I am very happy with my cat sitter Michael! My two cats were well cared for during the two weeks I…read morewas gone, i will use this service next time I travel!

My puppy, Teddy, had an amazing stay with Melissa and her doggo Lilly! This was his first overnight…read moreboarding so I was very nervous but they posted pictures and sent me videos of Teddy which I appreciated. I appreciate that it's more local and low scale compared to other pet boarding places. My puppy can get overstimulated with a lot of dogs in a small area and can be intimidated with big dogs so they took that into consideration and just had one puppy companion and a turtle haha! The area in which he would stay was clean, well secured, and perfect for tons of play and naps. He came back happy and pretty exhausted from all the playing. That's all I could ask for! I will definitely be using their services again if I need overnight boarding :)

Brandy is the best dog sitter we've ever used. Our dog is getting up there in years, but Brandy…read morealways provides great care and puts our minds at ease with thoughtful updates and photos. I cannot say enough positive things about Brandy and the service provided.

Brandy is amazing! She is professional, responsive, kind, and most importantly, our 2 Labradors…read morelove her. She provides multiple updates with photos of our dogs. They are on doggy vacation when they are boarding at Brandy's. Highly recommend her!

Wag Hotels is the absolute best! I may never forgive my parents for picking me up so early. The…read morestaff treats me like absolute royalty here. I got belly rubs on demand, endless attention, playtime with new friends, and enough treats to make me question whether I should permanently relocate. Every time I walked in, the humans here knew my name and acted excited to see me -- which, as you can imagine, is exactly the level of celebrity treatment I deserve. The place was super clean, safe, and smelled surprisingly good for a building full of dogs making questionable life choices. My parents also loved getting updates and photos of me living my best life while they were away pretending to miss me. (Jasmine, Christina, Ericy, Iliana takes the best selfies of me!) By the time I got home, I was completely exhausted from all the fun, zoomies, and pampering from the staff. 10 out of 10 I would definitely board again and cannot wait until my next visit! Sincerely, Zorro

I've now attempted to tour this facility twice during the hours listed on your website…read more The first time, I was turned away because it was a "holiday week." However, it was a Saturday, and the actual holiday was not until Monday. Wanting to avoid another wasted trip, I called this morning to confirm that tours were being conducted and nothing was needed like an appointment. The person I spoke with confirmed that tours were available between 10:00 a.m. and 4:00 p.m., which matches the information posted on your website. When I arrived, I was informed that I could not go on a tour because the manager was not there and had to take a dog to the veterinarian. Apparently, no other staff member was able to conduct a tour. However, nowhere on the website does it state that tours are dependent on a specific individual being present or that only the manager is authorized to conduct them. Had that information been disclosed, I could have avoided making a second unnecessary trip. When I explained to the front desk employee that I had specifically called this morning to confirm tours before making the drive, she suggested that I may have spoken with a call center because she had been the only person answering phones all morning. I clarified that I had been transferred directly to the South Bay/Carson location and confirmed that this was the location I called. She repeated that she had been the only person answering phones. I then asked what I could do differently next time, since this was now the second time I had been turned away despite following the information provided. Her advice was to call ahead and specifically ask for the South Bay location--which is exactly what I had already done. When I asked if there was a direct phone number for the location so I could avoid this issue in the future, I was told there wasn't one. At this point, I will not be returning. Being turned away twice despite making a good-faith effort to verify tour availability reflects a lack of organization, communication, and courtesy toward prospective clients. If a facility cannot provide consistent information to prospective customers, it raises concerns about reliability and the overall experience I could expect if I entrusted my dog to their care.

So sad this place is closed!…read more This was my go to doggy boarding facility because the staff are so friendly and it was very affordable! Melinda was always also very welcoming and understanding when last minute things came up. Definitely will miss this place :(

Great Service for Good Prices! Very affordable and caring in…read moreaddition to their flexibility.

I've been coming here for awhile, and sadly it's time to find another boarder…read more The prices go up, the services become less, and my confidence has vanished. When I first came here, it was $45/day and a complimentary bath if the dog stayed there for more than five days. It's now very difficult to get a response when inquiring about availability. And, it appears the neighborhood is changing, and not for the better. In the past, the neighbors would shoot off fireworks on the weekends immediately before, during, and after July 4th. Now, it seems to be a regular occurrence. Many dogs cower with fireworks, and my Black Lab is no exception. I was supposed to pick up my dog tomorrow morning. Fortuitously, I came back a day earlier because my luggage was stolen. So, when I called about when to pick up my dog tomorrow, I was told about my dog's experience with the fireworks. I ended up having to pick him up this evening. Traveling these days is especially stressful, and I don't need the additional stress of worrying about a beloved pet. I never did before when I boarded my dog here, but I have over the last 3 times. I had been too busy to research another venue. But, now, I'm proactively going to find another establishment. In short, now, you can expect delayed responses on inquiries, multiple expectations on when YOU can show up to drop off or pick up your dog, and a equivocation on what they will and will not provide. On the other hand, bills for service-- although often error-probed-- are delivered with stunning alacrity. It pains me to write this review. Nevertheless, I have seen a huge decline in the service that precipitated 2-3 years ago while the prices continued to rise. (To wit, look at reviews that have been 5-9 years ago, and those within the past 3 years. Something has changed.) The constant firework explosions in the neighborhood only add to further disappointment. Alas, as George Harrison once sang, "all things must pass."

Sitting pretty dog resort is one of our favorite place to keep our dogs with less or no worries,…read morewhile out of town. They have a cool set up for dogs to play outside, and inside, while supervised. We felt very confident to leave our two Frenchies here, after our meet and greet with Ashley. We found her knowledge of this breed satisfying and comforting. Lets face it Frenchies are not the easiest dogs to take care of. They cannot get too cold or too hot.. or jump up and down the furniture..... We kept our dogs here anywhere from 2-6 nights and didn't worry about their well being during our trips. While we had plenty not so great experiences with Rover, sitting pretty never disappoints. We appreciate Ashley's experience and ethusiasm about dogs' well-being. PS: most bad reviews came from people that never had their dogs stay at sitting pretty, complained about their prices (that are actually pretty reasonable and competitive for the area), and from people that don't read their requirements (such as wanting to board a large dog in a facility that only cares for small and medium dogs). After all ...... having a happy and healthy dog return home after boarding is a pretty telling sign of good treatment and care. Thank you Ashley and staff for carrying!

10 out of 5 stars! We just love Canine Retreat. My dog…read moreCloud loves this place so much. Everyone is always friendly and welcoming.

I absolutely love this place! All of the employees are awesome especially Casey, Liv, and Joe. I…read morejust started bringing my three dogs here, and the facility is super clean. I really appreciate being able to watch my dogs on my phone it gives me peace of mind. The staff is very caring, and my dogs clearly love them. There was a young lady with bright orange hair who was a bit rude, but I haven't seen her around lately probably for the best. Overall, I'm really happy with the exceptional care my dogs receive here. I've already recommended this place to a couple of friends. Keep up the great work, and thank you for everything!

They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

Excellent care and clean facilities. Prices are good too!…read moreHighly recommended!! It's a great place to socialize young dogs!

My fur baby has had boarding here several times from 3 day to 7 day stays. She is always happy to…read morearrive and often tries to go back in when I pick her up. It's difficult parting but having the cameras help with my own separation anxiety. I do wish there was an outdoor area for them or artificial grass area so that the doggies know where to go potty versus random areas in the room.

The Willow Cat Hotel is fantastic! It's clean, quiet and a caring place to house your kitty while…read moreyou're on vacation! I recently had my kitty Chazz there for over a week and he received the best of care! Thank you Scott for attending to the extra feeding instructions and loving on Chazz! Sincerely, Debbie Godinez

The South Bay's best-kept cat secret!…read more This is truly the only place to board your cat. The dim lighting creates a calm, soothing atmosphere that immediately puts both you and your cat at ease. The accommodations are more than generous, with a spacious enclosure that includes a tri-level cat tree, food and water, and a litter box that is cleaned regularly. Scott goes above and beyond to make sure each kitty feels safe and comfortable during their stay. With plenty of pats, treats, and time to explore and play, you can tell he genuinely cares about the cats entrusted to him. My fur baby always comes home relaxed and happy, which tells me everything I need to know. I can't recommend this place highly enough!

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.