How disappointing. The poor attempt of her version of "customer service" provided by Talar was not only hostile but offensive. She had no kind tone to her when we were dropping our dog off for a grooming appointment. Her aggressive question; "what do you wanna do with the face!!!!?" not only confused me but pissed her off when god forbid I asked her repeat her oddly stated question. Furthermore, our dogs eyes were not cleaned and her tail was not brushed out completely. I will never leave my animal with her ever again. Get it together Petco, if this is the first impression of your services, ditch the entitled representation of your buisiness. read more

I came here to buy some fish, and no one could help me buy a few guppies. Sad to say, but the employees here just don't care. If you want to buy a fish, you gotta hunt down a Petco employee.. and they are no where to be found. Another time I came, there were too many employees running around the fish area, and telling me to get out of their way and running into me. I feel like people who work here should want to help you with your questions regarding taking care of another living being, or at least LIKE animals. I just don't get that vibe at all here, and I'll be taking my business to a tropical fish specialty store. read more

I've visited this Petco in Burbank and Glendale and I will say the Glendale outlet is a little better when it comes to service. Just don't bother to ask the people at the cashier any pet related questions, most of the time, they would not know how to answer you. read more

I don't understand why this location has so many bad reviews. The people that work here have fallen over each other to help my bf and I. Its actually the location in Pasadena that I'm not exactly fond of! When we fostered a dog awhile back and had to ship him up to Portland, the folks here helped us pick out a top notch crate and prepare everything that we would need to be flight worthy. The girl that helped us was named Anabelle. She was super patient and recommended stuff that we would need to help make our foster dogs move more comfortable. It was also close to closing too, and we desperately needed these items to ship the dog. Instead of trying to rush us out of the store or making us feel unwelcome, she helped us as if we were her own friends. That is one of many great experiences that we have had at this store. The cashiers have always been friendly. Now that my bf and I have a dog of our own, we go here to pick up food and some basics. They also offer dog training classes which I might check out. I've heard some great things about the classes. One of the customers that takes his dog there showed me one of the cutest tricks that he learned in class. He says "Bang!" and then his dog rolls over. Maybe its just me, but I'm a sucker for things like that. I believe the classes last 4-6 weeks and are somewhere around the $100 mark. I was going to take a star off because sometimes the food they sell can be found in other places for slightly cheaper, (Surprisingly Wholefoods! Go figure) but the fact that they have training classes etc. for such nice rates makes up for it. read more

The Petco is in the Fashion Plaza of Glendale. There is a large parking lot. The store has a variety of foods, collars, accessories, as well as fish and birds. I believe they offer training and DNA testing. I mostly go here for the grooming. They can get my dog in last minute for a bath most of the time. It's usually under $25. I can go shopping while I'm waiting. They also have affordable treats for dogs. I bought a huge bone last time I was there for $4. The holiday items are also very cute. read more

This is a store I walk in and I automatically wish I had a bigger house. I would throw in a fish tank with more fishes and so on. The employees are very helpful. They know their stuff. Ask them anything about any products you see here. They are very clean and have a variety of choices to pick from. The location is nice. I see all kinds of people here come together. read more

Talar is everything! I trust her with my dolce anyday!! Shes so amazing with him. He's a 15 year old dog that hates....I mean hates any groomer but with Talar, he's so calm! She really is so sweet and genuinely loves animals! I thank you so much Talar for your professionalism and gentle touch!! read more

meow, meow, meeeeowwww! MEOWWWW.....meow.... - translation - I first went here when i was a little kitten, and my owner (the crazy lady), thought it would be good idea to bring me into a place where there were lots and lots of big dogs. The mean doggies went crazy, and almost knockeded my owner down - good for me she had pepper spray, cause she squirted them in the face, but some go on mine, so i went crazy and scratcheded her in the boobies. Everything was crazy, dogs crying, my human screaming saying something i have no idea what i was, and me wildly scratching in front of me - me eyes were hot. I never want to go back to Petco again, i just want my fat crazy owner to bring back my food while i stay home and pee on her pillows. read more

Took my pooch here to get groomed. The staff was very friendly and seemed to work well with my puppy. This review is for the actual grooming itself though. My dog came back looking exactly as we brought her. We weren't expecting a makeover but usually after a grooming, we can at least tell she'd been shampooed and combed. She looked and smelled identical. It left us wondering if they'd done anything at all. When we picked her up, they told us our dog had bitten them when they tried to cut her nails. My dog is not a vicious dog, so I'm imagining like any other dog who isn't used to having their nails cut, they might have a safer way to do it. All in all, it wasn't a terrible experience, but just a bit suspect. Maybe a little more effort in the looks department for my doggy would've helped (comb her pretty hair perhaps?) read more

Took my baby in today for a shower(includes nail trim) and teeth brushing. I should've known not to trust Stephanie with my dog since the very beginning. I arrived to the grooming area and handed my dog over to her, she put the leash on him and attempted to have him walk inside. However, my dog refused and I suggested she pick him up--she didn't until her coworker told her to do it. Once I went back for my dog, she told me to go pay but I had a weird feeling and asked her to give me my dog first. After getting him I noticed his nails were not trimmed and one of his nails was messed up and it was evident she had hurt him and made him bleed. I didn't appreciate how unprofessional she was--she didn't mention this to me. I would've appreciated someone calling me to let me know or that it was difficult to cut my dogs nails. At the very least she could've had this conversation with me when she handed my dog over. read more

This is the only Petco store where I've been that neither my dog or I have been greeted in. It seems like people working there are just working there like they could be working at any other store. Every Petco I went to around the nation I always encounter people with true love for animals. Not this one! I spent over $90 on that stop and they didn't offer a treat to my dog. Maybe it's just Glendale. After all this place was home of the KKK. Avoid at all cost! read more

I LOVE this Petco! The people that work here are ALL so nice and AMAZING! A few of them know my dog by name since he's been coming here since he was just a puppy. The puppy training classes are something I definitely recommend. You won't be sorry. The trainer Patrick is amazing and so patient, no matter the amount of training the dog may need. He changed our life tremendously! After taking these classes we have been able to train Kingston anything we want. You have to be ready to invest time to your puppy, but thanks to him Kingston is the gentle giant he is today. The groomers are also so sweet and patient. Especially Michael, he's aware of Kingston's fear of the groomer, but Michael knows how to handle him. For new puppies they give you a coupon book that gives you so many discounts off of food and treats, including one for the puppy training classes! I definitely recommend this Petco. read more

The nice thing about Petco is that they have a little something for all your furry and scaly friends. At one point, we were caring for a cat, rabbit, goldfish, and red-eared slider turtles, and we were able to buy all our supplies at one go. We were at Petco again yesterday to buy some more food and supplies for our cat and rabbit. We took a detour to the live fish section and were horrified by what we saw: at least half a dozen poor dead angel fish lying dead at the bottom, with just a lone survivor flitting about. Obviously, the staff at Petco aren't doing such a great job caring for their live merchandise. It just left a bad feeling, and I don't feel like going back. read more

I don't know why it has such a low rating but I have been going there with my dog for the last four years and staffs were really nice every time we were there. It's always clean and well air-conditioned too, which we appreciate. read more

So I came to this Petco just to browse. I was thinking the usual thing people think looking for fish at a Petco. This is gonna be pretty bad so prepare yourself. But i was pleseantly surprised. All the tanks looked very clean with lots of happy fish swimming around. I overheard the main guy in the department trying to talk someone out of overstocking his aquarium. It was like they actually cared about the animals. Fantastic! I talked to him directly after and he was very knowledgable and friendly. Had a good answer to all of my questions. I left the store with a different opinion of Petco. It want from a place that I was scared to buy fish from for worry that it would kill my other fish to a place i think I can feel confident about. read more

Petco - Salt water tank - Pet Stores Near Me - Glendale, California

Talar is the best groomer, she has groomed my dog for at least two years. She always does a great job and really cares for my pup.

Let me first start by saying that I love Petco. This location has been great since the moment we took our puppy here when we first adopted him. This review is strictly for the grooming job or grooming hack they did on our puppy,yesterday. He is an Australian Labradoodle and typically gets groomed at VCA Arden. Unfortunately, the last time he went there the groomer said that she was unable to complete the job and did not trim him. He had not been groomed prior to that since July. He got neutered last month so we could not bathe him and he had a partially shaved leg from where the IV was. Because of VCA's grooming hours, we decided to take him elsewhere. Without going into too much detail, a fistfight broke out between the groomer and the manager of the new place after we dropped our puppy off. After 2 hours, the manager called and requested that we pick our puppy up, informed us of the fight, and explained that our puppy was not groomed. I called Petco and they said they could take him later that afternoon. I thought, what a relief. When we arrived, we explained the "trauma" that he'd experienced earlier that day. They were kind and detailed - brought out this chart to better understand how much we wanted cut off, and asked questions about what we wanted. Unfortunately, something got lost in translation. I barely recognized our puppy when we picked him up - and I don't mean that in a good way. His face and tail looked fine but his torso, legs, and paws looked a hot wreck. Not sure if the groomer (Talar) was trying to even him out because of the partially shaved leg but it just wasn't necessary. I could've lived with that and so could our pup. Nothing we can do about it but we definitely won't be going back in the recommended 6-8 weeks. It'll take longer than that for him to look anywhere near normal but I don't trust their judgment if the groomer thought this was a good look. read more

Petco - Tahoe Before (~1 week ago) - Pet Stores Near Me - Glendale, California

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Melissa, my pet's groomer, is top notch. She made literally makes the experience amazing from the phone call to receiving my dog Alex to pickup an effortless experience. She is thorough, caring, and downright amazing! read more

I brought my dog cooper in to get groomed. Talar was the best! She took such good care of him he didn't even want to leave. She took her time and made sure he was groomed properly and not just shaved down. I would definitely recommend her to anyone who is taking they're dog to get groomed. She's the best! I will definitely be going back :) read more

So I hardly write reviews, but I just have to at this point. So I went to petco Hollywood were I got turned down cause my dog was matted yes a little too much but I was told by a friend that petco glendale was the place to go so here I am a very happy and overjoyed furmom I took my 9 month old puppy here to a groomer named Melissa and let me tell you it was the best choice I have ever made... Thank you thank you Melissa for your patience and care of my very matted and scared puppy, you must be very exhausted from all your hard work I thank you from the bottom of my heart you have made me the happiest furmommy in the world... people if you need to groom your pets I 100% recommend this petco such loving staff. Thank you Melissa! read more

Petco - Before picture - Pet Stores Near Me - Glendale, California

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Happy dog and owner! We had my pup groomed by Nicole and Daniel. Good customer service checking in and was delighted to see my pup clean with bath and haircut! Better than expected- yay! First time to try and will be back! Better groom job and friendlier service than the other store in La Canada. read more

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Nicole is doing a much better job in grooming Charles, our deaf & blind senior. All matted hair removed, although I would have wanted Charles to have been brushed more thoroughly in his leg and ear areas where he has thicker hair. A bit longer time should be spent brushing so that the longer hair is fluffier and silkier in both looks & touch......like he really came from a spa!. I also find the $7 charge for nail buffing exorbitant. I watch and see how very little time it takes to buff the nail. Just include the service in the $59 package.....thanks! read more

Don't ever bring your pet to this place for grooming. They are not professionals, not even close. They will hurt your dog and leave him half cut. Very disappointed in wasting my time here. read more

This place has a dismal selection for wet cat food. Meanwhile, 80% of the store is dog food. If you're looking for something specific, like food for a senior cat or something for weight control good luck. Don't bother going here. read more

DON'T BUY FISHES FROM PETCO OR MAYBE THIS PARTICULAR BRANCH!!!! The only good thing that has come from this store is my Calico Goldfish that I bought 3 years ago this coming Father's Day. About a month ago, I bought 2 more fishes (Black Moor & a s/m size Calico Goldfish). I came straight home and took the necessary measures to introduce the new fishes to the tank. Within a week, my 3 year old fish had developed Anchor Worms -this is a parasite that is extremely rare in aquarium fish. It must be brought in by an infected fish. I lost the two most recent fishes that I bought from there and I have my old fish in quarantine. So I decided to go back to this store and speak to a manager and explain how the recent fishes that I bought were infected and as a result, infected my fish. There was no sign of empathy or even being apologetic. I was just instructed to get medication to treat my fish. I definitely want some type of compensation for my time and money trying to medicate my fish that I've had for 3 years, specially learning that anchor worms are rare in a aquarium, specially that I've had mine for 3 years now. While writing this review, I see another persons review on the side of the web page that had the same problem as I did. Apparently they blamed her for having that disease in their tank originally. HEY PETCO, NEWS FLASH, IF YOU WANT TO RETAIN CUSTOMERS AND EARN THEIR BUSINESS, IT SHOULD TAKE MORE THAN JUST PUSHING A CUSTOMER WITH ANOTHER PRODUCT. EDUCATE YOUR STAFF TO BE MORE SINCERE. HAVE THE PROPER STAFF THAT ENJOYS WORKING THERE AND THAT THEY HAVE SOMEWHAT OF A KNOWLEDGE. IF I COULD, I WOULD GIVE YOU GUYS A HALF A STAR RATING, INSTEAD OF A FULL ONE. read more

Recently moved to this area with no major Franchise to look to other than this Petco. I never had anything against Petco so I took my dog here for a bath. Avo gave my dog a Bath and Brush, I have been a dog bather before, yet I didn't mention anything about that, didn't want to pressure anyone. Anyway, after everything was done, I inspected my dog after I got home, and everything was perfect, it would of been the same exact care and love I would of given my dog if I were to bathe him. Overall, everything was beyond my expectation, I was impressed with the professional service and patience with me as a new customer. I will go there again from now on for my pet care needs :) read more

Bad selection of dogfood. For some reason they stopped seeking Iams brand dog food. They full aisles of expensive gimmick dog food.

I'm a frequent customer and as of lately I've been having the worst experiences. Customer service is not there. This is also the last time I do a pickup in store order for it is an utter waste of time. I made an online order and went into the store to pick it up. First off it seemed like no one wanted to help me and I kept getting sent to a different person. It was not ready .. so I decide to go back two days later and it took a while to get some help. When I finally got my order I realized there where a few items missing so I told the associate who then told me the items where short. I don't see how they where short on the items I ordered when I myself went to check the shelves and they where fully stocked with what was claimed to be " out of stock" I didn't even bother saying anything and going through the whole process again. This is ridiculous whoever is picking these items is obviously too lazy to get pick up in store requests done. I'm a customer and I had no problem finding these items. I didn't even get a final receipt or email to confirm anything. If I'm going t be having these issues id rather shop on amazon where there's less mistakes, less overall attitude and less hassle. I don't even understand why pick up In store would be an option when it is this much of a mess. read more

I love this place! Talar K handles my dog Gordo the BEST!. My dog is very ski-dish with his ears,nails, and paws. Talar is so gentle with him that he gives her no issues. Talar treats your pet as your own! Give her a try and you won't want to go to anyone else! :) Thank you Talar for being the best for Grodo! read more

I recently moved to the area and took my dog Kovu to get groomed at this location. Easily the best experience we've had at Petco grooming. Breanna was SO SO SO amazing!!! The second I dropped him off I felt very comfortable leaving him and she was so sweet and gentle with him. He is very skiddish and can be kind of a pain to groom because of it but he seemed to happy afterwards and even gave her an extra sniff before we left (usually he just bolts lol). Super super happy with our experience with Breanna, he'll definitely be going back! read more

kind of expensive, and not a huge selection of rawhide chews. for dogs. the prepackaged kinds.

Meh, Nothing really to rave home about. Pets, food, accessories, etc. read more

Since LoP's closed down, we have no choice. Much as I'd love to drive to Red Barn, for one bag of dog food, sometimes the math doesn't agree. Make sure to look for specials also, and bring your coupons! Park downstairs if you want to avoid the madness of weekend shoppers upstairs. Don't ask anyone for anything, except for Ernest (bless him - he's been there for over ten years!). They won't know, can't find it or will just be generally useless. The 10 bags is also kind of a hit or miss. We buy the big bags all the time, but have a small dog, so we don't consume it that fast. So we never hit 10 bags in a year. I'm not going to buy the smaller bag, with a higher unit cost, just to get the free, but it's just frustrating to ALMOST make it every year, and then not. Personally, I wouldn't take my pet for grooming here. But that's just me. Overall, this Petco has changed a lot over the years. It used to be a lot more focused on the actual quality of the animals and presentation. Pedigree used to be in the back corner, because the manager didn't believe that Petco should even sell it ("Doritos for Dogs") ... but now, it's in the regular aisles! Nutro has been pushed back and Science Diet/Eukanuba have been moved forward. If only it'd go back to the way it was managed/run in the mid-2000's! read more

We should do this more often Clean, nails trimmed and buffed, brushed, sanitary window, and when I went to pay Nicole rushed out with a discount coupon! read more

Fast check out. The staff are knowledgeable and friendly. The layout here is a bit different from the larger Petco's but that's probably because it's in a shopping center. I like this Petco better than the rest. Only thing is that I've been searching for a particular dog apparel item that they don't have and this is the 3rd Petco I've been to it. read more

I've always been a fan of Petsmart, but I needed some dog supplies last minute and this is the closest ( largest) pet store near me :/ Once I went in I was reminded why I never go to Petco. The prices are so much higher, and the selection is just not there! read more

Petco - A bed for our Beta - Pet Stores Near Me - Glendale, California

I went to have my dog's nails trimmed here today. When my puppy came out, only the back paws nails were trimmed. The front are still super long. And they still charged me full. They said that cause my dog was uncomfortable with the nail trim and she kept crying and didnt like it thats why they couldnt do the front paws. The first time i brought my dog there for nail trim it was superb, thats why i went again for her second. But this experience was not pleasant. Now my puppy still has sharp long front paw nails. read more

Jeovana seriously needs an attitude adjustment ASAP. It's not my fault someone else upset you. Seriously if she doesn't like her job I'm sure there is someone that would be glad to replace you. read more

I have a medium size dog and she likes going to her groomer Talar. She prances every time and show everyone at home how nice and clean she is.. thanks Talar you are a wonderful groomer and Cora and I appreciate how well you take care of her. read more

I've been coming to this location for about 2 years. This is the only place where my dog feel comfortable for grooming and its because of Talar... she is very nice and she knows her job perfectly. Highly recomend to stop by for shopping or grooming for you pets. And always ask for Talar to take care of your pet's grooming... read more