the whole time. It's the kind of place you keep coming back to because you know what you're going to get--good selection, fair experience, and people who know their stuff. Highly recommend if you're anywhere in the area.

Great service, I love everyone. All welcoming and no judgement-- you can check all the items you…read morewant without feeling rushed or judged. Decent selection but you'll definitely find popular ones. Value, I can't comment since I have not gone to any stores for years now. I recommend this place.

I walk in and looked at the knife display counter, there 3 employees chatting and no one has…read morebothered to ask if I want to see any of the knives. Very poor costumer service.

Great customer service from beginning to end. We were greeted upon arrival and directed to the…read moreitems we were looking for. The manager immediately helped us find our size and even offered alternatives as a backup. We just so happened to find a great item on sale! Would definitely return to this location.

This is a stand-up shop! I've come here for most of my "self protection" needs over the years, and…read moreI've always been satisfied with the service. I trust this establishment and the staff that work there. The website is very informative, as are the employees. The ability to take the Firearm Safety test in order to become certified is simple and straightforward at this location. I highly recommend this establishment!

The best gun shop in Antioch great people good selection very helpful and experiencedread more

Left a 1 star for the Alameda location so its only fitting I leave 5 stars for the spectacular…read moreservice I received from the Pittsburg/Antioch location. In a nutshell, I needed an item that was to be ordered over the phone to be delivered to the store next day in Alameda. Because the item is in stock at their warehouse, it is possible to get it next day, however, you must order by 4pm the prior day. The person on the phone ( who I won't name or publicly shame) takes about 10 minutes to get all my information and proceeds to tell me that we missed the cutoff and would be delivered to the store on the 2nd day. I told him that I really needed it by the next day because I will be leaving on a trip on the 2nd day at 6am. He then asks me if I would be leaving at 6 in the morning or evening? Umm....last I checked AM means morning! He then tells me that the earliest would be the 2nd day since we missed the cutoff time to order. Frustrated at this point, I told him never mind and called back over to the Pittsburg/Antioch store. The very nice lady ( Michelle!! Thank you!!) apologized for the service I encountered, took my order and said it will be there ( in the Pittsburg store) the next day - usually late morning, early afternoon. Keep in mind that this is now about 10 minutes bast the 4pm cutoff time and she was still able to confirm it will be there. From her explanation, the warehouse makes all of these orders to their bay area locations daily so it could have made it to the Alameda store next day. You just have to ask the warehouse and driver to make it happen. I literally live 1 block away from the West Marine Alameda and would have liked to give them the business, being local and not having to drive up to Pittsburg/Antioch but hey, we do what we have to do. It just seemed to go against everything what customer support or customer success should be about. Pittsburg exemplified this, Alameda, not so much. Thank you Michelle and West Marine Pittsburg/Antioch!!!

Second customer through the door I waited while someone purchased a fuel filter. It took 26 minutes…read moreto ring him up while I'm standing in line because they wanted to discuss the highest and discovery bay in the marinas that her husband should've bought, but didn't want to put money into replacing the docs absolutely think this lady is shitfaced drunk