I have to say that I have never had to deal with such an unprofessional business. Staff is…read moreextremely rude and they deserve no stars. I called because when the Roadie from UPS, Tyler B brought my order, he failed to leave the entire order. I spoke with Kelly who was the most obnoxiously rude person I have ever had to deal with. She said that I didn't have an order and when I tried to ask if they had any contact information for the delivery people, she told me to shut up and let her talk. I informed her that I was the customer and was trying to get to the bottom of this, she rudely hung up on me. I want her fired!!!!! She should never be in contact with customers. The store manager Brandon Wall is out of the store, so there is absolutely no one in that store with any authority and now I have to figure out how I am going to get the dog food I have already paid for. -20 stars is too high for this location, take your business to the Athens, AL store.

The staff is professional, courteous and fast to help with finding or loading something. Their…read moreshelves are stocked neatly and organized to easily find what you're looking for. Some items are not stocked in the store and must be ordered. The store clerks will gladly look the item up and order it. You can even take a TSC catalog home to look it up and call in to the store to check availability and save yourself time and gas money.

My experience, to say the least with Elk River Doodles has not been good! When I bought the puppy…read morehe was sick with hook worms, something they should have known. I was told I would receive papers on the puppy, after 9 months I am still waiting. I have messaged the owner, Bobby Cooper several times with no response and now he has me blocked. I do intend to contact the BBB and other agencies. Terrible way to conduct business!! Dawn

We got our second baby (Aussiedoodle) from Elk River Doodles and we could not be happier. He has…read morefit in seamlessly and we've only had him for two weeks (currently 3 months old). He has already bonded with our 1 year old AD (which he did rather quickly), he's potty trained, and he's great with my kids. He's also, already, learned a few tricks! Super smart little dood. We love him to pieces. Bobby was wonderful to work with. Excellent with communication and very accommodating. He sent pictures and videos as we eagerly waited for the day we would finally be able to pick up our little guy. Overall very lovely person. Beyond happy with the whole experience and with our fur baby.

Aug 2026: we travelled to nashville for a long week end. Unicorn boarding had room for my 3 dogs…read more They each had a dog pen fenced in area : where they could run & exercise. Very reasonable rates , great for us seniors. ( a dog owner I know said she put her dog with a group of 300? hard to image someone housing Or kennels for almost 300 dogs? Could they be putting them in boxes? ) Unicorn has a dog run for each dog but certainly can not house 200 dogs at a time.

Picked my dog up Monday after two nights. Kennel was nice size. No heat as advertised. Temps were…read morenear freezing. Not an outside dog. Dog had spilled her water, soaking her pillow and blanket. No idea how long her bedding had been wet. She came home dirty like she had been in an old barn, not a big deal, a good bath never hurt her. Owner was very nice, helped me wrestle her harness on and helped get dog's things to the car. Included in her toys was a bone that looked as old as a dinosaur bone and another smaller bone. I hope my dog didn't chew on these nasty things. This would be a nice place for a big outdoor dog but not recommended for a fufu house dog. Just not for my type of dog. Don't hesitate to use this kennel for a sturdy, outdoor dog.

I'm new in the area and asked on FB for recommendations. This clinic was recommended…read more Dr Galbraith loves animals and it shows. Yes, there is a wait (can be 2 hours or more) and if expense is no object you may not want to wait. My dog is a part of my family and my #1 question is does my vet love animals. It is obvious that all the staff at the office love the pets they see. My dog is 14 and was facing serious issues. I am retired so the wait is worth it for me.

I had a scheduled appointment at 8:45am and was not seen until 3:00 pm. I started asking people in…read morethe lobby how long they been there and a few of them said they were just a walk in and they were being seen before I was. Yes! I was told this is a very cheap vet and that's why I went but no body warned me about the long ridiculous wait! And as I was checking out the girl said "thank you for your patience" and I stated "I don't know what took so long" and she came back with a smart comment and said "we can't just push a button and make your pet pee" and I said "you never told me that's what you was waiting for and I would've appreciated it you told me that so therefore I wouldn't have been so impatient". This place is absolutely not worth it! Place was very unorganized! The forms that pet parents filled out were left on the counters falling all over the place.. I WOULD NOT RECOMMEND!!

We have two rescue babies and the staff has always been careful and attentive to this helicopter…read moredog mom. We take our dogs here for their regular check up and vaccines, I love that they have an app where you can see upcoming health needs, current health of your pet, upload cute pictures of your pet, etc. We have boarded one of our dogs with FR several times, but now having two we just get house sitters. We were satisfied with our dogs 5 night stay, he got fed, played with the big dogs, and was super worn out when he got home. Every time they go in for a vet visit the staff handles our dogs with care and gives them all the treats to calm their nerves. They've always given us medical advice, etc. We had an instance where our dogs kept vomiting and took him to FR after visiting the ER. They stated he was having bad seasonal allergies gave us two medications and within days he was back to his normal self. Would recommend their boarding, veterinarians to anyone! I am very picky with my babies & FR has always been good to us.

This review is long overdue & I've sat with this on my heart for a year as I gave time for the…read moreAlabama Board of Veterinary Medical Examiners to convene. October 2024 My sweet dog Chloe Rai died a excruciating painful death that I don't wish for anyone's animal... I trusted Flint River Animal Hospital to provide care for my beloved dog, Chloe Rai, during a critical medical crisis. A surgery was done to repair her intestines from an intussusception on a Monday. By Tuesday night, I noticed something was wrong postoperatively & Despite my proactive involvement, multiple visits each day that week and my repeated efforts to communicate concerns about her worsening condition... the clinic failed to act with urgency and did not take the complaints seriously. I was told I was overly concerned and that my knowledge as a nurse did not translate into the vet world. Lack of attention to her symptoms, critical delays in care, and inadequate communication about her condition defined our experience. Their inaction led to Chloe's condition worsening, ultimately requiring emergency surgery at another facility in Tennessee.. where i wasn't instructed to take her until hours before her death. There, on Friday of that week it was discovered that her critical condition was caused by ruptured intestinal sutures from the surgery performed earlier that week from Flint River... leading to sepsis and her death. I was mislead throughout my entire encounter with Flint River & I was not prepared for what took place that evening. I sat in their office holding Chloe as she was actively bleeding out as they continued with routine examinations on everyone else's animal for nearly 2 hours, them being FULLY aware of my critical complaint, That her stomach was bloated & she was in pain... The result of this occurrence landed me in an emergency vet in Tennessee and $10,000 in debt... this heartbreaking outcome was not expected & was preventable with earlier intervention and honesty. As a pet parent, I felt dismissed and ignored by multiple staff members. The lack of empathy, accountability, and urgency deeply compounded the pain of losing my irreplaceable baby, Chloe. This experience was not only emotionally devastating and traumatic but financially burdensome. The situation has been escalated to the Alabama Board of Veterinary Medical Examiners and the clinic has been privately held accountable.. Based on what we endured, I cannot recommend this clinic. This is Chloe on her final day. Blessings.

I have used Country Clip for years and have never been disappointed. I highly recommend going. And…read moreshe is very good with her prices.

DON'T GO HERE!!! I picked up my Pomeranians today and OMG, what a hack job!!! First time I went,…read morethey were ok, so I went back. But never again!!! Now I'll have to wait at least 3 months or more for their fur to grow back. Their nails were long and and the cut was blunt!! I'm so pissed, and there isn't anything I can do!!!

My first experience with mobile grooming and I was very pleased! I put out a general request for…read morequotes from mobile groomers in the area and Pono Pups responded to me the same night, very personable, easy to schedule, and great quote (which ended up being exactly the cost of the service). Our groomer had great communication, showed up on time, and was very sweet with my dog. He received one-on-one attention, which I think is especially important for him as a senior dog, and I felt good knowing I was close by in the house if he needed anything. Wonderful experience for both myself and my dog. We will be using Pono Pups again as the need arises. I highly recommend them to those in need of a mobile grooming service! Support a small business and give your dog a great spa day. Thanks, Pono Pups!

My first grooming experience and my dog feels like silk. She smells so good and the trim she got…read moremade her look amazing. I would highly recommend Pono Pups. We will be using this great service again. Indy looks great! The service was fanatic. Great communication.

I love the staff here. The Doctors are wonderful. I have…read morebeen a long time customer and have received amazing care for all my animals thru the years! Dr Milford is one of my favorite Docs, her compassionate nature comes across every time I see her.

I love this location after moving to town they always have everything I need and are great with…read morescheduling last minute! Also very friendly staff and very clean I'm very happy with this place!