I've been coming to Outwest for over a decade, and this was even after I moved away from Petaluma…read moredown to SF. When a check engine light came on, I reluctantly took my car to a local dealership -- who then promptly tried to upsell me a whole bunch of things I knew I didn't need. I called Outwest, and Maria helped me figure out what was the most likely issue over the phone. Since driving my car on the highway wasn't going to be the safest option (and long distance towing just wasn't going to work for me at that particular time), she walked me through what I would need to ask for with a local independent auto shop. Amazing folks at Outwest that I so appreciate and trust, just wish there were more Marias and Darryls in the world.

Really wonderful service they fit me in and took care of everything. Super reasonable I was pretty…read morehappy writing the check out for much less than expected! Also GREAT communication Make you feel like you are their only customer. So pleased finally people we can trust .

Wonderful service from people who know what they are doing. They bend over backwards to get your…read morecar in fine working order. Looking forward to continuing with them.

I've been coming to Brodies since 2020 and even throughout moving back to marin I still travel to…read morehave all my car services done here. The staff is incredibly friendly and extremely knowledgeable. I've gotten to know the staff throughout the years and appreciate getting to talk with them every time I come for a service. Some additional pluses about this place: + The bathrooms are always clean + They have a cute little coffee and waiting area + accommodating to my schedule + close walking distance to get breakfast/ lunch Thank you all for your hard work and friendliness!

Excellent customer service, good selection, honest and friendly. Noticed the indicator light for…read moremy tire pressure was low. Didn't have time to make an appointment and called in, the gentleman on the phone said to just drive in. The technicians removed the tire, identified the 2 nails lodged within the tread/groove of back tire and patched it. I was back in the road within 15 minutes!! His prices are very reasonable and lowest in town. Trust your car here. They also do oil changes and mechanical repairs.

Residents who live in northern Petaluma are fortunate to have United Auto Repair & Tire on this end…read moreof town. I recently had my oil changed & a tire rotation. No big deal but it was completed in 30 minutes, which was much appreciated. The last time I went to Big O for the same service, they kept my car for almost 3 hours and the price was more or less the same. Muhammed is a very congenial person and I like doing business with people like that. This is my new go-to place for servicing my car.

If you're looking for an honest, competent, reasonably-priced mechanic for your Audi vehicle, look…read moreno further than Eric and his crew at Sonoma Autowerks in Petaluma. My 2019 Audi SQ5 needed a small repair and they completed the task and didn't even charge me for a full hour. So there's no minimum rate. And they don't charge you for a consultation. The local dealer charges you $350 for that. But they repair more than just Audis. When I was there, they had a giant red tractor waiting in their parking lot. Don't ask me how it got there! Only in Petaluma I guess...

Wanted some advice regarding an older Mercedes Benz warning light problem (isn't there always one?)…read more - Eric, the owner, was in the process of leaving for vacation but he generously took the time to check what was the problem and offer some solutions - offered him a token of my appreciation but he turned it down - I promised I will be back in the future if more problems with that auto or some others / Sure enough had a different auto problem and went back again (Eric was gone on his trip) - this time right at closing time (another issue with cars?) Oscar, young mechanic whiz, deciphered this situation - offered to correct it at a very reasonable cost / Both Eric and Oscar really are very friendly and conscientious - they really are "good guys" - I highly recommend Sonoma Autowerks for any repairs (especially European autos) !

Simply put, their honesty and integrity saved us several thousand dollars on a transmission…read morereplacement for a truck we have only owned for a couple of months. Our son's Ram 2500 diesel was having transmission problems and we took it to Empire Automotive on a Thursday for diagnostics. Chris called me the next morning to let me know the transmission was in fact toast and would need replacement. However, he had good news for us. He saw a warranty sticker on the transmission and called the company and found out the transmission was still under warranty. The transmission company sent out a replacement transmission free of charge and helped cover the cost of the installation. Chris installed the new transmission and made sure it was all dialed in by the following Wednesday. I was only charged for the diagnostic and installation of the transmission, which was very reasonably priced and I will get reimbursed for a big chunk of it from the transmission company to boot. I appreciate their honesty and integrity with their customers, and I never felt like they were trying to pad their profits. Just good folks looking out for their customers. They could have just as easily ignored the sticker, like I'm sure occurs more than we know at other garages, and charged us for a transmission as well, since we had no idea the transmission had a warranty when we bought it. They have certainly won my trust and I will not hesitate to take my vehicles there going forward. The entire staff is friendly, honest, and knowledgeable and their turn around time was much quicker than expected. Based on my experience, I absolutely recommend them to anybody!

Had my first experience today with Empire after reading so many glowing reviews, and I can…read morecertainly see why they get the praise they do! Everyone there couldn't have been more awesome! I am super particular when it comes to my vehicles (make that "obsessive") and always want the best for them when it comes to service and how they are cared for. Empire was very accommodating with my desire to use my preferred fluids of choice (Amsoil) and provide them myself. Chris was also very helpful in getting my vehicle in and out in a timely manner and it was ready right when he said it would be. Everyone in their office was so nice and pleasant to deal with (particularly Gabby) and I had such a good feeling with the entire experience even as a first time customer. I felt like my car was in very good hands and I will absolutely be coming back as a repeat customer in the future. The pricing was also incredibly reasonable for what I had done! I'm very fortunate that their shop is within about a 2 minute walk of my house, so it makes a great thing even better when you feel you have an honest and dependable "neighborhood" mechanic. I can see why they have so many great reviews and I happy to be yet another who is adding one to the collective. Highly recommend!

I went to this guy for years I over looked his rudeness but to not really take care of my car needs…read moreand just ignore it never mention it is unforgivable It ended up costing me thousands of dollars that could have been taken care of along the way and dressing why lights came on instead of simply turning the lights off cost me down the road $1000.'s of dollars is unconscionable

Dan is amazing! Wouldn't take my car anywhere else. He goes above and beyond every time. He is kind…read moreand professional. Always a great experience. Thank you!

Best shop around. Joseph is superior in customer service…read more Fast turnaround and kept us well informed of the problems we were having and offered us reasonable solutions.

Best team ever! Joe and his team are professional, reliable…read moreand reasonable! I take all my cars to them.

The first day Rick said my car was done. My brakes went to the floor the second time he said my car…read morewas done my car overheated the electric fan was broken and he fix the fan in the car still run ran hot, then a spark plug shot out of the engine, now it sits in my drive way The worst mechanic I've ever had worked on my car

when you talk about giving the customer a WOW service! Rick and his son provided excellent service…read more explain all my options. I brought my 1976 Camaro. definitely found a trusted mechanic shop. They work on all type of vehicles, highly recommended.