I was nervous when looking for airport transfer for my 91 yr-old mother-in-law traveling by herself…read morefor the first time from Burbank to Phoenix during the holidays. I chose Scott after reading the excellent reviews, and am so pleased to have found him. Everything went smoothly and my mother-in-law felt safe. According to her, "he is kind, thoughtful and friendly. He arrived on time exactly as planned and was especially good at communicating". When we were making arrangements on the phone, Scott offered to accompany her inside the terminal during drop off, and to wait for her at baggage claim during pick up. This gave us great peace of mind. I highly recommend Scott for his professionalism, thoughtfulness and reasonable rate. We will certainly use his service again. Thank you, Scott!

My husband couldn't have been more pleased with the service Scott provided picking him up from LAX…read moreand driving him home to the Santa Rosa Valley. He was flexible and professional, despite a last minute and fairly significant change in flight times. His rate was reasonable. And his car and driving style were both comfortable. Thank you, Scott, for providing my husband with a safe and pleasant ride home after a long flight!

Dan was the best! Our car service canceled last minute... Nobody else would come and pick me up…read moreincluding Uber... I called him and he answered on the second ring and was at my house within 20 minutes... He's so friendly and the service was so quick and effortless... I highly recommend him! Especially in an era where everything is so digital and online... He really makes the extra personal touches count! And this is from my daughter: I think he's a very nice guy and he's very kind to others and I'm really happy that he drove us and he gave us a nice drive and told him about his life and stuff thank you Dan

Called last-minute because of unreliable shared-riding service. Dan answered the call immediately…read moreand arrived promptly. Safe, reliable and overall great service! Recommended!

I contacted Conejo Valley Eco Cab to take my 85 year old mother to Burbank Airport and everything…read morewent smoothly! My mother was happy with the service and Ken was on time and professional. He communicated with me as well, which I appreciated. I would use them again.

Conejo Valley Eco Cab are one of the last of the good taxi cabs. He was the only one that got back…read moreto me, very reasonable in pricing and would reserve a time for me. Conejo Valley are reliable and convenient. Ken had chivarly with helping disabled seniors.

I've been using Art's Taxi for many years. Very professional. Always on time. I highly recommend…read morehim! And if you have an appointment I suggest you call a day ahead to ensure availability. And cheaper than Black Uber!

The driver was extremely ride and drop me off in the middle of the street im the middle of the…read morenight. I am 9 months pregnant and his behavior was extremely rude. I would not recommend this can to anyone.

Picked me up right on time when I scheduled pick up time, then picked me back up from my…read moreappointment less than 10 minutes after I called him. Really nice guy, great service. Safe & friendly! I would recommend to anyone & will definitely be using this can service from now on when I'm in the area :)

We called Thousand Oaks Cab Co./Yellow Cab Co (they are the same company, by the way) and were told…read morethe taxi would arrive within 20 minutes. 50 minutes later I called and asked where the taxi was as it had not yet arrived. I was told "9 minutes" and held them to their word as it was such a specific time to quote. Silly me! 15 minutes after my last phone call Thousand Oaks Cab Co had STILL not arrived. I called the lady dispatcher once again and she said in an exasperated tone that all times are an estimate. I completely understand the necessity of quoting estimates in many businesses but there is a large difference between 20 minutes and 65 minutes (and still no taxi). in this case 20 minutes no longer falls in the category of an estimate; its just unacceptable. I related this to her and she promptly slammed the phone down on me in mid-sentence. If she had been honest and said they were busy and it might take an hour I could, and would have, had dessert and waited patiently. After her outright lies and rudeness I called another taxi company who told me 20-30 minutes. As we were waiting for this new company the original taxi arrived an hour and twenty-five minutes after our original call and we declined out of principal to accept the ride. The new taxi company arrived a few minutes later, completely within their estimated time of arrival! Will Thousand Oaks Cab Co ever learn proper customer service and ethical business practices? Or will they go out of business once they have alienated all their potential clientele? After our experience and viewing the ratings on this site, I cant imagine they'll be in business much longer.

the worst ever!!!!! I be waiting for 55 mins The taxi never…read moreshow up !!!! Really bad and mean ..art taxi thousand oaks is much better !!!

Was backing into a parking spot when this taxi company started blaring the horn at me because he…read morehad no patience. The road rage of this driver is clearly unsafe. There is no way I would pay for this company to give me a ride

We called Thousand Oaks Cab Co./Yellow Cab Co (they are the same company, by the way) and were told…read morethe taxi would arrive within 20 minutes. 50 minutes later I called and asked where the taxi was as it had not yet arrived. I was told "9 minutes" and held them to their word as it was such a specific time to quote. Silly me! 15 minutes after my last phone call Thousand Oaks Cab Co had STILL not arrived. I called the lady dispatcher once again and she said in an exasperated tone that all times are an estimate. I completely understand the necessity of quoting estimates in many businesses but there is a large difference between 20 minutes and 65 minutes (and still no taxi). in this case 20 minutes no longer falls in the category of an estimate; its just unacceptable. I related this to her and she promptly slammed the phone down on me in mid-sentence. If she had been honest and said they were busy and it might take an hour I could, and would have, had dessert and waited patiently. After her outright lies and rudeness I called another taxi company who told me 20-30 minutes. As we were waiting for this new company the original taxi arrived an hour and twenty-five minutes after our original call and we declined out of principal to accept the ride. The new taxi company arrived a few minutes later, completely within their estimated time of arrival! Will Thousand Oaks Cab Co ever learn proper customer service and ethical business practices? Or will they go out of business once they have alienated all their potential clientele? After our experience and viewing the ratings on this site, I cant imagine they'll be in business much longer.

I made a reservation- for which they pre- charged my credit card. They were picking me up at 2:40…read moream to arrive at LAX for an early morning flight. I chose to get a ride with them because I am traveling for two weeks and the airport parking would have been a crazy amount of $$. All good, right? at 10:00 pm the night before (4 hours before the pick up time) I got an e-mail saying they were unable to come get me. No other explanation. At that time, I could not find any other service that would make an arrangement- too close to travel time. I ended up having to leave even earlier and drive my car. The parking is going to cost me an estimated 4 times a car service would have cost. I would NOT recommend this company to even someone I didn't like. Don't do it!!

Waited two hours for a cab, 30 minutes of which was spent on the phone with the worse dispatch…read moreservice ever. Street clear of this company! Also, cab driver was super creepy

We were stranded at Magic Mountain as my Uber app was not working, we called this service for a…read moreride to our hotel 8 minutes away at 9:46pm on a Saturday and they tried charging me $65, then dropped it down to $45 knowing we were desparate. Despicable, garbage people.

I am a person who is well organized when I travel. I have a lot of concerns about missing my flight…read moredue to cab/car services. Here was my experience from start to end. From the start, it was very easy to make my reservation. Whenever I texted or called, I ALWAYS received a response which was helpful for me because I worry about dependability. I was a bit leery because I had to pay in advance. I had not heard of paying in full before the service -but I paid nevertheless. HOWEVER, I was really impressed by the excellent customer service at Rosie Taxi Cab. On the day of the trip, Rosie Taxi texted me 15 minutes before the car arrived to make sure I was ready. Then texted again when the driver was two minutes away and provided the driver's name, license plate number, make/model and color of the car. Plus, confirmed I was in the car after several minutes! The car service arrived on time and was very clean. The driver (Jesse) greeted me warmly, helped with my luggage, and made sure I was comfortable throughout the journey. The attention to detail and professionalism made the trip, pleasant and reliable. I felt extremely safe especially since I was traveling during off peak hours, and the time was extremely early. Excellent car service. Highly, highly recommend!