I always love coming to this petco! Nicole is always so sweet and helpful! She gives the best advice on fish!!

Best Petco in Fresno. Clean, friendly, bright, and the staff is always willing to help you find what your looking for. It's pug approved. read more

Petco - Front of business - Pet Groomers Near Me - Fresno, California

Good place to take your doggie. They are very professional and Brittany is awesome. My dog is always happy to hang out there. I did t give them 5 stars because their service can be a little pricey. read more

I came into the store today to purchase some necessities for my families king snake. The lady on the floor was civil but worked to make you feel guilty about buying a mouse to feed a snake (it's part of nature people) but the manager I talked to who was not wearing a name tag (come to think of it I didnt see any nametags) but worked today at 11:55am decided that because I was asking questions respectfully about their policy changes on nice being used for reptile food I deserved to get dirty looks. I left the store mid transaction after I was asked to swiped my card twice for some substrate. I am not sure what I did to get such bad treatment. The gentleman working the register was as professional as he could be I suppose but it's been awhile since I've gotten such evil looks from someone like the manager gave me. This store overcharges for the reptile supplies I was looking for (substrate and food) especially the mice, which I need for my snakes to survive. They also require you to sign a paper saying you will treat the mouse good. That makes sense for any animal that is not being purchased for the survival of another. The hate glares and guilt that is thrown at you as a customer is over the top and not business like. They also use this to overcharge you (double what you pay anywhere else) for the same feeder mouse. I am not being inhumane here. I am just attempting to pay money to buy food for my children's animals to survive. read more

Brought my dog is last week to get her nails cut. I wish I would have got the girls name in the grooming department because she was great. I started out the day going to the location on Blackstone but they just were not very pleasant so when I went back out to the car to get some paper work we just left and drove all the way out to the Herndon location. I'll be returning with Roxy more often to this location. read more

Best Petco I've been to. I have been to all employees are friendly and actually ask you if they can help you with anything. Trainier is the best, (Beverly) she has the patience for my crazy dog to train him. Know my dog follows commands thanks to her training. I recommend this Petco. read more

Very small not much of a selection on dog clothes.. and as for me my Doberman is trained and on a off leash pet safe shock collar and the lady told me I can't have him in the store. I've been to Madera and Clovis stores with him and never had a problem.... Well with the stores over priced items. I can definitely say I'll be gladly and respectfully take him out and never come again. read more

I walked in yesterday to do an exchange. I forgot my receipt and for some reason the system wasn't allowing the associate to do the return.... instead of figuring it out.... she said I can take your number and call if it starts working???? (24 hours later no call) Oh no no no, I work in retail and you should go above and beyond for your customers! Especially at this time when sales are slower because my new item was more than what for my returned item was. So congrats on turning down a sale. So I headed over to the Petco off of North Blackstone. And got way better service! read more

I am a conure owner. After my little best friend passed away last year, I was devastated and looking for a new friend, ready to make a same day purchase. Came here ready to purchase, but I always handle first just to get a vague idea of the temperament... well none of the employees took me as a serious buyer and refused to let me handle the conures. They sorely lack experience with these birds. So I had to drive to about 5 other locations before I finally found one, and took him home the same day. Fast forward a year, and I'm back looking for a friend for my bird, because he gets lonely throughout the daytime when I'm at work and school. They like companionship SUPER social animals and like having cages beside one another. So I came in to possibly purchase a sun conure (mind you an almost $700 price tag) and same story, refusing to let me handle the bird! I understand if they are new they can be under quite a bit of stress, but more reason to quickly get them to their forever loving home. Especially since I can tell this location does not even handle their birds due to lack of experience with them. So literally every single day that goes by makes it harder for the potential new owners. I think if they lack experience with these animals this much, they should not carry them. Needless to say I will NEVER support this location again. They simply DO NOT want to make a sale, I'm baffled. Terrible business. read more

Worst customer service ever we waited here for over an hour and it's like no one works here they only have one employee for the whole store this is ridiculous read more

Best Petco in Fresno/Clovis! All the employees are super nice and always lend a friendly hand. Thanks John for helping me with bathing products for my dog. Her skin is amazing now! read more

I also get a welcoming greeting from a staff member. My favorite groomer was in. My dog was also greeted by the groomer. She did a great job and my dog was very calm. I love this place. I have taken my dogs to petsmart, I just feel I get more of a personal treatment at Petco. read more

We just love coming to Petco! As soon as my Gemma see the sign she starts getting all excited. We love our groomer, Diane. You can tell she loves her job by the relationship she has with her clients. I never worry about Gemma when she is there for her grooming. Thank you so much Diane and grooming staff for taking such great care of my Gemma! read more

This Petco is the most disgusting one I've ever been to! The store is unorganized and I couldn't find anyone to help. Finally got to the front and the cashier was just bullshitting about her weekend with her 2 friends that came in. I'm patiently waiting, no acknowledgement, nothing. Five minutes later I asked if she'd be willing to help. She gave me a look like I was bothering her. Anyways, I grabbed 2 bags of the SAME exact food, one had a coupon the other did not. I asked if they would honor the second bag and they didn't. They said "no it doesn't have the coupon" I said ok but I have a coupon online. She said "we don't honor that Bc it's from the manufacturer" even tho the other coupon on the bag was from the manufacturer??? Just bullshit. So I drove to another Petco who honored the coupon. Strange how I wasn't given any attitude or hassle about the same coupon as I did with this Petco. read more

Today (6/14/18) I went in to petco (Madera) to buy a goldfish, I went to the fish area and waited. A lady was there with her two kids and the employee helped with 20 feeder goldfish and went and checked them out. I was still standing there waiting for her to come back and help me, she just looked at me and went in to a room up front. This has happened more than once. I live a mile away, but I think I'm better off going to Fresno or Merced than go through this again. read more

Grooming - I wanted to try the service here as it was closer to us than Petsmart. NEVER again. I dropped our pup off and all was fine, the groomer noticed some sticky syrup on his leg when I dropped him off - I'm assuming from my son that had just had breakfast and dropped on him. When I picked him up - the groomer was bathing another dog - grabbed my dog and rushed him to me with wet hands and said "sorry I have to get back" or something like that, so fast I couldn't even understand what she said, and I'm standing there with my now damp dog with the sticky syrup still on him! They didn't even take it off. No report of how he did - nothing! At Petsmart they take their time , give me a report card of how he did and talk to me about his experience and not to mention he smells a whole lot better leaving Pets Mart. I even left a tip when I paid before picking him up- had I known I was going to bring him home to re bathe him to remove the syrup - I would have not left one. I'm so upset and disappointed, but now I know for next time. read more

Love this store!! Terrific service and great attitude! Employees are fantastic and always positive! Do not believe what you read from California C, clearly a revenge reviewer whose only goal was to harm an associate, bullying behaviour such as California C exhibits have no place on this or any other social media, it's disgusting and inappropriate! read more

whats not to like about this place, they have everything you need for your pet, I took my dog here to be groomed last week (long overdue) and they did an excellent job! plus they have a great selection of food for your pets plus toys, treats etc. read more

Close and convenient to me for my pet needs. Friendly and clean inside. I love the card because I can get money off my dog food regularly and it's expensive. I rarely go to pets mart anymore! read more