1. Petco

1. Petco

0

Santa Fe, NM

Cancel

Open app

Search

Petco

2.6 (41 reviews)
Closed 9:00 am - 9:00 pm

Services - Petco

Bath and groom only

Petco Photos

You might also consider

Recommended Reviews - Petco

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Anna D.

This last visit to petco was surprisingly a breeze. They had so much sales going around throughout the store. The staff was very helpful and willing to help out at all times. The store was clean and tidy for the most part. Everything was organized and you could easily find items.

MISS. TUFFY  IN HER TWO BEDS.
yvonne M.

on the website it offers 25% discount for ordering online, 35% i$ you spend more than $75 and so on and so on.............. so , right so confidently i shopped till i dropped, before check out i searched and searched for a promo code for any discount!!!!!!!!! nada!!!!! hours trying, it was all a bunch of lies. so i called customer service, they said i need to cancle the order for a redund, then reorder to apply the discount°°

My sweet puppy

See all

9 years ago

Business owner information

Photo of Petco Support

Petco Support

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Petco

Review Highlights - Petco

Went in for some fish to restock our 50gal tank, service was great and JACK was the most knowledgeable and helpful specialist we ever had the pleasure of working with.

Mentioned in 2 reviews

Read more highlights

Santa Fe Tails

Santa Fe Tails

(39 reviews)

Great dog daycare, and had a great experience with the training class too. Hannah is very…read moreknowledgeable about dog behaviors!

I tried to get my dog Geoffrey into this Doggie Day Care facility. It was an unbelievable…read moreexperience. The first day I called, they asked what breed he was and how old was he. I told them he's a German Shepherd and I didn't know exactly how old he was as he was a rescue. She said they'd call me back. They didn't. So I called again the next day and the girl on the other end started asking the same questions. I told her I'd already been through that. She told me I'd have to get a letter of reference from whatever shelter or rescue he came from. This seemed odd as I never had to do this with my other dog, also a rescued German Shepherd, at this place or at Wags and Wiggles in Tustin, CA or at Camp Bow Wow in New Orleans. I've never heard of this being a requirement ANYWHERE. So I called the director of German Shepherd Rescue of Orange County, and she shot off an email outlining his background and attesting to his sterling character that same day and which I forwarded to them immediately. So the next day I waited. And waited. At 1PM I called them. I told the girl they had received the required reference email. She told me that the manager hadn't read her email yet. Say what??? How would the girl behind the counter know whether or not the manager in her office had read her email? And it was 1PM and they open at 7AM. So again I was blown off. I suspected that this was a case of discrimination. So I called a friend and asked her to call and say she wanted to put her dog in their day care. I told her to tell them what I had told them except say her dog was a Golden Retriever. She did and the girl told her they'd be happy to set up an appointment right then and there. Infuriated, I called again and said I wanted to speak with the manager. The girl said: "Oh...this is Claire... " I said yes this is Claire and I want to speak to the manager!!! She put me on hold for about 5 minutes. Then the manager came on and said that she had received the email from GSROC and told me we could come in for our "evaluation" at noon the following Thursday. I'm thinking they believed requiring a letter of reference from a shelter or rescue would stop me dead in my tracks. Most public shelters are too big and busy to do this. Probably many rescues as well. They didn't bank on GSROC being as classy and professional as they are or that I volunteered with them for years. So now after all of this hassle and marching into a brick wall, I canceled our "evaluation" appointment. They only gave it to me because they knew I wasn't going to let it rest, and it's likely they'd reject my dog regardless over whatever preconceived prejudicial issues they obviously have. Shortly after, I took Geoffrey to Paws Plaza. No appointment was necessary. He was welcome anytime. They do an "integration" with new dogs which I'm sure is much like Santa Fe Tail's "evaluation" but it just sounds more accurate and less pompous. The people were very nice, he passed with flying colors and had a great time. I was very impressed with this place! Dealing with Santa Fe Tails had been such a negative experience. I would never do business or entrust my dogs to them again. And as far as Joey P.'s worn out rebuttal to their many negative reviews: "SF Tails does not feel Yelp is the most productive platform for communication and encourage all of our clients, current or potential, to interact with us directly so we can continue to cultivate a positive experience." I DID interact directly which is precisely WHY it was such a bad experience!

Petco - petstore - Updated July 2026

Loading...
Loading...
Loading...