I was working around the Baytown area and I had my American Bully with me. I looked around for dog…read moregrooming spa and found this one. They did such a amazing job to my boy Rocky. He came out looking and smelling like a million buck. Staff are so Friendly and help out. I totally recommend this place and I'm sure I will be back again.

We love The Family Pet Boutique! Our golden retriever (who hates baths!) gets so excited to see…read moreDawn and the other staff. Her big, beautiful tail wagging in excitement! Our little yorkie who has the most beautiful silver hair is always sporting different haircuts and he always looks fabulous! The staff at The Family Pet Boutique genuinely care for these fur babies and make sure they are happy during their salon visits! The prices are competitive. The shop is always clean. Communication is top notch as the staff strives to make their clients happy. Thank you Family Pet Boutique for making your home in La Porte!

I had to wait a day before writing this review, because I wanted to write it with a clear head. I…read morewas too disappointed and upset yesterday when I picked up my two airedales from the grooming. First off, they didn't have my appointment shceduled when I arrived with the two of them at 7:30am. But they went ahead and took them. I had made the appointment the week before, after calling around looking for a place that had experience grooming airedales. They were the first to tell me they were. In fact, shared with me that they had a couple of airedale clients they groom. Just in case, before turning my airedales over to the groomer, I told her specifically. that I liked a long beard and mustache, and not to cut them. I even went as far as to give her photos of how I wanted the "head", showing different angles. I even told them what size blade to use. All I can say is, the ears are right on both dogs. I have no idea how many months...maybe a year, for my female to grow her beard back. Or how long her hair will grow back on her face so she doesn't look like a poodle or whatever that's supposed to be. The Groucho Marx eyebrows and the mustaches....I'll have to do or find another groomer just to fix them. And poor Roadie, he has been limping on his right front leg since we got him home. I was hoping it'd be better today, but it's not. Will have to take him into his vet. if there's no improvement. Don't know what happened, but he didn't have a limp when he went there yesterday morning. And they sure didn't say anything on how he may have hurt himself or gotten hurt. One thing I will not be doing, is taking them to the Big Dog Show at Reliant Stadium , in Houston, for "Meet the Breed". In the past, I've always taken our airedales for that. It's like a "show and tell" , where people can see and touch different AKC breeds and get information about them. They do not represent what an airedale should look like. Not even as a "pet". I didn't expect a show cut, but I did expect an airedale cut from someone who claimed they were experienced and knowledgeable to do that. I have serious doubts...serious doubts that was truthful. The price....shocking...$335.60 ($25.60 was sales tax) I was told $95 each for the grooming because of their weight. Then the upcoding for the nails ($15), conditioner ($5), dematting ($10) (was told they found a mat under Roxie's front leg, I told them to just cut or shave it off..it wouldn't show anyway), they said nothing about finding any mats on Roadie, but I was charged for them.). Then an extra $30 charge for "scissor service". I wasn't told this would be an extra charge above the "grooming service". And what was the "add on pattern set service" ($10) for Roadie? That was a whole other charge...and not one for Roxie. But I guess she was so messed up, they couldn't claim that. Roxie did have a cute bandana that was so tight on her neck, we had to cut it off. Roadie didn't have one, Maybe all they are used to doing are small dogs? You would have thought they would have put some cologne on them at least, but no. Just as well, they probably charged for that. I was shocked at the price. And of course, we had to pay before they brought the dog's out. And they don't give you a receipt of the charges, either. When I got home, I had a mystery message to click some weird link on my phone from an unknown number. Nothing that said it was from Red Bluff Pet Resort. Just a link to "view Roxie and Roadie's report card" and to "click this link to get pre approved for credit". After getting on my computer, I was finally able to figure out it came from them, and the desk person had signed me up for it. First off, there was no report card. There was a place for putting my credit card information in for them to make things easier for next time (as if). And I finally found my receipt and the breakdown of charges. It was a very expensive lesson. Needless to say, I'll be looking for a groomer that really does know how to groom an airedale in the Deer Park, Texas area. Photo of Roxie and Roadie. Then a photo of how they should look. One doesn't look like the other. An experienced groomer would know exactly how to do this. They were both in a "pattern". They just needed to be cut down shorter for the summer

Dr.Sullivan is truly amazing outstanding skilled in his profession compassionate and so down to…read moreearth

Complete crap went there for the last 2 years then went in today to simply ask can you please cut…read moremy dogs nails and the owner said no not today and I'm busy for the next three days not a hi or wow about this day just mean and straight crap so my rating-9

A few days ago, I booked an 8am appointment online and received confirmation and reminder texts. I…read morearrived to my appointment early and the door was locked. Another customer arrived with her two dogs, also with an 8am appointment who informed me that the groomer is often 5-10 minutes late. Around 8:15, I called and left a voicemail, then texted them through their portal. I waited over 40 minutes. An hour later, they offered to fit me in at 10:30 a.m. I reluctantly returned, only to be told the groomer had slept through her alarm until 9am. Very unprofessional. After the grooming, I was charged $108 without any explanation, despite their online pricing starting at $85. She required me to pay before seeing my dog. When I paid and saw my dog, the haircut was not what I requested, and my dog had multiple deep cuts that required a vet visit. The vet prescribed an ointment to make sure the cuts didn't get infected. I added pictures of the cuts below. To make matters worse, I overheard the groomer yelling at the dogs in the back when I walked in and she hadn't seen me yet. I reached out for a refund or partial refund, but she refused, blaming me for matting. This experience was unprofessional and unacceptable. I strongly caution anyone considering this place.

Love, love, love. Fast reasonable priced and my pup doesn't mind going there. The only snag is…read moreyou have to leave a message sometimes to make an appointment. They are prob working not answering phones but I missed the call back so didt realize the they were able to see my dog.

Love this place. They were great with my dog. I've had horrible experiences with petsmart. I'm so…read moreglad I found this place!

I can some up the experience in 2 words: "Clearly Clearlake"!…read more Two furry paws up; for the best in class service and the economical prices that maintains our beloved "Snowy"... - Tel em "SLY" and "Snowy" sent you and you won't be disappointed.

We have been taking our dogs here for boarding and grooming for about 15 years, and I honestly…read morewouldn't go anywhere else. The dedicated long term staff members truly are professionals and care about your dogs! Wonderful experience every time!

Very rude and unprofessional when talking to potential clients. Would not recommend for your…read moreboarding needs.

MPA is by far the best and most perfect spot for every fur baby . Cally has been going there for…read moreyears and we have never had any issues. Thuy and Judd are excellent with seeing the needs for each pup and giving them so much love when we are busy working or away. Highly recommended. #bestdoggiedaycare

I moved to Seabrook approximately 3 years ago & found them. They've always done a good job on my…read moreMaltese & she used to be ready in a timely manner. Then they moved & it was even more convenient. I'd drop my dog off by 8am & i told them I'd be back no later than 6pm & they said that was fine due to it was on a day i was working . However upon arriving 2 different times i had to wait approximately 45 min to an hour . I was understanding about it although i didn't care for it. I felt after my dog had been there since 8am she should have been done . I considered myself a loyal customer. One day my neighbor had taken her dog there & i was told by neighbor without informing her they charged her $80.00. Upon my dogs next appt i mentioned it briefly to them & since then they said they are all booked up till March & this was in January & that they have their regular customers ( i was a regular customer ). Plus they told me my dog doesn't stand well . As long as I've had my fur baby & mind you she is approx 13 years I've never been told anything to the negative side , however i personally feel you need to take dogs age into consideration. I've called several times even trying to get my dog an appointment in March & they don't answer their phone for me. This is a business & i feel you should answer your ph no matter what. I never had an issue with Express pet Spa , but i certainly don't appreciate the way they've just brushed me aside. Had i been mean or ugly i could see them not wanting to respond but this is not the case. I've never written a review before but this experience has bothered me .

I can't say enough great things about Express Pet Spa. Everyone is so friendly and professional. I…read morenever have to worry if my dog Izzy is in good hands. Izzy loves her groomers as much as I do! She always looks and smells fantastic when she comes home. We are customers for life.

I was hesitant to drop off my dog at a new place but now I can't imagine anyone else taking care of…read moremy dog while I travel. Honey had a great time and was so happy. The staff was great and the service was top notch. I highly recommend this place for your pet whether your traveling or your pooch just needs to hang out with some other furries. Even if its not close by its worth it given the quality of the service.

The only thing good about this is the location. It's close to the airport. I found this place after…read moreseeing an ad online for a free day of boarding for new customers. Long story short due to the front desk staffs miscommunication. I never got it. I normally will give a place more than the benefit of the doubt. But I definitely had 3 bad experiences here. I pretty much used them as a last resort. And once I cut my trip short to return to get my dog. On the last pickup I got my dog back and he had dried up poop on his bottom and legs. This never even happened anywhere. So what they did to him I have no idea. I guess they never let him out of the cage? The people they have here just come in and that's it. I don't think they really care about the pets at all. This is the short version of my experience here.