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    Services - Petal Adore

    Floral design and installation

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    Flower Bowl Florist - Not seeing what you're exactly looking.. not a problem! We can create an arrangement that we know you'll be obsessed with!

    Flower Bowl Florist

    (326 reviews)

    $$

    I called Flower Bowl today to inquire about a floral style that has become popular online, often…read morereferred to as "farm girl flowers." I understand that not every florist may be familiar with that term, and I would have been perfectly happy to explain what I meant. What disappointed me was the customer service I received. Instead of professionally asking for clarification, the employee seemed to mock my question and made me feel uncomfortable for simply asking about a flower style. She kept asking if I went on their website to check out their flowers. When I told her I did and didn't see the style I wanted. She automatically turned me away saying "okay, I don't know what you're talking about, this is flower bowl not farm girl flowers!." I can sense frustration, and attitude. Which led me ending our conversation. The conversation felt dismissive and unprofessional from the start. The interaction ended with her saying, "Okay, you weirdo, my dear," while laughing before hanging up. Whether it was intended as a joke or not, I found it inappropriate and unprofessional to speak to a potential customer that way. As someone who was genuinely interested in placing an order, I expected a polite explanation or follow-up questions about the style I was looking for. Instead, I was left feeling embarrassed and unwelcome. Customer service should make customers feel comfortable asking questions, not mocked for them. Unfortunately, because of this experience, I will be taking my business elsewhere.

    A friend's passing promoted my search for a place to order a flower arrangement for the memorial…read moreservice held in Lafayette. A search on Yelp led me here. As I checked with friends about joining me, I decided to call them to get more information and place an order. Calling on a Monday later afternoon, I learned they were closed and called again Tuesday. The lady sounded busy so I kept the conversation brief in getting her advice in going online. I did this and after reading and navigating I placed my order. I received a confirmation email (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=pcDusU-EwnIdwbtLiWW5-A) and shared it with my participating friends. After confirming a friend was attending the memorial, I asked him to take a photo for our group. A few days later, I asked him about it and he said there were only a few arrangements there. He shared this photo (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=xAiHZiYClrW8pmNerRLwEQ) which confirmed they were delivered. He didn't see any card or identification on it so perhaps it was handed to a family member. Thank you, Flower Bowl, for helping us with this solemn tribute. My only suggestion is that you consider sharing photos with your customers by email or text when not ordering in person. *** I understood that they were likely busy as I called during the week leading to Valentine's weekend.

    Petal Adore - florists - Updated August 2026

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