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    Personal Mini Storage

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Personal Mini Storage

    Truck rental

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    2 years ago

    Needed a strange unit for awhile, very helpful, great customer service, and affordable pricing. Recommended for if you need a storage unit.

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    7 years ago

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    U-Haul Moving & Storage of Four Corners

    U-Haul Moving & Storage of Four Corners

    3.7
    (9 reviews)

    misleading and taken advantage by the employees and manager…read more A U-Haul manager who claims insurance is mandatory is not accurately representing the company's official policy; purchasing U-Haul's damage coverage is optional, not mandatory. However, declining the coverage means you are personally responsible for the full cost of any damage to the equipment, regardless of fault. U-Haul's official stance is that while their coverage is optional, personal auto insurance policies and most credit cards typically do not cover large cargo vans or moving trucks due to weight limits or vehicle type exclusions. This means that without purchasing U-Haul's coverage (like Safemove®), you would be fully liable for all repair costs or third-party damages out of pocket. Here is what you should know: Coverage is not mandatory to rent: U-Haul does not require proof of insurance to rent its equipment. You can rent the van without it. You are financially responsible: If you decline their coverage, you are agreeing in the rental contract to reimburse U-Haul for any and all damage immediately upon return of the equipment. Personal policies likely won't cover you: It is highly recommended to check with your personal auto insurance carrier first, as U-Haul representatives are not qualified to evaluate your personal policy's adequacy. In most cases, personal policies exclude large rental trucks and vans. Liability coverage: While U-Haul vehicles carry the state minimum liability coverage, if a claim is paid out on your behalf, the company can still come after you to collect the money paid out. The optional Safemove Plus® provides supplemental liability insurance that offers up to $1 million in protection, which is a significant reason many choose to purchase it. In summary, the manager was incorrect in stating the coverage is mandatory for the rental to occur, but strongly recommending it is common practice because of the significant financial risks involved in declining it. After feeling unease, I decided to contact the main corporate number and were told that it is an optional thing for the insurance, and it is not mandatory any type of way, and that the manager was misleading and basically bullied me into getting insurance, which I had witnesses with me so that helped out a lot. The female supervisor that spoke to me over the phone told me that I would be reimbursed for the money and that the location would be audited to see how many customers have went through the same thing and forced into any insurance being mandatory in the state of Florida. And that the employee that force or bullied me into the insurance would be held accountable for their lying. And they strongly said, please consider us in using us in the future because one location out of all the locations in Florida decided to try to force or bully their customers into insurance, knowing that it is optional, not mandatory just to make sales.

    Great customer service in helping me with a storage unit as someone who has never used one before…read more Location is clean and secure!

    U-Haul Neighborhood Dealer

    U-Haul Neighborhood Dealer

    5.0
    (1 review)

    Besides the 5* Star rating this location deserves, because of their professionalism, and…read morefriendliness that makes renting a vehicle so easy, the honesty they have within proves to me they are a step above the rest. After hiring a van, to pick up some heavy products from a local Home Depot store to deliver them to my home, after taking the van back, this dumba$$ forgot to look in the side pocket of the door, to ensure I had everything with me. As it was getting late into the evening, the van was given it's usual inspection, and they confirmed the van didn't have any damage on it, or in it, and I was good to go. The following morning, I received a phone call from the gentleman who'd served me the day previously, and he informed me that I had left my wallet in the side door panel. After dropping off the van, and going back home, I didn't even realize I was without my wallet. I had over $800 in cash, my credit cards, my ID, my UK ID, as well as irreplaceable, and personal keep sakes within my wallet. "Hello, Sir. We have located your wallet within the side door of the vehicle you hired from yesterday. We have placed your wallet in our safe, for safe keeping, ready for you to pick up at your earliest convenience", was all I needed to hear. On returning to the store, EVERYTHING was still in my wallet. EVERYTHING. All my cash. All of my credit cards. My ID's, and keeps sakes. EVERYTHING. I thanked the gentleman who found my wallet, and who'd called me to tell me about my missing wallet, and, of course, I thanked him also by my insistence of giving him a reward for his honesty Losing my wallet would have been a HUGE inconvenience to me, to be able to replace the cards, and ID's. But the keep sakes would have been lost if it wasn't for their honesty (Unfortunately I didn't catch the gentleman's name for me to be able to give him due credit within this review. But I'm sure he knows who I'm writing about if he reads this). And for that alone, I give this company 5* Stars

    Personal Mini Storage

    Personal Mini Storage

    3.4
    (5 reviews)

    Absolute worst managers in any business Ive ever had to deal with. I recieved a letter stating my…read morecost would increase after only being with them for 5 months. The letter states " due to significant increases in tgeir rental expenses, they need to adjust". So i call to talk about how this is bad business an i would like the number to the corp. office to get a better understanding. First, absolutelt rude and unprofessional. Scripted answers with an attitude. Second, refused to give me an alternate number, said i should find it myself. Third, the lady manager by tge name of jessica grabved the phone and blatantly told be it supply and demand. In other words we are charging more because we can, not because of their overhead expense. Stay away honestly. Ive already reported them to the BBB and got intouch with corp. Your job is simple, you sit behind a desk and take orders. When a customer asks a question especially about their bill and you dont have an answer, pass it on to the people with an education. Dont say it is what it is and you have to except what the letter says. This is why education is important and we need to stop hiring people uneducated. Its personal mini storage 100 lake davenport blvd davenport fl Managers are brian cotton and jessica lehman

    We came in to rent a uhaul to move to Las Vegas. The service here by Darrell Was amazing. The staff…read moreis super friendly, courteous and knowledgeable about there rentals, he even made sure we had a newer truck for the long distance move. We still have more to move and will definitely be back to rent from them. Highly recommend Darrell and Sonya for all your rental needs.

    Personal Mini Storage - selfstorage - Updated June 2026

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