I'm bummed to leave a less than stellar review on multiple levels, but I feel compelled to share my…read moreexperience. I called Cassandra to make an appointment for my doodle. While on the phone, I asked for rates, since they are not listed on the site. She informed me that she really couldn't give me an estimate even, and that only after seeing my dog's coat would she be able to offer a price. She informed that she mainly does smaller dogs, and I verified if she was wanting/willing to do my larger doodle (70lbs). She said she would. Here's my mistake -- I should have pressed further for a price, even a ballpark estimate, but I didn't. More on that in a second... We drove quite a ways out of our way to Cassandra's home near Olney, MD. She greeted us outside of her house where we talked for a few minutes before I handed off my dog in the driveway. Since we're in COVID times, I did not expect to go into her house or see where she grooms or have extensive conversation, and that was fine. I killed some time in the area and after two-ish hours, Cassandra called me to come pick up my doggo. She said she would be emailing me an invoice that I could pay prior to pickup. I open up my email and I see a bill for $220. TWO HUNDRED AND TWENTY dollars. Wow! I was floored. We have never paid that much for a grooming ever, and we typically get our pup groomed in DC proper or downtown Silver Spring. Here, we drove out to rural MD, where she grooms from her home, so no overhead even, and the price is double that than what we typically pay. Also to mention, there was a $10 COVID cleaning fee included. I never stepped foot into her house, we wore masks in the driveway where I handed off my dog -- what's to clean? My dog? I assume she was getting a bath either way. Anywho, I didn't pay the bill right away, as I wanted to ask her about why the rate was so high in person. When I arrived, my dog was sheared from head to toe. She's a doodle but she looked like a weird greyhound. Ears, snout, everything, clipped to the skin with no styling to be seen. She explained that our dog's fur was matted and that this was the only answer. So, yes, our dog definitely had some matting in various spots but we brush her regularly and she was groomed 12 weeks prior, so we're not talking months and months of overgrown fur. Even if she had to take her fur down really close, she still could have styled her head/ears/face to have at least some semblance of the doodle cut... those areas were not matted at all. So not only was this the highest rate we have ever been asked to pay, it was also the worst groom my dog had ever received. When I picked up my dog, I nicely asked why the rate was so high, and explained that we typically pay about half that in DC. Cassandra told me that was standard rate. I disagreed and told her that we really have never paid close to that amount in 3 years. She shrugged. It was a quick and friendly exchange, and I was hoping that by giving her the opportunity to lower the rate, that she might. She didn't. I paid it and we left. We won't be going back. I don't know why I'm leaving two starts as opposed to one. One just seems so harsh. But tbh it was a one start experience. My strong advice: get a rate upfront.

Great first experience with Paws of Enchantment! Cassandra could not have…read moredone a better job. So glad we found you!

Great staff great service every time I highly recommend these friendly professionals been coming…read morehere for years always satisfied they do phenomenal work it's like day and night I have a Yorkie mix who's hair grows extremely long and fast they help me keep Batman maintained proper

I have been a customer since 2020 and I can say that this is one the most disorganized unserious…read morebusinesses I have ever encountered. At first I was encouraged, they had a cat groomer that was very communicative and prices were reasonable. I would bring my previous cat for grooming but it was always difficult to schedule an appointment because they rarely answer the phone. On one occasion, I thought, let me go physically to the office to make the appointment. The door was open and no one was in the shop. The next day when I came again to make the appointment, the receptionist laughed and said they had someone new and that person didn't know how to lock up. Unfortunately my previous cat died and I got a new cat in late 2022. I explained the death to the receptionist when I booked the new cat for grooming. When I got to the appointment, she was calling the new cat the dead cats name--I had to explain to her again. Two additional times, when I was booking grooming, I had to tell the receptionist that the previous cat was dead. It was the same person but apparently cannot or will not update their records? Most recently booked grooming in November 2025. My cat gets the same thing every time and that was confirmed on the phone with the receptionist. When I arrived, the person at the front desk asked what the cat was getting done, and I answered confused, "she gets the same thing every time, do you not have the card?" Then she found the card, like "oh okay". Hours later, my mother called me to tell me she had a missed call from the groomers. I called several times, no one picked up. Now I'm concerned. If you don't pick up the phone when my cat is in your care, that's a huge problem. I drove to the shop. The receptionist is laughing with a client and a dog. Then I'm thinking, "is this why they're not picking up the phone". I ask the receptionist "is my cat ready" she responds, "good question" as if it's a joke?! She walks back and says, "I just got here". That's so unprofessional and irresponsible. When I talk to the cat groomer, I explained my concerns and that I have been a customer for years. He says they don't have a receptionist in the morning--which I did not know. Then he refuses to apologize for the gross misconduct. I got an email recently where they said they would be raising their prices--with this poor customer service and management they should not!

Henry's in home pet grooming did an amazing job on my dog. The grooming session was flawless and I…read morewas very happy with the outcome. He arrived on time and paid attention to my dog. He communicated very effectively prior to arrival. My overall experience with his grooming service was top- notch. I recommend his services to anyone seeking for a professional in home pet grooming.

From the owner: I pay attention to detail and make sure I give customers that satisfaction.read more

Wonderful experience! A great and stress-free experience for me and my dog. I highly recommend Greg.read more

Our 17yo Pom is no longer accepted at regular pet groomers because of his age and health. We hired…read moreGreg the Groomer to come to our house. You can tell he loves the pups and his job, and was very gentle with our fearful old guy. Will hire him again for the next haircut

I have an autoship with Petco for cat litter and wet cat food--litter every three weeks and wet…read morefood every four weeks. The most recent shipment, Order #1120908223, was marked as shipped on 20 August 2026, but I have not received it. On 24 August at 8:09 a.m., I called and spoke with a representative named Tony, who informed me that there was no tracking information available for the order. I explained that I was calling because I urgently need the litter for my four cats, and she advised me to call back. I called again on 25 August at 11:14 a.m. and spoke with Moe, who stated that the shipment still had no tracking and appeared to be lost in the FedEx warehouse. I explained several times that, because the order was lost and I am in immediate need of litter, I wanted to know whether same‑day delivery was possible. Moe initially stated that the only option was to reship the order, which would require waiting an additional 3-4 days. Given that the autoship charges process correctly on my card and the loss occurred in transit, I felt this delay would be difficult to manage. I requested to speak with a manager and was transferred to Mr. Joshua C., Customer Care Supervisor. He listened carefully to my situation and offered a same‑day delivery solution. He refunded the charge from 20 August and provided a gift card to cover same‑day delivery. He also checked the nearest store to ensure I could receive the items--especially the litter--today. I appreciate that Josh worked diligently to resolve the issue and provided excellent customer support. My cat litter and the four Fancy Feast Advertisers Flaked Tongol Tuna were delivered this afternoon at 3:36 p.m. by DoorDash.

My long haired cat had some dietary changes while we were in vacation and we came back to a fecal…read morematted bottom. Desperate to book any Cat Groomer I could find, I was able to book an appointment on-line at the PetSmart in DC. Gabby was kind, professional and poised. The job was complete within the timeframe she quoted and she took off the extra costs I added on-line, because less trimming was needed. Cat's fur & bottom are beautifully coiffed and clean and I will be continuing to book regularly for maintenance trims.

I've been looking for a place to take my dog to get groomed. The closest I could get an appointment…read moreduring the holidays was Virginia. Luckily I had heard that my building has grooming services. So I looked into it further found their card at the front desk. I emailed them and received a promo reply. I requested a later grooming as I work. I was offered 4pm appointment. When I arrived they were not ready for my dog so I brought her back down in another 45 as they requested. I didn't want to leave her in cage waiting. That's the good thing about having groomer in the building. Many groomers elsewhere same thing happens and you don't have that flexibility. Although I usually call first to make sure they are not running late. The staff was courteous. They started the grooming at 4:45 and it was over by 6:30. The place I had taken her in Virginia didn't do such a great job and the ears were not plucked so she was in dire need of some real grooming. When I arrived to pick her up she was super happy and alert. She looked and smelled wonderful. And even got a bow. It didn't last long on her hair but she looked adorable. I have a shin tzu and the grooming cost $70 before tip. Just to give you an idea. However, it was well worth it. Suggested you email them in advance because they do fill up quickly. When I brought her home and inspected their work the ears were clean and no hair in there. The pads of the feet were trimmed nicely and the size of the cut I think she said was 5 was excellent. Just right for my pup. I will definitely use them again. Highly recommend upscale grooming!!!

We've been having a tough time cutting our shy puppy's nails. She's very timid and doesn't love her…read morenails trimmed, but we sent her to Patrick's and she was clearly treated well and with care and was so happy. She smelled great, had her nails trimmed and had the cutest bandana on! Great to have a spot in Brookland. A little pricey but knowing the staff is taking their time and being gentle with a shy pup is worth it! Will definitely be sending our little girl back!

My dog had such a great time here!…read more A little backstory. My Olde English bulldog had ACL and patella surgery almost four weeks ago. He isn't putting much weight on the leg yet and it still can be tender. PPC scheduled a google conference call with me ($5 to avoid no shows) to get details on what he needs during a groom. I spoke with Melissa and let her know my concerns about putting weight on and to stress that the groomer needs to be gentle with his leg. She assured me everything will go at my dog' pace and even let me check him in at the front door as stairs can be difficult still. I went ahead and booked the appointment, and am so happy I did. Drop off was very easy and convenient for me to drop off early morning and go back home to take meetings. I picked up my dog a few hours later. He was clean, smelled great and was so happy! I received his report card later that evening and was pleasantly surprised to see how detailed it was and that 4 wonderful people were involved with the grooming. Especially thankful for the time it took to sand his toes on his bum leg!! My dog had such a great time there he was worn out the rest of the day. I know he can't wait to go back! Thanks so much Patrick's pet care, Melissa, Jerniece, Mea and Andrew for the great experience! Burrito loved it there!! I can't say enough good things about our first experience at Patrick's Pet Care!

My appt went very well. Shauna did an excellent job on my Frisky who is a large long hair cat who…read moredoes not take kindly to getting groomed. Sandra handled the grooming very well and did a great job. She was also personable and professional. I am very much impressed. Thank you Shaundra. What a great job yiu performed.

Rasul has been grooming our dog for a couple of years and we couldn't be happier. She isn't a dog…read morewho naturally loves getting groomed, but she always seems to be completely at ease with Rasul. That level of patience and care is incredibly important to us. ​On top of that, he always does an outstanding job with the cut. Penny's coat looks fantastic every single time. We highly recommend Rasul to anyone looking for a groomer who is skilled, professional, and genuinely great with dogs!

After the tragic loss of my beloved Queenie - the bestest girl cat ever - from another hospital, I…read morewas understandably anxious about trusting another veterinary team with Racer's care. From the moment we walked into Brentwood Animal Hospital, everything felt different. Dr. Manzoor and the entire team treated Racer - the bestest boy cat - with extraordinary kindness and meticulous attention to detail. They didn't rush. They didn't dismiss concerns. They took the time to explain every aspect of his surgery and carefully walked me through his aftercare plan. That level of communication matters more than people realize. What truly touched my heart was the way the staff refers to me as "Racer's mom." It may seem like a small gesture, but it reflects something much bigger: a deep respect for the bond between pet and human. They see him as family, and they see me as part of his care team. Racer received loving, thoughtful, and highly competent care. For the first time since losing Queenie, I felt a genuine sense of safety inside a veterinary office again. If you are looking for a veterinary team that combines medical excellence with compassion and humanity, Brentwood Animal Hospital--and especially Dr. Manzoor--have my deepest gratitude and highest recommendation. Forever thankful, Dr. Sutton, Law Professor

My dog has been coughing and sneezing to the point where I had to get her seen. Since I'm fairly…read morefamiliar with this place, I came here. Seems like this hospital can be a bit overwhelmed at times. It only seemed like the vet was in the back with my dog for 2 minutes before coming back to "tell me what's wrong" $1400 went down to $300 in exams and meds Vet seemed extremely nice and knowledgeable but a little pushy. Where he said I could take my time to think about things, but he was also a bit loud where I felt like I HAD to make a decision about spending thousands of dollars or not. Damon was sooo helpful, I think he was an assistant. Walked me thru the medication names and what they were useful for and to help me make the best decision to make sure my Dog gets healthy.

Easy experience and friendly staff…read more They provided shampoo, towels, an apron and even a brush when I asked for it.

I love this place!! Pups is the easiest dog to bathe, although she showers with me a couple times…read morea week I like the experience of the large tub, the tiny dog, and shamwow. wow wow weewow! $20, but I had a 50% coupon, so $10 plus tax. 5 different shampoos to choose from, brushes, nail clippers (we grind so i didnt dare touch those). towels, and yes, shamwows. They even provide a little apron for you to wear while you're hosing the pup down. Super cute, not super convenient, but definitely worth the trip.