My fiancé and I recently took two trips out of town and needed someone to watch our two boys, Russell and Ollie. I found Pet Pals online and figured I'd give them a shot. Before our first trip, Sonya came to visit, meet the boys, and go over our needs for the two trips we had coming up.. Sonya is a WONDERFUL human and you can tell she really cares!! She is so friendly, easy to talk to, and our boys warmed up to her very fast. While on our trips, Sonya came once a day. She texted us updates and sent pictures of our boys which is wonderful! Everything was neat and tidy, we had happy cats, and will 100% use Sonya's services again! I felt extremely comfortable leaving a house key in her possession for the second trip, especially since it was so close to the first trip we took. The price per day is extremely reasonable and our boys had 0 problems (except for their usual mischief). We are extremely happy with the service provided and will 100% use Pet Pals in the future when needed. Thank you again for everything, Sonya. We really appreciate it. All the best! Justin and Cara read more

Dennis and Sonya have been caring for our cats for over a decade when we go on vacation. They've been very reliable, trustworthy, and provide a great service at a reasonable rate. They communicate well and send photos of your pets when they visit. I would definitely recommend this company! read more

My wife and I have had Sonya come in for 3 trips out of town. Before our first trip, Sonya came to visit, meet our cat, and go over our needs and offered also pick up mail, take out trash. Sonya is a wonderful and you can tell she really cares!! She is so friendly, easy to talk to, and our cat warmed up to her very fast. While on our trips, Sonya came once a day. She texted us updates and sent pictures of our cat every day. Everything was neat and tidy, and we had a happy cat. We will use Sonya's services again! I felt extremely comfortable leaving a house key in her possession for the trips. We are extremely happy with the service provided and will 100% use Pet Pals in the future when needed. Thank you again for everything, Sonya. We really appreciate it. read more

We have used Pet Pals a few times now and could not be happier with their services! Dennis is so kind and our kitty Milo seems to love him! They provide regular updates which makes our hearts happy while away! They will also check your mail, water your plants, handle garbage day and more which makes coming home that much nicer! Thank you for taking care of our fur baby! read more

I have been using Pet Pals for more than ten years now. They are responsible, caring, reliable and have provided excellent care to my cat. I can leave without concerns that he will be well taken care of which is a big relief. We had a surprise visits from ants one time while we were away and Sonya made a little water bath that the food rested on so the ants wouldn't get to the food. My cat is on medication and he usually takes it in a pill pocket but this time refused. Sonya was able to "pill" him so he got the medication he needed. I feel that Pet Pals goes above and beyond and you can rest assured that your pet is in good hands. I would recommend Pet Pals without any reservations. Thank you Sonya, we really appreciate everything you have done for us and my cat Jackson through the years. read more

I've used Pet Pals for several years and many trips, both long and short. Dennis is always very professional, and my cats love him. They're always fine when I get home so I know he takes good care of them. read more

Excellent Cat Sitter! I have used Sonya for cat sitting. She's wonderful with my cat, trusted and reliable when I needed a cat sitter last minute. I have had two cats (one had past away). Both of my cats have walk up to her and rub against her! A very good sign too! ROBERT =)) read more

Dennis took amazing care of my baby Gigi while I was on vacation ! He sent text message updates everyday and even a few videos. Would highly recommend to anyone in need of a cat sitter! read more

dennis and pet pals is reliable, trustworthy, reasonably priced and just plain excellent with our two kitties. have been using them for years and recommend them highly. you never have to worry about your pets when you travel because they are receiving the best care ever. read more

We booked with "Pet Pals" five weeks in advance to have them feed an outdoor community cat for three nights while we were going to be out of town. The job is very basic as we only require fresh food and water to be left outside once per day for the cat. We would provide all food, water, disposable bowls, etc. and would leave all in a plastic bin outside. We told "Pet Pals" the cat is skittish, so there would be no need to try and pet it. The job would be 10 minutes at most. As a footnote, this outdoor community cat showed up at our door about a year ago, meowing loudly as it was starving. The Humane Society releases cats in San Diego neighborhoods as part of their "Community Cat Program." We felt sorry for the cat, so we gave it some food and water. Since then, it has continued to stop by each night for food and water, so we feed it as compassionate people. It is not our cat, but we cannot in good conscience go out of town and not arrange to have someone stop by to leave food and water out. Pet Pals owner Sonya responded to our "Nextdoor" post and we reached out to her and booked the dates five weeks in advance. Sonya was very nice on the phone and we were relieved as we thought we had found a responsible company to help out this trip and any future trips we might take. Two weeks before our scheduled trip, we sent a text message to Sonya to confirm the dates. We didn't hear back, so we left a phone message. Sonya finally texted back she couldn't do the job as we weren't in her neighborhood. She suggested we try hiring a neighborhood child or "Rover." Wow. When was she planning on telling us "Pet Pals" was not going to do the job? Now, we are scrambling trying to find someone to help out before we leave on our trip. Unprofessional and disrespectful are two words that come to mind with this situation. If "Pet Pals" did not want to do the job, they should have let us know right away so we could have found someone else. Very disappointing. read more

This is the first time I used Pet Pals and was very happy with their service. They were reliable and there were no issues while I was gone. Would definitely use them again read more

In 2020, I booked a job with Dennis to sit for my cat. I left a message saying she needed a pill with her visit and he dropped my job via voicemail and told me I needed to find a vet tech - *the afternoon before my flight was to leave.* My cat took a crushed pill mixed into a spoon of ice cream so easily... she gobbled it up. He wouldn't have even had to touch my cat. But he didn't bother to call me ask any questions, just dropped the job. I had to scramble so hard to find someone to take care of my cat. My hairdresser bless her soul filled in, gave my cat her pills, with no problems. 3 years later and I am still so upset about this situation. Would not recommend this business if you have anything the least bit difficult with your pet, because they will drop you at the last second without any referrals for additional help. I have never written a negative yelp review, but this situation was so awful, and I can't forget it. read more

Sonya took care of our two kitties while we were away for the holidays. I was inspired to write a review because she really went above and beyond, including checking in about an open garage, watering the plants, sending some text photos, keeping things clean, and putting out the recycling. We would definitely go with Pet Pals again and have nothing but incredibly positive things to say. read more

Thank you so much for always taking care of the house and our cats. We feel very relaxed when we're traveling. Dennis and Sonya are loving and responsible pet sitter. I would always recommend them. They took good care of our house and the cats and always give you an update via textmessage. read more

Pet Pals Cat Sitting - #petpals #catsitting - Pet Sitting Near Me - San Diego, California

Sonya always takes great care of our Ozzie while we're away. It gives me huge peace of mind when I know she's checking in on him daily, and is just one less thing we worry about when we're gone. Ozzie is always happy, healthy, and glad to see us when we're home. read more

Dennis and Sonja have sat for our cats for over 20 years. They are great and dependable. Would highly recommend.always dependable !

Sonya looked after my 2 cats when I went away for vacation and sent me pictures everyday. When I came home, trash was taken out and my mail was waiting for me. Will definitely be contacting them for cat sitting again! read more

Pet Pals is simply FANTASTIC! They've watched our two cats several times now, and I'm continually impressed with how kind, accommodating, and caring they are. Just recently, we had to extend our trip for another week due to family health issues, and it was such a weight off our minds to know that Pet Pals was there to continue taking care of our fur babies. I can't recommend them enough! read more

I have been using Pet Pals pet sitting services for my 2 cats since I moved to San Diego about 4 years ago. We do a lot of short trips and Pet Pals has been so helpful in making sure our cats are fed and that there are no problems at the house while we are traveling. Both Sonya & Dennis are very professional and great at communicating via text. My cats are scared and nervous by nature, and rarely come out for strangers. When Sonya first started coming to our new house she had to feed them from their hiding spot behind the couch. As she has continued to feed them regularly over the last year, they have actually come to know her and will come out to be fed (a miracle!). They are also great about helping out around the house while we are gone (bringing in packages, taking out the trash cans, etc.). Highly recommend for your pet needs while you're away! read more

Flexible, Reliable and my cats warmed right to Sonya. I'm given very short lead times when I'm expected to travel for work and yet Pet Pals always comes through for me even at the last minute. I really appreciate the flexibility. read more

Sonya is a genuine, caring and calm woman. I'm used to boarding our two dogs, one golden (50lbs) who is crazy, and our lab (110lbs) who is even crazier! After having a bad experience with our past boarding company (if you want to call it that) my husband and I looked for other options. I always worried about letting a stranger into the home, and like most mothers (pets children, whomever) I worried that the dogs would not be taken care of the way it was described. Boy was I wrong with Pet Pals! When I first met Sonya, I knew I could trust her, and I did. She not only watched after the dogs at the house, but took them on walks, and they warmed up to her very fast! I should also add, that she is a hero for watching two dogs that bark and jump! Sonya sent updates on the pups, took pictures of them looking happier than they usually are with me (still a little sad about that..haha) and when we arrived home, they were warm, snuggly, and most importantly, happy and warn out because of their recent walk. ALSO... price is always a big factor when it comes to pets, and especially finding an outfit that doesn't charge over $100 to board dogs. Especially here in San Diego. Sonya's price was reasonable, and not overpriced at all! She also offered to bring the trash to the curb and back in, check our mail, and we came home to a house with no hair... and with my two breeds, It was very evident that she had swept, which is not part of her job description, that's just who she is professionally, and at heart. She cares about not only the dogs, but the dogs owners. I could go on and on about how wonderful Pet Pals service is, but for everyone's sake, I don't want to write a novel under the review comments. All in all, they are a wonderful caring company, and anytime that I am out of town, I will definitely be calling them! HIGHLY RECOMMENDED! read more

I use this company every time I go out of town and (sadly) leave my cats behind! Dennis is very friendly and immediately makes sure you know that your cats are well taken care of. He will text you updates while you are out of town which is really nice! He is watered my Christmas tree over the holidays! read more

We started using Pet Pals last year and stopped using during the pandemic. But I should have noticed the red flag in 2019 while using them when I came home from a week long vacation at 11 pm only to find both food dishes for our pets filled to the brim with three times as much food as they would eat in a day. This told me that that the best case scenario was that Dennis overfed them. Worst case was that he was only stopping by once every few days. I honestly don't know. This year we decided to give them another try recently as I considered their years in experience and good reviews here, and to call it a fluke. My recent experience this week has compelled me to write this review...I have never given anyone one star review before but I feel as if this is necessary. In full disclosure I hired them a few weeks ago and had to cancel do to an illness and missed flight - so maybe Dennis was disgruntled with me before this recent event (even though I offered to pay in full regardless of the cancell). However, I should have noticed the red flag when Dennis refused to come over a few weeks prior so I could go over the new feeder and litter box, saying..."I'm too busy...just leave me directions." We were in a tight spot so I went against my best judgement. Yesterday, however, the lack of empathy and rudeness displayed by Dennis was something I will never forget. We had hired Dennis to watch the cats. This time I made the terrible mistake of not leaving a key...completely my fault and I was in great distress as I learned about this. Dennis called and said there is no key as we were picking up our rental car. I knew I had screwed up and apologized right away. I asked Dennis if he could go back later, even offering to pay as much as is needed. He said he was still in the area and went back to look under the mat. No key still. This is when he became incredibly rude. "I am not going back. I have a route like a UPS driver. This is your fault! Why didn't you check! This is your problem...not mine!" I then said so my cats will have to wait two days for food? He responded it's really only one day, which was wrong. I wasn't going to argue that the cats had already been waiting a since the day before as we fed them when we left - so they were very hungry at this point. There is no question that this was my fault but very least he could have done was to exhibit some kindness to someone in a great deal of duress. He seemed to only care about his "route" though...not about the well being of our animals. I asked again if there was anytime he could go back over once the locksmith provided a key (which happened in 45 minutes). He again angrily reapplied, "This is not my problem. Call a friend." I would NEVER trust Dennis with your pet. Get a camera if you do. read more

I have a rental unit in San Diego and my tenants used Pet Pals to take care of their cats while on vacation. While Dennis was there taking care of the animals, he left the kitchen faucet on while filling up a pitcher which subsequently blocked the drain causing a full blown New Orleans levy failure flood in my recently remodeled condo. The water was on for 24 hours before the problem was detected. The kitchen is on the second floor and the damage caused is astronomical. Both the first and second floor needed to be completely gutted (drywall, carpet, wood floor, cabinets...) and remodeled. I called up Dennis afterwards and there was absolutely NO apology, and all he could think to say was that something like this has never happened before to him before. My response was that accidents happen, and that's why businesses like yours have insurance, right? Nope. No insurance. After this initial call, both Dennis and Sonja have been screening my phone calls. I hope they're as successful at screening my insurance company's calls when they come to collect the +$20K in damages they caused. Good luck Dennis and Sonya read more

I am so lucky to have found such loving, honest people. I usually am skeptical about strangers coming into my home while out of town. After meeting Sonya, I felt so safe to give her my house key! I cannot say enough good things about Dennis and Sonya. Then my Cabo trip was cancelled and I wasn't sure about the cancellation policy. Sonya told me she would just charge me for the day she fed my cats. Highly recommend to ALL. read more

Yeah, Pet Pals would be great if they called me back. I called them based on the review here. I called them 2 times and left 2 messages. No one ever called me back. Seriously, is this the way you run a business? I love my cat and she is the world to me. I'd never leave her in the hands with some company or person who doesn't respect me or her. read more

I had hired Pet Pals a few yrs ago to watch my 3 cats for a wk. At that time, i would have said that they did a good job. My cats seemed happy and unstressed when i returned home. However, i hired them again in Sept of this yr and i was completely horrified by the care that my cats received. I was gone on a 10 day trip to visit my mom. While i was gone, i did not receive any communication from Dennis. Nothing good or bad. When i returned home, i opened the door to my house wreaking of urine. After turning on the light, I saw, literally a river of urine from the litter box, down the hallway (hardwood floors mind you!), and into the kitchen. Upon further inspection, i noted that much of the urine had crystallized and there were footprints in it! (and they weren't mine!) There was a bill left on the kitchen counter for the balance due with a note written on it that the litter mat was taken outside because the "cats peed on it". Does anyone see a problem here?... 1. No communication with me that the cats were urinating outside the litter box. 2. How can THAT much urine accumulate and go unnoticed. 3. Hardwood floors nearly ruined b/c the urine was clearly left on the floor and walked through, for who knows how long, without any effort to clean it up. 4. Unprofessional: irresponsible and disrespectful treatment of my pets and property. 5. Leaving a balance due bill with expectation of being paid after clearly neglecting the responsibilities of which he was hired for. When brought to his attention, he apologized and stated that he "had" visited daily and did everything that he was hired to do. No balance owed, and no mention of why he chose to leave the massive amt of urine on my floors. I really hate to leave poor feedback/reviews, as i don't want to be perceived as vindictive. But i felt it necessary to share my experience, so that others might consider all options when hiring someone to care for their beloved pets. read more

Dennis is a life-saver! My boyfriend works out of town a lot during summer, and I work 12 hour shifts. For $20.00 he comes and takes our Black lab "Maggie" on a 30 minute walk. I can now go to work, and not worry about her being alone so long. He also sends me a text message if anything is out of the ordinary with her. Pet pals was recommended to me by a close friend, and I would also recommend them to anyone with a pet! =) read more

We have used PP for our cat since 2011. I am very impressed with their professionalism. Dennis met with me and our cat before the first session in my house so he knew where everything was. They even get your mail for you. They also send texts to let you know how your pet is doing. I recommend them. read more

There is not enough time for me to express how incredibly awesome Pet Pals is. We received nothing but stellar service eek in and week out from Sonya and her staff. Never once did I need to worry about our 3 year lab Kairi because I knew she was in the best of hands while my wife and I were at work. It is difficult to have a pet and work full time, but knowing that Pet Pals (Sonya) is coming by everyday to walk, feed and love on your pet makes it easier to leave the house each morning. Sometimes your schedule changes; but no worries Pet Pals ALWAYS worked with me and never once balked at a last minute schedule change. They are professional, positive, reasonable priced and so wonderfully pleasant. Short term or long term, if you want pet care that is good as you being there, I 110% recommend Pet Pals. read more

Thank you Sonya! For being willing to take the time to make friends with our older shy cat who does not warm up easily to people. Our cat matters and is part of the family. One pet sitter we interviewed said "I have a schedule to keep so if the cat doesn't make friends in 10 minutes I leave." Thanks Sonya for going the extra mile. It was nice to come home to a happy cat and the mail neatly stacked on the counter. :) Kathe read more

I have only lived in San Diego for two years and I travel back to Boston several times a year and often also go away on weekends. While living in Boston I always had close friends and family look in on KC (Kitty Cat) daily when I was traveling so I was uneasy to have to hire a service with her being 18 years old. Pet Pals was very quick at calling me back after my first message, Dennis explained everything in detail and made an appointment for me to meet with Sonya that weekend to go over the details and meet KC. Sonya was very thorough, met KC and asked questions to be sure she knew the silly quirks that my weirdo cat has! So off to Boston for an entire week I went . I received text messages (she also offered to call but for me a text is more convenient) each day which made me feel better about being away and leaving her alone in our apartment. Since then Sonya has watched KC for us several times and I have piece of mind knowing KC is being taken good care of. It is always easy to set up and always a pleasure. I would recommend them to anyone! read more

We recently used PetPals to provide care for our 2 cats while on vacation for a week. Sonja was amazing. She provided a daily text to document her visit and added a video and pictures towards the end of our trip. Our daughters really loved seeing the pictures and video. Great service for a great price. Thanks Sonja!!!! read more

I have been a Pet Pals client for over 5 years, and they have provided consistent, courteous, reliable and caring service to me and my chubby and lazy kitties without fail, and all at a very reasonable price. My house is always clean when I return, and the cats are relaxed and happy. Oh, and they stepped up and helped me with walking a foster dog at the last minute without charging me an extra fee. If you are loking for a worry-free experience, give Pet Pals a try. read more

I brought my dog to Pet Pals thinking that she would be safe and well cared for. What I found was that they gave the bare minimal effort of care. With as many dogs as they seem to handle, I wasn't sure we'd be getting the kind of individual attention I had asked about, but they assured me that we would. Unfortunately, my dog seems stressed out - probably from being either ignored or around too many aggressive dogs they cared for at the same time. When I called to ask about the routine and see how my dog was going, I wasn't that impressed with how they spoke to me. I was treated as if I was too interested in my dog and that I was annoying for calling during the middle of the day. If I wanted to be treated like dirt, I would have boarded her at a pet hotel. I got zero quality customer service, so I was unimpressed. I'm sure others who wrote good reviews probably felt like the bare minimum was fine, but my pet is more of a family member, not a possession I can showcase as being an "evolved person." My dog and I both deserved better treatment, rather than to be treated as if we were being pests. After 1 week, I began to wonder how they really treat animals. The husband - I think his name is Dennis or Denny, can't remember since he was so unimpressive - makes me think he really doesn't like animals, but that's just my perception. Yes, I realize this is their job and they probably chose this because they don't have very good people skills, but they don't seem to have good animal skills as far as I'm concerned. If a client calls to ask about their pet because we're so engaged, don't treat them like they are peasants. We hired YOU. You work for us and we deserve first class treatment. Lesson learned, you get what you pay for. I consider Pet Pals to be the Walmart experience of pet services, rather than the Macy's spectrum of pet care. read more

Both Dennis and Sonya are excellent and easy to work with. I always go to PetPals when my two kitties need sitting for a few days, and they do an awesome job. In addition to feeding and litter box maintenance, they even sweep around the box and will send me updates so that I know everything is good at home! read more

Dennis is highly professional and reliable. In our initial meeting, he took careful notes on our cat care needs. He also had questions on issues we hadn't considered, which reflects upon his experience and forethought. (And he was very gentle and playful with our cat during their first meeting.) I get text confirmations before I leave for vacation as well as videos of how our cat is doing. It brings peace of mind to know that Dennis can fill the food bowl, change the water, clean the litter box, provide some play time, and make sure that everything is okay at our home. Once I gave less than 1 week's notice and Dennis was able to fit in our cat, even on Christmas day. In short, Pet Pals is reliable, quick to communicate, and professional. read more

I recently used Pet Pals for my 8 month old cat. I was traveling for 3 weeks and Dennis did an absolutely amazing job! He took videos and pictures of my cat multiple times a week and sent me frequent texts. It was very reassuring knowing my cat was in good hands and he was being taken care of. Dennis went above and beyond my expectations. I will 100% be using Pet Pals again! read more

Look no further for your pet sitting needs. They are just wonderful. Sonja gave me peace of mind the moment I met her. Very thorough in getting the lay of the land and the quirks of the cats. I highly recommend this company to all of my fellow pet owners and all yelpers should know that if I could give out more than 5 stars I would! read more

We've used Pet Pals twice now to care for our 3 yorkies. Our doggies mean the world to us so finding a good fit at a good price seemed like a tall order. We feel very lucky to have found Pet Pals! Sonya came over to meet our dogs prior to our trips. Her soothing demeanor made her fast friends with all 3 dogs and put us at ease knowing they liked her too. She was throughout about diet, snacks, walks, leashes and even took care of a few "accidents." We are able to take more trips together now knowing we have a wonderful person caring for our pets...thank you Sonya and Pet Pals! read more