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    Petco

    2.6 (169 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 3 months ago

    Services - Petco

    Bath and groom only

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    Reviews With Photos

    Lady K.

    Came today to pick up my puppy's meds, sign on the door says open 9am-2pm. I asked the guy at front why there's nobody at the clinic and he called the manager. Manager said its closed on Sundays but why does the door sign say otherwise?!

    Jasam C.

    We have been coming to this store for a good while. We come here for our pitbull and gold fish. The kids enjoy looking around the shop to see what animals they have. Yesterday, we saw that they had a few reptiles, tarantulas, fish and birds. One instance I had a really positive experience was when I visited the shop looking for fish tank filters and ways to maintain cleanliness of our fish tank. One of the workers (I wish I got his name) was really helpful and professional. He not only gave me recommendations for items but also showed me how to use their aquarium gravel vacuum to clean fish tanks. I truly appreciate his time and effort. I use his tips to this day and clean our aquarium with ease. We bring our furbaby here for his grooming services. We usually get the bath, teeth brushing, nail trim & buff for him. We typically buy dog food here too. The staff at the grooming salon are pleasant and I noticed they typically are excited to receive our dog, and others too. I'm giving 4 stars because of our experience yesterday. We took our dog in for grooming services. They said it would take 2-3 hours. It took the grooming salon 4.5 hours to contact me that he's ready to be picked up. I had called a few times to get an update but no one answered the phone and my call went straight to voicemail. I would be inclined in understanding they're running behind because of being busy had I been able to talk to someone on the phone to get some sort of update. Overall, I'm satisfied with our experience here. We plan to continue using their services and visiting the store for other pet needs.

    Kelly A.

    Great pet store with a wide selection of products. You can always find what you need, and the staff is friendly and helpful. My lovely cat absolutely loves the food from Petco and enjoys playing with their toys. This store makes my cat happy--and me broke. :) The only downside is that the prices are a bit high, which can be a dealbreaker for some purchases. Overall, a great store!

    Dead fish in tank

    This is not the first time I've seen poor care practices at Petco. These dead fish in the tank that you can tell have been there a while. Petco please clean these tanks out the decomposing fish will affect the rest of the school!!!!!

    bought this beautiful girl and got plenty of help with everything and lots of info about her.
    Isaac V.

    bought this beautiful girl and got plenty of help with everything including what food i needed, the decorations and tank accessories, lighting,etc. thank you petco employees for this incredibly good help/information because a lot of other pet stores dont give any information and only care if you wanna buy the animal or not.

    My second rescue after her grooming appointment with Cecelia!

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    10 years ago

    Prices are much higher than other pet stores. They do price match with proof but still, not a fan of the price markup.

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    13 years ago

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    9 years ago

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    Review Highlights - Petco

    This is the second time I had my 2 matipoos groomed in Petco Eastlake by Angelica.

    Mentioned in 2 reviews

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    Camp Run-A-Mutt - Chula Vista location

    Camp Run-A-Mutt

    (486 reviews)

    Their whole staff is great at working with my dogs for daily kennel and long term boarding.read more

    Are they under new ownership? What has changed?…read more We've used Camp Run-A-Mutt several times over the years for overnight boarding and have always had a great experience, which is why this recent stay was so surprising. When making the reservation, I noticed that a few of my dog's vaccinations would expire during his stay. We took care of getting them updated weeks in advance and made sure the vaccination certificates were sent to Camp Run-A-Mutt. I even confirmed with a staff member at the front desk that they had received everything and that my dog was all set for his stay. A few days before our trip, I received a call saying my dog was missing vaccinations. I asked which ones, and of course they were the very vaccinations we had already updated and submitted. I explained that they had the records, the employee put me on hold, then came back and confirmed everything was in order and said they'd see him on Thursday. Then things got even more frustrating. On Thursday, as I was landing in another state for my vacation, my daughter--who was dropping my dog off before catching her own flight--called me in a panic. She was being told they couldn't accept him because his rabies vaccine wasn't up to date. I immediately called the facility and explained that we had already confirmed his records twice. The employee put me on hold, checked the records, and sure enough, they had his current rabies certificate the entire time. They admitted everything was up to date and accepted him. A few days later, while we were still out of state, I received another call saying my dog was being quarantined and separated from the other dogs because his vaccinations supposedly weren't current. At this point, this was the third time in less than a week that the exact same issue had come up. I again explained that his vaccinations were current and that their staff had already confirmed this multiple times. The employee put me on hold and never came back to the phone. Thankfully, my daughter was only a few hours away and was able to rush over and pick him up. When I called to pay for his stay over the phone and let them know he was being picked up, I was initially told they couldn't accept payment over the phone. That was confusing because I've paid over the phone for previous stays without any issue. When I asked if it was a new policy, the employee admitted it wasn't--they just didn't know how to process a phone payment. They had to get someone else to help before I was finally able to pay. I'm honestly not sure what's changed, but the organization and communication were completely different from the excellent service we've received in the past. The repeated confusion over vaccination records--which they already had on file and repeatedly confirmed--caused unnecessary stress while my family was traveling out of state and ultimately resulted in our dog being removed from daycare and picked up early. We've always been happy with Camp Run-A-Mutt, which is why this experience was so disappointing. I hope this was just an isolated breakdown in communication, but based on our recent experience, I no longer feel confident leaving my dog there.

    Petco - petstore - Updated September 2026

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