the staff ambience service site are all exceptional. I'm not sure why anyone would not give a 5 star review. definitely recommend. thank you guys for your kindness and exceptional service read more

A terrific respite from the rest of LA and its ways! Sure, it's a boutique hotel and there are many others in town. But really? There are none quite like The Petit Hermitage. From the moment you enter and sign in, at a desk with chocolate chip cookies in a cookie jar that says "Heroin" or "Drugs" on it, you know you are somewhere unique. Special even. Or as they like to advertise, where 'it is our (their) pleasure to pleasure you.' Classic. In all seriousness, PE feels more like a boutique hotel the likes of which you might find in Paris or Berlin. Each floor features original artwork. Rooms can be truly rock-n-roll sexy decorated for sin and adventure to being rather mundane and dated, as ours was on the 4 th floor, but hey, who cares about that when you're there to be on their rooftop... floating in the pool or tanning around it, drinking great cocktails at their beautiful bar, or dining on their fantastic chef's foods under the stars and the moon. That's why we were there at least. To party and have fun and sleep in late, which we did on their fantastic beds. It's a hard thing to review why one hotel is more one's thing than another. For some it's the opulence. For others it's the amenities. And for others still it's for what affords the best photos, the views, etc. None of those things are WHY the Petit Ermitage is so special. Rather, it's how all of those things come together and create a truly special VIBE. You'll know if the promise of danger and sexy rock-n-roll aspect of PE is for you almost immediately and, from a few reviews I've read, it's not for everyone, and from the management responses to those expressing dismay with their stay there? That is just fine by the owners and staff of the PE too and they wish those folks well on their quests. All I know is for me? The Petit Ermitage is one of the coolest hotels in West Hollywood or, dare I say it, in all of Los Angeles. Sorry this review is coming in a couple months late as I've been traveling, but thank you, Petit Ermitage, you made my girlfriend and mine's weekend staycay in LA an unforgettable experience! read more

The Petit Ermitage is a beautiful and funky hotel. I really enjoyed my stay there. I took a star off due to our room being ready rather late, but check out being the same time. The pool party was very calm rather than rowdy. It seemed to be maybe a closed affair. I was told I couldn't take my phone camera out to take a photo which was a bummer because I do like to create digital scrapbook like content of my experiences. The hotel itself was comfy and the staff was very nice. The rooms were stunning. read more

Petit Ermitage - Hotels Near Me - West Hollywood, California

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This hotel will do all they can to get negative reviews removed. I'll continue to re-post my review. I stayed here a couple years ago and they unfortunately were blasting music from the rooftop late into the evening. This feels like more of a party venue than a hotel. If you want to sleep at night, don't stay here. If you want to do white powder lines with Hunter Biden (self admitted in his book), then certainly stay here. read more

Petit Ermitage is interestingly confusing, like that high school hottie with the great body and face, but with bad breath, and bass-ackwards taste in shoes. You still show up with her to the school dance, but only you know the truth about the cat food stench from her mouth that stunk up your car cuz she simply wouldn't stop talking.... and each uttered word just made it worse and worse..... But she's hot, and you get the clout and cred. So what do I like about this place? Probably my favorite boutique hotel in La for the right reasons. I love the secluded feel once you drive up. It's not a busy street, so there's that nice private feel of not being caught walking your secret love through the front entrance. The reception desk keeps a jar of cookies you can take. LOVE this touch. The rooftop pool/garden/restaurant ranks among my top 3 places in LA if you're after a fun, hip, tasty evening., It captures the perfect hidden oasis vibe without the annoying elitism that has long plagued WeHo and BH. That means you don't get a crowd of 300 over-the-top lost souls. You get just a few, but you also come across the intellectuals and ACTUAL entrepreneurs that make the evening almost feel NYC. The food is pretty good, but if you're going to try anything, you MUST have either the skirt steak (side dish) or steak entree with peppercorn sauce. I've cooked and dined on peppercorn sauce around the world for 2 decades. This is one of the best I've ever had, and ties for first place with my favorite place across the world in Hong Kong. Yes, sometimes I come here just for the steak. It's that good. And your fries? Dipped in that sauce? It's like a food porn threesome that seems forbidden, but oh so complete. If you're lucky enough to score the table by the fireplace, that's my jam, and I've met some of the most interesting people in the past few years..... and unexpectedly scored a few dates. So what's the problem? The cat breath? Just a couple things: the bathrooms are tiny. Interestingly designed, but tiny. If you have a party going on the roof, and people start drinking, the lines get long, and heaven forbid someone gets sick and upchucks on the floor (happened several times), your leather bottom shoes are EFFED! The hotel rooms themselves do have character, and are quite spacious, but I think need some major overhaul. They feel dated, so I rarely recommend them to friends if they want a luxury room, especially given their prices. Like I said, it's still my "hot girl" so I will continue to come here. read more

Petit Ermitage - Skirt steak with peppercorn sauce. Enough to be my only reason to ever visit the rooftop restaurant - Hotels Near Me - West Hollywood, California

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Very impressed with the eclectic collection of art and decor. Had a business meeting pool side. Helpful staff and quiet environments. Cannot wait to take my wife there. read more

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Hip scene with an under the radar vibe. Rooftop bar is a house party limited to hotel guests and club members. Toledo Show wasn't our jam but the rest of the experience at Cinq a Sept on the roof more than made up for it. Great for a weekend escape. read more

The location? Absolutely perfect - you could toss a croissant and hit half of West Hollywood. - Now, the hotel? Let's just say it's aged like milk. Rooms felt like a time capsule, carpets had more stories than the building, and the smell was vintage in the worst way. The online photos must be from a time before smartphones, because they sure weren't from today. Parking's a bargain if you enjoy handing over $65 a night for a smile from the valet. And those resort fees? Let's call them "surprise extras" with no surprise. The smoking policy is a dream... for a chimney. It's allowed everywhere from the entrance to the pool, so breathe deep and enjoy that ashtray ambiance. Staff was a mixed bag - some were great, others had the energy of a sloth on a break. I even saw room service rolling out food on a cart with trash below - a bold choice for a hotel. If you're after pure location, this is your spot. If you want anything else, maybe bring a time machine or your own cleaning supplies. read more

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What a great experience! Was there on biz from Houston...my thoughts: great staff, food and drink and the rooms were about as well appointed as I've seen. I wanted to bring the bed home. I'll be back. This place gets an A+. Interesting outgoing guests were a plus, but the staff is what gets my vote. Major kudos. read more

TLDR; A unique hotel with historic feels and beautiful views- slightly higher priced than what it should be but the views and service and food are blended for a comfortable stay and dining experience. Stayed here for a night out in WeHo as well as dined at the rooftop bar/lounge. The hotel is on the older side but has a nice quaint bohemian feel. An updated gym was a nice touch, but you must make a reservation to use it. The service from the staff was friendly and overall very good. The rooftop views and pool is amazing, a must see. The cocktails and food is slightly over priced for what you get- the food was good but the drinks are slightly above average. Price point wise the hotel is a touch expensive especially with the added fees like parking and resort- those should be looked at and refigured for a more cohesive experience. read more

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Exclusive hotel in West Hollywood, I heard you have to be a member to get into the pool and even to get rooms sometimes. We had some friends djing there one night and we got a room and enjoyed the pool, we happened to be there on a Saturday and it was super packed at the pool and they required a reservation for day beds and it was busy. We got the smashburger twice, so good! And the drinks are pretty good and pricey too. But convenient if you're staying at the hotel and the night party in the wiggle room and music was great! They also set up the pool area for night time too. I got the avocado toast for breakfast and some people got bone broth and charcuterie too, enjoyed the meal and the pool area! read more

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Had a dinner party here at the restaurant near the roof & it was fantastic. Tried about 10 dishes and they were all outstanding. I can't wait to go back, the Chef is doing great things!!! read more

Had a wonderful brunch experience with a couple friend. Drinks were good as were all our breakfast items. The outdoor roof space is really lovely! They do not rush you so you can take your time which is nice. Everyone had a good time and enjoyed their meal! Nice to have a restaurant available where you are also staying at a hotel. read more

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Serious Billing Issue - Beware We stayed one night at this hotel, booking through a third-party app. Despite this, the hotel has repeatedly charged us for three nights, adding roughly $500 per day in unauthorized charges, even though we clearly did not stay three nights. The explanations have shifted each time we've called. First, we were told it was a billing error on their end. Then we were told their system was "down" at check-in and the charges would reverse automatically. By the third day of trying to resolve this, the tone changed entirely and we were told we must be mistaken -- that our stay was somehow three nights. On our fourth call, after again trying to resolve the matter calmly and directly, the front desk refused to escalate the issue or connect us with a manager or anyone in billing. After implying we were being dishonest about the length of our stay, the only solution offered was that we return in person to address it. I travel extensively and stay at hotels across all categories. While service levels may vary, basic customer service standards like transparency, accountability, and escalation when needed are typically consistent. That standard was not met here. Proceed with caution. read more

I have been here twice. The service the second time has been very poor. For the price you are paying, this is not the quality that would support the price tag. We are paying $400 for a night in a hotel where there is a DJ playing above us until 2AM. Hard pass. Will not revisit. Not at all the experience advertised. Unfortunately I didn't not read the review that said DO NOT STAY in Room 324, and yet here I am with music blasting late into the night. Not a relaxing respite. read more

STEER CLEAR. Serious safety issues and completely unethical management. On Thanksgiving, I was at this hotel with my daughter when $800 was stolen from her purse. The handling of the situation by staff was so alarming that LAPD had to be called, and a police report was filed. A staff member named Joe, who said openly it was his last day, was overheard stating he would delete or conceal the surveillance footage because he knew the woman who appeared to have taken the money. This was witnessed by multiple people. The on-duty security guard refused to give his name or the name of the security company he worked for, which is highly unusual during an active theft incident. Even more concerning, my daughter, the victim, was removed from the property, while the suspected individual was not addressed at all. Throughout the evening, guests were openly using drugs on the property, and staff were serving alcohol to clearly underage individuals without checking ID. And this is not an isolated situation. Other guests have publicly reported theft, stolen cash and valuables, absent management, and similar safety issues in their online reviews. There is a clear pattern of unresolved problems at this hotel. This property does NOT protect its guests, their safety, or their belongings. Absolutely avoid at all costs. read more

Hostess working the pool rooftop was very rude to me and my partner upon arrival. Continued to be a terrible experience in crossing her path while at the pool. Wait staff an everyone else at the pool was much nicer and were great to interact with. Weird thing is - the waitress charged my card at 2:20 pm on 10/18. Then the tall pale blonde hostess Elyse (name could be wrong, role and description definitely right) who hated me for no reason was the one who brought my check back out to the table after - with no credit card in it. I asked the waitress to bring my credit card back and they couldn't find it. I believe the waitress when she says she charged the card, put it in the leather bill envelope, and handed it to the hostess to bring back to me. Only possibility is the hostess stole my credit card. I welcome PH ownership or security to check the cameras upstairs between 2:20 pm and 2:33 pm on 10/18 and you will see the hostess stealing my credit card. read more

I've never experienced anything more disturbing at an establishment. After I was robbed inside their business, instead of helping me, the staff kicked me out. The worst part? Right in front of me, they told the person who robbed me that they would "delete the footage" for them. I was shocked and completely unprotected in a situation where any responsible business should have offered support, called security, or at least preserved the evidence. Instead, I was treated as an inconvenience while the person who robbed me was spoken to with more sympathy and cooperation than I received. This place made me feel unsafe, dismissed, and disrespected at a moment when I needed help the most. I would strongly advise anyone to think twice before visiting, if something happens to you here, don't expect basic professionalism or safety. read more

What a wonderful hotel & space for drinks, relaxation, night time vibe and excellent jazz!

Beautiful space, but parking was a nightmare. Uber prices were insane (and I live close in Hancock Park), street parking for blocks was permit-only, and the closest meters on Santa Monica ran until midnight, so I was basically forced to valet When I first pulled in, there was a line of cars and no valet staff in sight, even though I'd just seen about five guys standing around while circling earlier. Later, when I came back for my car, no one was at the stand again. I was charged $30 instead of $18 even though I texted for my car right at the 3-hour mark (the $18 cutoff) and had timestamps to prove drop-off and pick-up times. The manager fixed the overcharge, but the valet was defensive and even threatened to tow my friend and call the cops while she waited, when the lot was completely empty. It felt unnecessarily hostile for such a slow night. On top of that, 3 hours of parking is way too tight for an almost 1-hour performance plus a 1.5-hour movie with Q&A Inside, seating for the screening wasn't great. The large booths only worked if strangers shared them, and some late guests dragged over extra chairs to the row ends, which blocked the view for anyone behind The shows themselves were good, but between the poor seating and one of the worst parking experiences I've had (and I'm an LA native, so I know parking headaches), it left a bad taste read more

Petit Ermitage - Hotels Near Me - West Hollywood, California

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The staff here is so embarrassing. Refer to their replies for insight into the millennial cringe they're serving up. Totally owning the customers! Iconic! But I'd be mad if I worked here too, the stench of mildew is so strong, they're probably going home reeking of the nasty hotel every night. Tragiquéee read more

Stayed here and left disappointed on every front. The property looks the part but the experience doesn't match the price. The bigger issue is what happened after checkout. I was charged $280 for "contaminated linens" with no itemization, no copy of the policy they claim justifies it, and no disposal documentation. I asked for all three in writing. The General Manager sent one corporate-sounding response citing "bloodborne pathogens" and "internal safety standards" -- then stopped responding entirely. Hotels deal with blood on linens every single day. That's what industrial laundry exists for. Charging a guest $280 and refusing to show the written policy, the itemized list, or proof the items were actually destroyed isn't a safety protocol. It's a charge with no paper trail. If you're considering this hotel, understand that any damage or cleaning fee they decide to add after you leave is apparently non-negotiable and non-itemized. Save yourself the headache and stay somewhere that communicates like a real business. read more

The side salad was excellent. Nice vinegrette, fresh and nicely composed. The fried chicken sandwich was OK. A bit on the tough side. The ambiance is romantic. Rooftop dining with the pool close by. Intimate, quiet. The waiter took a long time to take my order. I'm staying at the hotel so I may eat here again as they serve until 11 PM. Parking is pricey. $18 for 3 hours and $65 a night for guests. read more

Came here on Halloween for the (third party) Phasmagorica show. Staff made it very clear they had zero interest in us being there. Went to rooftop bar, no one greeted us. There were two other tables outside, it was dead, so not an understaffing issue. Finally went back to host stand and after waiting for two staff members to finish watching Harry Potter TikToks in front of us, a girl came up and offered menus. Ordered 2 drinks, both were not only weak (we came in sober looking for a good cocktail), but not well built. My partner received a bizarrely constructed drink, and when she asked the bartender about the components, he rudely replied: "Did you read the menu?!" With 20% tip it was $70 for two drinks, so decide on your cocktails accordingly. I don't understand why it's necessary to be so insulting. We aren't rude, we aren't Karens, we just were there for an event, not as hotel guests, but it's clear customer service and quality cocktails are not a priority. So relieved I didn't spring for a room after the show. read more

I enjoyed a very romantic getaway here with my partner and wish we could have stayed longer. If you hate the cold, sterile feeling of chain hotels and want something more intimate and unique, you will love this spot. The ambiance is somewhere between speakeasy and expensive secondhand store, and it feels like you're visiting the summer house of your eccentric rich auntie. The room was large, laid out in a smart way, and decorated like a vintage boutique. The bed was super comfortable and the shower was large enough for a party. We even had a tiny, private balcony, covered in ivy, and an electric fireplace in front of the bed. The real standout is the rooftop pool, which is open 24 hours a day. It has a bar and lounge, and three separate seating areas with loungers, cabanas, and tables. I could have spent an entire weekend there. One word of warning, though - it seems like they are renovating this place from the top down. Our 4th floor room was significantly nicer than the 2nd floor. read more

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Rudest staff I've ever encountered. It was actually jarring. Was saying hi to a friend and they barked at me and my friends (who were perfectly calm and quiet) like we causing a scene. They wagged their fingers, and raised their voices - it was bizarre. I normally don't leave negative reviews, but they could have absolutely communicated better. Avoid this space. read more

There are MANY great hotels in West Hollywood with friendly staff, great vibes, lovely grounds, good restaurants and pools. Check them out first before you book here. It's old, the lobby is crummy and has a musty smell. The property needs an upgrade and the front desk needs a huge attitude readjustment. read more

2 stars are for the hotel. 5 stars for the staff, who were all really great. Don't stay in room 324! Even the front desk woman said it's the worst room when we asked if the DJ was going to plsy again last night. 324 is just below where they play music and when I say it's loud, trust me. The room shakes from the base. And it was like the DJ was playing for a Vegas show. Lol. And for the price, the room should be nicer. Is kinda dumpy. The beds are extra firm. No thanks. My entire body hurts. Yes, the pool and dining area are nice. That's it. They really need to invest in sound proofing the walls. The only other good thing about this place is is close to the bars and dining. read more

My favorite hotel in Los Angeles. A hidden gem with amazing food, great creative events, beautiful rooms but most impressively the BEST staff imaginable. This week during absolute crisis in LA, one of their team members, Troy, helped me get a friend, her husband and dog booked into the hotel on short notice after they lost literally everything in the Palisades fire. Troy was generous enough to even give me his personal cell to make sure everything went smoothly with their reservation and check in. While I now live in SF, LA is still my home and I historically (selfishly) preferred for Petit to remain a "hidden gem" I have to say I hope they get all the recognition they deserve. read more

The rooms, atmosphere and the rooftop pool are really charming and romantic. I like the laid-back casual but elegant environment. It was truly unique and a very nice vibe. Staff is very friendly and the food service is good. read more

Petit Ermitage - Rooftop chilling area - Hotels Near Me - West Hollywood, California

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Great atmosphere in the middle of WeHo . Vintage style hotel with unique design and great welcoming staff members. We enjoyed the stay, the food in the roof top restaurant , the night show and the pool. Yes definitely recommend to pay a visit! Will be back! read more

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Cute boutique hotel in West Hollywood. The rooftop patio had an AMAZING view. You can watch the sun setting over the city while having your drinks and food on the pool beds, advance reservations required. Sooo many pillows and throws. Staff was very friendly and quick with service. Always offered a refill on your drinks while topping up your water. Beyond the gypsy burger (beyond meat veggie) and truffle fries was pretty standard. Would definitely recommend for the experience! read more

Petit Ermitage - Beyond the gypsy burger. Truffle fries. - Hotels Near Me - West Hollywood, California

Formally, my absolute favorite hotel in all of LA until my recent stay. I haven't stayed here for a few years however, I decided to book my daughter's birthday celebration here to spend a fun evening in LA. Post check-in I noticed the rooms on either side of us were pretty loud but it was early in the evening so I disregarded. Once we came back to the room at 11pm both rooms were still going strong with loud music (to the point the walls were vibrating). I called down to front desk who did send up security which only quieted the guests down for about 30 mins. I was forced to call again at 3:30am, security was sent up, they stopped but were back at it by 5am(ish). Upon checkout, I expressed my frustration with the noise and our stay and was told a manager would reach out to me later that evening. Fast forward 4 days post our stay- still no call from a manager( I called and asked to speak with one 2 days post and emailed my concerns to the email given to me by front desk). Once the manager emailed me back (vs. calling me as I had requested), she expressed her apologies credited my parking fee for the night but that was it! Basically blew me off with zero concern of our poor experience. In addition, the hotel tried to charge me $15 each for 3 "damaged towels" I was so shocked as we did not damage anything and in all the years I have traveled for both work and personal matters -NEVER HAVE I BEEN CHARGED for WASHING MAKE-UP off my face with the HOTEL WASHCLOTHS!! This is incredibly tacky for the hotel to implement as a policy - black towels would be a better alternative vs. charging your guest damage fees! -Could you imagine if you went to dinner and you were charged for lipstick fees on a linen napkin! That is basically the same thing! It is obvious this hotel is suffering financially at this time and I hope they recover soon and turn things around. It was very evident the hotel was understaffed and has very poor Customer Service at this time. I will no longer recommend this hotel to friends and/or customers as I have done several times in the past. I plan to book all future stays at your neighboring hotel, The London. read more

Worst hotel ever. Smells like a hippie and they are rude and push you off the roof deck Would never stay here read more

Petit Ermitage - Old lady place - Hotels Near Me - West Hollywood, California

What an incredible surprise! The perfect combination between relaxation, fine dining, and intimate entertainment. There was always something to catch my eye and spark my curiosity. read more

Petit Ermitage - Hotels Near Me - West Hollywood, California

This place is literally a facade. Front of the building is great, lobby awesome, decor fabulous and then... you get to your room. Old refurbished furniture and old dirty carpet. If you're room is facing the back of the building your looking at a driveway with cigarette butts out your window. You feel bugs immediately. I'm giving a two star because when I complained, the staff allowed me to cancel my reservation with out resistance. I imagine they we're hoping to avoid this review. I'm hoping I can save you the embarrassment. I took my fiancé here for our anniversary... she has since cancelled the wedding. jk! wedding is still on but this place is really tacky. read more

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Stood here a while back and never left a review lol it was prepandemic and had a great time here. Everything was cute and loved the decor more than anything. The drinks upstairs were well prepared and it's cute yet away from other areas I liked the location. I do remember it was a little pricey for how rundown the room itself was though, there es like a big old ac unit and ugly carpet and bathroom lol but the vibe outside and around the hotel was nice :) read more

This bar is beautiful. I came here one sunday for their Jazz experience and it's very casual and low key but a nice group of people to mix and mingle with . The dress code was classy and nice, and the drinks were amazing. The bartender could easily make anything you wanted as he was extremely skilled. We got some bad snacks and of course they were all amazing. I can't wait to return and try out some of the other things they have to offer . :) read more

We enjoyed our stay here very much. There is no reason to leave because it's beautiful and a little paradise unto itself. Artwork lines the hallways and eye candy abounds. The rooftop garden and pool area is so relaxing and spacious. It was pleasantly warm during our stay, and we took full advantage of the the gorgeous garden and cabanas. Kevin on the rooftop is amazing- great knowledge of food, spirits & coffee and so very helpful & fun! Hotel COVID-safe practices are on point. Perfect place for a staycation. Service is excellent. Rooms are spacious, clean and comfy. They use goose down pillows, and when we asked for more, they asked "How many"? They told us we could have 100 if we wanted! That's the kind of place this is. Need a little sun, TLC & everything you need all in one beautiful accessible location? This is it. Treat yourself. read more

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Welcome to your secret garden, next to your intimate rooftop. Stayed here to give us a spot to watch some 4th of July fireworks close to the Sunset Strip. Pass through the art-filled walls (Miro, Raushenberg, Dali) on your way to a cheeky burlesque show before getting your tarot read by Mishel. Then hang with friends, or someone special, on the loungers next to the saltwater pool. Wake up in the morning and do your yoga on the deck with sweeping views of the world-famous Hollywood Hills. This boutique property has the effortless patina of a European pied-a-terre meets Laurel Canyon. Helmed by Troy, the staff will take care of you ... vacay or staycay. Enjoy. read more

Petit Ermitage - Rooftop pool mermaid era - Hotels Near Me - West Hollywood, California