I was very annoyed with the service while i was trying to get some fish one of the employees were telling me that what i have is wrong and the fish i wanted wasn't what i need. I had told her that i had these fish before and she wouldn't give me anything. i asked for fish not advise that i already know read more

Came here on 7/20/19 to look around with some friends, because one of my friends was thinking of buying a betta fish for her son. All was going well until we got to the fish section, when we discovered that three of the individual baby betta fish (two boys and one girl) were floating upside down in their containers, dead. We told a male employee about it, and he acted like he was interested in knowing which ones were deceased, but then he quickly switched gears to "Oh, were you thinking about buying a fish today"? His nonchalant attitude towards the fish put us off and we decided that we didn't want to buy anything, so we left. The only positive thing about the experience was that a female cashier told us that all of the kittens in the cages up front had been adopted out. I suppose the store is okay for buying pet supplies, but considering the uncaring nature of the employees towards the animals, I doubt I'd recommend buying anything living (or dead). EDIT: One of my friends did tell me that the male employee did in fact, take the dead fish off the shelf before we left, but I still feel like he wasn't that concerned about the care of the fish or the fact that they had died and was more interested in making a possible sale. read more

I would like to take this time to recognize the employee Heather. She helped my boyfriend and I pick out the correct supplies for our leopard geckos and was very informative and attentive. Thank you Heather! read more

I love this location. Been my HOMEBASE through many generations of dogs and fish. MAJOR REASON i come back is the people here. Thank you to Marisa, Michael, Stephanie, Jessie, Brittany...and the rest of the Euclid crew. Special thank you to Marisa for always helping me with my fish obsession! read more

Came in on June 5th for their vetco services as I had recently got a new puppy on that same day. I remember being shocked as they didn't weigh him but instead guessed his weight and put that random number on paper. I have gone to a different location for my pup's second set of shots and that location did have a digital scale in which they measured his weight beforehand. When I bought my puppy essentials the employees were nice. read more

Petco - While waiting for the vet, I bought his supplies like toys, bed, harness, etc. - Pet Stores Near Me - Anaheim, California

Worst customer service ... no carts apparently they only have 4 !!??? They didn't have nothing in stock . When I asked about stock I got told very rudely whatever is on the shelves is what we have. read more

I've been bringing my Maltese terrier here for 2 months now and I will not go back to Petsmart after coming here. Carly (I hope I'm spelling her name right) is amazing with my fur-baby, super attentive, sweet, kind and gave my nervous baby extra cuddles after her grooming appt. The prices are affordable, you definitely get what you pay for here and Carly gives great advise and is not pushy at all with her opinions. This fur mama is happy and so glad she found a good place to take her pup for grooming. read more

Petco - My babies before and after, trying to keep her cool for the summer with the little rat look haha. - Pet Stores Near Me - Anaheim, California

Support animals stores instead of regular retail stores! Petco supports animals in need! 5 star service and friendly staff. Become a rewards member because it's worth it in the long run! read more

If I could give them 1 star I would.. the crew working tonight specific 2 girls a girl wt glasses standing by the register on personal social media/internet exploring being rude to customers or even offering to help nor answer the questions on the items we came to shop for is totally lack of customer service! What's worst is that people without jobs are coming here to buy food for their pets either they have employment or not, pets still need to be fead. Yet people are Loosing jobs over and over companies are closing and you see some type of workers with such attitude, something is really wrong !!! I would never shop here again!!! I ran into my neighbor who recently lost her job of 21 years her co closed and I offered to also but food for her dogs...I literally choose to drive down to the Orange PerSmart just not allowing such staff to disrespect us!!! So rude....what a Monday Crew!!! Unbelievable!!! read more

Quick review: This Petco is relatively small compared to other Petco's despite it being inside Anaheim Plaza. Customer service was very welcoming and willing to help, the front desk lady had helped my girlfriend sort out a return, and a young guy named Cesar had helped my girl and I pick out a good brand of cat litter for our cat. Overall great, but small Petco. PS - they had not one, but TWO chinchillas here. best visit to the store I've had to Petco read more

This evening my family along with my pet decided to go to Petco and I have to say that I will never be returning, We are trying to socialize our pet and he was barking alot but I was calming him down when the barking would happen. I checked out and stopped to look at the kittys at the front of the store. My dog started barking again and the cashier told me that I needed to leave because my pet was being rude. I thought Petco was a pet friendly store but I guess not. So sad that Petco lost a customer over this. read more

This is my favorite Petco to go to they are very helpful friendly and loving to your pet when you bring them Amie & Roxy along with the rest of the crew there are the best honestly way more helpful than a vet when it comes to information on what you can give your pet for pain & very good prices Thanks Agian read more

Petco - Pet Stores Near Me - Anaheim, California

I have never been so outraged by a petco in my life. I came here to buy 3 fish for my tank and a worker came to assist me and I told her what fish I wanted based on fish I've had growing up. After telling her I wanted two tiny fish, she began screening me asking how big my tank is and if I had a filter for it. I Gave her all that information, and she said OK well that fish isn't good for that tank so you need to get other types of fish like this and that so I eventually told her a couple other different types of fish that I wanted and she began to tell me no we can't do that either because your tank is too small for that so you can't get that fish. Then I realize OK I'm gonna have to upgrade my tank to a larger one that's fine if that's what I need to do. Then I told her of a different species of fish that I wanted, and she said OK let me just make sure with the manager that that's OK. Then the manager came over to start screening me again about the type of tank I have an a kind of fish that I want to get and even after I told her as well that I was going to be upgrading my tank she began asking me what date I was going to have the new tank set up and a bunch of other questions that I just answered. I've never had to deal with any type of BS like this when buying fish. I have raised fish in a fish tank for most of my life and understand what it takes and this is just absolutely absurd to have to get screened by two different workers, including management just to buy fuckin fish. I COULDNT EVEN BUY ONE FISH. They acted as though I was adopting a dog and treated me like I was too stupid and not reliable to care for fish. I'm never coming back to this Petco because of this incident. I hope management reconsiders how they treat their customers while informing them. read more

Don't order Online with Petco. Ordered online 3 large bags of Dog Food from the Brea, CA store. Paid via PayPal online. Petco emailed notifying me 3 bags ready for pickup. Next day at pickup, they only had 2 bags. Would not refund cash, only "Store Credit" which CAN'T be used to purchase online. Had to find another store, walk in and buy using Store Credit which ultimately cost more because it was not an online/pickup in store order. Also, wanted to buy 4 bags total. No Petco stocks 4 bags, and no store can take an Order for stock not-on-hand and notify you when items are IN and ready for pickup. Tried to give local merchants an opportunity. Next time I'm back to buying from Amazon. I'll never shop Petco again. read more

Decent selection but received no acknowledgement other than an insincere "welcome." from your cashier complete with eye roll. That was very welcoming! I walked around looking confused and past a few employees but they all just darted right past me. Finally found something that would work for what I was looking for & the prices were way more than I have found elsewhere so I walked right out. Word to management: If your staff is friendly and helpful people will feel more inclined to pay the higher prices. Would have gladly just purchased out of convenience but got a bad vibe & no help at all from your employees! ***Petco official response*** is they hope I FIND ANOTHER STORE, wow. How about EVERY Petco location has DECENT CUSTOMER SERVICE!? What an idea! Also THIS IS the closest Petco to me so I guess I will be taking my business elsewhere! read more

Sales associate refused to sell me fish. According to him, I didn't have a tank nice enough for his taste so he would not sell me the fish that I wanted. I understand making sure they are going to a proper home but I have raised fish my whole life and regardless of his opinions, if I want to buy certain fish, who is he to argue? They're fish... it's not like it's a dog or something. He refused to sell me what I wanted. It's not up to him what I want to buy. So I left and went to a real fish store where people actually know what they're talking about with better customer service. read more

Went to Petco this evening at 8:30pm i'm new at having a fish tank and Community fish it seems like every pet store I go to not trying to be rude or hurt anybody's feelings but whenever I go back to talk to them about the fish or to get a fish they have absolutely no idea what they're doing back there so tonight I really appreciate you coming in and having the gentleman that helped me he knew everything about the fish he was very helpful help me not to take home the wrong fish and help me to take home ones that were perfect for my tank, very happy with the service at this store and I will be a regular customer for all my pets read more

Petco - Pet Stores Near Me - Anaheim, California

I have not been to Petco in a while cause I had no pets for 2 years. Yesterday my girlfriend and I bought a kitten and went straight to Petco. We found everything we needed and we had nothing. We bought a cage, food, litter, bed, you name it. Thats not the best part though. We had help from Sabrina who literally helped us through our whole shopping. She even took the extra step and assembled the cage and we put the kitten inside together with a nice comfy cushion under. She went way out of her way to give us this amazing experience at Petco. I hope management sees what this wonderful lady is doing because that is an example of an employee that anyone would want to have on their team! Thanks Sabrina read more

I visited this location today, December 19, around 1:30 PM. In the fish department, I met a wonderful employee who deserves some recognition! I wish I remembered his name (I'm terrible with names!), but he is there from Wednesday- Sunday. I wanted to contact the company directly through your website, but the message didn't allow me to type all of this information within 200 characters. Unfortunately, it isn't common for employees to go above and beyond in their customer service, let alone be so knowledgeable in the area. He helped me for about an hour to pick the perfect fish and necessary aquarium for my daughter. Not only that, but he patiently answered all of my dumb questions with very insightful information. It was very clear that he knew what he was talking about and even checked the fish to make sure I was getting a healthy one. I greatly appreciate all of his time and help he offered. I will be returning to him specifically for any other aquatic questions or needs! read more

This location is horrible. I bought a guinea pig from here and it came to me with pneumonia. I had it for 4 days when I had to take it to the vet. They don't care for their animals at all. I will never be back here. The living conditions for the animals is horrible and uncalled for. read more

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Marisa is the best! She was very helpful and gave us all the information we needed for our tortoises!! She made our supply trip 100x easier!! read more

I would love to give this place no stars They are not helpful at all Worst customer service Didn't even give me a the discount the food had First time customer here smh One of my worst experiences read more

If I could give 0 reviews I would. Today I went to petSmart but they didn't have the food I needed for my dog. So I called to this store asking if they had the Z/d hills science because I really needed it. The girl that answered my called confirmed they had this food I never been in a petco so I didn't know they didn't sell prescription food but when I got there I asked the girl with the name Lora where the food was her response was what is z/d hills small bites she didn't know what i was asking for. And she just heard that I said small bites she showed me a totally different food and I told her that I called because I really needed the food my dog is allergic and that the only food he can eat and not getting reactions is z/d. Her response was oh I'm sorry it was A miss understanding you said Small bites and here are the small bites and I specifically asked twice when I called and she confirmed. She looked like she doesn't acknowledge the products in that store first time going to a petco and the last time I'm so upset for the poor costumer service. read more

I come here primarily for their Saturday puppy play times. Any puppy under 6 months and with roof of their first vaccinations can come to this. There's usually only about 2-3 dogs hereon any given day, but it's done wonders for my puppy who was too socially awkward to play with other dogs! Trish is a great trainer. The prices might be a little high, but the staff here is very accommodating and friendly. read more

Gave my puppie a nice clean up, he look so handsome now. Other place hurt his paws while trimming his nails, but not this one! :)

Clean ,helpful staff and what was in stock met my needs. This is a good Petco store I will return.

The place has an odd smell... like something isn't really clean in there. It's the most uncomfortable feeling I've had shopping in there. There were also a few shady customers in there at the time. read more

Getting better, the people here are nice. They have an interesting assortment of reptiles for a small stores. I've seen Savannah monitors, blue tongue skins, banana ball pythons, Columbian red tau boa read more

I like coming here every weekend by my great dane food people are friendly and want to help you out I might go in today btw lol read more

Five stars for Morgan who went out of her way to help me with a coupon issue. The store is small, and sometimes quite pricey, but the customer service helped make a difference. My pup and I appreciate all of her help. I'll be back! read more

This store have betta fish really nice sometime but today is my last time i come to this store.I went to this store today for return the heat lamp cause it's too small with my fish tank size.She look at me and ask me want to exchange to another size i said no i will buy later.She ask me to insert credit to get money return but i ask her to double check cause i used debit to pay befor and I don't have much experience for return stuff.She look at me like racist me caus I'm asian and don't speak english really well.So i put my devit card to the machine then choose debit,she look at me and tell me with the strong voice" IT's credit,not debit".i said I'm sorry can i do it 1 more time. She said oscourse i have to and she show off her face like I'm stupid.really bad customer service with her.another store not like this.i bought a lot of stuff from here but will chang another store or petsmart, at least they will say hi welcome and still happy when i return my stuff. read more

The services sucks no one could answer my question. the employees kept directing me to a sales associate. N I had to wait 20 minutes while this guy nick who came to help me denied me what I had asked and came with attitude and disrespect he was rude from the jump. Ponytail nick watch out for him. Saying we couldn't buy anything. By far worst experience. All my child wanted was a pet .... read more

Nick running a 5 star operation all the way ...I Haven't a puppy in years..Nick took all of the guess work out of what I needed for the brand new puppy- Not to mention extra information that was extremely helpful...5 stars to Nick !!! We will definitely come back... read more

I went to Petco on 537 N. PCH in Redondo and they have a big sign they guarantee their fish for 30 days just bring receipt. Needless to say one of my fish died so I brought it to back to the store the next day. The sales associate & manager inform me they can not guarantee my fish until it's tested in the water the tank had and if the water killed it they wouldn't guarantee it either. REALLY??!! I have other fish and no one died but my new one. I put regular tap water into the zip lock bag because even just a day the fish smelt horrible. So with a huge sign announcing they guarantee their fish wouldn't you think that they would write this under it? In the past this was not an issue. Also, the store was 30 min out of my way to go back and get my fish tank water. So what? They can deny replacement because they don't like the water??? I've told all my friends that they suck and not to go to Petco. Go to Petsmart where they have service and are friendly and no hidden agenda's. I guess in the end service, guarantees and friendly people keep a Company in business. They had no of this......... read more

I've been coming here to buy all my pet stuff. Staff always greeted us when we would come in. Always found what I was looking for, if not, the staff would help out. Today was a different experience at the register, all I've got to say is, if you don't like your job or you're having a bad day, don't bother coming in or trying to help customers. Having a bad attitude, not smiling, or even asking about your pets = a bad experience. Hopefully, they can train their staff on customer experience. read more

I came in today for help finding an escape-proof hamster habitat after receiving some unsavory sevice and a defective cage at petsmart. I was helped by a very nice blonde young woman, i think her name is caitlin, she was very helpful and knowledgeable and helped me find the perfect aquarium for my escape artist little girl. The selection is a little smaller here than at petsmart but the staff seems much more knowlegable and are much more helpful, smaller pet accessories are more affordable here, i did a few price matches with petsmart. Though petco is 3 miles farther than petsmart from me i will be coming back here for my future hamster related needs, i know my questions will be answered knowledgably and professionally! Thank you PetCo @ anaheim plaza! read more

I like to shop for dog food at this shop. It's nearby, has plenty of parking, pet friendly and many other stores nearby. Good selection of dog food at competitive prices with other pet stores. Friendly staff but not a large staff. It is not a superstore but it seems to offer a lot. read more

Came here tonight, there was a long line at the register and no employee in sight. I went to look for a employee and found a lady in a blue shirt. She had her back to me so I said "excuse me" and she just replied with "yeah?!" (Rude!) and continued to have her back toward me. So then I said "is there a cashier? There's a long line at the register." She then passed right past me with an attitude and didn't say anything at all. She walked straight to the register with an attitude. Soooooo very rude! She was even rude toward the customers. You can tell she doesn't like her job. read more

Just your typical Petco. The staff seems semi-knowledgable but a tad hard to find. Came in to buy turtle food and a new filter for my 20 gallon tank. I needed advice to on which filter to buy and it took about 15 minutes to find a single employee that knew what I was tallking about. I like Petco but I don't know if it's budget cuts or whatever they need to hire more staff. But in the end I got what I needed at a reasonable price. read more

My puppy lolli loves the store she runs around looking for toys and clothes in different snacks that she wants uncle Tommy