My family and I had an extremely uncomfortable experience at the Largo PetSmart on May 19 around…read more6:30 PM. We entered the store simply to shop for supplies for our guinea pigs, but from the moment we walked in, one of the cashiers continuously stared at us in an aggressive and hostile manner instead of greeting us or focusing on her job. Even while assisting another customer, she continued watching and glaring at my family from across the store. After feeling repeatedly singled out and uncomfortable, I finally asked if there was a problem. When we later checked out, the cashier called two additional associates to the front, none of whom were wearing visible name tags. The associate ringing us up claimed he "didn't know" the cashier's name, and when I politely asked her directly, she responded with, "I don't have to give you shit." The employee continued making rude comments toward me in front of my 7-year-old daughter, and when I stated I would be reporting the interaction due to her disrespectful behavior, her response was, "Do what you gotta do." I am currently pregnant, and this entire interaction caused unnecessary stress, anger, and discomfort for both myself and my family. We walked into the store peacefully expecting a normal shopping experience and instead were treated with hostility and complete unprofessionalism. This was by far one of the worst customer service experiences I've had, and it genuinely makes me reconsider shopping not only at this location, but at PetSmart overall if this is the standard of behavior being tolerated from employees.

This is my closest Petsmart location so I find myself going on Saturday morning/afternoons to pick…read moreup fish or fish supplies. The parking lot is always packed, I usually have to park across the street and walking over to the building. (The Petsmart itself isn't that crowded though, so I think most of their spots are being used by visitors of other stores) The aquatics section is very minimally stocked - both in terms of products and fish. Many of their tanks are empty or have very few of the fish that are listed on the tags. Would love to see them have a much more consistent stocking and greater variety. I would assume Saturday is one of their busiest days of the week yet there are very few staff working. On my last two visits I've waited about 5-10 minutes in the aquatics section without seeing a staff member anywhere nearby. I was only helped after asking a cashier to page across the intercom for some service in aquatics. To their credit, I will say that the staff are friendly when you finally do get the help you need. Maybe they're just understaffed?

I scheduled a grooming appointment for my dog at 10:00 a.m., March 18th. I arrived on time…read more However, I was informed that my dog groomer was not present. When she arrived 10 minutes later, she walked past me and my dog without greeting me or apologizing for being late. A couple of minutes later a store associate instructed me to walk to the grooming section of the store. I greeted my dog's groomer. I could barely hear her say "good morning". Her facial expression gave the impression that she did not want to be there. As a result of the poor customer service I received from her, I didn't feel comfortable leaving my dog in the groomer's care. I left and made an appointment at Pet Smart.

From the owner: Welcome to Pet Supplies Plus, your one-stop shop for all…read moreyour pet's needs. Best Prices, Best Selection. Best Services. Guaranteed!  Locally owned & operated!  Explore our wide selection of natural and USA-made products, carefully curated to cater to your furry, scaly, and feathery friends. Whether you prefer in-store browsing or the convenience of online shopping with free curbside pickup or same-day delivery, we've got you covered. As the nation's largest independent pet store with 700 locations and counting, we make it easy for you to shop local and provide the best for your beloved pets.

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From the owner: DJ's Aquatic Solutions is an Aquarium Maintenance business, where we make it our mission to keep…read moreyour underwater world thriving! With a passion for aquatic life and years of experience, our professional aquarium maintenance services cater to tanks of all sizes, ensuring optimal health and beauty for your aquatic friends. We ensure crystal-clear waters, healthy fish, and stunning aquatic landscapes. We specialize in freshwater aquarium services, like regular tank maintenance, Algae Bloom Removal, Live plant addition/propagation, aquascaping and installations. We provide Aquarium cleaning/services to both commercial and residential aquariums in the DMV area. We take the stress out of tank maintenance so you can simply sit back, relax, and enjoy the beauty of your own personal slice of the aquatic world. Contact us today for a consultation!

Our aquarium looks so much better since we've been working with FantaSEA! They've helped us stock…read moreour aquarium with corals and compatible fish as well as a few arches.

Never waste your money at House of Tropicals again. Fantasea takes way better care of their…read morebusiness and organisms than most petstores. Happy to help with all questions and will not mislead you like other companies. Fish are always healthy.

Reef escape has always been my favorite local fish store since I bought my first coral frag 4 years…read moreago. Whenever I travel to Virginia, I'll try to make a stop to check on Reed Escape. The staff is knowledgeable, professional and experienced. They are genuine and responsible when matching fish to the right tank/owner. When in doubt, ask Sexy Jae for advices! Beautiful variety on corals and the fish. They all went through solid quarantine process. Never has issue with the quality. En Bref, worth a trip!

Been going here for 2 years. Excited about them all expanding the shop next door. There's a very…read morelarge workbench for aquascaping. Took my live rock there and broke it into pieces with my hammer and chisel and glued it right there. There are coral here that sell for $17 each and are a pretty nice size. All the workers here are avid aquarists and incredibly knowledgeable! Especially Jae. He's always been an incredible resource for aquascaping tips and advanced aquarium knowledge. Will continue coming here for years to come!

Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

I paid $80 for a consultation on Saturday, 28 July 2018 at 4:30pm. I was contacted that day by the…read moreAmerican K9 staff to cancel the appointment due to an emergency with one of their dogs, and was assured they would reach out to reschedule ASAP. They never reached out. Since then, I have contacted them at least monthly through text and called at least monthly and never get a response. The last time I called and texted, on 4 November, I was assured they would be sending me a check through the mail. This has never arrived. It should not take 5 months to reschedule an appointment or send me a refund. I can't speak to how they are as trainers since I never had the opportunity to actually meet them, but how they have treated me in the past 5 months does not bode well for their professionalism.

Charlie has done a COMPLETE 180! Backround on Charlie…read more(Lab/Shepard Mix): Rescued prior to even reaching 8 weeks by Last Chance Animal Rescue out of Waldorf, MD. Charlie was neutered and up for adoption at 8 weeks old. The first time he was able to be adopted, we fell in love. Fast forward to 4 months old, we started to see a significant change in Charlie's behavior for the worse. What used to be what we thought was puppy play, quickly turned into to aggression and stubbornness. Examples include: "NO" not working, aggressive barking, jumping on anyone and everyone, ignoring not working, kenneling just aided in his disobedience, trying to smell everything on walks, terrified of other dogs. One thing Charlie didn't struggle with was his love for people. After talking to multiple different people and reading multiple different things, Charlie was headed down a dark road with his rebellion. Thank goodness we decided to try a Dog Trainer! We were recommended American K9 and are so thankful we were. Charlie is 110% a better dog! In the chance he does something he isn't supposed too, we either say "NO" and he stops or we can choose to put him in timeout, which also works! Without yelling, or getting aggravated. We can also take him on a walk and only hold the leash with 2 fingers, because he does not pull. Charlie had horrible anxiety due to being the "runt" of the pack. Krys went above and beyond helping him with that & being patient. Overall EXTREMELY Satisfied!!!! Very Personal! If you are thinking about a dog trainer I say Krys is the one!! Highly recommend!

This is a wonderfully kind and honest vet clinic. I can recommend them highly. I got a few…read moreconsultations with them for my senior dog and they were more than helpful, very honest and heart centered practice

A year after our health scare last February, Katie is going strong under Dr. Ying's care.read more