I had a flat tire on a major road and was not sure if I needed roadside help or Car Towing. The…read moredispatcher was able to help me find the best solution and immediately sent someone to my location. The driver was punctual, very thorough and careful, towing my vehicle to a local repair shop. Service was efficient, professional and competitively priced. Everyone I spoke to was nice and I liked how efficiently everything was handled in a stressful time. The kind of companionship you hope you never need but are grateful you have.

One night I pulled into a convenience shop and locked my keys in my car. My cell phone was also low…read moreon charge and I required Car Lockout service soon. I saw this firm does emergency roadside help so I gave them a call. I am very pleased I did!! The dispatcher responded swiftly with a precise estimate of arrival time. The technician came earlier than planned and was very professional the whole time. He had special tools and he unlocked the car carefully with no scratches or damage to the door. It only took a few minutes, but it was his attitude that was noticeable. He was nice and cool and never made me feel ashamed about the issue. While we were talking, he informed that the company also offers Fuel Delivery, Battery Service and Car Towing for breakdowns and accidents. Clearly they dealt with all kinds of roadside problems on a regular basis. The pricing was fair, especially since it was after usual business hours. It was overall a quick, seamless and hassle free transaction. I'll absolutely have their number bookmarked as it's hard to find roadside providers that are both professional and really helpful when you need them most.

I definitely recommend this tow company. They arrived quickly and the customer service is…read morefantastic. Julian is such a good guy and hilarious! He made the ride to the dealership fun during a not so fun situation.

J & S Towing was the best from start to finish!! Calling from out of state. I called looking for…read morerates and to set up a tow. Dave gave me a great rate even though my car was unattended and the keys were with my son. Driver (Terry) called me right away, He was already on the way! Picked it up kept me appraised of enrt, on scene, and completion. All I came in contact with were pleasant and kind. Thank you, Thank you, Thank you! Rates were very reasonable. Not only will I use them again if I have the need. If I am ever in the area I will surely stop by to give my thanks in person.

1st time visiting this shop and now I will never go anywhere else! Great customer service. My tire…read morewent completely flat from a razor blade and I walked into the shop expecting to purchase a new tire but was super excited when the offer me a repair option. Super impressed and highly recommend this family owned company.

Fast efficient service. You can buy tires from them or bring your own and they will mount,…read morebalance and rotate them. Great guys! Fastest service in town. Support our small businesses! I just found a new tire shop!

Honest place to do business with. I took my crashed car in for an estimate. After the insurance…read morecompany deemed it totaled, I considered it having it repaired anyway. Larry took a close look at the undercarriage of the engine compartment and recommended not proceeding with repairs. They could have very well taken my money, but we're honest enough to tell me it was not worth the risk.

They did a very professional and high quality job for a very fair price And kept me in the loop…read morealong the entire process.

Took my truck there had fuel pump installed. They got my fuel pump replaced. Super helpful,…read morefriendly and great price. Thank you, Nathan

My teen broke down on I35. We had the car towed to Ellison's based on a friend's recommendation…read more They diagnosed the car and let me know the price to fix it or for only the diagnosing. They were very patient with me while I figured out what I was doing. When I decided to junk it, they recommended a company that got me $300+ more than the company I had found. I appreciate all the help and kindness SO MUCH!

Blew a tire on the freeway. Like a bad movie, the Jack broke and the lug nuts were on too tight. We…read morewere stuck and out of options then I found Ken aka the Wrecker Man! Like a hero saving the day he found us in under 30 minutes and had tire changed in minutes. Then, like I said, a bad movie, the vehicle wouldn't start. He jumped the vehicle for free! His only concern was helping us and getting us safely off the highway. Ken was truly a hero to us!! I would recommend him anytime!! Thank you to our God sent angel!

Answered the phone promptly after 10pm, got a wrecker quickly and picked up my car. Very…read moreprofessional and efficient.

Took the wife's 2023 Hyundai Santa Fe there to get a door ding repaired. $$ was in the middle…read morerange. Daniel was professional and friendly. VERY satisfied with the work. We will be going back, if necessary.

Only use them if you have more cash than sense. They start off promoting themselves as advocates…read morefor you against your insurance company. In the end it is a show so they can charge you above what insurance will cover. Only when you pick up your vehicle are you made aware of charges above insurance. We went to pick up our vehicle after it taking 25 more days than promised and found out we owed 1700.00 plus our 1000.00 deductible. Insurance had already paid 6500.00. Travelers was worn out by their tactics to overcharge and we were also. They will hold your vehicle until you pay cash or cashiers check. Threatening to charge $125.00 per day that they have your vehicle until you pay up. Duress and extortion are the tactics used here. Definitely 0 stars is what they deserve. They do not care if they are sued, as we are pursuing that route now. No wonder they are not members of the Better Business Bureau. Pathetic!

THEY WROTE BACK - I REPLIED…read more.. "...rest assured we know what a tow hook is." "We arrived and informed you there would be a possibility of damages due to the conventional tow hook spots being inaccessible." Apparently, your tow driver does not and did not know where the tow hook on the rear bumper is on this car - the tow hook on the car is on the rear bumper which was easily accessible. This is obvious in the first photo. These photos are also before the pull, they are photos of when it was stuck. Also, the original damage caused to the car was in the front end - not the rear - which is also obvious in in the first and last photo. "I spoke with your collision center as well and sent them the hold harmless form you signed. We agree, this could have been avoided if you hadn't driven off of your paved driveway onto a boulder. " The front-end damage could have been avoided - but your driver caused the damage to the rear axle assembly WHICH NEVER TOUCHED THE BOULDER !!! Also, I too talked to collision center, and they pointed out that although the front was damage by the boulder, your tow driver caused the damage to the rear axle assembly, and that he should have definitely known about the tow hook on the rear bumper and have pulled the car off the boulder from that point - not from the rear axle assembly!

Service here is horrible. They've had my car for over a week. The customer service is rude. I can't…read moresay enough on why you should never ever ever bring your vehicle here to have it repaired whatever you do stay clear from Hill Country customs and New Braunfels Texas .