I have consistently had positive experiences with the veterinarian and staff, who have always been…read moreprofessional and attentive. I would like to suggest updating the pricing language to provide clearer expectations for the client. Specifically, wording such as "per visit/per animal" for both weekday and weekend visits as this would improve transparency. For example, for three dogs, the cost would be $51 per visit, per dog.

This place sucks. I went to check on a stray kitty who has diarrhea and had 4 kittens, and I want…read moreto help her. After I told them I wanted to treat her diarrhea, they gave me something else because she's still having diarrhea. I went on a Friday, she was still sick all weekend, I called on Monday and told them again that it hasn't gone away, and they told me to go get something else that doesn't stop the diarrhea. Meanwhile, they keep charging because nothing has been free, and the little animal is still having lots of diarrhea. When I call them, they tell me I have to bring her back and it's only to keep charging. They just want to make money, not help the animals. They don't care; I don't know how they can even call themselves veterinarians. I hope Animal Protection shuts them down. Thieves!!! BTW is 0 star

I have been coming to Long Dr since their old location. Probably about 20 years. I cannot say I…read morehave ever had a problem with them and have been satisfied every visit. They've always spayed and neutered my animals, routine work, shots and give them dental cleanings every year. With my dog being 12 now, they are always on the lookout for her health and complications that can come up (yes-- it can get costly with the extra tests and special anesthesia). Their pricing is very fair and the doctors are always forthright with me on what treatments are going to cost. Dr. Vaughn is our absolute favorite here (if she's not there, we see Dr. Badeau). She has prepared USDA paperwork and rabies titer for my dog for Italy, France, Japan and Germany. I've never had any problems with entering these countries with my dog. They also have prepared countless forms for the airlines. I trust her judgement implicitly and will wait hours to see her. Note: there are no appointments here and they can get extremely busy. I allot 2-3 hours for a visit. Why the 4 stars instead of 5? I disdain their front of house staff. They can be rude, short with you, slow and just have a general bad attitude. I can't say this has ever been different with this clinic. I just prepare myself before going and know that my dog is in great hands with Dr. Vaughn.

This used to be a good low cost Vet. Not any more. My dog got hurt so I took her in. They…read morerefused to address or acknowledge the injury. all they cared about was that she has fleas & wanted to Charge $600 to bathe her. Forced her to get rabies vaccine by Refusing to let me buy flea control. I will never come here again or recommend them to anyone.

I rarely have to go to the vet, I generally stay in good health. Sometimes, I got to take the dogs…read more I've come to this facility three times now, and it's been consistently good every time. They run on time with their schedule, I haven't had to wait past my appointment time. I have had three separate veterinarians, and they were all very pleasant to work with. Each one of them did an excellent job of explaining what they were doing and why, and they made sure they were doing what was best for my pups. Each one had opted for low intervention and observation rather than jumping into invasive or heavy procedures for the items that we came in for. Which I greatly appreciate. They were excellent and the things that we came in for resolved as planned. Staff were super friendly and all of my dogs got along well with everybody they encountered there. Definitely will be back if and when needed. Highly recommend them for anybody in the area looking for a solid spot.

Our family was met with the task of letting go of our elderly, sweet boy Tucker. The spirit of…read morecompassion, love, patience, and kindness were given to us by Dr. Vance and the entire staff! From the initial phone call, immediate assistance upon arrival, helping us to choose how to say goodbye and honor his life, and holding our hands and Tucker's as he departed this Earthly life was GODSENT! To say that this Facility cares for their patients is an understatement and we are forever grateful for the experience!

Southeast Animal Clinic is so helpful, kind and knowledgeable. They have been seeing my dog since…read moreshe was a puppy and she is now 17. I highly recommend.

Extremely wonderful vet. Been going here for over 27 years. Explains everything very thoroughly,…read morereasonable prices. To top it off, the vet also shoots the same gun range I go to.

Words can't express the gratitude I have for Dr. Jennings and the Haven Veterinary Clinic staff…read more When I moved back to the Houston area a few years ago I was so happy to come across a black AND female owned veterinary clinic that wasnt too far from my home. Cultural similarities aside, Dr. Jennings' credentials also spoke loudly to me. American Veterinary Association, Chief of Staff at Banfield for 20+ years. Texas A&M vet school. Yes, someone I can trust. Someone, who'll listen to my concerns and truly care about what's best for my pet. I confidently booked my first appointment for my dog. The staff is mild mannered, calm, gentle and always very welcoming. Dr. Jennings, the same but firm, knowledgeable and honest. Dr.Jennings always treated me with the utmost professionalism but yet with the care and concern of a dear family friend. It was clear she saw how much my little one meant to me and she wanted to provide me with the best information she had. A couple weeks ago, I was so relieved to have Haven Veterinary Clinic in my corner on the last day of my fur baby's life. I'm so grateful it was on a Saturday and while Haven was open. They welcomed me as soon as I could get there, without an appointment. Once there, they did all they could and let me come to the back with my little one as they cared for her. I stepped out briefly to run an errand and returned at closing time. Dr. Jennings then referred me to two 24 hour facilities were I could continue my fur baby's care. She remembered an awful experience I had with another nearby clinic and was careful NOT to refer me to them but to her top two choices. The option I chose couldn't have been more perfect. I'll be leaving a separate A+ review for them as well. While providing medical care for my dog, Dr. Jennings recommended the best diet plans, medications, and specialists and gave my baby the very best care. She was very helpful in guiding me on realistic options and steering me away from expensive time wasters. Although she always ensured all decisions were completely made by me. She laid everything out on the table for me to decide. A day after my precious little doggy passed away, which happened to be on a Sunday, Dr. Jennings called me and gave me her sincerest condolences. It meant so much to me that she went out of her way on a Sunday and when I knew she had time off the following week, to express her sympathy to me for my loss. I always felt seen, heard and understood by Dr. Jennings and like she truly cared about me and my fur baby. I would without question recommend any and everyone to this amazing veterinarian and her awesome staff. One day, when I have future fur kiddos, Haven is absolutely the veterinary clinic I'll choose. I'm a little sad I don't have a reason to see the staff and Dr. Jennings regularly anymore but when the time comes this is without a doubt where I will go.

Happy employees is the result of great leadership! We need more companies who put their employees…read morefirst!

Our dogs have been patients of Dr Gregory for many many years. We got lucky when we met him and…read moreglad we continue to be able use his services. Even though he a Aggie . He takes care of our LSU pups. Need more people like him. 5 stars always.

Took my sick kitty mocha, good experience, clean and reasonable prices ! Had an appointment soon…read moreafter my call.

This vet diagnosed my dog with IVDD after taking x-rays and saying he had a bowel obstruction. Two…read morethousand dollars after I observed him with weakness in his legs and another 50 dollars x-ray. He had a disease and needed surgery. They didn't refer me to a specialist, just a surgery center. I got. A second opinion would not be diagnosed without a radiologist's report. I begged Pearland Pet for a report and got the run around for over a week. Then, a bill for the report. I took my. Dog to a specialist who did an immediate cat scan. The. The vet would not even call or talk to me directly.

My fur baby was always well taken care of here and they went above and beyond to help me with my…read morelittle girls passing.. highly recommend. 17 years of great service and compassion.

It doesn't get any better. Period…read more We drive in from College Station to see Dr. C. because I trust no one else with my pups. If you're in Baytown, this is where you need to take your pets.

I would not recommend Baytown Animal Hospital based on the experience my mother-in-law had with her…read moredog. She brought her dog in on a Saturday because it was vomiting, had blood in the vomit, and was showing signs of a serious abdominal problem. During the examination, the veterinarian was able to feel what appeared to be an intestinal blockage. Instead of immediately explaining that the dog would likely need emergency care at a 24-hour hospital, they recommended additional testing. After more than $1,200 in diagnostics, they confirmed exactly what they already suspected--an intestinal obstruction. Only then were we told they could not treat the dog because they are not a 24-hour emergency hospital and that we would need to find another emergency veterinarian. By this point, it was already Saturday afternoon, and we had lost valuable time trying to locate a hospital that was still open and capable of performing emergency surgery. What made this even more frustrating was the bill. One of the charges was more than $200 for an outside radiology interpretation of the X-rays. Since the primary concern was identifying an intestinal blockage--which the veterinarian had already suspected during the physical exam--we questioned whether that additional expense was necessary. We asked that charge to be removed. In the end, we left with a very sick dog, a bill totaling $1,261.51, and the responsibility of starting over at another emergency hospital. Had they been upfront from the beginning about their inability to provide the level of care the dog would likely need, we could have gone directly to a 24-hour emergency facility and potentially saved valuable time. To make matters worse, when I called to ask why we weren't informed earlier that they could not provide definitive treatment, I was placed on hold for several minutes before the call was disconnected. My wife ultimately had to call back and pay the bill. My issue is not that veterinary medicine is expensive. Emergency diagnostics and treatment cost money, and I understand that. My issue is the lack of transparency. When a veterinarian believes a pet has a surgical emergency that they cannot treat, the owner should be told so they can make an informed decision about whether to proceed with diagnostics there or go directly to a facility that can provide definitive care. Unfortunately, our experience left us feeling that collecting diagnostic fees took priority over helping us get our dog to the right place as quickly as possible. Because of that, I cannot recommend Baytown Animal Hospital.