I do not typically write reviews, however being in the service industry myself, I am a firm believer in giving credit where credit is due. My journey with Peruzzi began after I was one of thousands of people affected by the hailstorm that surprised everyone in Wyomissing, PA in May of 2014. My vehicle at the time was nothing fancy, however, it served it's purpose in getting me from A to B without problem. Due to the hail, my car was left with thousands of dents from front to back and both windshields were shattered, the rear windshield was completely shattered out. Although I replaced both windshields on my own dollar to be able to continue driving my vehicle due to only having the state minimum liability insurance (lesson learned, forever), I felt that I needed a more reliable car for not only myself but for my daughter as well. After searching around and mulling over the thought of having another car payment, I came across Peruzzi and although the dealership is a little bit over an hour away from my home, I felt that I should see what they had to offer me. The salesman that assisted me was Joe Guardino, he was friendly, accomodating, and never made me feel like I was just any other person walking into the dealership. His customer service skills are far and above any other employee at any car dealership that I have worked with in the past. The gentleman in the finance department that assisted me (I apologize I do not remember his name), was also far beyond anything I expected. Both gentlemen went above and beyond in helping me make a decision on a vehicle and didn't want me to walk away with anything other than what I truly wanted. I just wanted to take the time to express my sincere gratitude for both of these gentlemen. Buying a car is stressful enough, and they made me feel relaxed and we patient with me throughout the entire process. I look forward to furthering my experience with this auto group and I can confidently say that I will not be purchasing a vehicle from any other dealer. read more

They were very nice, respectful and Professional.  Worked with Michael (Mike) O'Leary.  He worked with me with so much patience.  I got to dealership at 7:45 and they close at 8 and when I called he was waiting for me outside in cold. I was more worried about keeping them late after 8 and this was day before Thanksgiving day and I was rushing him. He was like don't worry I can stay late and He didn't pressure me at all to buy a car even though I am girl and my own. - Mike's manager, Larry Peruzzi  was also very comforting and asked what can I do earn your business and at the same time Mike and him kept on telling that I don't want to pressure. - They tried to worked out deal with me.  - Mike really helped, answered all questions and response to my texts and phone calls immediately even I asked same questions again and again - Larry Peruzzi was talking me about financing and leaving deposit and I was bit concerned ( he wasn't coming across as pressuring at all it was just the sales personality and then he said I come across as pressuring he is like I would walk away and give you time to think about it and only if you feel comfortable then move forward with pressure) - Adam at Finance office was very nice, very comforting and didn't even force me finance with them or buy additional warranties.  He did ask me about it and when I said no. didn't bother me again and worked with my bank directly with loan process. - I would HIGHLY recommend this dealership - My family and I will buy cars from here again and again - Mike (Michael) O'Leary is the BEST.  (THANK YOU thank you thank you)THANK YOU SO MUCH MIKE, LARRY with helping the smooth car buying process.  I am so very glad I bought the car from you guys and not anywhere else.  Had the best experience :):):) compare to other dealership read more

After much consideration I reluctantly decided to trade in my 6 speed sports car for a dad-mobile. Not sure where to start I began my search driving up 309 N from Montgomeryville to Quakertown trying to figure out something safe and comfortable for my baby girl on the way. I can honestly say that Sage Rausher was my favorite sales man I met along my way. He was extremely pleasant, knowledgeable, honest and my favorite characteristic, NOT pushy. Sage had no problem walking me around the lot and showing me different options and listing the countless safety features in each. After going home, talking to my wife and doing online research I went back a couple days later, Sage was more then happy to take me for a nice long test drive and look into my cars trade in value. Again he didn't make me feel like I needed to act right away or that I would loose something if I walked away so a couple days after that I was excited to take my wife there to meet Sage and go for another long test drive. Having just bought a house and a baby on the way I told Sage my budget and what features I liked and somehow he was able to make it happen. I was truly expecting to have to give up some of the features I really wanted but Sage made it happen. He made giving up my batchlore sports car no big deal because now I have the coolest dad car on the block and with my rav's sports mode I still feel like I can have some fun in my car which was very exciting. I can't say enough about what a refreshing car buying experience I had with Sage Rausher at Perruzi Toyota!!! read more

This review is a little late, but as they say..better late than never. I bought a used 04 Tacoma from these guys a couple of years back. I had locked in on a Tacoma, and as Tacoma owners know..they can be hard to find. Peruzzi had an access cab and a couple of work cab Tacomas. After spending some time at the dealership I locked into the access cab - then ensued the ridiculous cat and mouse dealership game. I had looked up the book value and took a bargaining stance for what I thought was a very fair price - basically exactly book price when factoring all options in. At a certain point after going back and forth with them for what seemed like hours I told him that I just had to go and move on with my day - of course as I'm leaving the dealership the salesperson's manager comes chasing after me stating that they can do the deal. Great I said, what changed? The salesperson then says, oh we forgot that the truck is too old to qualify for certified pre-owned, so we'll just take that value off and give it to you for the price you want. The issue is that they knew that the entire time and were playing games. I wound up buying the truck and 2 days later the oxygen sensor goes bad - of course I can't get my salesperson or anyone in the service department on the phone. So, they played typical dealership games and then offered a complete lack of customer service when an issue is encountered after the fact. I've bought two brand new vehicles since this and I can say that both experiences from different dealerships were far better. read more

O wrte review while back. My experience when bought car abut 12 yrs ago horrendous. I waited until need new car to write it to ensure all i worte was true and provable. Frank Motsik replied I should talk to him about experience. I just did this week as i need a new (used) car at this point. He told me I needed proof since was so long ago. I told ihm I had letter form the then manager as to the price (which I found out about 3 yrs too late they charged me almost 6000 over Kelley Blue book (Unfortunately I didnt know about the book until then, plus a trade in of a Mazda MPV which was n longer being made. I also had letter form the then manager about the 8500 he would refund (which didnt include at all the trade in so I therefore paid approximately 9000+ for a car blue book said was worth under 3000. He told me that that wasnt sufficient proof to him so he couldnt speak to what happened then. He made no effort, even couresy one, to say listen Id like to get your trust back. Instead I had to say to him I had hoped at the least you would have made an effrt to try and get back my business. Apparently they are in the business, basedon my experiences with them, of pushing away customers. sad to because I will be buying a car hopefully as soon as this weekend. (Have visual issue so apologize if typos and errors. Were it not for the personal info in the letters of proof I have I would post them here) read more

My sister was in the market for a new car and went to another Toyota dealership before this one (starts with a C) and had hard time getting straight answers. She went to Perruzi and met a salesman named Mike Linley, and has bought or leased three cars since then, that they are very happy with. On her recommendation we went over on a Saturday, just with the intention of browsing, because our 2002 Camry had had it (stripped head bolts). We were worried about our credit not being so good because TD Bank had turned us down in the past for an auto loan. Mike Linley was honest and patient. The car was for my wife and he paid attention to her questions and concerns. He found the perfect car, a 2013 Corolla with low miles in Black, complete with a Carfax report. Then, we spoke to the finance guy Josh, who assured us we had good credit and got us great financing. We even got some credit for the old junker, not to mention free tire rotations and oil changes. They also sold us Gap insurance and a protection plan that made a lot of sense. A couple of hours after driving onto the lot with our oil burning heap, we were behind the wheel of a spotless, sporty Corolla. Cant wait to go back in a year or two to get another great deal from our new friends at Perruzi Toyota! read more

peace be with you@peruzzi toyota.i just had the most ineresting text messages of all time with the staff there;whereas,i am the sole owner,melvin bush construction,inc. 2748 casella street point saint lucie,florida.i was trying to buy or purchase the gray mettallic platinum sequoia as of yesterday.you would have thought that whoever is really working there on my car lot that i am the owner of.made a very big mistake.i even gotten their names,brett gordon&sarah handerhan.how did these people not u.s.citizens get on my private property.furthermore,they had no clue that i was a fbi special agent from the headquarters in washington,d.c.&i gone to law school with the director,christopher wray.i also had graduated from mit,harvard,columbia,nyu&lehigh law schools.i ask them to fedex or fax the paperwork to my power of attorney,philadelphia criminal defense attorney lauren wimmer@2157121212.they text me back and tolded me why?i am so curious who these individuals are face to face.if anyone is reading this review.email/call/telecom the fbi in washington,d.c.&ask for the director,christopher wray so he can laugh at them.everything gets written off!respectfully submitted,fbi special agent melvin bush read more

Having worked in the car business myself, I immediately realized the comment below ,apparently made last year was most likely by a crazy woman with a sabotage mission in mind. I have to disagree with her. I purchased a Toyota Sienna from Lee Brannon last month. I swore I would never drive a mini van, but after just having twins in addition to my toddler, I had no choice! Lee was so helpful in my car search and spent so much time with me, despite my crazy Toddler running around the showroom (which is beautiful BTW!). Buying a car without my husband present was an intimidating experience, but Lee made it so easy. He was honest and not pushy. He allowed me to make 100 phone calls to parents and friends for back up, then I went to lunch to further think about my purchasing decision and to do some online research. I felt assured I was getting a great deal and I returned and ended up buying the Sienna. Lee walked me through the purchasing process and helped me wrap it up quick so I could get my toddler home ASAP. He also explained to me about Toyota Care...2 years free maintenance, sign me up! Thank you Peruzzi Toyota! read more

Be aware if they make a mistake they will not reimburse you for that error or they will diligently work to refute this scenario so as to paint themselves in a positive light. Had an issue with the title not matching my plate, turns out they never did the proper work on their end and my plate turned to a dead plate. I had to get a new issued; when I asked about getting reimbursed they put me on hold and essentially just transferred me around while they claimed to be getting someone to resolve the complaint/concern. Just an immature way of dealing with their patrons. Furthermore, when the lease came due and we wanted to buy out the vehicle they claimed it won't pass inspection even though the broken taillight cover was already there and it passed during previous inspection. And yet nothing has been mentioned regarding the inspection scenario - conveniently lacking a full explanatory response; I expect nothing less from a second rate car dealership. Fool me once shame on you, but fool me twice??? read more

Based on negative reviews, I guess you can say I lucked out with salesman Joe Guardino and the current team at Peruzzi. I arrived expecting to take home a used Ford Explorer but ended up with a better deal in a newer, less mileage Toyota Highlander. I did not think I could get such a pricey crossover but the Peruzzi team pulled off numbers that made it possible. Capital One had me approved at 16% (yes, my credit is horrible). Somehow, the finance guy (sorry, I forget his name but he definitely deserves equal praise here) convinced Wells Fargo to take me at 11% resulting in much lower payments. It took time to get to that level but they did it without asking. For that, I am appreciative. So whatever faults the folks had at Peruzzi based on previous Yelp reviews, I sincerely believe they care and are doing great things to improve. I'm at ease because they took initiatives they didn't have to take. Thank you. Love my truck. I am a satisfied customer. read more

I have never done this before but felt I wanted to share my experience !! My husband and I just had the best experience ever buying a new car.I can't say enough good things about the entire staff at Peruzzi !! Greg our salesman was amazing very knowledgable professional and helpful ! He was friendly and we never felt rushed or pressured !! Steve ( I believe one of the managers) also helped find just the car we wanted !! Also Frank who helped with our trade in did his best to give us a good trade in deal !! When the deal was made ( a beautiful 2012 Rav4) we met with Ryan in the business office ,who was very helpful but most important did not pressure us at any time.This is how ALL car dealers should run.We do not live in the Hatfield area but it was well worth the drive!!!! I really can't say enough nice things about Peruzzi ! If your thinking of getting a new car I think you should stop in and meet a great crew !! read more

My experience at Peruzzi's has been great! My salesman, Joe Irwin, was extremely helpful, low-pressure and patient with me. I wasn't sure which car I wanted, so Joe recommended that I test-drive a couple different models. I finally decided on the car that Joe originally recommended - the Rav4. I tend to hang onto cars for a long time, so I wanted to make sure it was the right one for me. They didn't have the exact model and color I wanted, but Joe found one and had it transferred to Peruzzi's for me. Love my Rav4 - the backup camera is very cool and the 2 year Toyota Care is awesome. The finance guy was low-pressure too, just can't remember his name. Also got a good deal and much more for my 10 year old car than I thought I would! So far the service department has been good too - it's really nice to drive right into the service bay when it's raining or snowing and I haven't had to wait very long at all. read more

Despite all the negative reviews, I am now the 4th person from my family to purchase a vehicle from this dealership, and the 4th to have a very positive experience after many very negative ones. I walked in with the expectation of being told I would only be able to leave with an older, higher mileage vehicle with less warranty and left several hours later with a newer model with less mileage, great warranties, and full explanations of what everything was that came along with my vehicle, included in each warranty, and by as many people as I asked. I did not feel as though I was being scammed, which I was on two previous cars I purchased despite having read positive reviews on here for those dealerships. Regardless of what happens in the future, I can say my car buying experience was a very positive one and I'm glad I chose this dealership to go to. read more

they take your hard earned money, whether they fix your car or not. if they don't fix it, they tell you it's gonna take more parts and more money to fix what is wrong. the general manager is rude and condescending. he acts like he is doing you a favor!!! reneges at what he said. mr misket is a habitual liar. he is a perfect a** hole. he even threatened to write a negative yelp about my wife if i wrote another negative yelp. my wife witnessed what he said!!! i wouldn't be surprised if he lies to his wife and kids!!! he said he would pay for the repair, then told me to preform a cardinal act on myself when i presented him with the bill, he told me what i can do with the bill. when you look up perfect a**hole in the dictionary, you will see his picture!!! i'm a disabled veteran and i saved for a long time to buy the truck!!! read more

I was looking for a car for my daughter and i was driving down route 309 and had come across Peruzzi Toyota. I could see a perfect used toyota corolla for my daughter, perfect color, in great condition, low miles and clean carfax. Everyone I worked with including my salesperson was beyond kind and helpful. The used car manager made me feel like i was doing the right thing for my daughter and he was able to directly relate to my situation. So I bought the car for my daughter and she loved it! Would i buy a car again from them? Absolutely, the customer service was excellent, everyone is kind and willing to help. Best car buying experience I have had to this date. I intend to buy my new camry from them in the coming months. 10/10 customer satisfaction. 10/10 knowledgable sales person and used car manager. 10/10 for the perfect car. read more

My husband and I recently were searching for a used truck and drove into Peruzzi to see what they had. We found the perfect vehicle and went in to find out about it. We were greeted by Sage who got the process started for us immediately. He was by far the least aggressive or pushy salesman we have ever dealt with. He was so nice and considerate of our time (we had our 6-month old baby with us). He made the entire process as short as possible and very painless. The finance manager was also considerate of our time and made an effort to help us get out of there in a timely manner. From start to finish we were on the lot a little over 3 hours-the shortest time we've ever spent at a car dealership. Needless to say, we will absolutely be returning to Peruzzi for my next car purchase and will be sure to ask for Sage again!! read more

Hi, I went in to buy a Sienna. Derek C. was extremely helpful, knew the product well and was very easy to work with. I liked the experience so much, I went back a couple months later and bought another car from them (not a Toyota). That car had a major issue (manufacturers issue that they could not have known about), and they stood behind their sale and made it right. I buy a lot of cars and have worked with all he local car dealerships at one time or another. I always leave feeling like I had a fight and was taken advantage of. Not so with these guys. I actually left smiling and feeling like everyone was happy. Sure, they made a profit..that is what they are supposed to do. but I felt the price on both vehicles was fair and they were cheaper than other dealerships. They are my "go to" from here out. read more

I am absolutely shocked to see the poor reviews listed under Perruzi Toyota. I can say that I had one of the most pleasant car buying experiences when I bought my Scion late last year. The whole process was such a breeze and I can't thank Eric Johnston enough for his professionalism and ability to find the right car for my budget. But it doesn't end there - he routinely checks up on me and my family to make sure our car fulfills our expectations. Because of him and the friendly service staff, I always bring my car there for service. The post-service, complementary car wash is always a pleasant surprise!! I didn't feel intimidated or pressured at any point during my car buying experience - I highly recommend this dealership and greatly appreciate the care I received (and continue to receive). read more

I never write internet reviews. Ever. But Frank Volpe and Bill Finocchiaro deserve to be commended. In a situation far too complicated for a review, and one which I take complete responsibility for, they both stepped up to the plate and acted with kindness and generosity. Frank is an excellent salesman and an all around good guy. No high pressure tactics, very forthright and reputable, and provided service above and beyond in all aspects. And Bill - what can I say? I will always be grateful for his willingness to help me, when other dealerships would have acted quite differently. I would never have imagined writing these words about a car dealership, but there you have it. They earned it by doing the right thing. Five stars to Frank Volpe and Bill Finocchiaro. read more