Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

We just adopted a rescue from the animal shelter, and we absolutely fell in love. She is absolutely…read moreperfect. Very early on she started developing a cough and then wheezing, and then runny nose and I was so concerned I couldn't wait two more days for my already scheduled vet apt with another place. I called Tiger tails as soon as they opened this morning and I spoke with Jordan, and she was so unbelievably kind and helpful. She worked her butt off to get us in as early as possible, and even called me back twice to offer two earlier times, which we took. As soon as we got there we were greeted with super friendly staff. They led us to our excluded room (because of the cough) and every single vet tech and vet that came in was amazing. They were so gentle and loving to my baby, and explained everything they were doing. She did a thorough examination, asked questions, and determined it was kennel cough and sent me off with two different meds. I am a pretty anxious person when it comes to illnesses, especially since this is my first dog I personally own, but they were so welcoming and understanding, putting me at ease. I am SO glad I ended up going here, and will be going back for all her future shots/check ups. Thank you to the entire staff that helped me and my baby today!!

First time and will never be back. There are some people you dont treat them the way you did or…read morecompletely shave a bichon frise. My dog cried all the way home. You know what you did, best of luck and blessings to you. I hope the over charge and tip will keep your business thriving. I usually read reviews before going but didn't for this one. The same things happened for me.

My pup is quite an anxious girl when it's time for her to be groomed! They're always so sweet and…read morepatient and make her feel right at home! I drive 30 minutes to go here specifically because he always does such a great job with my girl Rue! Highly recommend this place for anything your dog needs!

Caring cat people! Great experience…read more Easy check-in and check-out and feline forward. ~Mark S

Reasonable price I had to board my kitten for the first…read moretime... She had never been around other cats... I found her on the side of the highway... So I was very nervous when I had to leave her for a week! I had a work trip come up and Whiskers On Kittens took care of her! I took a tour before the boarding and asked a bunch of questions... Of course it was hard leaving my kitten and I was worried... But they communicated with me every day, sent photos and videos, and answered my questions about how she was interacting, and if she was eating and all those other crazy cat Mom things... I have another trip coming up and I will be boarding her again and I'm so grateful that I know she'll be safe!

Left our 2 cats for almost 2 weeks. Received daily updates including photos. They seemed content…read morethere.

My cat loves this place! The rooms are thoughtfully designed, and the staff is top-notch. I can…read moretravel knowing my cat is Bering well-cared for. And I love the daily pictures and progress report.

We brought our cat to the clinic for a lipoma in his ear. They drained his ear with a needle but…read morecould not do anything more being that they did not have any medication to inject to treat. Within 2 days, we were back at the clinic because it filled right back up. The Veterinarian never came in to speak with my wife. The vet tech proceeded to tell my wife that the next step would be to sedate the cat and told my wife that they would be placing tubes and stitches in his ear. Because the cat ate earlier, we were told we would have to bring him back another day. We brought him back on Saturday, and they took him from us and told us he would be ready for pick-up later in the day. When we picked him up, he was bandaged and had a cone around his neck. Within a day or two, he had the bandage off his ear and there were no drain tubes or stitches. We called the clinic, and they stated that he was sedated, ear lanced, and steroid injected and this was the treatment plan my wife signed off on. 1) When the vet tech stated they would be putting him under anesthesia, my wife asked if they were putting drain tubes and stitches and the vet tech said yes. 2) We were told that my wife signed off on his treatment plan and that she was not told about tubing and stitched and yet we were sent a copy of the treatment plan, NO signatures, NO initials..Nothing. 3) First time we took him, no anesthesia, nothing..they drained the fluid in his ear with needle. Second time he went in because the ear filled back up, they told us that the sedated him because the had to lance the ear, and yet the treatment plan they sent that the claimed my wife signed off on states that they again drained with a needle. Why the sedation again? they did not have to sedate the first time when they drained with a needle.

We come here all the time for our OG older cat (Kiba). We come here for her checkups and also to…read moreboard her. But we recently went to the Atlanta Humane Society to adopt a second cat so our other cat wouldn't be alone. She's very social, and we figured she'd like a friend. We took the new cat here, also because they have a relationship with the Atlanta Humane Society where we can use the "Health Certificate" for a free checkup for any possible items listed on the sheet they may not have caught (but usually 99% do). The new cat did well and we got her nails trimmed as well. We came here so we could also introduce the new and other cat to each other today. Scared, lol wish us luck . Definitely love this place so much

It's been years upon years coming here at least since Covid…read moreThe pups have been making there way here Some of the gang is no longer with us And others are fairly new to PawPlex and the great grooming treatment they perform Getting poodles or doodles of some sort groomed Can be a sunny day Or rain on the parade PawPlex definitely has been Keeping things on the bright side With eye catching grooming Marley ( mini poodle) Reesie ( labradoodle) And new to PawPlex Mila ( standard phantom poodle) Have been coming here enjoying their grooming Customer service is great Easy to book appointments Convenient hwy access nearby And they always seem willing to accommodate Let the video and pics speak for themselves The dogs are happy, excited and ready to show off The attention and detail given to them Will be coming back in for more grooming

we had a family emergency and needed to leave with a day notice. they were very fast to respond and…read morevery accommodating. when we showed up they were quick to take our dog to the back. they sent an email halfway through her stay updating us on her, letting us know she was happy and having a good time. when we showed up to pick her up she seemed a little out of it, not really acknowledging us when she usually gets super excited. the first thing we noticed was her right eye. it was bloody and almost looked infected, there was yellow pus coming out of her eye. we asked the young girl at the desk what happened and she had no idea. she went to the back to ask someone else what happened and when she came back all she said was "we had a lot of big dogs here today, they were all playing together" we never selected anything involving group play, she is a very friendly dog but as a business you should think about the liability. we never gave any type of permission for group play and to find out the dogs were roughhousing...not a good look. we will not be coming back here and the vet bills WILL be coming to them. (pictures were taken after cleaning up her eye) UPDATE: Terissa called and gave us a more detailed explanation of Harleys stay there. she explained that they have turf in the back and something could've gotten in her eye, that could be the reason for her eye being irritated. she offered to cover vet bills and Harleys stay there. she was definitely very apologetic and we really appreciate her customer service. that is how you do business. thank you Terissa!

Olivia did a excellent job grooming Hunter. That's why I…read morebooked him with her again. Booking online was easy. I was able to choose the services I wanted for Hunter.

I just left Petsmart. I was waiting in line and another register opened up. Apparently I didn't go…read moreto the other register because I thought there was one line. Someone jumped ahead. The customer was threatening and cursing at me. No one at Petsmart did anything or clarified anything. I bought my stuff and walked out in disgust. The guy glared at me and wanted to fight me, but it wasn't worth it. I'm not going back to Petsmart in Duluth.

loved my dogs haircut will return…read morenice friendly people working there we got cute little scarf for my maltese chihuahua

For the sake of my fur baby, I need to be assured this business has not been sold. The business is…read morestill operating under Ceci's Pet Paradise LLC however the receipt has a different name of Xtreme and Luxury Pets Grooming. The last few times I have drop of my dog the staff has been unfamilar additional the cost is now $80 and it was $55.