Julie is amazing!! We did a facial with prx and I've tried so many different treatments and this…read morewins. It's non invasive so you leave looking great and no recovery time. I was having a breakout recently and she always responds / helps with any skin things whether you have an apt or not. She's really just the best! Couldn't recommend more. Also the spa is super nice and clean. One of my fav things to do in Seattle 100%

The other 1 star reviews are accurate. I came here for birthday and my first ever massage. My…read moremassage was underwhelming and I was coerced into booking something else. Instead of cancelling the appointment, they double billed be for almost $300 that they can adjust due to their stupid policy. Ananya spa is an example of how dystopian Seattle is with their 20 percent gratuity on all services and a cancellation/ refund policy that is there to hurt their customers. I hate this place and I hope they are forced to close someday The employees are catty women that should have no business in wellness and I hope this business never gets to scam other people in the same way that it ruined my birthday

Phil is an outstanding masseuse! He uses various modalities and it just allows you to melt into the…read moretable. I love that they have enhancements that are part of the massage rate!

Phil is phenomenal. I treated myself to a 90-minute massage at Spa Noir and left feeling like a new…read moreperson. His work is intentional, incredibly skilled, and perfectly balanced between therapeutic and deeply relaxing. Easily one of the best massage experiences I've had. I am already planning my return.

I'm not sure about the negative reviews but we've been to spas across the US and this is definitely…read morenear the top for us. It was clean and the staff were attentive. We loved the ice bath and the steam room is probably my favorite one ever. We felt comfortable at all times and even had quiet conversations with each other and the people around us. I'm so glad we gave it a shot and ignored some of the low star reviews. There's no pleasing everyone but Banya 5 hit the spot for us.

Definitely not what I want in a spa environment. There's not really a disclaimer or description on…read moreYelp or their website, but this is a social spa. I went in because I like the pictures of the tiles and enjoy the aesthetic of the building and the facility did not disappoint. Shortly after getting situated in the sauna, I quickly realized that people were talking (full volume) and carried on the whole time. After about 45 min of internal screaming, I changed back to my street clothes. There no way I would survive 2 hours of of conversation when I'm trying to relax. Once I got back to the front counter, the staff was super nice and understanding. They apologized for my experience and comped me. While I can't recommended this place for someone who wants a Zen experience like myself, I can see the appeal for people just trying to hang out and unwind in a healthier setting than a bar.

Booked a day pass expecting a relaxing spa experience, but it felt more like access to a standard…read morehotel pool and gym rather than a true spa experience as advertised. The "lap pool" was 84 degrees which is way too warm for actual lap swimming. The locker situation was also frustrating. Day pass guests can only use lockers on the pool deck, not in the locker room, which defeats the purpose if you come prepared with clothes to change into after showering -- there's nowhere secure or convenient to store your belongings inside the locker room itself. On top of that, the locker room wasn't very clean and robes weren't provided. The pool area is open to all hotel guests, including kids, so it never felt calm or spa-like. Between the crowd, temperature of the pool, and limited amenities, it didn't match the spa experience that was advertised. I frequent hotel spas, and this was one of the most disappointing given the price. It would feel more appropriate at about half the cost, especially since parking isn't validated for day pass guests.

Today was my first time there I booked a one hour holistic massage as well as a 30 minute hot oil,…read morehair, treatment, and head massage. Andrew was my masseuse and he was amazing!! I will definitely be back! The lounge area was really nice with some good snack snacks such as chocolate covered cherries, and a nut mixture and several different teas to choose from. The music was very nice in the background and the spa was excellent! I utilized the pool, the Jacuzzi, and the steam room and sauna. The front desk was amazing!! I got lost trying to find the parking lot because there is a Hyatt across the street as well, I called and she followed on the map and told me exactly where to turn and how to get into the parking lot and the $13 valet parking was great in the building!! the only suggestion I have is to maybe use terry cloth robes instead of the heavy Sherpa lined older robes. The slipper sandals were so nice!! Wish I had a pair! Loved it!!

I recently had a 90min swedish massage with Deborah and would highly recommend this place! First,…read moreafter shopping around for spas in the area, I found this place has really competitive prices. The location in Queen Anne is great and there is plenty of street parking in the area. The spa itself was calming as soon as I walked in. It was quiet, smelled nice and was well kept. Deborah did a phenomenal massage and I appreciated that she took a few minutes beforehand to understand if I had areas she should focus on, injuries and then she also gave a quick overview so I knew what to anticipate. Overall I highly recommend this place if you are in need of a well priced and amazing massage!

The best spa in Seattle! Best service, kindest workers, and the most relaxing experience!! Go see…read moreAlexia for a facial!!

Listen to my issue and addressed exactly the areas I requested. Enjoy the entire massage just the…read moreright amount of pressure to tight muscles as needed. Very relaxing atmosphere.

Do not walk, RUN to Penelope and the Beauty Bar! The Facials? AMAZING. The nail bar? STUNNING. The…read moremassage? Life changing. Best way to invest in self care.

I feel like this is a Seattle secret and I will 100% be coming back on my next visit. I like the…read moreease of booking, the paperwork wasn't overwhelming and variety of hours. Staff seemed like they had a wide range of skillsets and I liked that I could choose a couple different options (I went with a Swedish massage and added some foot reflexology). The hour went by so fast, they checked in regularly about pressure and if the temperature was good with the stones. My husband got a massage as well and enjoyed it also. I felt very relaxed and rested after!

I swung by Urban Calm spa to get a deep tissue massage. I had a prior appointment but had to wait…read morearound 10 minutes at the spa to get a masseuse allocated. They offer $10 discounts on Tuesdays and Wednesdays, so I was more than happy to get a discount despite the wait :p The masseuse Jenny/Jinny did an amazing job. I had selected 'hard' pressure and she lived up to the expectations. She kept checking in on me from time to time to ensure I was able to tolerate the pressure too. Overall, I liked the experience and the place was clean and tidy too.

A friend was staying at the hotel (she managed to get a good rate for the weekend she was here) and…read morewe were hoping for a spa day together and couldn't find something last minute at the regular day spa I've been too on the eastside so she booked us here. Yes it was 50% higher than the normal day spa treatment on the eastside but after the treatment and experience quite understand the price differential. The lounge was quiet and sublime. The loungers were comfortable and I enjoyed the dried apples and almonds. The decaf tea that they gave was refreshing. The bathroom and locker room are spacious with beautiful natural light. The massage was the best massage I've had (a 50 minute serenity massage). It is nice that the tables adjust for the chest area to make it more comfortable to use and the masseuse Lexi had the right pressure and was so skillful at her job. She took away knots I never knew were present and the heated table and towels were lulling me to sleep and to a deep sense of relaxation I haven't had in a massage before. Early morning appointments are best. By the time I was departing the locker room was much busier taking away some of the charm and serenity. This is a true luxury experience with a price tag to match, but the quality justifies the cost. If you're looking to treat someone special (or just need a high-end escape for yourself), this place delivers. (For me I'll aim to head annually and hope to treat my parents here for an upcoming birthday...)

Loved the service here! The spa itself is really clean and just has a relaxing and calm and high…read moreclass vibe that I really like. Of course there is a premium to this experience but, once every couple a months, its very necessary. Thank you!

I went to Mulan as a recommendation from a friend. The first thing I noticed was how professional,…read moreclean, and relaxing this place looked. In the middle of downtown Seattle, I felt I was transported to a very relaxing place. Sorry, I am not great at metaphor. The people working there were very welcoming and friendly. They have many stations for manicures, pedicures, massages, and foot reflexology. When I saw their list of prices and I was surprised by how reasonable they were for their location. As a bigger person who has been walking on the treadmill and working out Orange Theory up to 5 times a week, my feet have been killing me, so I got a foot reflexology massage. To say my feet feel better than they have since I can remember has been an understatement. I plan on going back to Mulan Spa for more feet massages, and to make it part of my regular health routine. This place is totally worth it.

I prefer massages here. It feels like I'm in Vancouver. Granted there's still some concrete wall…read moreand industrial ceiling, but it's far better than massage businesses in international district or shoreline/lynnwood. It's super nice and quiet. Comfortable beds, blankets. Great pressure. For the head spa, I think it's not bad really. Compared to other Seattle head spas, it's pretty good. If I could suggest an improvement to match the quality abroad, I'd say to do the acupressure when the hair is wet. When it's dry, the therapeutic effect is not as much. And if possible, less use of hair brushes for head massage. Otherwise, I'd come back definitely for massage. Head spas sure but I'm indifferent. I hope the place survives because downtown/belltown could definitely benefit from this.

This place is a gem. The owner, Monty, responded very quickly to my inquiry and got me an…read moreappointment right away. Phil was amazing, very strong, and gave me the best massage I've ever had. I had some serious knots in my shoulders and neck that resolved immediately. I am so happy! Thank you.

A good massage experience overall. The technique was effective, and I left feeling refreshed. The…read moreonly small improvement would be a warmer room.