This location is well-stocked, easy to navigate, and has the best customer service! Nora was/is outstanding! She helped me find what I was looking for and even introduced me to other items that would be beneficial to our dog. We were confident and excited with our purchase. Thanks to Nora, we were connected with the vet Lydia. Lydia further helped us with dental questions we had. The team at this Petco is the best of the best. We highly recommend! read more

This location has free parking and it's right across the street from the paws Chicago Pippen adoption center. It is a no kill shelter. Petco also has cats for adoption inside their store and they are there. What a great place to look for things for your pets, but also to consider adopting former homeless pets. Thank you. Please adopt vs buy a pet. There are so many homeless loving animals who are so loving. read more

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If I could give this place a 0 I would , place was busy people need help before the holidays and all the employees were hiding by a broken fish tank on the floor in the back , why do people not have any pride in work anymore , waste of time going here if you need any help read more

The cashier who tried hard to help gets a " high five!" Fantastic that they have a Veterinary Clinic on site. The Veterinary Clinic was unable to address the questions-spent 45 minutes without results. In the end they said-oh you have to " order on the website"- It is NOT in stock here!! But one other person a cashier told me and referred me to VetCo in the same store. The runaround and I said it is Prescription medication- Team Members NEVER asked for verification or Veterinarians. In the end the VetCo attendant said-"Try Amazon!"-in same building!!! What are the accolades? Of a multi service center-disjointed and disconnected professionals make it challenging to navigate and be serviced. The Monkey I like-Spartacus likes how he bounces on the door! read more

My dog did 2 training classes with Ducki trained over the course of 12 weeks. She is extremely knowledgeable and willing to help with all issues. My dog had great success coming out of both the puppy and beginner level classes. You can tell she truly cares about each dog and wants the best for them all. Ducki was available to answer any questions and provide guidance as needed. read more

This PetCo location is clean and the staff is friendly! They truly care about the animals there! Excellent customer service. Parking lot is free, which is a plus in the city! read more

As a whole I really enjoy Petco over the other shops because the folks that I talk to are always very helpful and informative. So far two of my dragons, one beardie and one water dragon (my wife's) were purchased from Petco on Clybourn and have been very healthy and we've been enjoying them ever since we brought them home. My choice to get another beardie was difficult since my last beardie came from another store and didn't last long. So it took some convincing to get another. Ok, enough sad talk, let's go over my review of this particular store. Every time we walk in, and it's frequently; we are greeted with a "Welcome to Petco". While it's not needed, the fact that it's done is nice touch. The place is always nice and organized and we never have to look to hard to find help. Many times, we've been approached to see if we need anything, big plus there. So now you're wondering, "Why only three stars?' Good question. Let's me go over why this is review deemed that many stars. Since my dragons are still young and at that pivotal stage of growth, they need to eat - a lot. While I do give them greens and veggies, I want to ensure that they get the protein that they need that's essential for their growth. While this being my closest store, I always find myself having to go elsewhere for live food. On my last few visits, the spotted roaches are usually all dead and the fridge where the meal worms and wax worms are kept is too warm and they start to pupate which is not good as a feeder. I've also been to the store a few times looking for crickets and out of at least 10 visits. I feel I might have only been able to buy 3 times. Granted weather conditions lately haven't been the best for shipping live insects, but I'm also including visits during better weather conditions. To remedy this, I then drive 5 miles to the Clybourn location and while they don't offer bulk crickets. I always find "To-Go" crickets in stock as well as live insects in the fridge. I do enjoy all the locations that I have visited in the past and I will continue to be a customer, but I am hoping that these little details are addressed so that I and others like me with reptiles and those with amphibians as well can know that food for their "repti-pets" is just a few steps away from home. read more

Petco - Grub for my dragon's. - Pet Stores Near Me - Chicago, Illinois

I like this place. Everyone is always friendly and even when they don't have what I'm looking for they try to help. The employees are very helpful and knowledgeable. They seem to really care about the animals that they sell. I am pleasantly surprised to see that they have a much better selection of high quality foods now for both dog and cat. No risk to try. They guarantee you will be happy with it. If for any reason you are not bring it back for a refund. I wish they had all the things that some of the other locations have, but they can always direct me to a place that has what I need.If you have not been in for a while do yourself a favor and drop in to see for yourself. read more

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Ducki is incredible! I met her with my at the time 11 month old beagle who I was having a hard time training. Ducki immediately helped teach me effective ways to interact with him in class and at home for which I have seen an incredible improvement in his overall behavior. She is very hands on and knows how to navigate to the different personalities of each dog in the class. She provides so many effective techniques in which I could see immediate change in both myself and my dog. I have taken 2 different courses with Ducki and truly know my dog and I are better because of her. read more

I cannot stress enough to avoid this location for grooming. The groomers refused to honor or accommodate my appointment that had been changed at the front desk. Despite the managers pleas, the groomers refused to listen or take in my dog, going as far as calling g to verify his vaccine records, even though it was clear his shots were updated. It was tense, disorganized, and utterly disappointing. I decided to leave without more of a stir and reached out to the district manager, Pete Alexopoulous, and he didn't even bother to follow-up. It was clear that the groomers called the shots there and turn away who they want based on their own biases. It was dehumanizing! read more

Our go to store for picking up food, accessories (collars, leashes, etc.), and toys for the doggos. Typically we'll find ourselves here once to twice a month to restock as needed when we can't seem to hit the free shipping amount off of Chewy. Prices seem to be the same as featured online which is great. Staff is always friendly and you are more than welcome to bring the dogs with you while you shop. This location has it's own parking lot which makes it convenient and stress free. Be sure to sign up for a Petco Pals card to rack up rewards than can be used towards future purchases. Free to sign up. 'Til next time, cheers! read more

Had a great experience with Duckie in Adult Training Level 1. My dog and I learned the basics for positive obedience. Duckie is very knowledgeable and personable and has a great rapport with dogs. I enjoyed the class and Titus did too! read more

Petco - Pet Stores Near Me - Chicago, Illinois

Came here March 20, 2024, I could not find the item I was looking for. I didn't see any reps in the isles. The only people they have were a couple of people upfront by the cashiers register. Nobody asked me if I needed help and I walked around the entire circumference of the store probably two or three times. Will not be surprised at the store is out of business before the end of the year. Hello Amazon. read more

I am one of those people that love to give a place 5-stars, especially when the employees go out of their way to help you pick things out and give you their honest opinion about things - and Joanna was one of those employees! We went in the store to get an aquarium to build a terrarium at home and ended up with something totally different. Joanna was able to get talk us into getting a bearded dragon and supplies... and it was so wonderful because it was the perfect gift for my husband who has been wanting another bearded dragon for over 8 years! Joanna explained to us everything that we needed to get for it and how to carefully care for it as well, since it was slightly injured. We purchased a few more items for our dog and we were on our merry way. We have gone to other Petco's closer to our home and we don't get the assistance or even find someone to help like we did here. The store is so clean and inviting as well. Keep up the great work! read more

Don't get ticked into ordering classes. Cancellation policy is deceptive. Petco will allow you to sign up online, but if you have to cancel they require you to go to the store to get a refund. read more

The VetCo here is amazing. It was the first time I brought both of my cats here for vaccines. The staff was incredibly helpful and the veterinarian took a lot of time to answer my questions. Excellent customer service and reasonably priced. I will definitely be back! read more

If I could give more stars, I would - specifically for Zen in grooming. She is magic. Zen not only groomed my dog to perfection, she took the time to understand his anxieties and went above and beyond to cater to him during his visit. She is amazing and I cannot recommend her enough. Book her and tip! read more

I went to the Vetco that operates out of here to update my dog's vaccinations. The reception area was busy but their receptionist was patient and got me booked in. I showed up for my appointment, was seen promptly and within a half hour I was done. Dr Henderson was polite and professional, didn't try to up sell me any unnecessary products or services. The price was very good and much cheaper than where I was taking them. It was a great experience, thanks to all the people there! read more

This is a review for the grooming services. We recently moved to the neighborhood and brought our dog in for a walk-in nail trim. Zen greeted us and was very patient as we looked up our dog's vaccination information to set up a new profile in the Petco system. We weren't sure if our dog needed an anal gland expression but Zen offered to check while doing his nails. Afterwards, she suggested we do nail grinding the next time since our dog has long quicks and even showed us where the quicks on his nails ended. We had some additional questions about the grooming services at Petco and Zen took the time to answer and explain all the details. Our dog is a rescue and he can be skittish with groomers, but he was actually calm around Zen even after the nail trim. A huge thank you to Zen for her time and help! This was the best grooming experience we have ever had and we will definitely be bringing our dogs back! read more

Ducki.Is.The.Best. Came to this Petco months ago with a 10 week old very smart and aggressive puppy. Met Ducki in the store on a rough day and was greeted with her wonderful care and easy to apply knowledge. She was patient and adjusted with me to the different stages and temperment of my puppy. Today I have the most wonderful dog who graduated from puppy 1&2, is well behaved, house broken, super friendly to other dogs and people and a joy to be around! I truly believe this could have gone the other way to a bad outcome if I had not met Ducki. She is an angel and a life saver, for dogs and people! read more

Petco - Winnie the one and only! - Pet Stores Near Me - Chicago, Illinois

I wasn't impressed with this particular location of Petco. The staff was not busy but seemed to be uninterested in helping me find what I needed. I went here on a day that I was going to different pet supply stores looking for a particular item and couldn't find it at any of them so this was my third stop, and it actually was the worst! read more

First time going into Vetco Total Care and I am 100% satisfied with the service here. The two girls at the front desk of total care were amazing and super helpful. The vet was very nice and did a full check up. Very patient and very informative. I am very pleased with their service. Take your fur babies here, you will not regret it. read more

If I could give this place a -10 stars I would. I went to get my dogs haircut by Ali my dog was crying. She's only 14 months. She weighs about 4 pounds and I gave her a calming vitamin like a crumb that I had left in my car. You would've thought that I was drugging my dog the way Megan was acting! (blue haired girl.)She was so rude continuously saying that I drugged my dog that, tht I gave her CBD that I cannot have my dogs haircut because they don't allow this at their salon. First of all I don't have to disclose any information on what I give my dog. I'm sure lots of people give things to their scared dogs before arriving there. Never was a briefed on policy or told that I could not give my dog a vitamin that comes her down . Shame on the manager, who didn't come up to speak to me and continue to let this woman humiliate me in front of all the other customers . It was so embarrassing everybody was looking at me because they thought that I was drugging my little 4 pound dog because this is what the blue haired girl kept saying. She the one who's obviously taking drugs because she seem to know a lot about them. Unbelievable that I took the day off of work and I wasted my time going there and the onlyone suffering here is my dog !!That woman is clearly on something. She clearly doesn't know how to speak to people. She is unprofessional condescending and has no right to accuse people of giving drugs to their dog !!! that's not what happened....I have posted the pictures of what I gave her had they given me a few minutes, I could've found it on my phone because it was new to me. A friend introduced it and even though I had bought a bag, I haven't opened my bag yet but they keep saying the same thing over and over again!!! do not take your dog here terrible place no respect for the owners no respect for the dog. I bet they use the dogs when you're not looking too!! never going back to a Petco not for Products not for a haircut not ever!!!! read more

My puppy got a bacterial infection on his head after going here. The vet said this can happen with "poor grooming". Poor guy has a bald head now so we can access the area to apply topical treatment. Needless to say, we won't be coming back here. read more

This review is for the awesome dog trainer Ducki. We knew when we got our whippet puppy that she was going to be a big handful. Thank goodness we could start her with puppy socials with Ducki. Our pup was super shy at first but over time came out of her shell and was learning how to play with other pups, learning jaw control and just overall socialization, which was absolutely essential to her development. We've been to puppy socials before that were chaotic, but no matter how many pups there were, we always felt like Ducki had a good understanding of the energy in the room and kept an eye on all the puppies so nobody was getting too rowdy. Our puppy also had so so much energy and had such a hard time listening to anything we said. We took training classes with Ducki, and now we can proudly say that she is pretty good with waiting and listening to commands from us. Whenever we have guests over they are always impressed by how our whippet lays down and waits patiently for her food until we say "Okay!" She also had a spot of time in her adolescence where she started being very leash reactive to other dogs, but with advice from Ducki about clicker training, we've made really big strides in that area. Now she is two and we are still training and learning everyday, but Ducki's guidance over time has really helped us to understand each other. To sum it all up, Petco is super lucky to have Ducki! read more

At one point I would have given this place five stars they used to be very professional very detailed... The last visit I went they apparently forgot to something that I had purchased for my pup as an add on.... I had to go back and get it ... I called yesterday to see availability to have just the regular bath for my pup and a teeth cleaning ....the groomer was busy which I understood and said that she would call me back when she was finished.. That was 2pm...it is now the next day...... Also I called this morning and I had to leave a message because no one would answer the phone in regards to booking an appointment I still have not received a call back.... Find a better place read more

I love this location because it's calmer than some of the other Petcos. Also, it is so clean and the staff is really great and helpful. Additionally, we brought our adult puppy (1 year) to training with Judy in her adult 1 class. Judy is a tough, yet serious and caring teacher. Judy helped us train our Pomsky and although he's a work in progress, she gave us a lot of strategies and useful tricks to use at home. Hoping to be back for class 2. read more

This is a review on Vetco Clybourn and Dr Mike. The first visit is free , however due to incompetence and misdiagnosis I had to return more than once. Initially given an ineffective medicine so needed to Uber it back ($20 per Pet Uber). When I told the Vet I was disappointed, he brushed me off and never followed up again. I guess you get what you pay for! I cannot recommend this facility. You're better off with an established experienced Vet or Animal Hospital! read more

I am SO grateful to Zenfira! She has groomed my almost 14 year old Pomeranian several times and always does an amazing job. He's not an easy groom- he has back issues and arthritis, so she has to be creative about how to get the job done and keep him comfortable. Because he will tell you when he isn't! She takes her time with him and he is always super clean and looks amazing. I waited too long this time between grooms- his IVDD was flaring and he couldn't be brushed much, so he was matted. She kept more length than I was expecting. He looks- and smells- fantastic! They also take dogs who are legally exempt from the rabies vaccine like Parker (with proof from the state!), which I really appreciate!! read more

Petco - Parker post grooming! - Pet Stores Near Me - Chicago, Illinois

Back in the day Petco was my jam, but several years ago I saw the light. In terms of cost, other stores have Petco beat and so now we are simply casual acquaintances. After shopping around online, I stopped at this location to get a new litter pan and some bowls for my two spoiled cats that Petco carried. This is one of two stores closest to my house and now I remember why I frequent the other one; this one kind of sucks. Upon walking in, I noticed how dark the store was. About half of the lights were off, almost like they were running on a backup generator or their A/C was out and they wanted to keep the store cool. If that was the case, no one said anything and was acting like it was normal. I headed to the cat section and immediately noticed how disorganized the aisles were; there were no signs on the end caps telling you what was housed in each aisle, you had to hunt for it. They were out of the litter pan I needed, I didn't even see a label for it. Disappointed, I headed over to the dog section for bowls. After locating the proper aisle, I found what I was looking for, but there were practically no items in the size I wanted and none in the colors I was looking for. While the actual square footage of the store doesn't seem small, the organization is poor. Everything feels cramped or jammed into this store; it feels like a Petco-lite despite have a grooming shop inside of it. While the prices aren't always the best, I don't dislike Petco in general, I just find this store subpar; especially when compared to the Halsted and Orleans locations. I will say this store is great if you've just adopted an animal from PAWS, it's across the street, which makes picking up a few immediate essentials convenient. PS Those pictures on the listing posted by Petco are not for this store. It looks nothing like that. read more

Took my moms dog Bella to get a much needed nail trim and grooming, and Joseph did a FANTASTIC job! He was so fast and the details were perfect. She smelled and looked like a new puppy. He really made my mom happy. I'm willing to go the extra miles to have him work on Bella. Thank you for the wonderful service read more

Petco - After a grooming with Joesph - Pet Stores Near Me - Chicago, Illinois

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We are proud parents of a eight month old Pomeranian-American named Gracie. A loyal, loving, playful little imp who unfortunately has been allowed to run the household. We noticed that at home she was very outgoing, friendly, extroverted, but again, was the focal point of everyone's attention. When we would attempt to take her for walks, she refused, was skittish, despised anything else with four legs. Prior to signing up for "Puppy Training" we met with Ducki to discuss what was best for Gracie. Ducki was very patient with us, helped us with behavioral questions, nutrition inquiries, even helped us pick out appropriate toys, treats, etc. The day of our first session, Gracie attempted to interrupt our discussions with Ducki as she explained to us what we needed to do to assist Gracie in her learning and training process. Within moments Gracie was clam, not jumping on us for attention or pawing and interrupting our pre-training session. The session went wonderfully. Gracie listened, she was not intimidated by other pets wandering the facility and she grasped the the three concepts that Ducki was posing during this initial session. Ducki spent an extra half hour with us after the session and it only ended because we had to leave. I would strongly urge every new pet owner to visit this location, the employees are helpful, professional and courteous. As far as training, Ducki is just AWESOME. read more

This is our go-to for pet supplies. The staff there is super friendly and make conversation with you at the register. They're also helpful and knowledgeable on the best items for your pet. The store is normally well-stocked so you can almost always find your favorite item. Plus, it's easy to get distracted with all their cute animal outfits. Trust me. You will want to check them out. Since Halloween is coming up, I snagged this lion hat for my cat and let's just say it was a hit! With me, not him. read more

Petco - Bootique Mane Event Lion Pet Costume - I think he likes it? - Pet Stores Near Me - Chicago, Illinois

Another great Petco location near me! The customer service here is awesome. The times I've picked up online orders with their curbside option have been great. Just like the Western location, this is a small storefront and they do the best they can in getting your order ready/out in a timely fashion. Very happy with my experiences at both locations!! read more

When I adopted City Dog Maggie a few months ago, PAWS Chicago gave me coupons to shop for the basics right across the street at this store. I had no idea where to start. With the help of the friendly folks at Petco, I found everything I needed to start my adventure as a puppy parent. Mags and I enjoy coming here to explore the goodies and socialize. Usually we leave with some treats or a new toy! Yes, Maggie has a special way of convincing me to spoil her rotten. Although I'm an online shopper when it comes to my pup, Petco is very convenient when I'm in a bind. Grooming services were good, although Maggie is very low maintenance and just needs a good scrub down and nail-clipping. The staff gave her lots of love and even shared feedback on how she handled her first grooming visit. The City Dog and I will definitely be back! read more

This review is mostly for the grooming department. I have two shih tzus as you can see from my profile pic. I have been bringing both of my boys to this Petco location since I adopted them. I take the boys here once every 2-3 months. I have to say, they look SO great everytime I have taken them here. Alyssa, the manager in grooming, makes sure that your dog is attended to and tends to any requests you have. I've also had the same great experience with Rocky and Tasha, two other groomers there. Nick, the store manager, is a great guy. I recently got my boys groomed but forgot to use a coupon Petco sent me a couple weeks back. I went back to the store the next day and Nick was kind enough ot honor the coupon. Made me a satisfied customer! read more

We attended puppy training sessions - level 1 and level 2 and Ducki is absolutely amazing trainer! She sincerely cared about us - the owner of puppy and the puppy, she was understanding, patience, and very caring. She listened and consulted very well based on what your concerns, how you want to raise your puppy, your daily schedule, and etc. It was just amazing experience with her past couple of months and we cannot thank enough to her and her sweetest and warm heart. Thank you Ducki! Lucky misses you very much! XOXO The people who work there are very nice people too! They care about you and your pet very much. They have been always willing to help you. The store itself was kept very clean and it had good size of blocked area for training. When we went for free puppy play time, there were many puppies attended, so it was very good for my puppy to start learning how to play with other puppies. And also, since they kept their store very clean, it didn't smell much like other pet stores. :) read more

I went to Vetco at this petco location and they are the absolute best! They were able to give me an early appointment seeing how worried I was about my dog's condition despite being fully booked for a month! My first appointment was free and my dog was treated like royalty! I even got a free sample of dewormer and flea tick control medication! Dr Mike was incredibly thorough, kind, helpful and knowledgeable and Joe the front desk manager was incredibly kind, helpful, patient and understanding! They really went above and beyond for me and they were better than any vet I have gone to in Chicago! For your pets needs I 10000% recommend this Vetco clinic at petco and I don't typically praise anyone this much but when it comes to my dog I just can't even word how grateful I am for the kind treatment we've received here and how professional, affordable and kind everyone has been. read more

Review for the grooming department: Everyone at the grooming side treat us like family! They are always so happy to see my dog, Leah and she is always happy to see them. I always get a full service bath and they always do a great job. They brush her out real good and use the best smelling shampoos. I usually get a discount coupon via e-mail if she hasn't been there for a while so I love that too. They do have a parking lot and there is a restroom in the store itself. read more

Love this PETCO! First and foremost there trainer Judy is amazing! We were signed up for a puppy program that PAWS recommends. It was more expensive and we had had no confidence in the trainer. After meeting Judy and going to a couple weeks of puppy play time (free btw) and leaning more from the sales staff and Judy than we were in our class we got out money back and switched to PETCO. We have learned so much and our puppy is much better behaved. If that wasn't enough, The sales staff is amazing here. They are all pet lovers and really know what they are talking about. You need help, they help you, they don't just point you to "row 2". We have gotten much support from them. They know our puppy Moe by name and are always happy to see him. I will go out of my way and even pay a little extra for this PETCO. read more